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- Server/Network/rPDU device rack, stack and cable incl. Cable Management - Rack/MOR Cabling - General supervised Deployment support - Decommission IT equipment (server and network under MSFT supervision), DBD removal only (does not perform any scanning) - Physical audits of datacenter assets - Basic Server (Discrete/Rack-based) repair following documented procedures - Physically assist in moving and racking equipment - Maintain data center facilities removing debris and empty boxes once no longer needed - Hard drive shredding - Moving Locked DBD Bins to shred area - Audit and inventory management support &amp; spine clean up - Physical audit of drinks/stationary on campus and reorder as necessary through CBRE/Staples - Perform rack movementAdditional Skills &amp; QualificationsMust be willing to get their hands dirty when the time calls for it, working a pallet jack, running cables in the data center, inventory of devices/equipment. This isn't a strictly technical role.

public

Data Center Technician

Responsibilities: • Will be handling about 35-45 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call. • This person will be responsible for handling inbound calls pertaining to insurance servicing questions. • Will receive questions from borrowers, insurance agents and financial institutions. • The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions. • Majority of calls will be in regards to payment and/or coverage questions. • The CSR must be able to multi-task between various systems to research and document the phone calls. • The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis. • Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner. MUST HAVE: • At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service) • Efficient in using a windows PC computer and navigating their software system (super easy to learn) • typing: at least 35 WPM • Good verbal and written communication skills (will be on the phone all day and be required to follow up via email in some instances) • internet connection - will be required to train remote and work remote. • Reliable transportation NICE TO HAVE: • 2+ years of call center experience • Insurance or mortgage background

Customer Service Representative

Job DescriptionPosition Overview: As a Member Services Representative, you will be the first point of contact for members seeking assistance with their health plan benefits, account status, and service-related inquiries. This is a high-impact role requiring empathy, attention to detail, and a commitment to delivering exceptional service. Key Responsibilities: -Respond to inbound calls and digital inquiries from Medicare and Medicaid members regarding benefits, claims, payments, and services. -Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system according to compliance and procedural standards. -Collaborate with internal departments and external partners (e.g., medical groups, facilities) to resolve complex issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching sessions to maintain up-to-date knowledge of products and procedures.Additional Skills &amp; Qualificationso Must have a High School Diploma or GED o Must be flexible to work varied shifts ranging anywhere from 8 a.m. to 8 p.m., seven days a week. o Possess excellent listening skills/ability to analyze for resolution and be solution-oriented. o Must possess above-average verbal and written communication skills, proven soft skill abilities/proficiency, a strong attention to detail, and an interest in preventing errors. o Demonstrate critical thinking and decision-making abilities. o Must possess demonstrated competency in Windows (*Outlook, Word, Internet Explorer, Excel, and PowerPoint). o Ability to deliver ‘delightful’ customer service experiences and build customer satisfaction and loyalty. o Strike a positive and cooperative tone with both customers and coworkers. o Possess a positive attitude, is upbeat, outgoing, and confident. o Be self-reliant and dependable, ability to work independently and as a team. o Be patient, stress-tolerant, and show empathy. o Ability to thrive in a lively working environment and multi-task. o Ability to accept constructive feedback. o Possess ability and/or some experience in presentation capability to individuals, groups, and leadership audiences. o Ability to mentor peer group in best practice standards o Must be a team player, self-starter, and have demonstrated initiative. o Must be able to build and/or retain excellent customer relationships. o Must possess the ability to problem solve and resolve customer complaints. o Must possess the ability to upsell our products and our company, possess a sales aptitude, be passionate about our products and our customers. o Must possess basic reading, writing, and arithmetic skills (reading/math comprehension). o Must be able to do some travel. o Service-oriented, actively looking for ways to help people. o Meet quality, productivity, and behavior expectations.

Member Services Representative

Job Description The Analytical Commercialization Technology (ACT) group within Analytical Chemistry in Development and Supply (ACDS) is seeking applicants for a Senior Scientist position available at the Rahway, NJ and West Point, PA sites. The successful candidate will utilize innovative analytical characterization technologies to drive late-stage small molecule drug product development and commercialization. The Senior Scientist responsibilities include, but not limited to, analytical method development and validation, drug product testing and analytical investigations in a cGMP environment, drug product and manufacturing process characterization, drug product stability studies, specification development, manufacturing process scale-up and validation support, preparation of Chemistry, Manufacturing, and Controls (CMC) documents for global regulatory submissions, and responses to regulatory questions. The successful candidate must be able to collaborate in a dynamic, integrated, and multidisciplinary team environment. The ideal candidate will have knowledge and proficiency in the following areas: separation techniques and mass spectrometry. Strong fundamental knowledge in recent advances in analytical technologies is highly desired. Applicants must have effective organizational skills, multi-tasking, oral and written communications skills. Education Minimum Requirements: PhD in Analytical Chemistry or related discipline or MS in Analytical Chemistry or related discipline with at least 5+ years of relevant pharmaceutical development experience. Required Experience and Skills: <ul><li>Strong background and extensive hands-on experience with common analytical techniques such as Ultrahigh/High Performance Liquid Chromatography (UHPLC/HPLC), Gas Chromatography, Ultraviolet (UV) and Infrared (IR) spectroscopy, Karl Fischer titration, and dissolution.</li><li>Strong chemistry knowledge</li><li>Demonstrated problem solving ability </li><li>Excellent verbal and written communication skills, demonstrated creativity, and strong interpersonal skills</li><li>Ability to work in a team environment with cross-functional interactions</li></ul>Preferred Experience and Skills:<ul><li>Experience with hyphenated analytical techniques such as LC/MS and GC/MS with proven ability in troubleshooting these methodologies</li><li>Experience with method development and validation</li><li>Familiarity with authoring relevant CMC sections of regulatory submissions</li></ul>Required Skills: Analytical Chemistry, Analytical Method, Analytical Method Development, Chemical Processes, Chemical Processing, Chemical Proteomics, Chemical Synthesis, Chemometrics, Chromatography, Column Chromatography, Data-Driven Decision Making, Drug Product Development, Flow Cytometry, Gas Chromatography Analysis, Gas Chromatography-Mass Spectrometry (GC-MS), High-Performance Liquid Chromatography (HPLC), Liquid Chromatography (LC), Liquid Chromatography-Mass Spectrometry (LC-MS), Mass Spectrometry Based Proteomics, Pharmaceutical Development, Process Analytical Technology (PAT), Protein Chromatography, Spectroscopy, Ultraviolet-Visible UV/VIS Spectrophotometers, Written Communication Preferred Skills: Small Molecules Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $114,700.00 - $180,500.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: Domestic VISA Sponsorship: Yes Travel Requirements: 10% Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 11/22/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R360975

