FAQ | CareerCircle


Please feel free to reach out to us using the 'Contact Us' form on the Contact Us page.

How do I Signup for an Account?

Follow the below steps to create your own CareerCircle account:

  1. Click on the CareerCircle dark blue Sign up button at the top of the page.
  2. Enter your email address, password & confirmation password.
  3. Click the Create New Account button.
  4. An email will be sent to you with a link to confirm your account.
  5. Click the “Confirm my account” link.
  6. Complete the Onboarding setup by entering all of your relevant information.
  7. Save your information.

I Forgot My Password?

Follow the below steps to request a password reset with CareerCircle:

  1. Go to the CareerCircle login page - the login link appears at the top right of the CareerCircle page when a user is not logged in. 
  2. Once you reach the login screen, there is a link to activate the Forgot password function below the password entry, click 'Forgot your password?'.
  3. Enter your email address that is associated with your CareerCircle account and click the “Send Me Password Reset Instructions” button.
  4. An email will be sent to you with a confirmation password change link.  If the message does not arrive in your inbox, please be sure to check the various tabs or junk email folder in case it was routed there.
  5. Click the link contained within the email to continue to the next step.
  6. Enter your new password and confirm your new password.
  7. Click the submit button.

Once these steps have been successfully completed your password has been reset and you're now able to login to the website. 

What are Your Password Requirements?

Your password must be between 8-16 characters and contain 3 out of 4 of the following types:

  • Lower case character
  • Upper case character
  • Number
  • Symbol: @ # $ % ^ & * - _ + = [ ] { } | \ : ' , ? / ` ~ ” ( ) ;

How do I Update My CareerCircle Profile?

Follow the below steps to update your existing CareerCircle profile:

  1. Go to the CareerCircle login page.
  2. Login with your credentials.
  3. Click on your name, found in the upper right of the webpage.
  4. Click the pencil icon near your name or to the right of each section of the profile.
  5. Enter your information.
  6. Click 'Submit'.

How do I Enroll in a Course?

Follow the below steps to enroll in a course:

  1. On the CareerCircle navigation click the Courses link.
  2. Search or click on desired Career Training Category.
  3. Click purchase button on the desired course.
  4. Fill out billing information.
  5. Click submit.
  6. Purchased courses can be found under “Purchased Courses” on the Jobs & Courses tab located on your Profile.

How do I Check Course Progress?

Follow the below steps to check your progress in course:

  1. Go to the CareerCircle login page.
  2. Login with your credentials.
  3. On the Profile click the Jobs & Courses tab.
  4. Enrolled courses will show under the Purchased Courses section.
  5. Hover over a specific course to show the percentage completed.

How do I Close/ Delete my account?

What happens when you close your account?

  • Your profile will be permanently deleted from CareerCircle
  • Your account will be closed and your information will be deleted

In order to close your account, you will be asked to verify that you have an account in CareerCircle by logging in.

Have questions about your account? Try the following: