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Role Description: Provides support to end users on a variety of issues. Identifies researches and resolves technical problems. Responds to telephone calls email and personnel requests for technical support. Documents tracks and monitors the problem to ensure a timely resolution. Requirements: Minimum requirement would be HS Diploma. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Can train anyone- if someone is looking for a career change or wants to start a career in IT. Has knowledge of commonly used concepts practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Job titles to keep an eye out for on resumes/ similar experience: cable technician wiring All physical requirements are expected with reasonable accommodations: - Regularly lift and/or move up to 40 pounds and participate in group lifts for 41 pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending lifting stretching reaching standing and walking for up to 8 hours a day - Ascending and descending ladders stairs and gangways safely and without limitation Key job responsibilities - Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment

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Technical Support Technician

We are looking for a Level 2 Technician to support device imaging, configuration, and deployment services. This role will assist in preparing and maintaining desktops, laptops, and mobile devices with standard operating environments, applications, and security settings. Depending on experience, the technician will handle day-to-day imaging tasks, assist end users during deployments, and support escalated issues related to configuration and setup.

PC Deployment Technician

Job DescriptionFor this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision. This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives. Some work will be performed in an AWS GovCloud region. Aaccess to the AWS GovCloud region will be restricted to individuals who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Additional Skills: 1+ year of Computer Hardware experience. 1+ years of Computer Networking experience. 1+ years of Linux Operating Systems experience. All physical requirements are expected with reasonable accommodations. Candidates should be able to lift up to 50lbs and or work in elevated locations

Data Center Technician

Agents will support high inbound calls; previous inbound experience is required with familiarity with medical terminology a plus. Agents will be handling 60-100 inbound calls per day. High volume call experience is required. Average handle time per call is 6 minutes. Calls will include enrollment status, medication shipment status, general patient inquiries, outreach for missing information. Safety/adverse event experience is preferred. Customer service and empathy skills are a must. Agents could be handling a high volume of complaints initially. Agents will be be expected to have 100% call quality. Heavy call volume expected from February to March. The Program Specialist is responsible for serving as the customer’s primary point of contact providing operational and reimbursement support to complex programs within Neovance. The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or providers from accessing the therapies requested. The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers, and working with the appropriate parties to eliminate these obstructions for the customer. If you are selected for a Program Specialist will have the opportunity to work in an energetic, fast paced environment. Will be required to manage a high-volume of customer facing tasks daily or be responsible for quickly and accurately performing data entry in the program's tracking system. The Program Specialist must be disciplined with the ability to speak with customers, sit and talk for long stretches.Additional Skills &amp; QualificationsRequired experience: • Call Center Experience: (High Volume) At least 2 year of previous experience. • Customer Service: Minimum 2 years of experience in healthcare required. • Remote Work Experience: Proven ability to work effectively in a remote setting. • Computer/Technology Proficiency: Comfortable with using various software and technology tools. • Strong Communication Skills: Excellent verbal and written communication abilities. • Empathy and Patience: Ability to understand and address customer needs with compassion. • Attention to Detail: Strong focus on accuracy and thoroughness. • Independent Work: Capable of working independently with minimal supervision. Preferred experience in any of these areas: • Major medical experience • Buy and bill experience • Acquisition channel experience • Insurance benefits verification support

Program Specialist

Executive Coordinator Office of the Chief Academic Officer Exempt Regular Location: Adelphi, MD (Hybrid) University of Maryland Global Campus (UMGC) seeks an Executive Coordinator. The ideal candidate will execute a wide range of administrative and executive support functions. Candidates must always maintain the highest level of confidentiality and possess the ability to properly handle sensitive materials concerning the organization. Expert-level written and verbal communication skills, strong decision-making ability, and attention to detail are equally important. Occasional travel between local UMGC locations may be required. SPECIFIC RESPONSIBILITIES INCLUDE: <ul><li> Read and analyze incoming correspondence, submissions, and reports to determine their significance and plan their distribution. </li><li> Attend communications team meetings to track and prioritize issues. Monitor weekly communication deliverables and work with appropriate team members to report on progress. </li><li> Draft reports, memos, letters, presentations, and other documents, using word processing, spreadsheet, database, and/or presentation software. </li><li> Oversee departmental travel requests, reimbursements, purchase orders and operational expenses to ensure standardization and adherence. </li><li> Manage multiple calendars requiring interaction with both internal and external executives and assistants to coordinate a variety of complex executive meetings. </li><li> Coordinate and arrange meetings, including organizing and disseminating the agenda, preparing meeting materials, and developing presentations. </li><li> Identify and collaborate with appropriate staff and departments in preparing special projects. Organize and follow through on work projects and deadlines. </li><li> Anticipate SVP's course of action when unavailable and facilitate problem resolution. </li><li> Provide information to the team on institutional policies, procedures, special issues and the like. </li><li> Perform daily general office functions such as answering phones, taking messages, responding to emails, writing letters, attending meetings, taking notes, and sending out assigned tasks to appropriate staff. </li><li> Perform other job-related duties as assigned. </li></ul> REQUIRED EDUCATION AND EXPERIENCE: <ul><li> Bachelor's Degree from an accredited institution of higher learning is also required. </li><li> Five (5) plus years' experience supporting professionals at the executive level. </li></ul> KNOWLEDGE, SKILLS AND ABILITIES: <ul><li> Exemplary written and oral communication skills; ability to effectively communicate with leadership and their staff; highly skilled in the use of MS Office application software including word processing, spreadsheet, presentation, and other applications as needed; able to exercise sound judgment and possess ability to make independent decisions following general instructions; able to work in a fast-paced environment with changing and competing priorities; excellent people skills and the ability to handle situations with tact, discretion, courtesy, and respect for the individual; must be well organized and efficient in the performance of duties and able to meet deadlines; able to maintain confidentiality of sensitive information and documents. </li></ul> All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Flexible Spending Accounts: Available for medical and dependent care expenses.</li><li>Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li><li>Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul>Hiring Range: $80,000.00 - $88,000.00

