Triage Pharmacy Technician

Description:

The Pharmacy Technician will be trained in general Pharm Tech duties including filling prescriptions, reviewing health insurance and prescription orders as well as assisting customers from within the community and LTC pharmacy. They will also be supporting customers over the phone and through computer systems so they will need to have strong customer services skills as well as systems skills. - Respond to customer inquiries as necessary - Process STAT orders - Verify all information is complete on the prescription - Communicate with facilities to alert them of any issues during the data entry process Update the patient profile with all necessary information from prescription. Ensuring that patient's allergies, therapies and current medication are updated - assist with finding lost or missed orders on request - answer inbound facility phone calls

Skills:

Pharmacy Technician, customer service skills, troubleshooting, pharmacy technician customer service, pharmacy technician certification

Top Skills Details:

Pharmacy Technician,customer service skills,troubleshooting

Additional Skills & Qualifications:

- Pharmacy Technician with 2 plus years of experience - Good Customer service skills - Proficient with electronic pharmacy programs and experience supporting customers over the phone - Must be able to problem solve and solutions minded

Experience Level:

Intermediate Level