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- Server/Network/rPDU device rack, stack and cable incl. Cable Management - Rack/MOR Cabling - General supervised Deployment support - Decommission IT equipment (server and network under MSFT supervision), DBD removal only (does not perform any scanning) - Physical audits of datacenter assets - Basic Server (Discrete/Rack-based) repair following documented procedures - Physically assist in moving and racking equipment - Maintain data center facilities removing debris and empty boxes once no longer needed - Hard drive shredding - Moving Locked DBD Bins to shred area - Audit and inventory management support &amp; spine clean up - Physical audit of drinks/stationary on campus and reorder as necessary through CBRE/Staples - Perform rack movementAdditional Skills &amp; QualificationsMust be willing to get their hands dirty when the time calls for it, working a pallet jack, running cables in the data center, inventory of devices/equipment. This isn't a strictly technical role.

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Data Center Technician

Job DescriptionPosition Overview: As a Member Services Representative, you will be the first point of contact for members seeking assistance with their health plan benefits, account status, and service-related inquiries. This is a high-impact role requiring empathy, attention to detail, and a commitment to delivering exceptional service. Key Responsibilities: -Respond to inbound calls and digital inquiries from Medicare and Medicaid members regarding benefits, claims, payments, and services. -Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system according to compliance and procedural standards. -Collaborate with internal departments and external partners (e.g., medical groups, facilities) to resolve complex issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching sessions to maintain up-to-date knowledge of products and procedures.Additional Skills &amp; Qualificationso Must have a High School Diploma or GED o Must be flexible to work varied shifts ranging anywhere from 8 a.m. to 8 p.m., seven days a week. o Possess excellent listening skills/ability to analyze for resolution and be solution-oriented. o Must possess above-average verbal and written communication skills, proven soft skill abilities/proficiency, a strong attention to detail, and an interest in preventing errors. o Demonstrate critical thinking and decision-making abilities. o Must possess demonstrated competency in Windows (*Outlook, Word, Internet Explorer, Excel, and PowerPoint). o Ability to deliver ‘delightful’ customer service experiences and build customer satisfaction and loyalty. o Strike a positive and cooperative tone with both customers and coworkers. o Possess a positive attitude, is upbeat, outgoing, and confident. o Be self-reliant and dependable, ability to work independently and as a team. o Be patient, stress-tolerant, and show empathy. o Ability to thrive in a lively working environment and multi-task. o Ability to accept constructive feedback. o Possess ability and/or some experience in presentation capability to individuals, groups, and leadership audiences. o Ability to mentor peer group in best practice standards o Must be a team player, self-starter, and have demonstrated initiative. o Must be able to build and/or retain excellent customer relationships. o Must possess the ability to problem solve and resolve customer complaints. o Must possess the ability to upsell our products and our company, possess a sales aptitude, be passionate about our products and our customers. o Must possess basic reading, writing, and arithmetic skills (reading/math comprehension). o Must be able to do some travel. o Service-oriented, actively looking for ways to help people. o Meet quality, productivity, and behavior expectations.