Sr. Scientist, Small Molecule Analytical Chemistry

Job Description The Global Clinical Supply (GCS) organization is accountable for managing the 'end-to-end' integrated clinical supply chain across our company Research Laboratories portfolio of clinical trials. GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites globally. The GCS Planning (Planning) organization is the key interface between clinical development teams and the operational/executional arms within the business. The Program Clinical Supplies Project Manager (Program CSPM) serves as the primary program-level GCS point of contact representing the GCS Planning organization to customers both internal and external to GCS and serves as the lead GCS spokesperson at clinical and development related meetings. Working independently, the Program CSPM designs strategic and operational plans for all clinical supply activities associated with the clinical studies in their assigned compound(s)/ program(s). The incumbent must have demonstrated understanding of E2E product development process & connectivity between functions supporting pipeline (i.e. clinical development, CMC, supply chain, & human health), and balancing needs of patients & ensuring stable supply of product. Primary activities include, but are not limited to: <ul><li> Interacts closely with key partner organizations (as a lead GCS Planning program representative) such as clinical development, regulatory, quality and other supply chain areas to negotiate timelines, strategies and other related topics for all clinical supplies across all assigned program(s). </li><li> Responsible and accountable for establishing the timelines for bulk manufacturing needs and release of drug product across assigned program(s). </li><li> Works directly in the SAP system to establish a consolidated, visible forecast for all products used within the assigned program(s) (i.e. Bulk Drug Product). </li><li> Oversees all bulk drug supply management and ensures proper allocation of drug product as needed across studies within assigned program(s). </li><li> Responsible for identifying significant supply risks associated with clinical bulk activities in addition to serving in a lead role for clinical supply issue escalation within their program(s) (and subsequent manage thereof) to GCS Leadership. </li><li> Responsible for the clinical supply budget for respective program(s) and for supporting all protocol and program cost estimates requested by Product Development Teams. </li><li> Responsible for authoring clinical supply documentation in support of labeling and packaging activities as well as supply chain documentation to support critical CMC activities. </li><li> Support the collection of clinical supply chain metrics and/or participate in critical non-pipeline activities as a subject matter expert in a particular area of expertise. </li><li> Mentors new team members and supports staff development, as needed demonstrates high capability to solve unstructured problems, make informed risk decisions considering both technical & business risks, & influence portfolio decisions with facts and dataDemonstrates ability to balance strategy with ability for tactical execution and has strong ownership & accountability of assigned work </li><li> Drive continuous improvement initiatives to enhance the efficiency, accuracy, and effectiveness of clinical supply planning processes and systems. </li><li> Stay updated on industry trends, regulations, and best practices related to clinical supply planning and incorporate them into the team's operations. </li><li> Focus on Customers & Patients. </li><li> Make rapid, disciplined decisions. </li><li> Demonstrates Ethics & Integrity. </li></ul> Required Experience and Skills: <ul><li> Bachelor's degree in a scientific, business, or related discipline required, MS/MBA preferred. </li><li> At least 8 years of experience in project management. </li><li> At least 5 years of experience in planning, scheduling, coordination and processing of supply chain activities, or the equivalent. </li><li> Excellent Communication & Interpersonal Skills: ability to effectively communicate with stakeholders at various levels, including cross-functional teams, senior management, external vendors, and clinical sites. Strong negotiation, influencing, and relationship-building skills to ensure alignment and collaboration in the supply planning process. </li><li> Project Management Skills: strong knowledge of the principles of project management and clinical customer relationship management. </li><li> Technical Proficiency: familiarity with supply chain systems and software (e.g. SAP or Oracle) and demand planning principles as well as Microsoft Excel, PowerPoint, and Word </li><li> Strong Analytical & Problem-Solving Skills: ability to analyze complex data, identify trends, and make data-driven decisions to optimize supply chain processes. </li><li> Flexibility & Adaptability: Demonstrates ability to thrive in a fast-paced and dynamic environment, with the capability to adapt quickly to changing business needs and priorities. </li><li> Detail Oriented & Organized: strong attention to detail in managing complex supply chain activities; ability to multitask, prioritize tasks, and meet tight deadlines. </li><li> Continuous Improvement Mindset: Proactive approach to identify process inefficiencies, develop solutions, and drive continuous improvement initiatives within the clinical supply planning function. </li><li> Proven record in project / portfolio management. </li><li> Knowledge of Good Manufacturing Practices (GMP) and Good Clinical Practices (GCP) is highly desirable. </li></ul> Preferred Experience and Skills: <ul><li> Proficiency in using supply chain management systems and software, including experience with ERP systems (e.g., SAP), demand planning tools, and inventory management systems. </li><li> Familiarity with data analytics/visualization software. </li><li> Familiarity with Good Manufacturing Practices (GMP) requirements, quality procedures, and Standard Operating Procedure (SOP) execution. </li></ul> #eligibleforERP GCSCareer25 #PSCS Required Skills: Adaptability, Change Management, Clinical Research, Cross-Functional Team Leadership, Data Analysis, Drug Development, Logistics, Multiple Therapeutic Areas, Process Optimization, Publications Management, Regulatory Compliance, Risk Management, Sourcing and Procurement, Strategic Planning, Strategic Thinking, Supply Chain Optimization, Supply Management, Terminology Management Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $139,600.00 - $219,700.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 11/23/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R371066