Executive Coordinator

The Warehouse Associate is responsible for off-loading, putting-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers . The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meeting all safety protocols. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include; Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks Ensure all items are received per procedure and stocked in assigned locations Maintain Inventory and Prepare Cycle Counts Complete Will Calls Responsible for timely and accurate completion of paperwork and transaction entries Proper PPE and uniform must be always worn during each shift Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately. Assist Customers and CSRs as needed Follow standard operating procedures, established work processes and Company policies Perform additional tasks as required Nature & Scope: Possesses a broad theoretical job knowledge Has no discretion to deviate from established procedures by performing structured work assignments Work is closely supervised Problems faced are not typically difficult nor complex Explains facts, policies and practices related to job area Knowledge & Skills: Effective verbal and written communication skills High level of attention to detail and surroundings Basic Computer skills including data entry to process transactions and generate reports and orders Ability to successfully process (ex. Loading and Unloading) products Ability to operate a forklift safely and work in a fast-paced warehouse Ability to pass Prove It and driving test Must be eligible to be forklift certified in house within 30 days Effective verbal and written communication skills High level of attention to detail and surroundings Ability to understand and follow work instructions, policies, and procedures Be dependable, work well in a team environment, and establish positive working relationships with employees and customers Ability to work in warehouse that is not climate controlled 1 plus years industrial forklift experience strongly preferred. Experience: 1 plus years of warehouse experience Education/Certification High School diploma or GED Must have Valid driver's license People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Warehouse Manager Pay Range: $21.00 - 21.85 The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Warehouse Associate / Delivery Driver

The Branch Manager oversees the branch's operations and staff with accountability for sales, customer service, profitability, productivity and loss prevention. Leads branch operations team to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, and safety and recordkeeping practices. Maintains accurate records of purchases, sales, and requisitions and reviews store reports to identify areas of waste. Position Responsibilities may include: &bull; Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos. &bull; Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations. &bull; Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM. &bull; Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner. &bull; Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. &bull; Develop plans for increased branch profitability/productivity and drive continuous improvement processes. &bull; Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections. &bull; Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues. &bull; Stay current with cycle counts and keep dead stock at a minimum. &bull; Maintain ample levels of inventory to meet delivery and service expectations of all branch customers. &bull; Review P&L; hold safety meetings, security reports and maintain facility. &bull; Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately. &bull; Oversee branch and warehouse appearance, housekeeping, maintenance, and repair. &bull; Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner. &bull; Maintain a 93%, or higher, audit score &bull; Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment, &bull; Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform. &bull; May work outside regular working hours in case of emergencies within the branch as required. &bull; Participate in additional activities as requested. Nature & Scope: &bull; Ensures work is aligned with the ROM's expectations, goals, and vision &bull; Accountable for implementation of policies, processes, and procedures for short-term results &bull; Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director &bull; Works on difficult to moderately complex issues and projects &bull; Provides guidance and training to subordinates &bull; Has authority to hire, recommend pay, establish performance and recommend for termination &bull; Level of signing authority established by company policy/guidelines Knowledge & Skills: &bull; Knowledge of warehouse/inventory management and material handling equipment such as forklifts &bull; P&L understanding &bull; HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts &bull; Proven customer service experience with high level of customer satisfaction &bull; Proven leadership, coaching / mentoring and team-oriented mindset along with effective delegation of duties. &bull; Effective verbal and written communication skills and interpersonal skills &bull; Strong organizational and time management skills &bull; High level of attention to detail and compliance and results driven. &bull; Excellent problem-solving skills, with ability to apply sound judgment &bull; Ability to build and maintain positive relationships with customers, vendors, and employees &bull; Experience leading a team of employees towards a common goal &bull; Ability to apply good judgement and decision making skills including strong work ethics and integrity. &bull; Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint) &bull; Working knowledge of CRM & Mincron or similar applications is preferred. Experience: &bull; 1 year in a leadership/supervisory role &bull; Experience in HVAC wholesale industry strongly preferred Education/Certification: &bull; High School diploma or GED equivalent. &bull; College degree strongly preferred. People Management: Yes Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Compensation - $59,770.00 to $85,835.00 USD Reports To: Regional Operations Manager The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Branch Manager - Thermal Supply

Our Company Air Reps offers distinct advantages in solving challenging problems that often arise in HVAC design and installation projects. We don't believe in a one-size-fits-all approach to any HVAC challenge. Instead, Air Reps employs some of the most creative minds in the business who can provide innovative answers that stand the test of time. We are currently hiring for a Service Coordinator! Why work with us? > Benefits are effective on day one for all full-time direct hires > Training programs are available to help guide team members and develop new skills > Growth Opportunities - there are immense opportunities to grow your career > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Primary responsibilities include but are not limited to: &bull; Dispatching a team of Field Service Technicians &bull; Maintaining consistent communication on current status with the Field Service Technicians, Customers, Vendors, and other office staff &bull; Prioritizing service calls according to urgency and importance &bull; Proactively identifying opportunities to improve the flow of product and labor &bull; Coordinating schedules with other Coordinators and Customers, including emergency service requests &bull; Managing the shared dispatch email inbox &bull; Answering, responding to, and directing phone calls &bull; Distributing necessary collected information and documents to Field Service Technicians and storing internal collected information for reference, as needed &bull; Ensuring accurate documentation and tracking of schedules are maintained in dispatch system and internal cloud storage &bull; Assisting with generating scopes of work &bull; Maintaining expenses within approved budgetary constraints by utilizing our internal purchase order system and watching costs in the job &bull; Performing general office work Qualifications: &bull; Previous Dispatching experience preferred &bull; Construction industry experience preferred &bull; HVAC knowledge preferred, but not required &bull; Microsoft Office experience, including Microsoft Outlook, Excel, Word, and Teams &bull; Demonstrated proficiency in multi-tasking and problem solving &bull; Ability to prioritize tasks in order of urgency &bull; Detail-Oriented &bull; Excellent communication and interpersonal skills &bull; Self-starter and time management skills &bull; Professionalism &bull; Ability to drive tasks to a conclusion &bull; Willingness to learn and ask questions &bull; Minimum high school diploma or equivalent &bull; Flexible schedule required Wage: $22.38-$27.97 The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Service Coordinator - Level 2