Member Services Representative

Excited to grow your career?At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.People First, Excellence AlwaysCSI#: 1428Station Address: 670 North Sepulveda Blvd, Los Angeles CA, 90049Job Expectations:<ul><li>Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.</li><li>Maintain neat appearance and good personal hygiene in compliance with CSI image standards.</li><li>Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.</li><li>Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.</li><li>Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures </li><li>Follow federal law and company standards on carding customers for all age restricted products sold at the stations.</li><li>Work professionally with vendors and contractors.</li><li>Regular and punctual attendance is expected.</li><li>Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products </li></ul>Essential Functions:<ul><li>Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.</li><li>Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.</li><li>Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.</li><li>Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.</li><li>Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.</li><li>Actively promote store specials and other marketing programs.</li><li>Cross-check price of delivered goods for accuracy.</li><li>Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.</li><li>Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)</li><li>May perform other duties as assigned by management.</li></ul>Requirement/Qualifications:<ul><li>Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.</li><li>Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.</li><li>Strong attention to detail.</li><li>Ability to handle challenging situations professionally and exercise exceptional judgement.</li><li>Ability to work both independently and in team settings.</li><li>Must possess required up-to-date food handling certificates, as required by law (in specific locations only).</li><li>Cooking/Restaurant experience preferred</li></ul>Supervisor Responsibilities:<ul><li>This position has no supervisory responsibilities</li></ul>Travel:<ul><li>Rare, limited to required training and coverage for nearby stations.</li></ul>Physical Demands Include but are not limited to:<ul><li>Ability to stand and walk for long periods of time on hard and uneven surfaces.</li><li>Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. </li><li>Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.</li><li>Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.</li><li>Periodic exposure to all outdoor conditions during daylight hours.</li><li>Moderate exposure to walk-in coolers and freezers at 34 F or lower.</li><li>Frequent handwashing and attention to personal cleanliness standards.</li></ul>Must be at least 18 years of age or older to work in California and Oregon locations.Must be at least 21 years of age or older to work in Washington locations.Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.Must be at least 21 years of age or older to work in Management positions.<ul><li>Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.</li><li>The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.</li></ul>USA based job positionVisas will not be grantedBenefits:<ul><li>Full-time & Part-time shifts available</li><li>Direct Deposit with competitive weekly pay</li><li>Health & Wellness packages available for purchase</li><li>Education reimbursement program</li><li>Shift Differential Pay for select shifts and job titles</li><li>Management Bonus Program</li><li>Loyalty Service time Program</li><li>Commuter benefit Program</li></ul>Compensation Range:$18.75 - $19.75Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Customer Service Representative

Excited to grow your career?At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.People First, Excellence AlwaysCSI#: 2016Station Address: 2301 North Aviation Blvd, Manhattan Beach CA, 90266Job Expectations:<ul><li>Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.</li><li>Maintain neat appearance and good personal hygiene in compliance with CSI image standards.</li><li>Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.</li><li>Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.</li><li>Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures </li><li>Follow federal law and company standards on carding customers for all age restricted products sold at the stations.</li><li>Work professionally with vendors and contractors.</li><li>Regular and punctual attendance is expected.</li><li>Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products </li></ul>Essential Functions:<ul><li>Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.</li><li>Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.</li><li>Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.</li><li>Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.</li><li>Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.</li><li>Actively promote store specials and other marketing programs.</li><li>Cross-check price of delivered goods for accuracy.</li><li>Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.</li><li>Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)</li><li>May perform other duties as assigned by management.</li></ul>Requirement/Qualifications:<ul><li>Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.</li><li>Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.</li><li>Strong attention to detail.</li><li>Ability to handle challenging situations professionally and exercise exceptional judgement.</li><li>Ability to work both independently and in team settings.</li><li>Must possess required up-to-date food handling certificates, as required by law (in specific locations only).</li><li>Cooking/Restaurant experience preferred</li></ul>Supervisor Responsibilities:<ul><li>This position has no supervisory responsibilities</li></ul>Travel:<ul><li>Rare, limited to required training and coverage for nearby stations.</li></ul>Physical Demands Include but are not limited to:<ul><li>Ability to stand and walk for long periods of time on hard and uneven surfaces.</li><li>Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. </li><li>Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.</li><li>Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.</li><li>Periodic exposure to all outdoor conditions during daylight hours.</li><li>Moderate exposure to walk-in coolers and freezers at 34 F or lower.</li><li>Frequent handwashing and attention to personal cleanliness standards.</li></ul>Must be at least 18 years of age or older to work in California and Oregon locations.Must be at least 21 years of age or older to work in Washington locations.Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.Must be at least 21 years of age or older to work in Management positions.<ul><li>Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.</li><li>The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.</li></ul>USA based job positionVisas will not be grantedBenefits:<ul><li>Full-time & Part-time shifts available</li><li>Direct Deposit with competitive weekly pay</li><li>Health & Wellness packages available for purchase</li><li>Education reimbursement program</li><li>Shift Differential Pay for select shifts and job titles</li><li>Management Bonus Program</li><li>Loyalty Service time Program</li><li>Commuter benefit Program</li></ul>Compensation Range:$18.75 - $19.75Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy.  Every single McKesson employee contributes to our mission—by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all. Position Overview: The Sr. Director of Technology will be responsible for leading our efforts to design, develop, implement, and support innovative warehouse management technologies, such as Warehouse Management Systems (WMS/WES) and Labor Management (LMS) systems, across multiple sites. The role requires strong leadership skills, technical expertise in warehouse systems, and a strategic mindset to drive operational excellence and business growth through technology.  Key Responsibilities:<ul><li>Develop and execute comprehensive warehouse management technology strategies aligned with business objectives.</li><li>Lead cross-functional teams including IT, Business, and Project management to deliver cutting-edge solutions.</li><li>Collaborate with external partners and vendors to identify and integrate best-in-class technologies.</li><li>Drive continuous improvement initiatives aimed at optimizing warehouse processes and increasing efficiency.</li><li>Provide guidance on system upgrades, enhancements, and new technology deployments.</li><li>Ensure compliance with cyber-security, and regulatory requirements in all distribution technologies.</li><li>Establish and maintain effective communication channels with senior leadership, stakeholders, and team members.</li><li>Manage budgets related to projects and ensure cost control measures are implemented effectively.</li></ul>Minimum Requirements <ul><li>Typically has 13+ years of professional experience and 6+ years diversified leadership, planning, communication, organization and people motivation skill (or equivalent experience).</li></ul>Critical Skills  <ul><li>Minimum 10 years of experience in implementing large-scale WMS and LMS projects, preferably within a healthcare industry.</li><li>Strong knowledge of Warehouse Management Systems (WMS/WES) and Labor Management (LMS) systems.</li><li>Proven ability to lead diverse teams and manage complex projects from conception to implementation.</li><li>Willingness to travel as needed to support project rollouts and team meetings.</li></ul>Additional Knowledge & Skills<ul><li>Excellent problem-solving and analytical skills with attention to detail.</li><li>Experience working with C-level executives and senior leadership.</li><li>Ability to communicate clearly and persuasively both verbally and in writing.</li></ul>Education<ul><li>Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial), Computer Science or similar field OR equivalent experience. MBA preferred.</li></ul>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$162,000 - $270,000McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