Associate Director, Clinical Supplies Project Manager - Program (Hybrid)

Job Description The Global Clinical Supply (GCS) organization is accountable for managing the 'end-to-end' integrated clinical supply chain across the full Research & Development Division portfolio of clinical trials. GCS is accountable for the planning, sourcing, labelling, packaging and delivery of clinical supplies to clinical sites globally. The GCS Planning (Planning) organization is the key interface between clinical development teams and the operational/executional arms within the business. This role works within the Planning Execution and Inventory Management Section of the GCS Planning organization. Working independently, the Inventory Manager Clinical Supplies Project Manager (IM CSPM) creates strategic and operational plans associated with the downstream activities of clinical supplies for their assigned studies. The primary function of the IM CSPM is planning the availability of materials and subsequent movement through our depot network and further through to distribution and management of materials to the clinical site. The incumbent must have demonstrated understanding of E2E product development process & connectivity between functions supporting pipeline (i.e. clinical development, CMC, supply chain, & human health), and balancing needs of patients & ensuring stable supply of product. Primary activities include, but are not limited to: - Participates on the Clinical Trial Team (CTT) and collaborates closely with other functional area representatives to negotiate timelines and strategy for clinical supplies. Interacts with key partners in both GCS (Logistics and Trade, Distribution, Operations etc.) as well as other organizations such as Global Clinical Trial Operations (GCTO) Regional colleagues and Global - Development Quality (GDQ) to address clinical supply related topics. - Responsible and accountable for establishing the timelines for clinical supply needs per protocol and ensuring a robust signal for packaging and distribution for Clinical Finished Goods (CFGs) - Analyzes and anticipates project risks as they relate to clinical supply chain deliverables and prepares, analyzes, and/or develops mitigation strategies for review with clinical partners and senior leaders. - Responsible and accountable for utilizing key technological tools in the planning and managing of clinical supplies for assigned studies such as IRT & Microsoft PowerApps. - Works directly in the SAP system to ensure a robust and consolidated forecast for CFGs is maintained. - Report clinical supply chain incidents to support the gathering of metrics in GCS to describe business health. Participate in root causing to identify areas for operational improvement. - Participates in critical non-pipeline activities in support of clinical supply planning group (e.g., process improvement initiatives, subject matter expert roles, cross functional projects, etc.) - Demonstrates high capability to solve unstructured problems, make informed risk decisions considering both technical & business risks, & influence portfolio decisions with facts and data - Demonstrates ability to balance strategy with ability for tactical execution and has strong ownership & accountability of assigned work <ul><li> Focus on Customers & Patients. </li><li> Make rapid, disciplined decisions. </li><li> Demonstrates Ethics & Integrity. </li></ul> Required Experience and Skills: - Bachelor's Degree in business, supply chain management, engineering or scientific discipline or High School Diploma with 10+ years equivalent industry experience in Pharmaceutical Clinical Supply (packaging, labeling, logistics and clinical supply inventory management) - At least 5 years of experience in project management - At least 5 years of experience in planning, scheduling, coordination and processing of supply chain activities, or the equivalent - Excellent Communication & Interpersonal Skills: ability to effectively communicate with stakeholders at various levels, including cross-functional teams, senior management, external vendors, and clinical sites. Strong negotiation, influencing, and relationship-building skills to ensure alignment and collaboration in the supply planning process. - Project Management Skills: strong knowledge of the principles of project management and clinical customer relationship management. - Technical Proficiency: familiarity with supply chain systems and software (e.g. SAP or Oracle) and demand planning principles as well as Microsoft Excel, PowerPoint, and Word - Strong Analytical & Problem Solving Skills: ability to analyze complex data, identify trends, and make data-driven decisions to optimize supply chain processes. - Flexibility & Adaptability: Demonstrates ability to thrive in a fast-paced and dynamic environment, with the capability to adapt quickly to changing business needs and priorities. - Detail Oriented & Organized: strong attention to detail in managing complex supply chain activities; ability to multitask, prioritize tasks, and meet tight deadlines. - Continuous Improvement Mindset: Proactive approach to identify process inefficiencies, develop solutions, and drive continuous improvement initiatives within the clinical supply planning function. - Proficiency in using supply chain management systems and software, including experience with ERP systems (e.g., SAP), demand planning tools, and inventory management systems. - Proven record in project / portfolio management. - Knowledge of Good Manufacturing Practices (GMP) and Good Clinical Practices (GCP) is highly desirable. Preferred Experience and Skills: - Results-orientation with the proven ability to execute on collaborative projects and develop subject matter expertise - Knowledge of order management, supply chain operations and document control. #MSJR #eligibleforERP GCScareer25 GCScareer #PSCS Required Skills: Adaptability, Adaptability, Change Management, Clinical Development, Clinical Supplies Management, Clinical Supply Chain Management, Clinical Trial Management, Clinical Trials, Cross-Functional Team Leadership, Data Analysis, Demand Planning, Detail-Oriented, GMP Compliance, Good Manufacturing Practices (GMP), Interpersonal Relationships, Inventory Control System, Key Performance Indicators (KPI), Logistics, Materials Requirements Planning (MRP), Microsoft Power Apps, Portfolio Management, Procurement, Project Management, Risk Management, SAP Enterprise Resource Planning (ERP) {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $114,700.00 - $180,500.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 11/23/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R370505

Sr. Specialist, Project Management - Clinical Supply Project Manager - Inventory Manager (Hybrid)

