FAQs

Follow the below steps to create your own CareerCircle account:

1. Click on the CareerCircle dark blue "Sign up" button at the top of the page.
2. Enter your email address, password & confirmation password.
3. Click the "Create New Account" button.
4. An email will be sent to you with a link to confirm your account.
5. Click the “Verify Email” button.
6. Complete the Onboarding setup by entering all of your relevant information.
7. Save your information.

Follow the below steps to request a password reset with CareerCircle:

1. Go to the CareerCircle login page — the “LOGIN” dropdown appears at the top right of the CareerCircle page if you are not logged in.
2. Once you reach the login screen, there is a link to reset your password. Click “Forgot your password?” right below the “Log in” button.
3. Enter your email address associated with your CareerCircle account and click the “Send Password Reset” button.
4. An email will be sent to you with a confirmation password change link. If the message does not arrive in your inbox, please be sure to check the various tabs or junk email folder in case it was routed there.
5. Click the link contained within the email to continue to the next step.
6. Enter your new password and confirm your new password.
7. Click the submit button.

Your password must be between 8-16 characters and contain 3 out of 4 of the following types:

• Lower case character
• Upper case character
• Number
• Symbol: @ # $ % ^ & * - _ + = [ ] { } | \ : ' , ? / ` ~ ” ( ) ;

Here’s how to update your existing CareerCircle profile:

1. Go to the CareerCircle login page or open up the CareerCircle app.
2. Log in with your credentials.
3. Go to “My Profile” in the top right dropdown by clicking the small avatar.
4. Under “My Profile,” you may edit and make changes to your profile.

On the app, simply log into the app and click on the “Profile” tab on the left side of the bottom menu.

Each course has different requirements that are subject to change. To find out more:

1. Go to the Courses page.
2. Search for a course or courses based on your area of interest.
3. Select your course and click on “Start Course” or “Apply Here.”
4. Follow the instructions or fill out the application form.

Some courses allow you to start immediately, while others may require you to apply for a scholarship or talk to an Enrollment Specialist.

We recommend making weekly course updates. Here’s how:

1. Log in to your account through your browser or the CareerCircle app.
2. Go to “Enrolled Courses.” You can do this from the dashboard or “My Courses.”
3. Click on the course you’d like to check progress for.
4. Click on “View or Submit Progress” and then “My Progress Report.”
5. From here, you can update your course progress.

If you have any additional questions about updating your course progress for the RISE program, don’t hesitate to get in touch with the RISE team (rise@careercircle.com).

What happens when you close your account?

• Your profile will be permanently deleted from CareerCircle
• Your account will be closed and your information will be deleted

In order to close your account, you will be asked to verify that you have an account in CareerCircle by logging in.

• Start closing/ deleting your account.

Have questions about your account? Try the following:

• Contact us via our contact form
• Chat with a team member by clicking on the word bubble at the bottom right of the screen.

Candidates for all job placements through CareerCircle must be legally authorized to work in the United States. There are some opportunities that are eligible for remote work and it is dependent on the specific opportunity.

To change your email with CareerCircle, contact us via the chat function.

Badges are an excellent way to showcase your candidacy. You can earn badges by doing things like adding skills to your profile, uploading your resume, or getting enrolled in a course. You get your first badge just for becoming a CareerCircle member.

Collecting more badges helps you achieve better overall profile results.

1. Log in either in your browser or on the CareerCircle app.
2. Go to your profile.
3. Click on the “Candidate 360°” section of your dashboard.
4. Click on “Education, Certifications, and Assessments.”
5. From here, you can view your assessments and take the Traitify “Careers” or “Big Five” personality assessment.

The CareerCircle app is specifically designed for job seekers and offers many of the same functions as our website. It helps streamline the profile creation process and makes it easy to record your intro video. Download the app to search for courses, take assessments, and look for jobs right from your phone! 

With the CareerCircle app, you can update your profile or search for jobs on the go.

You can take full advantage of CareerCircle services by meeting with a professional who will offer feedback on your profile and help guide your job search journey. Here’s how to schedule your one-on-one:

1. Sign up for a CareerCircle account.
2. Fill out your profile completely to prepare for your session.
3. Reach out to CareerCircle via chat to request a one-on-one meeting.
4. After verifying your account, we will help you schedule an appointment to meet with a Digital Recruitment Coordinator.