Sr. Director, Warehouse Management Technologies

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAre you a proven sales leader with a passion for achieving results and building high-performance teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states.In this role, you’ll provide effective coaching and support to a team of General Lines Managers and Agents with advanced knowledge of Commercial Lines Products. You'll champion a competitive sales culture focused on revenue growth, premium expansion, and multiline effectiveness. You'll also own full-funnel sales execution - managing inbound opportunities and outbound follow-ups - while demonstrating deep industry expertise to deliver exceptional outcomes. If you thrive in a fast-paced environment, excel at scoreboarding and coaching, and have a track record of exceeding high-reaching sales targets, this is your opportunity to shape the future of our commercial insurance distribution.This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week.What you'll do:<ul><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li><li>Leads a team of managers to provide Commercial Lines needs assessment while employing industry knowledge of products and specialized coverages delivered through multiple Agency alliance carriers and broker markets</li><li>Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management.</li><li>Uses knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success.</li><li>Leads transnational change in the commercial operational team.</li><li>Develops and implement sales culture while maintaining service excellence.</li><li>Maintains high degree of General Lines industry expertise and knowledge of business segment and industry trends to facilitate and support the technical and interpersonal skills development of manager direct reports and their teams.</li><li>Responsible for achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management.</li><li>Collaborates with internal and external partners (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage.</li><li>Reviews key reporting results to include process adherence escalations and exceptions.</li><li>Works with external carriers and partners, using knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success.</li><li>Builds and leads a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.</li></ul>What you have:<ul><li>Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>8 years of insurance sales and service experience to include at least 4 years of High Value insurance experience, Commercial Lines Insurance, or Agency or Brokerage experience.</li><li>2 years of direct-to-consumer sales and service experience.</li><li>3 years of management or leadership experience.</li><li>2 years of Agency or Broker experience.</li><li>Understanding of Sales and Underwriting processes/practices.</li><li>Experience handling multiple carrier relationships and performance with the use of carrier systems and reporting capabilities.</li><li>Experience with Agency Management Systems.</li><li>Ability to work in dynamic and agile environment.</li><li>Ability to work in a multi-functional highly collaborative working group.</li><li>Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days.</li></ul>What sets you apart:<ul><li>Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and outbound follow-up)</li><li>Deep expertise in multi-carrier commercial insurance sales, including operational alignment and relationship management with 20+ alliance carriers and broker markets</li><li>Comprehensive knowledge of commercial Business classification and multi-state regulatory compliance, ensuring quality submissions and appropriate coverage across all 50 states</li><li>Proficiency in contact center technology and CRM platforms, with a focus on optimizing sales workflows and agent productivity</li><li>Exceptional leadership skills, with experience leading larger groups of leaders and developing high-performing teams through recruiting, retention, and advanced coaching strategies</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $114,080 - $218,030.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Director, General Lines (Commercial Insurance Sales)