Job Description Our Animal Health team offers veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services . The Millsboro, DE Animal Health facility is located in Sussex County, DE, within the Salisbury, MD-DE Metropolitan Area . Millsboro is situated at the first point on the Indian River and is conveniently located 20 minutes from the beautiful Delaware beaches and 40 minutes from Ocean City, MD. Millsboro is rich in culture and is home to the Nanticoke Indian Tribe. Free concerts in the park, the outdoor farmer's markets, dining at the many restaurants, antique and vintage shopping and boating are just some of the many ways people enjoy life in this quaint river town. We are looking for talented individuals to join our Production teams using key technologies for cell culture, filling and packaging. Join us and experience our culture first-hand - one of strong ethics and integrity, diversified experiences, and a passion for improving animal health. Our company, consistently cited as a great place to work, discovers, develops, manufactures, and markets a wide range of vaccines and medicines to address unmet medical needs. What you can expect: Starting on day one, we will provide you the necessary training the Technician will need to follow Good Manufacturing Practices and Standard Operating Procedures and adhere to all safety and company policies while performing advanced laboratory services in various manufacturing areas. Throughout your career, we will offer you continued development through training classes, workshops, meetings, etc., to improve job skills and product-related procedures. Some duties may include but are not limited to the following: &bull; Work with a variety of manufacturing equipment while completing processes throughout the manufacturing cycle &bull; Assist with equipment setup and operation. &bull; Performs manual and/or automated operations, general maintenance and support functions &bull; Housekeeping in all work areas | Executes facility decontamination according to approved procedures &bull; Assist with performing aseptic procedures including media preparation, antigen inoculation, antigen harvest, and filling antigen, etc. &bull; Assist with performing non-aseptic procedures including handling of media vessels and support material &bull; Concurrent record keeping including charts, logbooks, and all pertinent documentation. &bull; Identifies and addresses compliance, environmental, safety, and process deviations as appropriate while notifying appropriate personnel &bull; May be accountable for accumulation, labeling and management of hazardous wastes, as appropriate to their area, providing you are properly trained prior to assignment. &bull; Demonstrates, at all times, safe work habits and maintains a safe work environment. Comprehends and complies with all safety and company policies and procedures. &bull; Assist in weekly reports as assigned. &bull; Attend training classes, workshops, meetings, etc., as required to improve job skills and product-related procedures. Required Education: &bull; High School diploma/GED Required Experience: &bull; Ability to operate manufacturing equipment with training &bull; Strong attention to detail and documentation skills are required &bull; General knowledge of reading, mathematics and computer skills are required. &bull; Ability to communicate and work in cooperation with other employees in a manufacturing environment. &bull; Successful completion of a Physical Abilities Test. &bull; Receive Rabies vaccine and maintain titer throughout employment. Working conditions: &bull; This position may have varied hours based on the needs of the business. &bull; Flexibility working overtime is a requirement in manufacturing &bull; Travel is not a part of this position #MSJR Required Skills: Accountability, Accountability, Analytical Problem Solving, Business Decisions, Cell Cultures, Computer Literacy, Data Entry, Equipment Maintenance, GMP Documentation, Good Manufacturing Practices (GMP), Hazardous Materials Management, Hazardous Waste Management, Hazardous Wastes, Housekeeping, Laboratory Maintenance, Mammalian Cell Culture, Manufacturing Documentation, Manufacturing Operations, Manufacturing Quality Control, Media Preparation, Operations Management, Primary Cell Culture, Process Improvements, Regulatory Compliance, Safety Practices {+ 3 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 11/26/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R372015

Operations Technician

Job Description Our Global Operations Sourcing team partner with the business to ensure efficient acquisition of goods and services that enables the commercialization of our medicines, vaccines and Animal Health products. We collaborate internationally and are grouped into center-led categories and regional operating teams. The Associate Director of Global Operations Sourcing has direct responsibility for a portfolio of categories (Active Pharmaceutical Ingredients and Custom Intermediates, or Non-Sterile External Manufacturing, or Sterile External Manufacturing) and supplier relationships that are Global or International in nature. Indirectly responsible for Local and Regional categories. In collaboration with stakeholders and regional procurement professionals, creates and implements 1/3/5 years strategic sourcing strategies. Actively being engaged in the development and implementation of procurement strategy, Global Category Management, contract management, risk management, stakeholder management, and supplier value management. They will develop and maintain strong relationships with key leaders and stakeholders, namely External Manufacturing, Quality/Regulatory, Finance, Legal, and Shared Business Services, and other corporate functions. Primary activities include, but are not limited to: &bull; Global Category Management: Leads Global Category Management teams to develop and implement strategic source plans for one or more categories of spend. &bull; Sourcing Management: Uses the Sourcing Management Process to manage assurance of supply, quality, service, cost, innovation and regulatory compliance within Global or International category of spend, resulting in breakthrough strategies which optimize value and ensure appropriate risk management. Understands the Sourcing Management Process and how to apply required tools in the creation and implementation of source plans. &bull; Proactive Cost Management: Achieves cost control, cost reduction, and cost containment targets, and adds value to area of expenditure through a strong total cost orientation. &bull; Market Knowledge and Insight: Uses thorough market knowledge and data analysis to gain critical insights that drive the selection of Sourcing Strategies and continuous improvement activities. &bull; Technical Expertise: Working knowledge of chemical, pharmaceutical; biopharmaceutical processing techniques and capabilities. Working knowledge of quality, safety and compliance requirements associated with chemical, pharmaceutical, biopharmaceutical processing. Working knowledge of Lean/Six Sigma process aimed to improve productivity, yields, cycle times, quality and compliance. &bull; Expertise and practical experience in project management Supplier Management and Conditioning: Responsible for building relationships with Global, International and Enterprise suppliers and managing supplier performance against business requirements using proven processes; ensures adequate inclusion of diversity suppliers in Request for Procurement (RFPs) and contracts as applicable. Supports major regional supplier relationships. &bull; Stakeholder Management and Business Sponsorship: Ensures appropriate stakeholders are identified and managed through stakeholder matrix. Engages assigned stakeholders and partners with them to define and meet or exceed business requirements and identify and manage profit plan savings targets. Understands strategic business requirements at 1-3-5 years horizon. &bull; Contract Negotiation and Management: Once strategy is approved, personally leads the sourcing including Request for X (RFX), RFP, negotiations and contracting for Global and International categories to put in place the right suppliers. Negotiates at tactical and strategic levels to develop local, regional, global company contracts. &bull; People Management: May be responsible for selection, development, retention and performance management of one or more procurement analysts. Qualifications and Experience Education Minimum Requirement: &bull; Bachelor's Degree and advanced degree in an engineering, chemistry, biology, or business administration. Required Experience and Skills: &bull; Minimum five years of Procurement Experience or similar business experience within the pharmaceutical industry. &bull; Minimum five years of Good Manufacturing Practices (GMP) manufacturing support within the Pharmaceutical Industry. Preferred Experience and Skills: &bull; Preference in strong technical skills and understanding of GMP manufacturing environment, various technologies, costing, supply chain understanding and operational management. &bull; Negotiations, stakeholder management, financial acumen. &bull; Direct experience in a GMP manufacturing environment and deep understanding of technology complexity vs cost. Required Skills: Active Pharmaceutical Ingredients (API), Active Pharmaceutical Ingredients (API), Adaptability, Animal Vaccination, Biopharmaceutical Industry, Biopharmaceuticals, Contract Management, Cost Controls, Cost Management, Decision Making, Financial Acumen, GMP Compliance, Inventory Control Management, Logistics, Logistics Management, Management Process, Packaging Procurement, People Management, Procurement Management, Procurement Strategies, Production Planning, Project Procurement Management, Relationship Building, Risk Management, Sourcing and Procurement {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $126,500.00 - $199,100.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 11/28/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R371635