The Global Trade Import Specialist is the company's subject matter expert as it relates to Imported goods, tracking and tracing, and Import compliance procedures. Responsibilities include maintaining visibility to Daikin's imported products and maintaining a high level of compliance with all US Customs regulations and requirements. Ensures work aligns with the Company's objectives and strategies. Position Responsibilities may include: <ul> <li>Maintain up to date and current Import compliance procedures and ensure that all employees involved in the import of materials, parts and products are following all US Customs guidelines. </li> <li>Assist the Global Trade Compliance Manager with development of processes and procedures and filling in to help with compliance issues in the absence of the Global Trade Compliance Manager. </li> <li>Train employees on proper procedures </li> <li>Audit of all Goodman entities involved with Import </li> <li>Update and maintain accurate records of all import transactions and related trade matters </li> <li>Notify Legal when inquiries from US Customs agencies are received that require a formal Goodman response. </li> <li>Classification of all SKUs and models with the correct Harmonized Tariff Schedule </li> <li>Ensure all SKUs and models have the correct Country of Origin identified </li> <li>Keep up with changes to US Customs regulations </li> <li>Ensure containers are returned to the port in a reasonable time frame to avoid per diem costs </li> <li>Notify Operations/Receiving of pending container deliveries so they are prepared to accept and receive the product. </li> <li>Track and verify USCBP duties and taxes payable - notifying Treasury of pending payments </li> <li>Publish daily yard reports of what is currently on the yard to be unloaded </li> <li>Invoice verification </li> <li>Audit of inventory to ensure country of origin markings and descriptions are correct </li> <li>Perform additional projects/duties to support ongoing business needs </li> </ul>Nature & Scope: <ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience </li> <li>Manages projects and processes while working independently and with limited supervision </li> <li>Coaches and reviews the work of lower-level professionals </li> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions </li> </ul>Knowledge & Skills: <ul> <li>Solid knowledge of the USCBP Harmonized Tariff System </li> <li>Knowledge of Denied Parties Lists </li> <li>Ability to interact with other departments and provide training on US Customs procedures </li> <li>Ability to stay abreast of regulatory changes - ongoing education </li> <li>May require expert level understanding of applicable government export regulations </li> <li>Strong working knowledge of MS Office -Outlook, Word, Excel and Tracking/Tracing Carrier Systems </li> <li>Excellent attention to detail, organizational & time management skills and resourcefulness </li> <li>Excellent record keeping, auditing and compliance practices </li> <li>Ability to perform analysis of highest complexity that requires the review of a variety of factors </li> <li>Effective problem-solving skills </li> <li>Excellent verbal and written communication skills and business acumen </li> <li>Ability to take direction, work independently, and contribute to team efforts </li> <li>Effective collaboration skills and ability to effectively work with internal and cross-functional teams </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job </li> </ul>Competency: Experience: <ul> <li>3+ years of experience in an import related environment </li> <li>3+ years of experience in tracking and tracing import shipments using carrier tracking systems </li> </ul>Education/Certification:<ul> <li>High school diploma or GED equivalent </li> </ul> <ul> <li>College degree preferred </li> </ul> <ul> <li>U.S. Customs Brokers License required </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Manager, Trade Compliance / Director, Logistics </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

GLOBAL TRADE IMPORT SPECIALIST

Job Summary Responsible for the implementation of healthcare strategies and driving patient health outcomes. Executes patient intervention pharmacy programs and ensures compliance of clinical pharmacy services. Responsible for executing against identified partner-established pharmacy programs. Drives Pharmacy financial performance by executing on pharmacy programs to maximize reimbursements while improving patient health outcomes. Responsible for prescription processing from a remote setting. Fosters strong relationships with medical communities in assigned area and acts as a representative and liaison of the company. Serves as a subject matter expert and resource to other pharmacists and field leaders. Maintains current knowledge of Pharmacy industry and maintains required licensure. Job Responsibilities:<ul><li>Implements direct patient care programs, including but not limited to Medication Therapy</li><li>Management programs, Immunization Services, and Payer and Pharma Adherence & Clinical Programs. Drives the execution of multiple business plans and projects to ensure business needs are being met.</li><li>Drives compliance and continuous quality improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Helps ensure area Pharmacies adhere to regulatory compliance, standard operating procedures and FDA regulations.</li><li>Drives regional pharmacy financial performance by aligning business strategies with company financial goals. Implements and executes patient intervention pharmacy programs to maximize financial performance.</li><li>Supports efforts on enhancing patient experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and retail, clinical, or wellness services such as immunizations, disease state management and Specialty programs).</li><li>Provides expertise, resources, education and support to pharmacists and field leadership.</li><li>Supports staff training experiences and development opportunities. Promotes teamwork and motivates Pharmacy staff by fostering a shared vision and supporting company policies, procedures, mission, values, and standards of ethics and integrity.</li><li>Conducts data and clinical reviews and taking necessary actions to ensure accuracy and</li><li>appropriateness of medications.</li><li>Reviews drug histories and patient profiles to ensure proper and safe drug therapy. Provides individualized patient/provider consultation.</li><li>Through use of superior communication skills, wins the trust of patients by listening to their issues and providing a sounding board for the pharmacy concerns.</li><li>Provides feedback as to the effectiveness of the Customer Retention Program including</li><li>comments from patients as the value of individual consultations.</li><li>Responsible for all questions, dialogues, and issues which relate directly to patient therapy.</li><li>Provides clinical consultation and knowledge to patients, doctors, and insurance plans as needed.</li><li>Performs other work consistent with the job responsibilities in this document as assigned by management.</li><li>Follows guidelines and procedures for all job responsibilities in order to meet goals. Adheres to company policies and procedures including all HIPAA guidelines/regulations.</li><li>Ensures compliance with federal, state, and local pharmacy laws.</li></ul>About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> BS in Pharmacy or PharmD and at least one (1) year of experience in a retail pharmacy environment. </li><li> Current Pharmacist license as granted by the appropriate state licensing authority. </li><li> Experience motivating team members to research and resolve issues. </li><li> Experience working with confidential information. </li><li> Willing to work non-standard hours, which may include evenings, holidays and/or weekends. </li><li> Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates. </li><li> Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary. </li><li> Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. </li><li> Willing to travel up to/at least 10% of the time for business purposes (within state and out of state). </li></ul>Preferred Qualifications<ul><li> Willingness to obtain other state pharmacy licenses if needed. </li><li> Knowledge of insurance plans. </li><li> Knowledge of computer operating systems including Intercom, Promise, and Plus. </li><li> Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets). </li><li> Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show). </li><li> Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions) </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An employee in this position can expect a salary rate between $85020 and $157200 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date . To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits. <ul></ul> Salary Range: $113360 - $131040 / Salaried