Our Global Support Center/ Corporate Office is located in the Energy Corridor- off I10 and N Eldridge. Address: 1390 Enclave Pkwy, Houston, TX 77077 Hybrid Role: In-office Monday, Tuesday, Wednesday. Work from home on Thursday and Friday.JOB SUMMARYThe position is responsible for providing administrative/secretarial support to department officer or leader.RESPONSIBILITIES<ul><li>Provide administrative support to the department as required.</li><li>Establish and maintain complete and accurate filing systems as needed. This will include, but not be limed to attendance records/ transfers, expense reports, customer complaints/ requests, vendor/ supplier contract information, purchase orders, projects, budgets, travel schedules, etc.</li><li>Create and distribute correspondence (memos, letters, presentations, etc.).</li><li>Arrange travel accommodations.</li><li>Answer telephone calls and take messages.</li><li>Open and distribute incoming mail.</li><li>Copy and fax as needed.</li><li>Prepare express mail as needed.</li><li>Other administrative/ secretarial duties as required.</li></ul>QUALIFICATIONSEducation<ul><li>High school diploma required.</li></ul>Experience<ul><li>Minimum 3 years of professional secretarial experience is required.</li></ul>Certificates, Licenses, and Registrations<ul><li>Certified Professional Secretary (CPS) certification preferred, but not required.</li></ul>Professional Skills<ul><li>Ability to read and comprehend instructions, correspondence, and memos.</li><li>Able to write correspondence.</li><li>Effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.</li><li>Must have strong communication skills, both verbal and written.</li><li>Can add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions and decimals.</li><li>Compute rate, ratio, and percent and to draw and interpret bar graphs.</li><li>Apply common sense understanding to carry out instructions furnished in written, oral or diagram form.</li><li>Deal with problems involving several discrete variables in standardized situations.</li><li>Proficient in Microsoft products (Word, Excel, PowerPoint, Outlook, Access, and Project).</li><li>Knowledge with tables, formatting, formulas, clipart/ graphics, presentations, macros, database development, project tracking, etc.</li><li>Excellent word-processing skills (50 - 60 wpm) and business writing ability, plus accurate and precise proof reading skills.</li><li>Strong organization, analytical, attention to detail and follow up skills.</li><li>Must be able to work on multiple projects concurrently and capable of working with little direct supervision.</li><li>Will communicate with all levels (Presidents, Senior Vice Presidents, Vice Presidents and Directors of all Sysco operating companies and staff levels).</li><li>Profit plan preparation as required.</li><li>Strong sense of urgency and work ethic.</li></ul>Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>Regularly required to use hands to finger, handle, or feel object, tools, or controls and talk or hear.</li><li>Frequently is required to sit.</li><li>Occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl.</li><li>The employee must occasionally lift and/ or move up to 25 pounds.</li><li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus for typing from copy, filing, pulling various files, delivering mail and correspondence.</li></ul>Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. An individual should contact his or her supervisor or the human resources department if he or she believes that an accommodation is needed.<ul><li>Able to work flexible hours as required.</li><li>The job may require possible travel.</li><li>The noise level in the work environment is usually moderate.</li></ul>Organizational Relationships<ul><li>Corporate office staff, operating company staff, suppliers and customers.</li></ul>

