Medical Receptionist

Description:

Patient Access Representative is the first point of contact of a patient in the clinic facility. Among the duties include the checking-in and out of a patient, gathering a patient's information for the Doctors and Nurses to use, and processes insurance billing and verifications. Collecting of Co-pay and provide strong in person customer service while handling inbound patient phone calls.

Key Responsibilities:

• Verify patient insurance coverage and benefits prior to appointments, ensuring all necessary information is accurate and up-to-date.
• Obtain prior authorizations for procedures and treatments as required by insurance companies, ensuring timely approval to avoid delays in patient care.
• Communicate with insurance companies to resolve any issues related to coverage, claims, and authorizations.
• Accurately document all insurance verification and prior authorization activities in the patient’s electronic medical record (EMR) or electronic health record (EHR) system.
• Inform patients about their insurance coverage, co-pays, and any out-of-pocket expenses they may incur. Provide guidance on financial assistance programs if needed.

Additional Skills & Qualifications:

• Must have 1-2 years of Front office experience and answering multiphone lines
• Insurance verification and prior authorization experience
• Systems: EMR or EHR systems experience

Schedule: Monday- Friday, 8am- 5pm

Please apply with an updated resume.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

Medical, Dental & Vision

401(k)/Roth

Basic/Supplemental Life & AD&D

Short and long-term disability

HSA & DCFSA

Transportation benefits

Employee Assistance Program

Company Paid Time off or State Sick Leave