Supplier Quality Technician

Description:

- Coordinate and follow up on all inquiries. - Maintain pricing and customer information in a computer database. - Regularly communicate and provide feedback to all involved parties on customer issues in a timely manner. - Communicate regularly with Sales, Customer Support, and Production to ensure that logistics, shipping details, documentation requirements, etc. are known and managed to meet customer expectations - Actively participate in the Quality Improvement Process, particularly assisting in collecting customer data - Document customer orders and ensure all requirements for each customer are verified - Ensure customer support performance excellence according to key measures such as documentation errors, credit/debits issued and other measures as defined. - Process export shipments according to regulations - Interact with Sales Managers, Production associates, and Logistics Coordinators on applicable issues. - Other duties as assigned.

Skills:

haccp, Laboratory, Quality control, Quality assurance, Supplier quality, Customer service, brc, sqf, Document control, Data entry

Top Skills Details:

haccp,Laboratory,Quality control,Quality assurance,Supplier quality,Customer service

Additional Skills & Qualifications:

- Excellent verbal and written communication skills. - A self-starter with a can-do attitude. - Capable of handling detailed work accurately. - Ability to prioritize and meet deadlines. - Demonstrated knowledge of transportation and logistics, formal education a plus - Experience in a manufacturing environment service area a plus - Strong written and verbal communication skills and demonstrated strength with customer and supplier interaction - Team player – demonstrated willingness to support other areas to optimize our ability to satisfy customer demands - Ability to work between the hours of 8:00 AM to 5:00 PM - Bilingual (English/Spanish) a plus

Experience Level:

Entry Level