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Patient Care Coordinator

Aston Carter

Posted Thursday, July 13, 2023

Posting ID: JP-003902925

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Seattle, WA
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Our client are seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. In this role, you will be the first point of contact for patients, ensuring a positive and welcoming experience while providing exceptional customer service. Your main responsibility will be to assist patients with the registration process, gather necessary information, and verify insurance coverage.


  • Greet patients and visitors in a friendly and professional manner
  • Collect and verify patient demographic and insurance information accurately
  • Register patients and schedule appointments using our electronic system
  • Ensure compliance with privacy and security regulations when handling patient information
  • Explain billing procedures and answer patient inquiries regarding insurance coverage and financial obligations
  • Coordinate with healthcare providers and other staff to ensure a smooth patient flow
  • Assist patients with completing required forms and obtaining necessary signatures
  • Resolve patient concerns or escalate issues to the appropriate department


  • Prior experience in a healthcare setting or customer service role is preferred
  • Strong communication and interpersonal skills
  • Attention to detail and ability to multitask in a fast-paced environment
  • Knowledge of medical terminology and insurance processes is beneficial

**Work Environment**

  • Onsite in Seattle, Washington
  • Monday - Friday 8:30 - 5:00 pm

Contact Information


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Tag icon for On-SiteOn-Site
call center
customer service
data entry
insurance verification
medical terminology
patient service
schedule appointments
medical receptionist