Administrative Assistant

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Sr. Injury Adjuster- UM, you will be responsible to adjust attorney-involved, moderately complex UM/UIM claims or moderately complex to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy.This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week.What you'll do:<ul><li>Adjusts attorney-involved soft tissue and moderately complex claims with injuries (e.g., torn meniscus, broken bones, disc herniations) and UM/UIM claims, as well as some auto physical damage associated with those claims.</li><li>Identifies, confirms, and makes coverage decisions on soft tissue and moderately complex bodily injury claims.</li><li>Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes.</li><li>Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates.</li><li>Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.</li><li>Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution.</li><li>Delivers a best-in-class member service experience by setting appropriate expectations and proactive communication.</li><li>Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma.</li><li>2 years of auto claims adjusting experience.</li><li>1 year of injury adjusting experience with attorney represented claims,</li><li>Proficient knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations.</li><li>Proficient negotiation, investigation, communication, and conflict resolution skills.</li><li>Demonstrated time-management and decision-making skills.</li><li>Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.</li><li>Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims.</li><li>Ability to exercise sound financial judgment and discretion in handling insurance claims.</li><li>Proficient knowledge of coverage evaluation, loss assessment, and loss reserving.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li></ul>What sets you apart:<ul><li>4 or more years auto liability/casualty adjusting experience.</li><li>1 year or more experience in Uninsured motorist (UM) claims</li><li>Ongoing professional development with a focus on Insurance</li><li>Bachelors degree or higher</li></ul>Compensation range: The salary range for this position is: $63,590 - $121,530.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage.USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Sr. Injury Adjuster- UM

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are seeking a dedicated Bank Information Security Governance Lead.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position.What you'll do: Supports the first line of defense in by leading and supporting the design, implementation, and continuous improvement of Information Security (IS) governance, risk, and compliance programs within the Bank Technology Office. Oversees the development and enforcement of IS policies and standards, monitors compliance with regulations, leads risk assessments, and provides strategic advice to senior management.  Acts as a key liaison between the Association’s IS function and various Bank business units ensuring alignment with enterprise security policies and standards.<ul><li>Continuously monitors IS environments to identify emerging risks related to cybersecurity, infrastructure, applications, and third-party services.  Provides expert consultative services across Bank.</li><li>Conducts forward-looking risk assessments for new technology initiatives, system changes, and digital transformation projects.</li><li>Analyzes incident trends and control gaps to anticipate potential risk scenarios and recommend preventive measures.</li><li>Partners with and leads IT/IS teams to embed IS risk considerations early in the project lifecycle and ensure timely mitigation strategies.</li><li>Develops, improves, and enforces IS policies, standards, procedures, and frameworks to ensure regulatory compliance and mitigate risks.</li><li>Oversees audits, exams, and reviews to monitor compliance with internal policies and external regulations, including GDPR, HIPAA, GLBA, and PCI DSS.</li><li>Communicates and/or builds communications for senior leadership and the Board of Directors regarding information security strategic timelines, investments, risk mitigation, and expected results.</li><li>Defines, maintains, and enforces IS policies, standards, and procedures to ensure compliance with relevant laws, regulations, and industry best practices.</li><li>Stays informed and applies knowledge of emerging technologies, regulations (e.g., AI), and best practices to Information Security governance and compliance.</li><li>Supports the alignment of the IS roadmap with IT strategy and business goals, aligning with Association risk and regulatory frameworks (RCSA).</li><li>Provides continuous monitoring, improvement, and reporting on IS risk metrics and key risk indicators (KRIs).</li><li>Supports oversight of affiliate agreements for IS services, ensuring Bank compliance and risk ownership; reports on affiliate risk posture and mitigation.</li><li>Supports incident and issue management processes for Bank-impacting technology issues, ensuring rapid triage, root cause analysis, and remediation.</li><li>Mentors junior members of the IS governance team, providing guidance and support in their professional development.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have: <ul><li>Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years of experience in lieu of a degree).</li><li>8 years experience supporting IS governance, risk management, compliance, or IS audit activities, including experience in a leadership role.</li><li>In-depth knowledge and application of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST, CIS Controls and CMMC</li><li>Demonstrated experience in developing and implementing IT policies, standards, and procedures.</li><li>Experience in leading the coordination of IT or IS audits and assessments, and ensuring compliance with regulatory requirements</li><li>A strong understanding of regulatory and compliance requirements applicable to the organization.</li><li>Experience interpreting complex IT or IS environments and detecting early warning signals.</li><li>Skilled in identifying potential failure points and simulating risk scenarios.</li><li>Experience communicating technical topics to non-technical audiences.</li><li>Proficiency in using data to identify trends, anomalies, and emerging risks.</li><li>Strong understanding of cloud, cybersecurity, and digital transformation risks.</li><li>Ability to articulate risk insights and influence stakeholders to take preventive actions.</li><li>Working knowledge of GRC platforms, vulnerability management tools, and risk dashboards.</li></ul>What sets you apart: <ul><li>Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.).</li><li>Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS)</li><li>Work experience in highly regulated work environments including other large financial institutions</li><li>Experience with data-driven analysis using AI tools and collaborating to drive process innovation</li><li>Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision.</li><li>Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization.</li></ul>Compensation range: The salary range for this position is: $143,320-$273,930.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Bank Information Security Governance Lead

