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- Server/Network/rPDU device rack, stack and cable incl. Cable Management - Rack/MOR Cabling - General supervised Deployment support - Decommission IT equipment (server and network under MSFT supervision), DBD removal only (does not perform any scanning) - Physical audits of datacenter assets - Basic Server (Discrete/Rack-based) repair following documented procedures - Physically assist in moving and racking equipment - Maintain data center facilities removing debris and empty boxes once no longer needed - Hard drive shredding - Moving Locked DBD Bins to shred area - Audit and inventory management support &amp; spine clean up - Physical audit of drinks/stationary on campus and reorder as necessary through CBRE/Staples - Perform rack movementAdditional Skills &amp; QualificationsMust be willing to get their hands dirty when the time calls for it, working a pallet jack, running cables in the data center, inventory of devices/equipment. This isn't a strictly technical role.

public

Data Center Technician

Job DescriptionPosition Overview: As a Member Services Representative, you will be the first point of contact for members seeking assistance with their health plan benefits, account status, and service-related inquiries. This is a high-impact role requiring empathy, attention to detail, and a commitment to delivering exceptional service. Key Responsibilities: -Respond to inbound calls and digital inquiries from Medicare and Medicaid members regarding benefits, claims, payments, and services. -Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system according to compliance and procedural standards. -Collaborate with internal departments and external partners (e.g., medical groups, facilities) to resolve complex issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching sessions to maintain up-to-date knowledge of products and procedures.Additional Skills &amp; Qualificationso Must have a High School Diploma or GED o Must be flexible to work varied shifts ranging anywhere from 8 a.m. to 8 p.m., seven days a week. o Possess excellent listening skills/ability to analyze for resolution and be solution-oriented. o Must possess above-average verbal and written communication skills, proven soft skill abilities/proficiency, a strong attention to detail, and an interest in preventing errors. o Demonstrate critical thinking and decision-making abilities. o Must possess demonstrated competency in Windows (*Outlook, Word, Internet Explorer, Excel, and PowerPoint). o Ability to deliver ‘delightful’ customer service experiences and build customer satisfaction and loyalty. o Strike a positive and cooperative tone with both customers and coworkers. o Possess a positive attitude, is upbeat, outgoing, and confident. o Be self-reliant and dependable, ability to work independently and as a team. o Be patient, stress-tolerant, and show empathy. o Ability to thrive in a lively working environment and multi-task. o Ability to accept constructive feedback. o Possess ability and/or some experience in presentation capability to individuals, groups, and leadership audiences. o Ability to mentor peer group in best practice standards o Must be a team player, self-starter, and have demonstrated initiative. o Must be able to build and/or retain excellent customer relationships. o Must possess the ability to problem solve and resolve customer complaints. o Must possess the ability to upsell our products and our company, possess a sales aptitude, be passionate about our products and our customers. o Must possess basic reading, writing, and arithmetic skills (reading/math comprehension). o Must be able to do some travel. o Service-oriented, actively looking for ways to help people. o Meet quality, productivity, and behavior expectations.

Member Services Representative

Job Title: Production AssociateJob DescriptionThis position requires operating equipment to produce various salads through mixing, operating, and packaging. Team members must ensure that products are packaged to the highest quality and safety standards. Additionally, when not operating equipment, machinery must be disassembled and sanitized.Responsibilities<ul><li>Operate equipment to produce and package salads.</li><li>Ensure products meet quality and safety standards.</li><li>Disassemble and sanitize machinery when not in use.</li></ul>Essential Skills<ul><li>Experience in general labor and production environments.</li><li>Proficiency in assembly, machine operation, and packaging.</li><li>Ability to work in a cleanroom environment.</li></ul>Additional Skills &amp; Qualifications<ul><li>Previous experience in similar positions is a plus.</li><li>Must be eligible for rehire if previously employed.</li></ul>Work EnvironmentThe work environment is wet and maintained at approximately 45 degrees to prevent food spoilage. Available shifts include 1st shift (6:30am until the job is done), 2nd shift (2pm until the job is done), and 3rd shift sanitation (9:30pm until the job is done) and packaging (10pm - 6:30am).Why Work Here?Join a team dedicated to maintaining high-quality standards in food production. Enjoy the opportunity to work in a dynamic environment where your contributions are valued and crucial to ensuring product excellence.Job Type &amp; LocationThis is a Contract to Hire position based out of Albert Lea, MN.Pay and BenefitsThe pay range for this position is $18.00 - $20.40/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Albert Lea,MN.Application DeadlineThis position is anticipated to close on Dec 17, 2025. 
 
