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This position will assist in preparing, editing and managing documents, reports, and presentations. Maintain and organize office files and records. Respond to inquiries via email, telephone, or in-person. Coordinate communication between NMAC Manager, NG911 Program Director and other departments. Schedule and coordinate meetings, appointments, and travel arrangements. Take minutes during meetings when needed. Provide administrative support to the NG 911 staff and other NC 911 staff. Maintain office supplies and equipment. Accounting responsibilities to be assigned. Process and distribute incoming and outgoing mail. Assist with special projects and research as needed. High level Excel experience is a requirement. The work schedule for this position is Monday through Friday, 8 a.m. - 5 p.m. This position is physically located on Wake Forest Road in Raleigh, North Carolina. This is not a remote or hybrid position. Knowledge, Skills and Abilities / Competencies Qualified applicants must submit an application that clearly reflects work experience that demonstrates the following: • Experience with Microsoft Office using programs such as Word, Excel and PowerPoint. • Experience in utilizing office equipment (such as printers, copiers, and fax machines) and other relevant technology (software and systems) to meet organizational needs. • Demonstrated previous experience in an office environment performing administrative duties. • Exceptional Phone/communication presence and ability to conference callers with Tier I and Tier II to provide support or open a bridge for a larger audience. • Basic knowledge on information handling policies and procedures. • Basic knowledge of document preparation, editing and management. • Ability to maintain and organize office files and records. Rename and save documents to maintain an organized file structure. • High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or • Equivalent combination of education and experience.

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Administrative Assistant

Job DescriptionThe Program Specialist is responsible for serving as the customer’s primary point of contact providing operational and reimbursement support to complex programs within LabCorp, including, but not limited to, marketing support, reimbursement hotlines, patient assistance programs, Hubs, foundations, safety surveillance programs, case management, and compliance programs. The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or providers from accessing the therapies requested. The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers, and working with the appropriate parties to eliminate these obstructions for the customer. The Program Specialist is proficient and knowledgeable about all the services provided on an assigned program and may support multiple client products or programs. Lilly PAP Program  These RV PS will support Inbound calls supporting patients who are seeking approval for medications at no cost.  Inbound volume is expected to be high and agents will likely take back to back calls the majority of their shift.  Onboard training is the first two days (up to the first two and half days), anticipated training time for onboarding will be 8:00a-5p EST or 9:00 – 6p EST. Candidates will be assigned to the time that best corresponds with their location.  Program specific training duration is approximately 4 weeks. Candidates should not have PTO authorized during training period.  Please do not submit candidates that plan on having time off during the training period. Candidates should be available for the entirety of the training duration.  Additionally time off once training has been completed may be limited as well, this is a short term high volume project so we need all of the staff available to support the patients who need assistance.  Shift hours after training will be determined after training is completed but will fall during the Program's hours of operation: 8:00a-5:00p or 9:00-6:00 pm EST. Shifts are based on the needs of the business so they may change.&nbsp;Additional Skills &amp; QualificationsPreferred experience: 1. Major medical experience 2. Buy and bill experience 3. Specialty pharmacy 4. Acquisition channel experience 5. Customer service – 2 years healthcare NEEDED 6. Insurance benefits verification support 7. Call center previous experience - 1 year 8. Experience working remotely 9. Computer/technology experience 10. Strong communication skills

Customer Service Rep

This position is responsible for project set-up, monitoring the progress of the project and customer billing. This person will work closely with Project Managers and with customers ensuring the projects are completed on time. In addition to being able to proficiently perform all of the functions of a Contracting Project Administrator I, must be able to perform these additional duties:&nbsp;· Oversee large projects to ensure contract compliance and successful completion.&nbsp;· Must be capable of reviewing and understanding terms and conditions of large projects.&nbsp;· Assists with the accurate and timely recording of project costs.&nbsp;· Schedule and participate in internal project team meetings to ensure accurate transfer of information.&nbsp;· Ability to read and comprehend construction schedules.&nbsp;· Monitors and adjusts AIA schedule of values.&nbsp;· Provides assistance in forecasting of corporate revenue projection.&nbsp;· Communicate project concerns with Project Managers and legal staff.&nbsp;· Coordinates with various staff for accurate and timely recording of project costs, including time sheets, daily reports, etc.&nbsp;· Other duties as assigned.&nbsp;Additional Skills &amp; QualificationsMUST HAVE&nbsp;Bachelors Degree OR 2 yrs+ experience working in similar role&nbsp;Proficient with Microsoft Office products (Excel – Intermediate)&nbsp;Excellent communication skills (Verbal &amp; Written)&nbsp;&nbsp;NICE TO HAVE&nbsp;Experience in general accounting and a general knowledge of construction &amp; contract administration.