Assoc. Dir, Procurement

Job Description The HIV Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric business model. This position is responsible for working with the Customer Team to understand and identify customer needs, supporting pull-through activities relative to the customer strategy, keeping with our Company's values and standards as governed by our policies and ensuring that our Company is viewed as demonstrating better health outcomes to healthcare professionals and their patients. The HIV Customer Representative demonstrates professionalism and leadership by modeling the required knowledge for successful execution of all Field Sales competencies. Territory Information: <ul><li>This is a field-based sales position that is responsible for covering the San Jose, California territory.</li><li>This role also includes and is not limited to Fresno, California.</li><li>The ideal location to reside is within this territory or within a reasonable commuting distance to those workload centers.</li><li>Travel (%) varies based on candidate's location within the geography.</li></ul>Primary Responsibilities:<ul><li>Communicates product information in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs.</li><li>Engages in informed discussions about products with HCP customers - knowing when/how to seek and provide additional information.</li><li>Within select customer accounts, acts as primary point of contact for customer, meets with key customers/personnel to understand practice structure, business model, key influencers (IDS, ADAP, DOC, VAs, DOH)/network structure, customer needs and identifies business opportunities.</li><li>For select customer accounts/HCPs, coordinates with customer team to develop customer strategy - outlining strategy for interactions/ relationship, solutions and potential offerings for customer.</li><li>Shares learnings and best practices from one customer to help other customers meet their needs.</li><li>Demonstrates a focus on better health outcomes (considers the HCP & patient experience).</li><li>Provides input into resource allocation decisions across customers.</li><li>Identifies and selects programs/services available in the library of our "resources" to address customer needs.</li><li>Maintains current understanding of practice structure, business model, key influencers/ network structure and makes information available to relevant stakeholders.</li><li>Influences beyond their specific geography or product area.</li><li>Embraces and maximizes new technological capabilities and channels to engage customers.</li><li>Engages in all job responsibilities and activities with the highest standards of ethics and integrity, with particular emphasis on compliance with all relevant laws, policies and regulation.</li></ul>HIV Specific: The HIV Customer Representative demonstrates the ability to execute at each stage of the sales process. This role creates a compelling and logical rationale in positioning our Company's HIV products versus the competition by focusing on appropriate patient types and use of supportive approved resources.<ul><li>Demonstrates the ability to stay ahead of market trends, assesses impact of dynamics on current business state and makes proactive recommendations to meet the future needs of the business. Demonstrates innovation, resilience and is able to adapt to ambiguous/evolving business environments.</li><li>Demonstrates advanced ability to ask strategic, insightful questions to obtain information on customer healthcare needs. Uses the insights to position HIV products and collaborates with customers on focused and customized business strategy.</li><li>Demonstrates the ability to identify customer/market segments and industry conditions in local market. Special emphasis on Specialty Pharmacy to leverage business opportunities and understanding of HIV products distribution channels/challenges.</li><li>Demonstrates the ability to drive results by appropriately managing the total Virology product portfolio by prioritizing individual opportunities and plan execution through customer segmentation, targeting and business analysis.</li><li>Articulates the complexities of the HIV payer environment, recognizing the role each stakeholder plays in the ability to access our company's Virology product portfolio.</li><li>Demonstrates the ability to apply understanding of account needs and inter-dependencies in order to develop and execute account plans. Collaborates and models teamwork with extended members of the Virology Account Team (CLs, CTLs, Managed Care, Marketing) in the development of long-term account plans and customer centric solutions to improve value for both customers and patients.</li><li>Demonstrates the ability to embrace and maximize current and future technological capabilities and multi-channel opportunities to engage customers.</li><li>Demonstrates high-level collaboration skills to optimally maximize customer interactions and territory management with cross-functional Virology and non-Virology stakeholders such as Community Liaisons, IDS executives, fellow District members etc.</li><li>Demonstrates the ability to forge and manage business relationships with difficult to access customers in a no sample" environment.</li><li>Demonstrates ability to function effectively and employ a business owner mindset" during business cycles undergoing a high degree of change, including flexing across customer segments, product portfolios, and working in flexible matrix configurations.</li><li>Demonstrates high-level compliance with all Company policies and procedures.</li></ul> Position Qualifications: Minimum Requirements:<ul><li>Bachelor's Degree with at least 2 years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience which could include professional sales, experience in marketing, military or healthcare/scientific field that is not sales related (pharmaceutical, biotech, or medical devices). </li><li>Valid Driver's license. </li><li>Willing to travel within the assigned territory to visit customers in-person and for national sales meetings/conferences.</li></ul>Preferred Experience and Skills:<ul><li>Minimum of two (2) years working in one or more of the following areas: account management or sales experience working with Infectious Disease customers, with a preference for HIV product experience and/or launch experience.</li><li>Preference for specialty sales experience across multiple specialty markets with a preference for launch experience.</li><li>Experience in pharma, biotech or medical device sales.</li><li>Demonstrated experience developing and executing plans for engaging customers and meeting customer needs.</li><li>Demonstrated success in establishing, developing and maintaining relationships.</li><li>Prior experience working in a highly regulated industry or environment where compliance to laws and policies is critical.</li><li>Account experience working in complex hospital systems, teaching Institutions and community hospitals.</li><li>Demonstrated skill set to identify account inter-dependencies and build partnerships with key stakeholders/departments.</li><li>Experience with complex payer environments, recognizing the role each stakeholder plays in the ability to access the product portfolio, especially pharmacy stakeholders.</li><li>Current disease state customers acknowledge individual as a trusted and reliable representative.</li><li>Experience interacting with scientific thought leaders and developing advocates across an adoption continuum.</li><li>Demonstrated ability to develop customer relationships in a challenging-to-access or no sampling" environment.</li><li>High level of business acumen and account management skills.</li><li>Current relationships with key opinion leaders within designated account preferred.</li><li>Leadership, planning and organization, self-motivation and initiative, ability to learn, understand and convey complex information.</li><li>Understanding of the value and importance of approaching job responsibilities with ethics and integrity and working in a highly compliant environment.</li></ul>#MSJR Required Skills: Account Management, Account Management, Account Planning, Adaptability, Business Administration, Business Analysis, Business Strategies, Client Communication, Customer Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service, Customer Strategy, Hospital Sales, Infectious Disease, Interpersonal Relationships, Lead Generation, Market Analysis, Medical Virology, Pharmaceutical Sales Training, Product Data Management Systems, Sales Calls, Sales Metrics, Sales Pipeline Management {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $104,200.00 - $163,900.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 11/26/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R366999