 <h4>About Aerotek:</h4>

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
 
 
Aerotek offers weekly pay, employee benefits including medical, dental &amp; vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Production Associate

<div>
DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.
WHAT MAKES US DIFFERENT?
<ul>
<li>We are committed to developing our people in order to promote from within</li>
<li>We are located in free-standing stores, not in malls, and close at 7pm!</li>
<li>ENTIRE team is eligible for quarterly bonuses </li>
</ul>
WHAT'S IT ALL ABOUT? We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:
<ul>
<li>Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle</li>
<li>Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing</li>
<li>Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures </li>
</ul>
ARE YOU A FIT? Specific qualifications for this role include:
<ul>
<li>High school diploma or equivalent (college/university degree helpful not required)</li>
<li>Demonstrates superior customer service techniques and experience with problem/ complaint resolution</li>
<li>Ability to lift up to 10 lbs. and move up to 50 lbs.</li>
</ul>
Based on experience, the expected pay range for this position is between $<span style="background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">15.00 per hour and <span style="background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">$18.84 per hour. This is achieved through a base hourly wage ranging from <span style="background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">$9.80 to <span style="background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">$13.20, a commission of 1.5% to 6% based on individual sales performance, and additional compensation to ensure minimum wage if necessary. Associates are also eligible for a quarterly bonus based on overall store sales.
Full-time associates are also eligible for Medical/Dental/Vision Plans, 401(k) Plan, Life Insurance and Disability Plans, Healthcare and Dependent Care Flexible Spending Accounts, Paid Holidays, Sick/Personal Days and Vacation Time.
 APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!
DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
</div>

Retail Sales Associate, Key Holder

<div>
DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou WHAT MAKES US DIFFERENT?
<ul>
<li>We are committed to developing our people in order to promote from within</li>
<li>We are located in free-standing stores, not in malls, and close at 7pm!</li>
<li>ENTIRE team is eligible for quarterly bonuses</li>
</ul>
 WHAT'S IT ALL ABOUT? We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:
<ul>
<li>Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle</li>
<li>Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management</li>
<li>Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing</li>
<li>Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures</li>
</ul>
 ARE YOU A FIT? Specific qualifications for this role include:
<div>
<ul>
<li>High school diploma or equivalent; college degree, a plus</li>
<li>1 years of experience in an Assistant Store Manager role</li>
<li>2 years of experience in a supervisory role</li>
<li>Previous involvement working in a commission oriented environment, a plus</li>
<li>Willingness to travel to neighboring store locations</li>
<li>Ability to lift up to 10 lbs. and move up to 50 lbs.</li>
</ul>
</div>
APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!
DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
</div>