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are seeking a dedicated Bank Information Security Governance Senior.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position.What you'll do: Supports the first line of defense in ensuring the effectiveness of Information Security (IS) governance, IS risk management, and compliance programs within the Bank Technology Office. Collaborates with Information Technology (IT) and IS teams, business stakeholders, Compliance, Risk Management, Audit Services, and external parties to support IS governance and IS risk and compliance-based initiatives. Acts as a key liaison between the Association’s IS function and various Bank business units, ensuring alignment with enterprise security policies and standards.<ul><li>Continuously monitors IS environments to identify emerging risks related to cybersecurity, infrastructure, applications, and third-party services. Provides consultative services across Bank.</li><li>Provides expert insights on the development, implementation, and continuous improvement of IT governance frameworks (e.g., COBIT, ITIL) tailored to the Bank organization's specific needs and strategic objectives.</li><li>Analyzes incident trends and control gaps to anticipate potential risk scenarios and recommend preventive measures.</li><li>Conducts forward-looking risk assessments for new technology initiatives, system changes, and digital transformation projects.</li><li>Analyzes incident trends and control gaps to anticipate potential risk scenarios and recommend preventive measures.</li><li>Partners with and leads IT/IS teams to embed IS risk considerations early in the project lifecycle and ensure timely mitigation strategies.</li><li>Leads the development, implementation, and continuous improvement of IT governance frameworks (e.g., COBIT, ITIL) tailored to the organization's specific needs and strategic objectives.</li><li>Defines, maintains, and enforces IS policies, standards, and procedures to ensure compliance with relevant laws, regulations, and industry best practices.</li><li>Ensures IS risk compliance with legal, regulatory, and contractual requirements, coordinating audits and assessments. </li><li>Provides governance oversight for IS related initiatives, ensuring they adhere to established standards, policies, and risk management practices.</li><li>Mentors junior members of the IS governance team, providing guidance and support in their professional development.</li><li>Enhances, and maintains awareness of the risk governance framework and its elements (RCSA).</li><li>Performs root cause analysis to determine likelihood, impact, and mitigation approaches of identified risks.</li><li>Prepares metrics reporting and participates in the metrics refresh process.</li><li>Maintains awareness of cloud computing principles and AI and understands potential IS risks inherent within this discipline.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have: <ul><li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>6 years experience supporting IS governance, IS risk management, compliance, or IT audit activities</li><li>In-depth knowledge and application of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST, CIS Controls and CMMC</li><li>Experience working on and implementing IT and/or IS policies, standards, and procedures.</li><li>Experience leading and coordinating IS audits and assessments and ensuring compliance with regulatory requirements.</li><li>A strong understanding of regulatory and compliance requirements applicable to the organization.</li><li>Ability to interpret complex IT/IS environments and detect early warning signals.</li><li>Experience in identifying potential failure points and simulating risk scenarios.</li><li>Proficiency in using data to identify trends, anomalies, and emerging risks.</li><li>Understanding of cloud, cybersecurity, and digital transformation risks.</li><li>Ability to articulate risk insights and influence stakeholders to take preventive actions.</li><li>Familiarity with GRC platforms, vulnerability management tools, and risk dashboards.</li></ul>What sets you apart: <ul><li>Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.).</li><li>Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS)</li><li>Work experience in highly regulated work environments including other large financial institutions</li><li>Experience with data-driven analysis using AI tools and collaborating to drive process innovation</li><li>Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision.</li><li>Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization.</li></ul>Compensation range: The salary range for this position is: $114,080-$218,030.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Bank Information Security Governance Senior