HIV Customer Representative - San Jose, CA

Job Description POSITION SUMMARY and SCOPE This position is primarily responsible for running a laser/ink jet machine, labeling and packaging products while maintaining quality and safety standards SPECIFIC RESPONSIBILITIES <ul><li>Responsible for running a laser, laser/ink jet or E.I.D. marking station to mark Livestock Identification tags as per SOP, labeling and packaging product.</li><li>Able to understand and comply with Company's procedures with regards to Health, Safety and Environment.</li><li>Ensures that all production line workstations tasks are being performed in an efficient manner on a timely basis with the desired quality.</li><li>Responsible for ensuring that all packaging is available and correct.</li><li>Train new employees in a buddy system training operation to perform tasks at all levels below the level for which the laser operator has been qualified.</li><li>Responsible for recording downtime accurately.</li><li>Accomplish the marking of Livestock Identifications tags which meet engineering and customer requirements.</li><li>Follows established conduct, procedures, and safety rules for the area.</li><li>Watch for and take prompt action, including shutting down the workstation temporarily, when operational malfunctions are seen which could jeopardize the quality of the tags being produced.</li><li>When the workstation is shut down, prompt action will be taken to secure help in correcting the malfunction and getting the workstation back up and running in the shortest time possible.</li><li>Uses equipment in the area properly, reports any malfunctions to the Maintenance Supervisor.</li><li>Maintains housekeeping area assigned.</li><li>Performs other duties as assigned.</li><li>Be able to maintain a required and acceptable daily output as determined by the job and machine worked on.</li></ul>EDUCATIONAL REQUIREMENTS This position requires a high school diploma or equivalent. REQUIRED EXPERIENCE AND SKILLS <ul><li>Experience in operating a computer, including the ability to operate a mouse, pull a file and demonstrate ability to learn new basic computer skills.</li><li>Proficiency in basis math skills such as able to count, handle numbers, add and subtract.</li><li>Must have good manual dexterity.</li><li>Ability to read, comprehend and understand SOPs and follow instructions.</li></ul>#MSJR Required Skills: Accountability, Assembly Line, Basic Math, Computer Literacy, Data Entry, Forklift Operations, Inventory Management, Machinery Operation, Maintenance Processes, Manual Dexterity, Manufacturing Quality Control, Manufacturing Techniques, Packaging Operations, Production Efficiencies, Production Scheduling, Safety Protocols, SOP Compliance, Troubleshooting Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Not Applicable Shift: 1st - Day, 2nd - Evening, 3rd - Night Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 12/3/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R364362