Retail Assistant Store Manager

Who We Are 
Since 1955, we have been on a mission To Passionately Feed Millions Daily with High Quality Food People Enjoy!  We are a third-generation family-owned and professionally managed organization with a commitment to strategic growth. We continue to be successful because of talented people, just like you, who choose to join our family and call E.A. Sween home. We pride ourselves on fostering a welcoming, respectful, and rewarding culture where employees are encouraged to bring their whole selves to work each and every day.  At E.A. Sween, our team members are seen, heard, and appreciated not just for what they do, but for who they are. We hope you’ll join us!
Hours of operation are Monday-Thursday 6am-4:30pm. Overtime on Fridays, when needed. Hourly pay is $19.00.
E.A. Sween is an Equal Opportunity Employer – Minority/Female/Veteran/Disability
What We’re Seeking 
A reliable, quality-focused team member with excellent attention to detail who actively seeks opportunities to improve processes for greater efficiency without compromising product quality. Demonstrates a positive, "can-do" attitude that inspires and motivates others. Open to learning new skills and adapts quickly to changing priorities and demands.
 What You’ll Do (Responsibilities)
General
<ul>
<li>Adhere to Good Manufacturing Practices (GMP) to uphold food safety and product integrity.</li>
<li>Consistently follow safety protocols and wear required Personal Protective Equipment (PPE) in designated areas.</li>
<li>Complete additional tasks as assigned by Supervisor or Lead.</li>
<li>Collaborate and communicate effectively with team members from diverse backgrounds, cultures, abilities, languages, or perspectives.</li>
<li>Comply with all company policies and procedures.</li>
</ul>
 Leadership
<ul>
<li>Act as a team player, fostering a friendly and positive work environment.</li>
<li>Maintain excellent attendance.</li>
<li>Show flexibility and adaptability with work schedules as needed.</li>
<li>Ensure compliance with Good Manufacturing Practices (GMPs) and company policies in all tasks.</li>
</ul>
Food Safety and Quality
<ul>
<li>Execute food safety, quality, and continuous improvement activities to meet SQF 2000, regulatory, and customer standards.</li>
<li>Adhere to all GMPs, standard work, and safety practices. Report any non-compliance to the Pack-off Lead or Support Supervisor.</li>
</ul>
Safety and Health
<ul>
<li>Contribute to a clean, safe, and organized work area.</li>
<li>Successfully complete mandatory E.A. Sween quarterly safety training to comply with OSHA and company policies.</li>
<li>Use Personal Protective Equipment (PPE) consistently as needed.</li>
<li>Ensure safe storage and transport of pallets, racks, and dollies to support the company’s Zero Safety Incidents policy.</li>
</ul>
Production
<ul>
<li>Rotate through all production positions every 30 minutes.</li>
<li>Follow standard operating procedures for each role:</li>
<ul>
<li>Box Maker:</li>
<ul>
<li>Place labels correctly on boxes.</li>
<li>Prepare boxes by folding flaps for the boxing team to insert products.</li>
</ul>
<li>Boxer:</li>
<ul>
<li>Check product labels for accuracy in price and date codes.</li>
<li>Confirm the accuracy of face and ingredient labels.</li>
<li>Place products in boxes or bun trays in the designated format.</li>
</ul>
<li>Racker:</li>
<ul>
<li>Load completed trays into metal racks or finish cases on pallets as required.</li>
<li>Ensure date codes on cases/trays are accurate and legible.</li>
<li>Complete required paperwork and submit to the Pack-off Lead after each shift.</li>
</ul>
</ul>
</ul>
Equipment & PPE
<ul>
<li>Operate and maintain the following equipment and tools as needed:</li>
<ul>
<li>Dollies, Racks, Bun Trays, Boxes (Cases), Pallets, Tapers, Box/Case Coders, Label/Box Making Stand, Palletizing T-Bar Tool, Cardboard Baler, Compactor, Stretch Wrap, Cutting utensils (knives/scissors).</li>
</ul>
<li>Wear Personal Protective Equipment, including hard hats, and ensure proper usage.</li>
</ul>
Skills and Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Prior experience in high-speed packaging or assembly line work.</li>
<li>Strong attention to detail and adherence to safety and quality standards.</li>
<li>Physical ability to lift up to 30 lbs and perform repetitive tasks.</li>
<li>Ability to work flexible hours, including occasional Saturdays.</li>
</ul>
What You’ll Need (Qualifications)
Required
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous assembly line experience in a high-speed packaging environment.</li>
<li>Must be able to read, write, and communicate effectively in English.</li>
<li>Basic math skills are essential to count and verify products accurately.</li>
<li>Possess a teamwork-oriented mindset and communicate effectively with others.</li>
<li>Maintain a reliable attendance record.</li>
<li>Keep the work area clean, safe, and organized.</li>
<li>Able to lift up to 30 lbs continuously during a 10-12.5-hour shift, based on the production schedule.</li>
<li>Willing to work overtime as needed to meet customer demands.</li>
</ul>
Preferred
<ul>
<li>Food related experience</li>
</ul>
Physical Demands/Work Environment
<ul>
<li>Able to work in cool conditions (35 – 45 degrees) continuously.</li>
<li>Able to lift up to 30 lbs continuously.</li>
<li>Able to stand continuously for 10-12.5 hours in a shift.</li>
<li>Able to bend, turn, push, pull continuously.</li>
<li>Able to reach overhead continuously.</li>
<li>Able to keep up with manufacturing speeds continuously.</li>
</ul>
How You’ll Find Success at EAS 
<ul>
<li>Value People Most of All: Show respect & care, embrace diversity, and empower others.</li>
</ul>
Commit to Safety Everyday: See something say something do something, practice safe behavior, and celebrate safety success.
<ul>
<li>Invest in Our Company to Thrive: Share ideas to improve, learn & grow, and embrace change.</li>
<li>Think Before Doing And Act Decisively: Make thoughtful decisions, work together to find solutions, and do what’s right.</li>
<li>Welcome Constructive Straight Talk: Be honest and respectful even when difficult, be open to ideas and feedback, and ask questions to understand.</li>
<li>Serve Up Exceptional Experiences: Provide value to customers, take pride in your work, and help others to be successful.</li>
<li>Enjoy What You Do!: Have a positive attitude, Live the Spirit of E.A. Sween, and celebrate success.</li>
</ul>
E.A. Sween is proud to offer a comprehensive benefits package designed to support the health, financial security, and well-being of our team members. Benefits include:
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Paid Time Off (PTO)</li>
<li>8 Paid Holidays</li>
<li>Company-Paid Life Insurance</li>
<li>401(k) with Company Match – fully vested after 2 years</li>
<li>Short-Term and Long-Term Disability Plans</li>
<li>Tuition Reimbursement</li>
<li>Employee Recognition Program (Boss Bucks)</li>
</ul>