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are seeking a dedicated Bank Information Technology Governance Lead.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position.What you'll do: Supports the first line of defense in ensuring the effectiveness, application, and adherence to IT governance, risk management, and compliance programs within the Bank Technology Office. Leads and supports the design, implementation, and continuous improvement of IT governance, risk, and compliance programs within the Bank Technology Office. This role develops and enforces IT policies and standards, monitors compliance with regulations, leads risk assessments, and provides strategic advice to senior management. Collaborates with various stakeholders, including IT teams, business units, legal, and audit, to ensure integrated governance practices.<ul><li>Leads and supports the execution of the bank’s first line IT Bank risk strategy aligned with Association risk and regulatory frameworks.</li><li>Develops, coordinates, and enforces Bank IT and security policies, standards, and procedures to ensure regulatory compliance and risk mitigation.</li><li>Participates and oversees audits, assessments, and reviews to monitor compliance with internal policies and external regulations. Assesses Bank IT activities for compliance with regulations such as GDPR, HIPAA, and PCI DSS.</li><li>Serves as the primary liaison for regulatory bodies, ensuring timely reporting and responses to inquiries. Manages third party and regulatory responses, questionnaires.</li><li>Maintains the Bank IT risk register and leads periodic risk assessments across technology operations. Provides strategic advice to senior management on Bank IT governance and compliance matters.</li><li>Collaborates with IT, legal, procurement, and other stakeholders to ensure integrated governance practices.</li><li>Provides input into the budget management process for Bank IT governance initiatives to ensure resources are allocated effectively and aligned with priorities.</li><li>Assists in establishing, monitoring, and reporting on key performance metrics and reporting mechanisms for governance and compliance initiatives. Produces reporting documentation for Technology and Risk and Compliance Committees.</li><li>Ensures that Bank IT continually meets any regulatory, statutory, and legal obligations, supports the organization's objectives, works within the defined ethical and cultural framework, and follows the IT governance framework. Oversees compliance responses ensuring that they are validated, communicated appropriately, and evidenced.</li><li>Supports identification, assessment, and mitigation of risks related to Bank technology operations and monitoring, technology architecture and systems limitations and/or design and development.</li><li>Supports ongoing oversight of affiliate agreements for IT services, ensuring FSB compliance and risk ownership. Reports on affiliate risk posture and mitigation efforts to senior leadership.</li><li>Supports incident and issue management processes for Bank impacting technology issues, ensuring rapid triage, root cause analysis, and remediation.</li><li>Mentors junior members of the IT governance team, providing guidance and support in their professional development.</li><li>Leverages AI capabilities within the context of the IT Gov function as needed.</li><li>Stays abreast of emerging technologies and regulations and ensuring IT alignment with business goals.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have: <ul><li>Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years of experience in lieu of a degree).</li><li>8 years experience supporting IT governance, risk management, compliance, or IT audit activities, including 2 years experience in a team or people leadership role.</li><li>In-depth knowledge of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST.</li><li>Demonstrated experience in developing and implementing IT policies, standards, and procedures.</li><li>Experience in coordinating IT audits and assessments, and ensuring compliance with regulatory requirements.</li><li>Demonstrated experience in policy development, audit coordination, and risk-based compliance monitoring.</li><li>A strong understanding of regulatory and compliance requirements applicable to the organization.</li><li>Experience communicating technical information to non-technical audiences.</li><li>Experience partnering with cross-functional team members to deliver results.</li><li>Advanced knowledge of Microsoft products.</li></ul>What sets you apart: <ul><li>Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.).</li><li>Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS)</li><li>Work experience in highly regulated work environments including other large financial institutions</li><li>Experience with data-driven analysis using AI tools and collaborating to drive process innovation</li><li>Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision.</li><li>Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization.</li></ul>Compensation range: The salary range for this position is: $143,320-$273,930.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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