Staff Pharmacist 80 Hours

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. <ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.5 - $20 / Hourly

Pharmacy Technician / Pharm Tech Apprenticeship

Job Summary Serves as a leader and subject matter expert to understand and offer solutions in response to inquiries and to resolve all complaints and/or issues. Communicates with influence, ensuring that inquiries/complaints are handled to the satisfaction of the customer, patient, Leadership Team, or third party provider. Applies knowledge to guide others, makes decisions quickly and instills trust. The ability to troubleshoot, problem-solve and investigate to resolve customer complaints. Follows up to provide detailed information to our customers and/or Leadership Team members. Comfortable communicating with customers and all levels within the organization and externally. Ensures all matters are routed to the appropriate party once resolved and detailed appropriately in the CRM. Job Responsibilities<ul><li>Resolves/handles intermediate to complex inquiries/complaints/praises. Takes initiative to use creative, yet practical methods to solve problems and reach the right outcome for the customer. Provides accurate, valid and complete information by using the right methods/tools to solve problems.</li><li>Follows communication procedures, guidelines and policies. Keeps detailed records of customer interactions and follows the appropriate process to log case details in the CRM which includes details of the contact interactions, outside partnership records details, complaints, comments, and action(s) taken.</li><li>Serves as first escalation point for problem resolution. Anticipates the needs of the customer, takes ownership of the issue and proactively identifies solutions. Works to resolve the issue with First Contact Resoluton. Seeks guidance from supervisory or managerial staff only for the most complex and critical or escalated questions or problems. Including too, but not limited to issues involving legal/employee relations or other corporate teams, the issue may be handed off for resolution, but is tracked for completion.</li><li>Provides subject matter expertise on more complex issues. Plans, prioritizes, organizes and completes work to meet established objectives/SLAs/Timelines. Ability to multi-task, prioritize, and manage time effectively. </li><li>Understands the broader customer service landscape and monitors for company trends, notifiying Management of recurring issues or those that may escalate in high priority issues</li><li>Cultivates an innovation mindset, looks for ways to improve current processes with enhancements and ideas.</li><li>Contacts customers, physician offices, patients or third party vendors to respond to inquiries or to notify them of investigation results and planned adjustments.</li><li>Assumes mentorship role in training new Centralized Services Specialists.</li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>High School Diploma or GED.</li><li>Currently meeting or exceeding established quality and productivity standards, currently a Specialist II level and 1 year total experience as a Specialist (Specialist I and/or II) </li><li>Knowledge of principles and processes for providing Excellent customer service. Take ownership to learn and grow rapidly, from both success and failure. Bring enthusiasm, creativity and joy to our work everyday.</li><li>Experience in identifying operational issues and recommending and implementing strategies to resolve problems and improve how we serve our customers.</li><li>Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.</li><li>Experience building and maintaining positive relationships within a team. Knowledge of principles and processes for providing customer service. Embraces change with excitement and a plan of success and support of the change.</li><li>Intermediate to advanced level keyboarding skills (at least 25 WPM, touch typing, formatting documents).</li><li>Intermediate to advanced level PC and Search Engine skills.</li><li>Excellent communication and presentation skills. Must be able to communicate effectively in writing and verbally. The ability to adapt/respond to different types of customer personalities.</li></ul>Preferred Qualifications<ul><li>Two years as a Centralized Services Specialist II.</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction</li><li>Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents)</li></ul>We will consider employment of qualified applicants with arrest and conviction records. An employee in this position can expect an hourly rate between $20.5 to $27.35. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits . #VHDEI Salary Range: $20.5 - $27.35 / Hourly