Food Production Associate-1st shift

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Injury Adjuster- FPI, you will responsible to adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy.This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, C Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.Training Schedule: Must be available to attend mandatory training for 5 weeks. PTO will not be permitted during these time frames.Work Schedule: Must be open and available to work any schedule assigned between Monday - Friday 7:00a.m - 7:30 p.m.What you'll do:<ul><li>Adjusts soft tissue, moderately complex and complex 1st party PIP/MP medical claims.</li><li>Identifies, confirms, and makes coverage decisions on soft tissue claims.</li><li>Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes.</li><li>Provides advice and sets expectations into next steps to members.</li><li>Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.</li><li>Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution.</li><li>Delivers a best-in-class member service experience through setting appropriate expectations and proactive communication.</li><li>Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma.</li><li>1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.</li><li>Working knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations.</li><li>Demonstrated negotiation, investigation, communication, and conflict resolution skills.</li><li>Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.</li><li>Exercise sound financial judgment and discretion in handling insurance claims.</li><li>Knowledge of coverage evaluation, loss assessment, and loss reserving.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li></ul>What sets you apart:<ul><li>2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.</li><li>3+ years PIP/MedPay coverage handling experience.</li><li>Ongoing Professional Development with a focus on Insurance.</li><li>Bachelors Degree or higher.</li></ul>Compensation range: The salary range for this position is: $57,970 - $97,820.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Injury Adjuster- FPI

Who We Are 
Since 1955, we have been on a mission To Passionately Feed Millions Daily with High Quality Food People Enjoy!  We are a third-generation family-owned and professionally managed organization with a commitment to strategic growth. We continue to be successful because of talented people, just like you, who choose to join our family and call E.A. Sween home. We pride ourselves on fostering a welcoming, respectful, and rewarding culture where employees are encouraged to bring their whole selves to work each and every day.  At E.A. Sween, our team members are seen, heard, and appreciated not just for what they do, but for who they are. We hope you’ll join us!
 
Compensation: The target salary range for this position is $100,000-$110,000 annually, consistent with our internal compensation framework. This position is classified as Grade 14, with a full pay range of $73,548 - $110,431. You are eligible for an incentive bonus up too 5% of your annual salary, prorated based on your start date. Final pay will be determined by your experience, skills, internal equity, and available budget.
 
What We’re Seeking 
A reliable, quality-focused leader with excellent attention to detail who actively seeks opportunities to improve their team and department processes for greater efficiency without compromising product quality. Demonstrates a positive, "can-do" attitude that inspires and motivates others. Supportive with team development and promotes open communication within team and throughout the company.
 
What You’ll Do (Responsibilities)
Preventive/Predictive Maintenance
<ul>
<li>Implement a world-class, preventive/predictive maintenance framework and best practices across.</li>
<li>Work with Maintenance Planner to ensure timely execution of Preventative Maintenance and work orders.</li>
<li>Maximizing the maintenance teams operating efficiency, troubleshooting, root cause investigations, countermeasure implementation, preventive/predictive maintenance activities while contributing to internal projects as well.</li>
<li>Oversight of maintenance contracts and vendor relations.</li>
</ul>
Continuous Improvement/Lean Initiatives
<ul>
<li>Foster a collaborative culture with the Operations team focused on implementing sustainable improvements to maximize machine uptime/Overall Equipment Efficiency and continuous improvement KPI’s and utilize the data from Asset Essentials (CMMS) and Redzone (Operations Management tool) to improve department effectiveness (including safety, reliability, productivity and quality).</li>
</ul>
Leadership
<ul>
<li>Provide direct supervision and coaching & development to direct reports.</li>
<li>Hire, train, coach and review the work of maintenance team to ensure the maintenance processes are accomplished in a safe, timely and cost-effective manner.</li>
</ul>
Budget Managing
<ul>
<li>Ownership of maintenance budgets.</li>
<li>Support capital project development and execution.</li>
</ul>
Problem Solving
<ul>
<li>Take on and solve frequent problems that arise in a typical workday. Identify a certain problem or situation and find the best way to handle the problem to get the best solution. Able to sort out situations even when the prevailing conditions are not right.</li>
</ul>
Delegation
<ul>
<li>Able to effectively and efficiently re-assign tasks and give authority to the right employees to help facilitate quick and easy work results, avoid wastage of time, optimize productivity and ensure responsibility and accountability on the part of the employees.</li>
</ul>
Health & Safety
<ul>
<li>Participate in safety related meetings and training.</li>
<li>Cooperate with all aspects of the Company Safety Program.</li>
<li>Maintain a safe and clean work environment by educating and directing employees on maintaining compliance with established policies and procedures.</li>
<li>Enforce safety policies and procedures (both in-house and regulatory) to decrease the potential for employee injuries on the job.</li>
</ul>
Food Safety
<ul>
<li>Hold team members accountable to following Good Manufacturing Practices (GMP) to ensure we produce safe quality food.</li>
<li>Work to ensure all corrective actions from audits are completed and reviewed.</li>
<li>Ensure the Company actively maintains the facility and prioritizes repairs to the facility and equipment based on food safety risk to product or process.</li>
<li>Comply with food safety regulations and current GMP to result in the delivery of safe food products.</li>
</ul>
 