Project Coordinator

<ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li><li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li><li>Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li></ul>Operations<ul><li>Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li><li>Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li><li>At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li><li>Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li><li>Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li><li>Accountable for completion of non-clinical patient calls.</li><li>Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li><li>Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li><li>Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li><li>Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li><li>Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. </li><li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li><li>Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li></ul>People & Performance Management<ul><li>Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li><li>Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li><li>Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li><li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li><li> Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li></ul>Training & Personal Development<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li><li>Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li><li>Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li></ul>Communication<ul><li>Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li><li>Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li></ul>Basic Qualifications<ul><li>High School Diploma, GED, or equivalent.</li><li>PTCB or ExCPT certification (except in Puerto Rico).</li><li>Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li>Previous people management/ leadership experience.</li><li>Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Pharmacy Operations Manager

<ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>Operations<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li><li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li><li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>Implements Company asset protection procedures to identify and minimize profit loss.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul>Preferred Qualifications<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li></ul> The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Customer Service Associate - Temporary

Job Objectives Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance patient experience. Job Responsibilities/Tasks Patient Experience<ul><li>Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and joyful experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).</li><li>Connects with patients by anticipating needs and proactively offering services. Supports efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreens pharmacy role from transactional to interpersonal.</li><li>Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, District Manager or Pharmacy Manager.</li></ul>Operations<ul><li>Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.</li><li>Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.</li><li>Reviews, interprets, and accurately dispenses prescribed medications when</li><li>necessitated by workload.</li><li>Ensures the pharmacy operates in accordance with regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for the opening and closing of the pharmacy and shift change duties.</li><li>Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.</li><li>Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity.</li><li>Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and participates in 3rd-party audit.</li><li>Follow-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions.</li><li>Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.</li><li>Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.</li><li>Develops and maintains good connections with local medical community including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business, enhance growth opportunities, and provide more joyful lives through better health.</li><li>Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines.</li></ul>People & Performance Management<ul><li>Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering team member development.</li><li>Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.</li></ul>Training & Personal Development<ul><li>Maintains current knowledge and required licensing/credentialing/certification as</li><li>established by federal and state regulations to provide such clinical services.</li><li>Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance.</li><li>Obtains necessary certifications, education credits and training, including learning modules, as required by the Company.</li><li>Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach.</li></ul>Communications<ul><li>Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.</li></ul>About Walgreens and WBA Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide. Basic Qualifications<ul><li>BS in Pharmacy or Pharmacist Degree from an accredited educational institution.</li><li>Current pharmacist licensure in the states within the district. </li><li>Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li><li>Certified Immunizer or willing to become an immunizer within 90 days of hire.</li></ul>Preferred Qualifications<ul><li>At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $52.00 per hour - $74.80 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. T o review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Pharmacist (Full or Part Time)

Job Summary: Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Job Responsibilities: Patient Experience <ul><li>Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).</li><li> Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal. </li><li> Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager. </li></ul> Operations <ul><li>Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.</li><li> Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. </li><li>Reviews, interprets, and accurately dispenses prescribed medications, as required.</li><li>Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.</li><li>Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.</li><li> Collaborates with Store Manager to define and develop new strategic business opportunities. </li><li>Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity</li><li>Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.</li><li>Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services. </li><li>Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services</li><li>Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines</li><li>Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.</li><li>Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)</li></ul> People & Performance Management <ul><li>Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.</li><li>Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.</li><li>Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.</li><li> Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.</li></ul> Training & Personal Development <ul><li>Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.</li><li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.</li><li>Completes education credits and training, including learning modules, as required by the Company</li><li>Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.</li></ul> Communications <ul><li> Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. </li></ul> Business Performance Management <ul><li>Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.</li></ul>Business Planning<ul><li> Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community</li></ul>Basic Qualifications<ul><li> BS in Pharmacy or Pharm D Degree from an accredited educational institution. </li><li> Current pharmacist licensure in the states within the district. </li><li> Certified Immunizer or willing to become an immunizer within 90 days of hire. </li><li> At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent). </li><li> Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li><li> An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only). </li></ul>About Walgreens and WBA Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide. Preferred Qualifications<ul><li> Supervisory experience planning, organizing, and directing the work of pharmacy staff. </li><li> At least 6 months pharmacy experience with Walgreen Co. </li><li> An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only) </li></ul> An Equal Opportunity Employer, including disability/veterans We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $124,384 - $171,142. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Pharmacy Manager

Job Objectives <ul><li> Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. </li><li> Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. </li><li> Models and delivers a distinctive and delightful customer experience. </li><li> Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist. </li></ul> Job Responsibilities/Tasks Customer Experience <ul><li> Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). </li><li> Develops strong relationships with customers. </li></ul> Operations <ul><li> Learn from store and pharmacy team members, field leadership, team members and customers/patients </li><li> Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. </li><li> Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions. </li><li> Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management). </li><li> Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. </li><li> Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing </li><li> Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. </li><li> Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. </li><li> Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. </li><li> Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. </li><li> Complies with all company policies and procedures; maintains respectful relationships with coworkers. </li><li> Complete special assignments and other tasks as assigned. </li></ul> Training and Personal Development <ul><li> Complete required training </li><li> Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. </li></ul> The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $16.50 per hour - $25.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Basic Qualifications<ul><li> Must be enrolled in a school of Pharmacy program. </li><li> Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico). </li><li> Requires willingness to work flexible schedule, including evening and weekend hours. </li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing </li></ul> We will consider employment of qualified applicants with arrest and conviction records.

Pharmacy Intern Year

<ul><li>Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.</li><li>Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>Operations<ul><li>Responsible for holding store keys to open and close without management as necessary.</li><li>Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.</li><li>Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.</li><li>Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).</li><li>Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.</li><li>Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.</li><li>Assist with ensuring the Outdate program is followed with team members.</li><li>Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.</li><li>Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Assist at Pharmacy out window as requested.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Responsible for bag checks of team members before leaving the store.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager.</li><li>Obtains and maintains valid PTCB certification or pharmacy license as required by state.</li></ul>Communications<ul><li>Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.</li><li>Reports disciplinary issues and customer complaints to management.</li></ul>Basic Qualifications<ul><li>One year of prior leadership, supervisory, or retail key holder work experience.</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li></ul>Preferred Qualifications<ul><li> Prefer the knowledge of store inventory control. </li><li> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits </li></ul>