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- Server/Network/rPDU device rack, stack and cable incl. Cable Management - Rack/MOR Cabling - General supervised Deployment support - Decommission IT equipment (server and network under MSFT supervision), DBD removal only (does not perform any scanning) - Physical audits of datacenter assets - Basic Server (Discrete/Rack-based) repair following documented procedures - Physically assist in moving and racking equipment - Maintain data center facilities removing debris and empty boxes once no longer needed - Hard drive shredding - Moving Locked DBD Bins to shred area - Audit and inventory management support &amp; spine clean up - Physical audit of drinks/stationary on campus and reorder as necessary through CBRE/Staples - Perform rack movementAdditional Skills &amp; QualificationsMust be willing to get their hands dirty when the time calls for it, working a pallet jack, running cables in the data center, inventory of devices/equipment. This isn't a strictly technical role.

public

Data Center Technician

Responsibilities: • Will be handling about 35-45 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call. • This person will be responsible for handling inbound calls pertaining to insurance servicing questions. • Will receive questions from borrowers, insurance agents and financial institutions. • The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions. • Majority of calls will be in regards to payment and/or coverage questions. • The CSR must be able to multi-task between various systems to research and document the phone calls. • The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis. • Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner. MUST HAVE: • At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service) • Efficient in using a windows PC computer and navigating their software system (super easy to learn) • typing: at least 35 WPM • Good verbal and written communication skills (will be on the phone all day and be required to follow up via email in some instances) • internet connection - will be required to train remote and work remote. • Reliable transportation NICE TO HAVE: • 2+ years of call center experience • Insurance or mortgage background

Customer Service Representative

Job DescriptionPosition Overview: As a Member Services Representative, you will be the first point of contact for members seeking assistance with their health plan benefits, account status, and service-related inquiries. This is a high-impact role requiring empathy, attention to detail, and a commitment to delivering exceptional service. Key Responsibilities: -Respond to inbound calls and digital inquiries from Medicare and Medicaid members regarding benefits, claims, payments, and services. -Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system according to compliance and procedural standards. -Collaborate with internal departments and external partners (e.g., medical groups, facilities) to resolve complex issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching sessions to maintain up-to-date knowledge of products and procedures.Additional Skills &amp; Qualificationso Must have a High School Diploma or GED o Must be flexible to work varied shifts ranging anywhere from 8 a.m. to 8 p.m., seven days a week. o Possess excellent listening skills/ability to analyze for resolution and be solution-oriented. o Must possess above-average verbal and written communication skills, proven soft skill abilities/proficiency, a strong attention to detail, and an interest in preventing errors. o Demonstrate critical thinking and decision-making abilities. o Must possess demonstrated competency in Windows (*Outlook, Word, Internet Explorer, Excel, and PowerPoint). o Ability to deliver ‘delightful’ customer service experiences and build customer satisfaction and loyalty. o Strike a positive and cooperative tone with both customers and coworkers. o Possess a positive attitude, is upbeat, outgoing, and confident. o Be self-reliant and dependable, ability to work independently and as a team. o Be patient, stress-tolerant, and show empathy. o Ability to thrive in a lively working environment and multi-task. o Ability to accept constructive feedback. o Possess ability and/or some experience in presentation capability to individuals, groups, and leadership audiences. o Ability to mentor peer group in best practice standards o Must be a team player, self-starter, and have demonstrated initiative. o Must be able to build and/or retain excellent customer relationships. o Must possess the ability to problem solve and resolve customer complaints. o Must possess the ability to upsell our products and our company, possess a sales aptitude, be passionate about our products and our customers. o Must possess basic reading, writing, and arithmetic skills (reading/math comprehension). o Must be able to do some travel. o Service-oriented, actively looking for ways to help people. o Meet quality, productivity, and behavior expectations.