Associate Technician, Operations

Job Description The Global Clinical Supply (GCS) organization is accountable for managing the 'end-to-end' integrated clinical supply chain across the full Company's Research and Development Division portfolio of clinical trials. GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites globally. The GCS Planning (Planning) organization is the key interface between clinical development teams and the operational/executional arms within the business. Working independently, the Protocol Clinical Supplies Project Manager (Protocol CSPM) designs strategic and operational plans for all activities associated with clinical supplies for their assigned studies, which could vary in complexity. This individual serves as the primary GCS point of contact to stakeholders both internal and external to GCS and serves as the GCS spokesperson at clinical development related meetings (i.e., Clinical Trial Teams) and product development related meetings. The incumbent must have demonstrated understanding of E2E product development process & connectivity between functions supporting pipeline (i.e. clinical development, CMC, supply chain, & human health), and balancing needs of patients & ensuring stable supply of product. Primary activities include, but are not limited to: <ul><li> Participates as a key stakeholder on the Clinical Trial Teams (CTT) and collaborates closely with other functional area representatives to negotiate timelines and strategy for clinical supplies. </li><li> Interacts with key partner organizations such as clinical development, regulatory, quality and other supply chain areas to address clinical supply and/or change management related topics. </li><li> Responsible and accountable for establishing the timelines for clinical supply needs per study and providing the signal for sourcing, manufacturing, packaging, and distribution for the Company development products and non-Company marketed products. </li><li> Analyzes and anticipates project risks as they relate to clinical supply chain deliverables and prepares, analyses, and/or develops mitigation strategies for review with clinical partners and senior leaders. </li><li> Works directly in the SAP system to establish a consolidated, visible forecast for all study product needs (Bulk Drug Product and Clinical Finished Goods). </li><li> Responsible for authoring clinical supply documentation in support of labeling and packaging activities as well as supply chain documentation to support critical CMC activities. </li><li> Responsible for authoring the Clinical Supplies section of the study protocol as well as preparation and presentation of the clinical supplies information at Investigator Meetings for assigned protocols. </li><li> Support the collection of clinical supply chain metrics and/or participate in critical non-pipeline activities. </li><li> Participate in Interactive Voice Response (IVR) System development and User Acceptance Testing (UAT) for assigned studies. </li><li> Utilization of key technological tools and systems for GCS planning such as SWMS, Veeva, MEDS, MyLearning, SAP and Microsoft Applications and PowerApps. </li><li> Change Control Processing. Effective collaboration within GCS Planning and the Comparator Planning team to ensure that Change Requests are created and moved through the process steps in an efficient way, in accordance with established GCS planning SOPs/BPs and QMS Topic 3.4 Change Control Procedures and Work Instructions. </li><li> Mentors new team members and supports staff development, as needed </li><li> Demonstrates high capability to solve unstructured problems, make informed risk decisions considering both technical & business risks, & influence portfolio decisions with facts and data </li><li> Demonstrates ability to balance strategy with ability for tactical execution and has strong ownership & accountability of assigned work </li><li> Focus on Customers & Patients. </li><li> Make rapid, disciplined decisions. </li><li> Demonstrates Ethics & Integrity. </li></ul> Required Experience and Skills: <ul><li> Bachelor's Degree in scientific, business, or related discipline required. </li><li> At least 5 years of experience in project management </li><li> At least 5 years of experience in planning, scheduling, coordination and processing of supply chain activities, or the equivalent </li><li> Excellent Communication & Interpersonal Skills: ability to effectively communicate with stakeholders at various levels, including cross-functional teams, senior management, external vendors, and clinical sites. Strong negotiation, influencing, and relationship-building skills to ensure alignment and collaboration in the supply planning process. </li><li> Project Management Skills: strong knowledge of the principles of project management and clinical customer relationship management. </li><li> Technical Proficiency: familiarity with supply chain systems and software (e.g. SAP or Oracle) and demand planning principles as well as Microsoft Excel, PowerPoint, and Word </li><li> Strong Analytical & Problem Solving Skills: ability to analyze complex data, identify trends, and make data-driven decisions to optimize supply chain processes. </li><li> Flexibility & Adaptability: Demonstrates ability to thrive in a fast-paced and dynamic environment, with the capability to adapt quickly to changing business needs and priorities. </li><li> Detail Oriented & Organized: strong attention to detail in managing complex supply chain activities; ability to multitask, prioritize tasks, and meet tight deadlines. </li><li> Continuous Improvement Mindset: Proactive approach to identify process inefficiencies, develop solutions, and drive continuous improvement initiatives within the clinical supply planning function. </li><li> Proficiency in using supply chain management systems and software, including experience with ERP systems (e.g., SAP), demand planning tools, and inventory management systems. </li><li> Proven record in project / portfolio management. </li><li> Knowledge of Good Manufacturing Practices (GMP) and Good Clinical Practices (GCP) is highly desirable. </li></ul> Preferred Experience and Skills: <ul><li> Results-orientation with the proven ability to execute on collaborative projects and develop subject matter expertise </li><li> Knowledge of order management, supply chain operations and document control </li></ul> #eligibleforERP GCScareers GCScareer25 #PSCS #VETJOBS Required Skills: Adaptability, Adaptability, Change Control Processes, Change Management, Clinical Development, Clinical Documentation, Clinical Supplies Management, Clinical Supply Chain Management, Clinical Trial Management, Clinical Trials, Cross-Functional Team Leadership, Data Analysis, Demand Planning, Detail-Oriented, Good Manufacturing Practices (GMP), Interactive Voice Response (IVR), Interpersonal Relationships, Inventory Control System, Key Performance Indicators (KPI), Logistics, Materials Requirements Planning (MRP), Portfolio Management, Procurement, Project Management, Project Portfolio Management (PPM) {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $114,700.00 - $180,500.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 11/23/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R370871

Sr. Specialist, Clinical Supplies Project Manager - Protocol (Hybrid)