Escalation Specialist Centralized Services WAH

Job Summary: Provides clinical services to patients, such as immunizations or MTM interventions, ensuring the compliance with regulatory guidelines, company policies and procedures. Job Responsibilities: Patient Experience<ul><li>Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.</li><li>Models and shares patient service best practices with all team members to deliver a distinctive and joyful experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).</li><li>Connects with patients by anticipating needs and proactively offering services. Supports efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreens pharmacy role from transactional to interpersonal.</li></ul>Operations<ul><li>Provides clinical services to patients, such as immunizations or MTM interventions, ensuring compliance with regulatory guidelines, company policies and procedures.</li><li>Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.</li></ul>Training & Personal Development<ul><li>Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services.</li><li>Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance.</li><li>Obtains necessary certifications, education credits and training, including learning modules, as required by the Company.</li></ul>About Walgreens Founded in 1901, Walgreens ( www.walgreens.com ) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>BS in Pharmacy or Pharmacist Degree from an accredited educational institution.</li><li>Current pharmacist licensure in the states within the district.</li><li>Certified Immunizer or willing to become an immunizer within 90 days of hire.</li></ul>Preferred Qualifications The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits We will consider employment of qualified applicants with arrest and conviction records. Salary Range: Healthcare Services Pharmacist $54.70-$60.20

Healthcare Services Pharmacist

Join Our Team at Walgreens as a Pharmacist! Why Walgreens - For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients. For You - Competitive Pay & Flexible Scheduling<ul><li>Competitive pay - Competitive wage offered based on geography and other business-related factors</li><li>Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters</li><li>Flexible scheduling - Flexible scheduling options to fit your lifestyle</li></ul>For Your Family - Comprehensive Health & Wellness Benefits<ul><li>Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits</li><li>365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs </li><li>Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses</li></ul>For Your Future - Growth, Education & Exclusive Perks<ul><li>Opportunities for growth - Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions</li><li>Walgreens University - Free training, certifications, and leadership development, plus tuition discounts at 30+ universities</li><li>Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more</li><li>401(k) with company match - Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions</li></ul>What You'll Do<ul><li>Provide compassionate, expert-level pharmacy consulting services to patients</li><li>Educate and consult patients on medication usage, side effects, and cost-effective options</li><li>Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management</li><li>Ensure medication safety through accurate compounding, dispensing, and regulatory compliance</li><li>Mentor and train pharmacy team members in a collaborative and supportive environment</li></ul>Who You Are<ul><li>Patient-focused & service-driven - You're committed to making healthcare personal</li><li>A collaborative team leader - You support, inspire, and uplift those around you</li><li>A lifelong learner - You stay ahead of industry advancements and professional growth</li><li>A problem-solver - You navigate challenges, from insurance claims to medication management, with ease</li></ul>Apply Today & Build Your Future with Walgreens! This is more than just a job-it's a career with purpose. See below for more details! About Us Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>BS in Pharmacy or Pharmacist Degree from an accredited educational institution.</li><li>Current pharmacist licensure in the states within the district. </li><li>Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li><li>Certified Immunizer or willing to become an immunizer within 90 days of hire.</li></ul>Preferred Qualifications<ul><li>At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacist Hourly $63.60-$70.00

Pharmacist

Position Objective:Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.1. Clinical Decision Making/Judgment<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;"><li>Demonstrates clinical nursing knowledge and skill in the specialization of the unit.</li><li>Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.</li><li>Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.</li><li>Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.</li><li>Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.</li><li>Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.</li><li>Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.</li><li>Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.</li><li>Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.</li></ul>2. Nurse-Patient Family Relationships<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;"><li>Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.</li><li>Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.</li><li>Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.</li><li>Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.</li><li>Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.</li></ul>3. Clinical Scholarship<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;"><li>Participates in QI, CPI and risk management activities at the unit, department or organizational level.</li><li>Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.</li><li>Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.</li></ul>4. Clinical Leadership<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;"><li>Participates in unit shared governance according to departmental standards.</li><li>Participates in the education and orientation of new staff.</li><li>Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.</li><li>Employs real time computer documentation when completing patient record.</li></ul>Educational/Experience Requirements:<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;"><li style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;">Graduate of an accredited school of nursing</li><li style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;">Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.</li><li>Where applicable, completion of a BSN is required within 5 years of date of hire</li></ul>Required License/Certifications:<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;"><li>Current licensure as a registered nurse by the Maryland Board of Nursing</li><li>BLS - American Heart Association Health Provider</li><li>If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.</li></ul>&nbsp;Additional requirements by department:PALS Requirement:The following department(s) require PALS: Pediatrics Unit, Postanesthesia Care Unit, Endoscopy, Procedural Care Unit, Interventional Radiology.ACLS Requirement:The following department(s) require ACLS: Heart and Vascular Unit, Neuro Care Unit, ICU/IMU, Interventional Radiology, Postanesthesia Care Unit, Resource Nurses, Emergency Department, Prep, Telemetry, Medical Surgical Elder Care, Outpatient Infusion, Vascular Access Team, DRCC Bowie, Observation Unit, Endoscopy, Procedural Care Unit, Cardiac Cath Lab, Flex Nursing Unit, ICU, Operating Room (LHDCMC only), Cardiac Cath Lab, Observation Unit, DCMC IP Mental Health, and Edwards Pre-Op and PACU. Chemotherapy/Immunotherapy Certification&nbsp;requirement: Certification within 6 months of hire if experienced or within 1 year for new graduate nurseThe following department(s) require a Chemotherapy/Immunotherapy Certification:&nbsp;Oncology UnitNRP - Neonatal Resuscitation requirement:The following department(s) require NRP - Neonatal Resuscitation: Mother and Baby Unit, Neonatal Intensive Care Unit, Labor and Delivery Unit, and Women's Surgical Unit. BLS requirement:The following department(s) require BLS: Employee Health, Performance Improvement, Special Pathogens Unit, Neuro Care Unit, Pre-Anes Testing, Wound Care Center, Medical Staff Office, Nursing Administration, Nursing Graduate Program, Women's Surgical Unit, Joint and Spine Unit, 4 Medical, IV Therapy, Nursing Quality and Research, HSCRC Nursing Grant, Flex Nursing Unit, ICU, Operating Room, Short Stay Unit, Postanesthesia Care Unit, Progressive Care Unit, 4TH FLOOR, DCH 3 East Med Surg Telemetry, 3 West Oncology, Emergency Room,&nbsp;Oncology Unit&nbsp; and 2 EAST OBS.Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands -&nbsp;The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position.&nbsp; This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.<div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay Range</div><div class="pay-range">$34&mdash;$54 USD</div></div></div><div class="content-conclusion">Luminis Health Benefits Overview: • &nbsp; &nbsp;Medical, Dental, and Vision Insurance • &nbsp; &nbsp;Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) • &nbsp; &nbsp;Paid Time Off • &nbsp; &nbsp;Tuition Assistance Benefits • &nbsp; &nbsp;Employee Referral Bonus Program • &nbsp; &nbsp;Paid Holidays, Disability, and Life/AD&amp;D for full-time employees • &nbsp; &nbsp;Wellness Programs • &nbsp; &nbsp;Employee Assistance Programs and more *Benefit offerings based on employment status
Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.&nbsp; Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
 