What You’ll Need (Qualifications)
Required
<ul>
<li>Minimum of 5 years of hands-on maintenance experience.</li>
<li>Manufacturing industry experience.</li>
<li>Experience in leading a maintenance team.</li>
</ul>
Preferred
<ul>
<li>Food industry experience.</li>
<li>Lean manufacturing experience.</li>
<li>Able to structure ambiguous problems, analyze complex processes, synthesize data and results and drive toward insight and solutions.</li>
<li>Able to identify significant deviations from the operating plan and budget along with able to work with site leaders to identify corrective actions using appropriate continuous tools (Kaizen, visual systems, 6S, Gemba, Six Sigma, Lean, etc.).</li>
<li>Proficient knowledge of food manufacturing, food safety, FDA/USDA, and OSHA.</li>
<li>Budget creation and management experience.</li>
<li>Strong computer skills, including Microsoft Word, Excel, Outlook and experience with CMMS.</li>
</ul>
Physical Demands/Work Environment
<ul>
<li>Highly motivated and willing to work in a fast-paced environment.</li>
<li>Able to work well with various levels of employees and diverse cultures.</li>
<li>While performing the duties of this position, one must be able to work in cool conditions of up to 50 degrees up to 20% of the time.</li>
<li>The employee frequently is required to stand or walk most of the day; use hands to finger, handle or feel, and reach overhead with hands and arms continuously.</li>
<li>The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl as well as the ability to bend, turn, push, pull.</li>
<li>Occasionally lift and move up to 25 – 40 lbs.</li>
<li>Specific vision abilities required by this position include close, distance, color and peripheral vision as well as depth perception and the ability to adjust focus continuously.</li>
<li>Occasionally need to work evenings or weekends as the workload demands.</li>
</ul>
 
 How You’ll Find Success at EAS
<ul>
<li>Value People Most of All: Show respect & care, embrace diversity, and empower others.</li>
<li>Commit to Safety Everyday: See something say something do something, practice safe behavior, and celebrate safety success.</li>
<li>Invest in Our Company to Thrive: Share ideas to improve, learn & grow, and embrace change.</li>
<li>Think Before Doing And Act Decisively: Make thoughtful decisions, work together to find solutions, and do what’s right.</li>
<li>Welcome Constructive Straight Talk: Be honest and respectful even when difficult, be open to ideas and feedback, and ask questions to understand.</li>
<li>Serve Up Exceptional Experiences: Provide value to customers, take pride in your work, and help others to be successful.</li>
<li>Enjoy What You Do!: Have a positive attitude, Live the Spirit of E.A. Sween, and celebrate success.</li>
</ul>
 
E.A. Sween is proud to offer a comprehensive benefits package designed to support the health, financial security, and well-being of our team members. Benefits include:
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Paid Time Off (PTO)</li>
<li>8 Paid Holidays</li>
<li>Company-Paid Life Insurance</li>
<li>401(k) with Company Match – fully vested after 2 years</li>
<li>Short-Term and Long-Term Disability Plans</li>
<li>Tuition Reimbursement</li>
<li>Employee Recognition Program (Boss Bucks)</li>
</ul>