Job Description The HIV Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric business model. This position is responsible for working with the Customer Team to understand and identify customer needs, supporting pull-through activities relative to the customer strategy, keeping with our Company's values and standards as governed by our policies and ensuring that our Company is viewed as demonstrating better health outcomes to healthcare professionals and their patients. The HIV Customer Representative demonstrates professionalism and leadership by modeling the required knowledge for successful execution of all Field Sales competencies. Territory Information: <ul><li>This is a field-based sales position that is responsible for covering the San Francisco, California territory.</li><li>This territory may include surrounding towns, cities, and communities.</li><li>The ideal location to reside is within this territory or within a reasonable commuting distance to those workload centers.</li><li>Travel (%) varies based on candidate's location within the geography.</li></ul>Primary Responsibilities:<ul><li>Communicates product information in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs.</li><li>Engages in informed discussions about products with HCP customers - knowing when/how to seek and provide additional information.</li><li>Within select customer accounts, acts as primary point of contact for customer, meets with key customers/personnel to understand practice structure, business model, key influencers (IDS, ADAP, DOC, VAs, DOH)/network structure, customer needs and identifies business opportunities.</li><li>For select customer accounts/HCPs, coordinates with customer team to develop customer strategy - outlining strategy for interactions/ relationship, solutions and potential offerings for customer.</li><li>Shares learnings and best practices from one customer to help other customers meet their needs.</li><li>Demonstrates a focus on better health outcomes (considers the HCP & patient experience).</li><li>Provides input into resource allocation decisions across customers.</li><li>Identifies and selects programs/services available in the library of our "resources" to address customer needs.</li><li>Maintains current understanding of practice structure, business model, key influencers/ network structure and makes information available to relevant stakeholders.</li><li>Influences beyond their specific geography or product area.</li><li>Embraces and maximizes new technological capabilities and channels to engage customers.</li><li>Engages in all job responsibilities and activities with the highest standards of ethics and integrity, with particular emphasis on compliance with all relevant laws, policies and regulation.</li></ul>HIV Specific: The HIV Customer Representative demonstrates the ability to execute at each stage of the sales process. This role creates a compelling and logical rationale in positioning our Company's HIV products versus the competition by focusing on appropriate patient types and use of supportive approved resources.<ul><li>Demonstrates the ability to stay ahead of market trends, assesses impact of dynamics on current business state and makes proactive recommendations to meet the future needs of the business. Demonstrates innovation, resilience and is able to adapt to ambiguous/evolving business environments.</li><li>Demonstrates advanced ability to ask strategic, insightful questions to obtain information on customer healthcare needs. Uses the insights to position HIV products and collaborates with customers on focused and customized business strategy.</li><li>Demonstrates the ability to identify customer/market segments and industry conditions in local market. Special emphasis on Specialty Pharmacy to leverage business opportunities and understanding of HIV products distribution channels/challenges.</li><li>Demonstrates the ability to drive results by appropriately managing the total Virology product portfolio by prioritizing individual opportunities and plan execution through customer segmentation, targeting and business analysis.</li><li>Articulates the complexities of the HIV payer environment, recognizing the role each stakeholder plays in the ability to access our company's Virology product portfolio.</li><li>Demonstrates the ability to apply understanding of account needs and inter-dependencies in order to develop and execute account plans. Collaborates and models teamwork with extended members of the Virology Account Team (CLs, CTLs, Managed Care, Marketing) in the development of long-term account plans and customer centric solutions to improve value for both customers and patients.</li><li>Demonstrates the ability to embrace and maximize current and future technological capabilities and multi-channel opportunities to engage customers.</li><li>Demonstrates high-level collaboration skills to optimally maximize customer interactions and territory management with cross-functional Virology and non-Virology stakeholders such as Community Liaisons, IDS executives, fellow District members etc.</li><li>Demonstrates the ability to forge and manage business relationships with difficult to access customers in a no sample" environment.</li><li>Demonstrates ability to function effectively and employ a business owner mindset" during business cycles undergoing a high degree of change, including flexing across customer segments, product portfolios, and working in flexible matrix configurations.</li><li>Demonstrates high-level compliance with all Company policies and procedures.</li></ul> Position Qualifications: Minimum Requirements:<ul><li>Bachelor's Degree with at least 2 years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience which could include professional sales, experience in marketing, military or healthcare/scientific field that is not sales related (pharmaceutical, biotech, or medical devices). </li><li>Valid Driver's license. </li><li>Willing to travel within the assigned territory to visit customers in-person and for national sales meetings/conferences.</li></ul>Preferred Experience and Skills:<ul><li>Minimum of two (2) years working in one or more of the following areas: account management or sales experience working with Infectious Disease customers, with a preference for HIV product experience and/or launch experience.</li><li>Preference for specialty sales experience across multiple specialty markets with a preference for launch experience.</li><li>Experience in pharma, biotech or medical device sales.</li><li>Demonstrated experience developing and executing plans for engaging customers and meeting customer needs.</li><li>Demonstrated success in establishing, developing and maintaining relationships.</li><li>Prior experience working in a highly regulated industry or environment where compliance to laws and policies is critical.</li><li>Account experience working in complex hospital systems, teaching Institutions and community hospitals.</li><li>Demonstrated skill set to identify account inter-dependencies and build partnerships with key stakeholders/departments.</li><li>Experience with complex payer environments, recognizing the role each stakeholder plays in the ability to access the product portfolio, especially pharmacy stakeholders.</li><li>Current disease state customers acknowledge individual as a trusted and reliable representative.</li><li>Experience interacting with scientific thought leaders and developing advocates across an adoption continuum.</li><li>Demonstrated ability to develop customer relationships in a challenging-to-access or no sampling" environment.</li><li>High level of business acumen and account management skills.</li><li>Current relationships with key opinion leaders within designated account preferred.</li><li>Leadership, planning and organization, self-motivation and initiative, ability to learn, understand and convey complex information.</li><li>Understanding of the value and importance of approaching job responsibilities with ethics and integrity and working in a highly compliant environment.</li></ul>#MSJR Required Skills: Accountability, Accountability, Account Management, Account Planning, Adaptability, Business Analysis, Client Communication, Customer Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Strategy, Hospital Sales, Infectious Disease, Interpersonal Relationships, Lead Generation, Market Analysis, Medical Devices, Medical Virology, Pharmaceutical Sales Training, Product Information, Resource Allocation, Sales Calls, Sales Metrics, Sales Pipeline Management {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as remote". The salary range for this role is $104,200.00 - $163,900.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits . You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 11/26/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R371609

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