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Staff Nurse

<h2><div>Description</div></h2>Outstanding Opportunity for Pediatric Urgent Care in MiamiNicklaus Children's Hospital, a 325-bed freestanding children's hospital and Level I trauma center, and Nicklaus Children’s Pediatric Specialists, the physician multispecialty group practice of Nicklaus Children's Health System, have an exceptional opportunity for Board Certified/Board Eligible Pediatric Physicians to provide Urgent Care services. Experienced candidates are preferred.About the Division of Urgent CareThe Department of Urgent Care at Nicklaus Children's Hospital has a network of 10 Urgent Care Centers strategically situated in Miami-Dade, Broward and Palm Beach counties. &nbsp;When a patient from an Urgent Care Center requires emergency treatment, the hospital’s Lifeflight Critical Care Transport Team transports the patient by ground ambulance to an appropriate Emergency Department for care. &nbsp;The Urgent Care team is managed by the Nicklaus Children’s Pediatric Specialists Section of Urgent Care. &nbsp;For more information visit nicklauschidlrens.org/UCCAcademic AffiliationThis position includes appointment to the Faculty of FIU Herbert Wertheim College of Medicine. Opportunities for clinical and translational research abound.About Nicklaus Children’s HospitalFounded in 1950, the rebranded Nicklaus Children’s (formerly Miami Children’s) Hospital is renowned for excellence in all aspects of pediatric medicine and has numerous subspecialty programs that are ranked among the best in the nation. In addition to its 325-bed hospital, Nicklaus has a growing network of 10+ regional urgent care centers across five counties and a network of physician practice locations throughout South Florida. It is also home to the largest pediatric teaching program in the southeastern U.S. Our organization consistently appears on employer award lists such as Fortune magazine’s “Best Workplaces in Health Care,” Becker’s “150 Great Places to Work in Healthcare,” Newsweek’s “World’s Best Specialized Hospitals” and People magazine’s “50 Companies That Care.” The position affords the ability to join a phenomenal team that brings lifelong health and hope to children and their families through innovative and compassionate care.&nbsp;Discover Miami, FloridaNicklaus Children’s Hospital is located in Miami, Florida and offers all the advantages of a tropical, diverse and metropolitan community. You can enjoy abundant sunshine and warm weather year-round with easy access to numerous recreational opportunities, cultural and professional sporting venues, and international travel.<h2><div>Qualifications</div></h2> Application ProcessApplication review begins immediately and will continue until the position is filled. Nominations and applications, including a current CV and cover letter, may be submitted to Joyce Berger, Physician Recruiter at joyce.berger@nicklaushealth.org or 786-501-6189. You may also apply online at careers.nicklaushealth.org using the link provided below.  All inquiries and applications will remain confidential.We strongly encourage all highly experienced pediatric urgent care providers with the required credentials and skills, along with proven ability to engage successfully with colleagues and patients while providing exceptional care and outcomes, to apply for this position.Competitive compensation and a robust benefits package are included. Qualified candidates may apply online or contact:Joyce Berger, Physician Recruiter joyce.berger@nicklaushealth.org or 786-501-6189 <h2><div>Job : </div></h2>Physician <h2><div>Department : </div></h2>NCPS-DORAL OP CTR PHYSICIANS-3100-440009 <h2><div>Job Status</div></h2> :Pool

Physician/Attending - Urgent Care (POOL/Staff Relief, Evening shift)