Member Services Representative

Position Objective:
Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.
1. Clinical Decision Making/Judgment
<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;">
<li>Demonstrates clinical nursing knowledge and skill in the specialization of the unit.</li>
<li>Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.</li>
<li>Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.</li>
<li>Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.</li>
<li>Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.</li>
<li>Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.</li>
<li>Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.</li>
<li>Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.</li>
<li>Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.</li>
</ul>
2. Nurse-Patient Family Relationships
<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;">
<li>Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.</li>
<li>Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.</li>
<li>Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.</li>
<li>Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.</li>
<li>Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.</li>
</ul>
3. Clinical Scholarship
<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;">
<li>Participates in QI, CPI and risk management activities at the unit, department or organizational level.</li>
<li>Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.</li>
<li>Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.</li>
</ul>
4. Clinical Leadership
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<li>Participates in unit shared governance according to departmental standards.</li>
<li>Participates in the education and orientation of new staff.</li>
<li>Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.</li>
<li>Employs real time computer documentation when completing patient record.</li>
</ul>
Educational/Experience Requirements:
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<li style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;">Graduate of an accredited school of nursing</li>
<li style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;">Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.</li>
<li>Where applicable, completion of a BSN is required within 5 years of date of hire</li>
</ul>
Required License/Certifications:
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<li>Current licensure as a registered nurse by the Maryland Board of Nursing</li>
<li>BLS - American Heart Association Health Provider</li>
<li>If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.</li>
</ul>
&nbsp;Additional requirements by department:
PALS Requirement:
The following department(s) require PALS: Pediatrics Unit, Postanesthesia Care Unit, Endoscopy, Procedural Care Unit, Interventional Radiology.
ACLS Requirement:
The following department(s) require ACLS: Heart and Vascular Unit, Neuro Care Unit, ICU/IMU, Interventional Radiology, Postanesthesia Care Unit, Resource Nurses, Emergency Department, Prep, Telemetry, Medical Surgical Elder Care, Outpatient Infusion, Vascular Access Team, DRCC Bowie, Observation Unit, Endoscopy, Procedural Care Unit, Cardiac Cath Lab, Flex Nursing Unit, ICU, Operating Room (LHDCMC only), Cardiac Cath Lab, Observation Unit, DCMC IP Mental Health, and Edwards Pre-Op and PACU. 
Chemotherapy/Immunotherapy Certification&nbsp;requirement: 
Certification within 6 months of hire if experienced or within 1 year for new graduate nurse
The following department(s) require a Chemotherapy/Immunotherapy Certification:&nbsp;Oncology Unit
NRP - Neonatal Resuscitation requirement:
The following department(s) require NRP - Neonatal Resuscitation: Mother and Baby Unit, Neonatal Intensive Care Unit, Labor and Delivery Unit, and Women's Surgical Unit. 
BLS requirement:
The following department(s) require BLS: Employee Health, Performance Improvement, Special Pathogens Unit, Neuro Care Unit, Pre-Anes Testing, Wound Care Center, Medical Staff Office, Nursing Administration, Nursing Graduate Program, Women's Surgical Unit, Joint and Spine Unit, 4 Medical, IV Therapy, Nursing Quality and Research, HSCRC Nursing Grant, Flex Nursing Unit, ICU, Operating Room, Short Stay Unit, Postanesthesia Care Unit, Progressive Care Unit, 4TH FLOOR, DCH 3 East Med Surg Telemetry, 3 West Oncology, Emergency Room,&nbsp;Oncology Unit&nbsp; and 2 EAST OBS.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -&nbsp;
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position.&nbsp; This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.<div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay Range</div><div class="pay-range">$34&mdash;$54 USD</div></div></div><div class="content-conclusion">Luminis Health Benefits Overview: • &nbsp; &nbsp;Medical, Dental, and Vision Insurance • &nbsp; &nbsp;Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) • &nbsp; &nbsp;Paid Time Off • &nbsp; &nbsp;Tuition Assistance Benefits • &nbsp; &nbsp;Employee Referral Bonus Program • &nbsp; &nbsp;Paid Holidays, Disability, and Life/AD&amp;D for full-time employees • &nbsp; &nbsp;Wellness Programs • &nbsp; &nbsp;Employee Assistance Programs and more *Benefit offerings based on employment status
Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.&nbsp; Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
 