Maintenance Supervisor

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Claims Litigation Manager- Auto, you will be responsible for managing moderately complex litigation arising out of the auto contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice and empathy.This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: Chesapeake, VA, Tampa, FL, or San Antonio, TX. Relocation assistance is not available for this position.What you'll do:<ul><li>Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues.</li><li>Applies intermediate knowledge of claims litigation processes.</li><li>Proactively manages litigation and acts as liaison with members, internal and external counsel.</li><li>Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.</li><li>Represents USAA at mediations, case conferences, and/or trials.</li><li>Reviews, audits, and approves legal fees and expenses.</li><li>Partners and/or directs law firm vendors to facilitate timely lawsuit resolution.</li><li>Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.</li><li>Recognizes and solves routine and intermediate issues arising out of legal case management.</li><li>Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes.</li><li>Interacts with membership, attorneys and management to advise on moderately complex litigation.</li><li>Ensures members receive high levels of service from themselves and law firm vendors.</li><li>May act as an informal resource for team members.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>4 years work experience handling liability and first party claims or progressive experience in litigation.</li><li>2 years customer contact experience.</li><li>Claims adjusters license in assigned state or ability to obtain license within 3 months.</li><li>Demonstrated negotiation and customer service skills.</li><li>Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management.</li><li>Knowledge of P&C policies state laws.</li><li>Knowledge of regulatory compliance related to claims and claims litigation.</li><li>Experience handling large losses auto, property or commercial.</li><li>Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.</li></ul>What sets you apart:<ul><li>5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims.</li><li>2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.</li><li>Familiarity with injury claims litigation processes</li><li>Experience working injury claims in Missouri, New York, New Jersey, Pennsylvania, Michigan and/or Connecticut</li><li>Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.)</li></ul>Compensation range: The salary range for this position is: $85,040 - $162,550.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Claims Litigation Manager- Auto

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are seeking a motivated and forward-thinking Risk and Compliance Advisor II to join our team and play a key role in navigating the evolving landscape of AI and Generative AI (GenAI). This position requires a proactive individual with a foundational understanding of Second Line of Defense (SLOD) risk and compliance principles specific to AI/GenAI initiatives in the Financial Services and Insurance sectors.The ideal candidate will demonstrate AI Technology Exposure, with at least two years of hands-on experience using AI tools or understanding their application in business transformation, and a Data Risk Foundation of two or more years in data risk management, including data security and privacy principles. You should possess Technology Risk Skill, showing an ability to work with new technologies, identify risks, and articulate requirements. Familiarity with leading AI/GenAI platforms (e.g., LLMs, APIs) and a strong background or aptitude in data science/risk are highly valued. Furthermore, an AI Policy Awareness and the ability to discuss potential AI applications and their associated risks. If you are eager to apply your risk and compliance expertise to ground breaking AI technologies, we encourage you to apply. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC or Tampa, FL.Relocation assistance is not available for this position.What you'll do:<ul><li>Partners with key team members in the business to identify, assess, aggregate and document operational and compliance risks and controls, including operational and compliance risks associated with new or modified products, services, distribution channels, laws, regulations, and third-party operations using maturing knowledge.</li><li>Applies maturing knowledge of the business, its products, and processes, to identify, work, and raise operational risk and compliance issues.</li><li>Supports and contributes to the implementation of new risk and compliance policies, practices, and solutions to ensure multidisciplinary understanding and management of operational and compliance risks according to industry standard process.</li><li>Gathers information, analyzes data trends, and produces analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.</li><li>Assists in the formulation of stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.</li><li>Supports processes that focus on improving strategies, tools, and methodologies to measure, monitor, and report on operational and compliance risks.</li><li>Contributes in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk.</li><li>Supports processes to measure, monitor, and report on operational and compliance risks.</li></ul>What you have:<ul><li>Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.</li><li>2 years experience in the financial services or insurance industry or specialized technical fields directly related to the role.</li><li>Knowledge of risk and/or compliance management principles, tools, and applicable systems</li><li>Awareness and ability to apply risk and compliance laws, regulations, and regulatory expectations.</li><li>Ability to work with internal and external partners in a highly collaborative environment.</li><li>Critical thinking and knowledge of data analysis tools and techniques.</li><li>Experience identifying potential concerns and recommending effective solutions.</li><li>Knowledge of Microsoft Office products including Excel and PowerPoint.</li></ul>What sets you apart:<ul><li>AI/GenAI Risk & Compliance Understanding: Foundational understanding of Second Line of Defense (SLOD) risk and compliance principles as they apply to Artificial Intelligence (AI) and Generative AI (GenAI) initiatives within the Financial Services and/or Insurance sectors.</li><li>Familiarity with AI Technologies: Exposure to leading AI/GenAI vendor platforms and concepts (e.g., Large Language Models (LLMs), APIs), with the ability to discuss their potential applications and associated risks.</li><li>Technology Risk Acumen: Ability to work with new technologies, proactively identify associated risks, and articulate associated requirements.</li><li>Data Risk Foundation: Two or more years of experience in data risk management, including an understanding of data security principles such as encryption, data privacy compliance, and data lineage and quality.</li><li>AI Technology Exposure: Two or more years of exposure to AI technologies, whether through direct use of AI tools, understanding of their application in business transformation, or foundational knowledge of machine learning or Large Language Models (LLMs).</li><li>Data Science/Risk Proficiency: A strong background or aptitude in data science principles or data risk management.</li><li>AI Policy Awareness: Familiarity with AI policies, standards, and/or frameworks and understanding their importance in governing AI use.</li></ul>Compensation range: The salary range for this position is: $63,590 - $121,530.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Risk and Compliance Advisor II - Data and Innovation