<h2><div>Description</div></h2>Job Summary Provides anesthetic care of the patients, exclusively under the direct supervision and guidance of a Pediatric Anesthesiologist. Job Specific Duties
<ul>
<li style="font-family: Arial;">Obtains the patient&rsquo;s medical history and performs physical exam.</li>
<li style="font-family: Arial;">Verifies patient identification, procedure to be done and body site if applicable, and that the informed consent for the planned anesthetic intervention has been obtained from the parent or legal guardian. Verifies adequate NPO times.</li>
<li style="font-family: Arial;">Assesses the patient&rsquo;s pain management needs prior to the procedure.</li>
<li style="font-family: Arial;">Assesses the patient&rsquo;s medical history, physical exam, age specific needs and requirements for a safe and successful completion of the procedure and how it might affect the patient&rsquo;s response to anesthesia.</li>
<li style="font-family: Arial;">Discusses with the supervising anesthesiologist the patient&rsquo;s specific medical needs, the physiology and technical needs of the procedure, and determines the specific pre-anesthetic medications plus medications and anesthetic techniques that will best fit the patient&rsquo;s need during this procedure.</li>
<li style="font-family: Arial;">Writes orders for pre anesthetic medications.</li>
<li style="font-family: Arial;">Performs a pre-anesthesia machine check then sets up and organizes all rooms assigned for the full daily schedule.</li>
<li style="font-family: Arial;">Participates in Time Out, verification of patient&rsquo;s identity, procedure and site.</li>
<li style="font-family: Arial;">Together with the supervising anesthesiologist administers the anesthetic plan that was determined to be the best plan for the patient&rsquo;s need.</li>
<li style="font-family: Arial;">Inserts peripheral venous catheters, radial artery catheters or central venous catheter if deemed necessary under the supervision of the anesthesiologist.</li>
<li style="font-family: Arial;">Performs supervised, safe and effective techniques during mask ventilation, tracheal intubation, extubation and mechanical ventilation of the patient.</li>
<li style="font-family: Arial;">Provides anesthesia care consistent with infection control and anesthetic safety.</li>
<li style="font-family: Arial;">Continuously monitors patient with pulse oximetry, capnograph, EKG, NIBP or arterial line, and temperature sensors if available, oxygen analyzer, neuromuscular function if applicable and documents every 5 minutes on the anesthesia record.</li>
<li style="font-family: Arial;">Continuously adjusts the level of anesthesia, and alters the technique or amount of respiratory support to meet patient&rsquo;s needs.</li>
<li style="font-family: Arial;">Observes skin color, the color of the blood in the surgical field and performs arterial blood gas analysis when indicated.</li>
<li style="font-family: Arial;">Constantly monitors blood loss, urine output when possible and records on the anesthesia record.</li>
<li style="font-family: Arial;">Manages patient&rsquo;s fluid, blood, electrolyte and acid base balance as discussed with the supervising anesthesiologist.</li>
<li style="font-family: Arial;">Maintains vigilance and immediately notifies the supervising anesthesiologist of any unexpected or untoward patient reaction to the anesthesia or the procedure.</li>
<li style="font-family: Arial;">Maintains detailed records of the medications given, techniques used and the patient&rsquo;s response, on the anesthetic record.</li>
<li style="font-family: Arial;">Assists in the resuscitation of critically ill, severely traumatized, or compromised patient.</li>
<li style="font-family: Arial;">Works as a team member in providing breaks and lunches for other anesthesia personnel as their time allows.</li>
<li style="font-family: Arial;">Provides a thorough report of the patient&rsquo;s psychological and physical condition, peri-anesthetic course and anticipated problems to the post-anesthesia health care provider who assumes the patient&rsquo;s care following anesthesia.</li>
<li style="font-family: Arial;">Provides post-anesthesia follow-up and evaluation of the patient&rsquo;s response to anesthesia, and for potential post-anesthesia complications, taking appropriate corrective actions and requesting consultation as indicated.</li>
<li style="font-family: Arial;">Initiates and administers respiratory support to ensure adequate ventilation and oxygenation in the immediate post-anesthesia period.</li>
<li style="font-family: Arial;">Initiates and administers pharmacological or fluid support to ensure cardiovascular stability if emergently required in the post-anesthesia period.</li>
<li style="font-family: Arial;">Evaluates patients for discharge from a post-anesthesia care area. </li>
</ul><h2><div>Qualifications</div></h2> Minimum Job Requirements
<ul>
<li style="font-family: Arial;">Master's Degree from an Anesthesiologist Assistant program, accredited by the Commission on Accreditation of Allied Health Programs (CAAHEP)  (Required)</li>
<li style="font-family: Arial;">Certified Anesthesiologist Assistant designated by the National Commission for Certification of Anesthesiologist Assistants (NCCAA)</li>
<li style="font-family: Arial;">Anesthesiologist Assistant licensure issued by the State of Florida</li>
<li style="font-family: Arial;">CPR BLS -American Heart Association BLS maintain active and in good standing throughout employment</li>
<li style="font-family: Arial;">PALS - American Heart Association PALS maintain active and in good standing throughout employment</li>
<li style="font-family: Arial;">ACLS - American Heart Association ACLS maintain active and in good standing throughout employment</li>
<li style="font-family: Arial;">BACKGRD - Level II Background Check</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li style="font-family: Arial;">Pediatric experience desired.</li>
<li style="font-family: Arial;">Demonstrates the knowledge of anesthesia practice and procedure.</li>
<li style="font-family: Arial;">Ability to evaluate the patient’s response to care, solve problems and adapt plan of care.</li>
<li style="font-family: Arial;">Competent bedside manners that instill confidence in patients and their families.</li>
<li style="font-family: Arial;">Effective communication skills.</li>
<li style="font-family: Arial;">Ability to react calmly during stressful conditions.</li>
<li style="font-family: Arial;">Ability to foster an amicable relationship with the patient and family, the anesthesiologist, surgeons, nurses and surgical technicians at Nicklaus Children’s Hospital.</li>
<li style="font-family: Arial;">Proficiency with Nicklaus Children’s Hospital requirements for social/skills that promote professionalism, pride in Nicklaus Children’s Hospital, respect, honesty, team work and a sense of responsibility towards safety and optimum patient care.</li>
</ul>
#APP <h2><div>Job : </div></h2>Professional <h2><div>Department : </div></h2>NCPS-ANESTHESIOLOGY-3100-455723 <h2><div>Job Status</div></h2> :Full Time

Advanced Practice Provider - CRNA/Anesthesiology Assistant (Full Time, Day shift) Sign On Bonus!