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&nbsp;</div>

Staff Nurse

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.This is a field-based role for the area of the following counties in VA: Fairfax, Loudoun or Prince William. Candidates currently living in this location or willing to self-relocate are encouraged to apply.<h2></h2><h2>What you'll do:</h2><ul><li>Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.</li><li>Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</li><li>Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.</li><li>Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.</li><li>Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.</li><li>Maintains accurate, thorough, and current claim file documentation throughout the claims process.</li><li>Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.</li><li>Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.</li><li>Adjusts complex claims with attorney involvement.</li><li>Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.</li><li>May require travel to resolve claims, attend training, and conduct in-person inspections.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul><h2>What you have:</h2><ul><li>High School Diploma or General Equivalency Diploma required.</li><li>2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.</li><li>Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.</li><li>Proficient knowledge of residential construction.</li><li>Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.</li><li>Proficient negotiation, investigation, communication, and conflict resolution skills.</li><li>Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.</li><li>Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li></ul><h2>What sets you apart:</h2><ul><li>US military experience through military service or a military spouse/domestic partner</li><li>5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)</li><li>Prior experience adjusting property claims using virtual technologies</li><li>Prior property field adjuster experience handling DWG, APS and ALE adjustments</li><li>Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)</li><li>Xactimate Level 1 and/or Level 2 certification</li><li>Prior deployments in support of catastrophes</li><li>Currently hold an active Adjuster License</li><li>Currently reside within or have the ability to self-relocate to one of the following counties in VA: Fairfax, Loudoun or Prince William</li></ul><h2>Physical Demand Requirements:</h2><ul><li>May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.</li><li>May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.</li><li>May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.</li><li>May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.</li></ul>Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Property Adjuster Specialist - Field

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Senior HR Generalist, Ann Sacks
 
Work Mode: Onsite
 
Location: Onsite, four days per week – Portland, OROpportunity<div> Under the direction of the Sr. HR Manager, the Sr. HR Generalist has the primary responsibility of providing day-to-day HR support to Ann Sacks Tile & Stone, and is a key HR partner to specific client groups within the business. This position will support the linking of HR activity to the success and strength of the organization, interfacing at all levels of the business to bring HR activity into alignment with organizational goals. This role is a trusted advisor, culture driver, and front line support for our Portland based manufacturing and corporate teams. Generalist duties to include employee relations, talent strategy, onboarding, policy & compliance, and HR administration.SPECIFIC RESPONIBILITIES HR Strategy <ul><li>Participate in department and business meetings to gain insight into Ann Sacks’ business and strategic plans. Provide support to the development of Human Resource plans and actions to best align talent to achieve the business goals</li><li>Develop long term talent pipeline and leadership succession plans for Ann Sacks Operations team</li></ul> Employee Development / Relations <ul><li>Partner with supervisors within client group on handling complaints, performance concerns, terminations, promotions etc. </li><li>Conducts workplace investigations according to company standards, escalating to HR leader as needed</li><li>Serve as a key partner in driving the employee engagement process, including deployment of engagement surveys and action planning for key client groups</li><li>Champions recognition culture and participation in company rewards strategies</li><li>Act as a liaison between employees and management</li><li>Maintains and responds to general employee inquiries to specified service levels, utilizing good judgement to escalate to HR leader as appropriate</li></ul> Recruiting & Integration <ul><li>Recruiting process support and compliance, requests or creates new job requisitions</li><li>Serve as liaison to recruiters for key positions, working with hiring managers on the selection process and overall recruitment project</li><li>Handle the pre-employment testing process for specific roles</li><li>Manage temporary staffing agency relationships, in coordination with hiring managers</li><li>Drive the new hire integration experience, including process support, manager support, and new hire check-ins</li></ul> Policy and Procedure <ul><li>Support the process of updating HR policies and procedures, which may include ownership of specific policy areas and/or updating projects</li><li>Monitor compliance with government regulations across multi-state population </li><li>Monitor management compliance with HR policies and procedures</li></ul> <ul><li>Act as a liaison with the Kohler legal department as necessary</li></ul> Administration <ul><li>Serves as the primary owner of all personnel ACTs (transactions), working with functional managers to complete the process</li><li>Support org maintenance and headcount planning organization </li><li>Maintain location specific compliance related to the HR function (with support from labor relations team) </li><li>Maintain and organize general HR files, SOPs, and local employment records</li><li>Liaison with payroll department to resolve employee concerns</li><li>Assists with the creation of internal HR communications, trainings decks, meetings etc. </li><li>Assist with special projects as needed</li></ul> Training <ul><li>Assist plant leaders in the development of specific trainings/orientations for manufacturing hires and supports Kohler manufacturing / supply chain training initiatives</li><li>Supports annual ethics training delivery and tracking for manufacturing roles</li><li>Provides occasional training support (facilitation and/or content) to HR and Training teams to support employee development across all teams</li></ul> Benefits Support <ul><li>Advocates and drives employee wellbeing initiatives and participation </li><li>Serve as liaison for workers’ comp, payroll, and leave of absence teams as needed </li><li>Support general employee inquiries and liaison with Kohler COEs</li></ul></div><div>KEY SKILLS & COMPETENCIES</div> <ul><li>Skills to work independently and problem solve, utilizing good judgement. </li><li>High level of organization and attention to detail. </li><li>Skills to prioritize and meet deadlines. </li><li>Communication skills to engage with others thoughtfully and build trust. </li></ul>
 
