Remote Customer Service $18 - Vancouver, Washington | CareerCircle
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Remote Customer Service $18

Aston Carter

02/22/2022

Posting ID: JP-002664183

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Vancouver, Washington
Full Time
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Remote with equipment provided. The first 3 weeks of training require 3 total days onsite in Vancouver, WA!

A large Fitness Company is hiring Remote Customer Service Representatives to join the team!

Job Description:

  • Answering a high volume of inbound calls (40-60 daily)
  • Answer incoming calls from customers regarding the tracking and order status of their workout equipment
  • Update customers on whether or not equipment has shipped, when it should arrive, and if anything is on back order
  • Answer calls from customers who want to cancel their orders
  • Answer technical support questions and troubleshoot equipment
  • Follow schematics to walk customers through home equipment repair procedures
  • Documenting call information via data entry into their database
  • Providing outstanding customer services to current and prospective clients
  • Communicate with internal customers via phone and Microsoft Outlook

Qualifications:

  • 1+ years of customer support/call center experience
  • Ability to work with multiple computer programs and screens at once (between 4-5)
  • Ability to type with speed and proficiency, computer literacy and attention to detail

Pay: $18/hr

Contact Brian at 360-768-3445. If I don't answer just leave a detailed message and I will get back to you as soon as possible.

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Contact Information

Recruiter: Brian Robles-Ortiz

Phone: +13607683445

Email: brobles@astoncarter.com

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