<h2><div>Description</div></h2>Outstanding BC/BE Neonatologist Opportunity in Florida’s Collier CountyNicklaus Children's Health System and Nicklaus Children’s Pediatric Specialists (NCPS), the health system’s physician-led multispecialty group practice, have an exceptional opportunity for a board-certified or board-eligible (BC/BE) fellowship-trained neonatologist with a minimum of three years of experience (preferred) for a 19-bed Level II NICU located on Florida’s Gulf Coast in Collier County.About the Division of NeonatologyThis is an exciting opportunity to be part of a comprehensive perinatal and neonatal program for babies in a Level II NICU that is currently transitioning to a Level III NICU to better support the growing needs of the Naples community. This role presents a unique opportunity for a motivated candidate to build and expand the NICU. Applicants should possess a passion for advocacy and improving care for all children. The BC/BE neonatologist will be responsible for attending deliveries, providing prenatal consultations to high-risk babies, resuscitating and stabilizing newborns in the delivery room, as well as providing leadership, oversight and supervision in the Level II nursery. Candidates should be proficient in newborn resuscitation, including neonatal intubation, umbilical line placement and peripheral cannulation, lumbar punctures, etc. The unit is staffed around-the-clock by advanced practice providers employed by Nicklaus Children's Pediatric Specialists. Neonatologists round during the day and provide on-call coverage from home.&nbsp;About Nicklaus Children’s HospitalFounded in 1950, the rebranded Nicklaus Children’s (formerly Miami Children’s) Hospital is renowned for excellence in all aspects of pediatric medicine and has numerous subspecialty programs that are ranked among the best in the nation. In addition to its 325-bed hospital, Nicklaus has a growing network of 10+ regional urgent care centers across five counties and a network of physician practice locations throughout South Florida. It is also home to the largest pediatric teaching program in the southeastern U.S. Our organization consistently appears on employer award lists such as Fortune magazine’s “Best Workplaces in Health Care,” Becker’s “150 Great Places to Work in Healthcare,” Newsweek’s “World’s Best Specialized Hospitals” and People magazine’s “50 Companies That Care.” The position affords the ability to join a phenomenal team that brings lifelong health and hope to children and their families through innovative and compassionate care. &nbsp; Nicklaus Children's is consecutively ranked among the best in the nation for Neonatology by U.S. News &amp; World Report. It was the first neonatology program of its kind in South Florida and receives referrals of the most critically ill neonates from hospitals throughout Florida, Latin America and the Caribbean. The Level II NICU is part of the NCPS Section of Neonatology and the neonatologists will have access to the educational and professional development resources of Nicklaus Children’s Health System. The unit adheres to policies, procedures, training, and competencies shared through the collaboration with Nicklaus Children's.Academic AffiliationEmployed staff benefit from affiliations with our educational partner, Florida International University (FIU). This position includes an appointment to the Faculty of FIU Herbert Wertheim College of Medicine.Discover Naples, FloridaCollier County is located on the Southwest Coast of Florida with easy access to Southwest Florida International Airport. &nbsp;Enjoy warm weather year-round, outdoor activities, beautiful beaches and cultural events. &nbsp;Naples, Florida is consistently ranked as one of the best places to live. &nbsp;<h2><div>Qualifications</div></h2> Application ProcessApplication review begins immediately and will continue until the position is filled. Nominations and applications, including a current CV and cover letter, may be submitted to Joyce Berger, Physician Recruiter at joyce.berger@nicklaushealth.org or 786-501-6189. You may also apply online at careers.nicklaushealth.org.  All inquiries and applications will remain confidential.Competitive compensation and a robust benefits package are included. Qualified candidates may apply online or contact:Joyce Berger, Physician Recruiter joyce.berger@nicklaushealth.org or 786-501-6189 Nicklauschildrens.org   <h2><div>Job : </div></h2>Physician <h2><div>Department : </div></h2>NAPLES-NICU-3100-455620 <h2><div>Job Status</div></h2> :Full Time

Physician/Attending - Neonatology (Naples, FL)

Summary Lead and execute the internal communications strategy for the Novartis Patient Support (NPS) Function, driving employee engagement, strategic messaging, and organizational alignment. Serve as a trusted advisor to the Chief Patient Experience Officer and NPS Leadership Team, shaping impactful communications that foster connection, clarity, and a shared sense of purpose across the organization. About the Role Key Responsibilities: &bull; Own the internal communications strategy for the NPS Function and serve as a trusted communications counselor to the Chief Patient Experience Officer and NPS Leadership Team. Represent communications as an extended member of the NPS Leadership Team. &bull; Drive employee engagement through high-impact internal platforms and experiences, including Town Halls, leadership engagement forums, Novartis Hub activation, and other initiatives that foster connection and shared purpose. &bull; Develop and cascade strategic messaging frameworks that connect NPS Function priorities to the broader US business narrative and enterprise priorities, enabling consistent understanding and alignment. &bull; Lead internal communications for organizational change initiatives within the NPS Function, including transformation programs and Leadership Team transitions, with a focus on transparency, engagement, and resilience. &bull; Shape and deliver all internal communications in the authentic voice of the Chief Patient Experience Officer, reinforcing leadership visibility and clarity across the organization. Help shape external executive visibility and thought leadership, in partnership with US Executive Communications team, as required. &bull; Build subject-matter expertise in the NPS Function to identify proof points and stories that demonstrate strategy in action, foster employee pride, and reinforce Novartis's patient-centric reputation. &bull; Build and maintain collaborative relationships with US communications partners, especially the US Executive Communications team, to ensure seamless integration of messaging and leadership communications. &bull; Establish performance metrics and feedback mechanisms to continuously assess and improve internal communications effectiveness, while ensuring full compliance with regulatory and corporate standards. &bull; Manage internal communications budget with a focus on strategic investment and maximizing agency ROI. Essential Requirements: Education: &bull; BA/BS required, advanced degree a plus Experience: &bull; 10+ years of experience in communications or related discipline, with a healthcare and/or pharmaceutical background &bull; Development and implementation of integrated communications plans, with a focus on internal communications &bull; Demonstrated ability to build trusting relationships with and provide strategic counsel to top company leadership &bull; Change and organizational communications experience &bull; Event management experience The pay range for this position at commencement of employment is expected to be between: $152,600.00 and $283,400.00/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

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