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The Opportunity As a dedicated Risk and Compliance Director, you will provide independent oversight of the Credit Card and Deposits business lines, offering effective challenge and advisory services associated with products and services aligned with core business processes. Your role will involve identifying, measuring, monitoring, escalating, and reporting on operational and compliance risks by employing established risk management practices ensuring risk exposures are managed through effective mitigation strategies. You will lead a team of risk professionals and collaborate with other risk and business partners to achieve shared objectives. Additionally, you will actively participate in and support internal and external audits, as well as regulatory reviews as needed.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, Tampa, FL, Phoenix, AZ, Colorado Springs, CO, San Antonio, TX, or Plano, TX.Relocation assistance is available for this position.<h2>What you'll do:</h2><ul><li>Directs staff and initiatives that support risk management programs, to include governance support, risk oversight, risk infrastructure development, analysis of regulatory environment, and adherence to enterprise operational and compliance policies and procedures.</li><li>Reviews, communicates, and recommends the development of risk policies and procedures in partnership with senior leaders and regulatory partners to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.</li><li>Directs the oversight of risk through its life cycle and use, manages the review and assessment of state and federal regulatory requirements and associated business impacts.</li><li>Provides operational and compliance risk oversight for USAA, its affiliates, and USAA partnerships with external companies.</li><li>Partners with key stakeholders such as, federal/state regulatory agencies and business leaders to oversee the formulation of stress test plans, identification, quantification, and aggregation of risks using analytical methodologies, to include key and emerging risks, including risks associated with new or modified products, services, distribution channels, regulations and/or third-party operations.</li><li>Directs teams in the development of risk dashboards and reporting formats in alignment with risk appetite/profile and/or regulatory requirements.</li><li>Proactively identifies strategic and tactical regulatory solutions by providing risk and compliance subject matter expertise for CoSA project/process/product initiatives.</li><li>Builds and manages a high performing team of risk professionals through recruitment, training, coaching, performance management and related managerial activities.</li></ul>What you have:<ul><li>Bachelor's degree in Risk Management, Business, Finance, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>8 years of risk management, compliance, or regulatory experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area; OR advanced degree/designation in Risk Management, Business, Finance, or other discipline relevant to risk management and 6 years of work experience in a discipline relevant to risk management.</li><li>3 years of direct team lead or management experience.</li><li>Expert knowledge of relevant industry regulations and regulatory compliance in a specific area.</li><li>Advanced risk management experience understanding and implementing applicable risk and/or compliance policies, guidelines, rules, and regulations in a complex institution and/or highly matrixed environment related to banking, insurance and/or financial services.</li><li>Advanced knowledge of risk and/or compliance laws, regulations, and regulatory expectations.</li><li>Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.</li><li>Experience leading and directing work with both internal and external partners in a highly collaborative environment.</li><li>Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include demonstrated ability to effectively make data-driven decisions.</li><li>Advanced knowledge of Microsoft Office products including Excel and PowerPoint.</li></ul>What sets you apart:<ul><li>Leadership experience providing independent oversight, or the direct management of inherent risks associated with the credit card and deposits business lines.</li><li>Possess a strong understanding of operational risk principles or experience in developing and implementing operational risk frameworks and/or strategies.</li><li>Deep understanding of the regulatory environment and compliance requirements associated with deposits and credit card products.</li><li>Leadership experience in operational risk management, compliance, or internal audit functions with a proven track record of effectively leading and mentoring teams and cultivating a high-performance culture driving team success.</li><li>Excellent verbal and written communication skills with the ability to articulate complex risk assessments, strategies, and recommendations to diverse stakeholders, including senior leadership and regulatory bodies.</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $143,320- $273,930.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Director, Risk and Compliance Management – Credit Card and Deposits

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs an Instructional Designer I (Mid-level), you will partner with business leaders and Learning Performance Consultants to gather and validate learning requirements (performance requirements, measures of success, terms and conditions). Perform analyses, designs, and develop learning curriculum to improve performance of USAA Claims Contact Center Representatives (Auto and Property). Assess the learning outcomes that need to be developed, understands the performance expectations and gaps, and assists in deriving the appropriate learning solution.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL.Relocation assistance is not available for this position.What you'll do:<ul><li>Designs and develops interactive facilitator-led and online content that meets the learning needs of the business.</li><li>Organizes course content to produce curriculum that meets learning needs of the business.</li><li>Develops and manages timelines and milestones.</li><li>Collaborates with internal business partners to validate that curriculum solutions align to business priorities and strategy for operational effectiveness.</li><li>Creates learning objectives, storyboard or design documentation and learning approaches targeted to business goals and requirements.</li><li>Completes peer-to-peer reviews to ensure consistency, quality, and appropriate use of course content guidelines.</li><li>Collaborates with 3rd party vendor team to manage and engage third party vendor relationships to provide appropriate learning solutions to specific audiences.</li><li>Applies understanding of the business, its products, and processes to reshape content for changing needs.</li><li>Reviews work in partnership with contract designer to ensure deliverables are aligned with business requests.</li><li>Collaborates with Learning Performance Consultants (LPC) to gather information and provide design recommendations.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>4 years progressive work experience in instructional design projects to include knowledge and application of instructional design methodologies and multi-media development technologies.</li><li>Demonstrated organizational and project management skills with ability to apply concept solutions to every project.</li><li>Strong communication skills with demonstrated ability to communicate with all levels of management and staff.</li><li>Proficient experience with instructional authoring tools (i.e., Articulate Storyline 360) and other learning technologies.</li></ul>What sets you apart:<ul><li>Experience with auto or property claims handling or content design for auto or property claims.</li><li>2 years of experience with Learning Management Systems (LMS), curating content, and strategies for learner engagement.</li><li>2 years of experience creating and delivering multi-level learning assessments with a deep understanding of assessment methodologies (e.g., Kirkpatrick's Levels of Evaluation, Bloom's Taxonomy).</li><li>Proven ability to design and implement valid and reliable assessments that accurately measure learning outcomes and impact on business performance.</li><li>Ability to design and implement learning solutions that support company goals and achieve measurable business results.</li><li>Excellent skills in managing stakeholders and consulting with the business. This includes understanding needs, turning requirements into learning solutions, and building relationships across the organization.</li><li>Experience working in a fast-paced Agile learning organization.</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $69,920 - $133,620.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Instructional Designer I (Mid-level) P&C Claims Contact Center

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Physical Damage Specialist, you will within defined guidelines and framework, responsible for building relationships and providing oversight of our third-party vendors through virtual or in person interactions with members, claimants, and third-party personnel. Drives USAA's financial strength by ensuring accuracy and quality of third-party vendors’ work product. Works to resolve problems with a focus on the mission and exceptional member experiences.What you'll do:<ul><li>Responsible for on-boarding, oversight, maintaining partnerships, and coaching to performance of our contractual and/or operational goals as applicable.</li><li>Evaluates vendor work product to ensure quality, accuracy, and adherence to the terms and conditions of the contract.</li><li>Collaborates with 3PRM on vendor footprint to balance member needs and operational resources.</li><li>Responsible for complaint and payment discrepancy resolution within the vendor MOI.</li><li>Provide direction as needed on borderline Total Loss situations.</li><li>Accountable for providing decisions and insight on physical damage losses within authority granted and advances requests for further authority as needed.</li><li>Acquire and apply advanced knowledge of P&C insurance industry products, services, contracts and internal processes and procedures to ensure compliance.</li><li>Support workload surges and/or Catastrophe Operations, as needed.</li><li>Assist with handling output/efficiency and associated USAA adherence guidelines affiliated with Auto Physical Damage processes (e.g., Rental, Alternative Parts Utilization, Vehicle Owner Communication, Assignment Completions).</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma.</li><li>4 years auto physical damage estimating experience.</li><li>Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 certification within 12 months of hire.</li><li>Capability to prioritize, problem solve and effectively communicate next steps and path to resolution.</li><li>Effectively communicates through multiple channels to include utilization of digital tools to drive speed, accuracy, and service.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.</li><li>Strong oral and written communication skills.</li></ul>What sets you apart:<ul><li>2+ years of Auto adjusting experience</li><li>Proven track record to multi-task and triage claims in a high-volume environment</li><li>Proficiency with CCC vehicle damage estimating system</li><li>Current P&C insurance adjuster license</li><li>I-CAR Platinum certification</li></ul>Compensation range: The salary range for this position is: $77,120 - $147,390.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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