Skills/Requirements
 
<ul><li>Requires minimum of 5 years of related experience (HR, recruitment, administration, management etc.), with preference given to experience in a manufacturing, retail, or distributed sales environment.</li><li>Bachelor’s degree in human resources or related field preferred, but not required. Candidates with a variety of educational backgrounds and experiences are encouraged to apply.</li><li>Proficiency using Microsoft or similar office products required. </li><li>HR certification preferred (PHR/SHRM) or ability to complete within 12 months.</li></ul>#LI-Onsite#LI-KZ1
 
CUSTOM.PAY.TRANSPARENCY
 
Why Choose Kohler? 
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. 
 
About Us It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.  Kohler Co. is an equal opportunity/affirmative action employer.  
 
 


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Senior HR Generalist, Ann Sacks

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Manager, Claims Operations, you will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures.This role is remote eligible in the continental U.S. with occasional business travel. (East Coast Only Though) NY, NJ, Massachusetts, Rhode Island, Maine, Delaware, Pennsylvania,Relocation assistance is not available for this position.What you’ll do:<ul><li>Inspects and reviews quality of claim files and provide feedback to employees as appropriate.</li><li>Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.</li><li>Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners</li><li>Creates conditions for success removes obstacles, leads and champions change.</li><li>Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.</li><li>Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.</li><li>Handles escalations and makes appropriate decisions based on the policy.</li><li>Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.</li><li>Hires, develops, and coaches claims employees for results delivery.</li><li>Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you’ll have:<ul><li>Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.</li><li>2 years of direct team lead, supervisory or management experience.</li><li>Experience using and interpreting data to make decisions.</li><li>Demonstrated leadership, initiative, customer service and/or claims handling skills.</li><li>Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.</li></ul>What sets you apart<ul><li>5 years of property claims leadership experience.</li><li>Experience leading and developing team of adjusters ensuring quality, accuracy, and timely resolution of claims that will include high exposure/complex cases.</li><li>Advanced knowledge of property claims contracts and interpretation for Maryland.</li><li>Residential construction experience.</li><li>Subject Matter Expert in Verisk's complete suite of Property Estimating Solutions (e.g., Xactimate, ClaimXperience and XactAnalysis).</li><li>Experience leading adjusters handling catastrophe claims and ability to deploy on future catastrophes.</li><li>Highly proficient in property claims process design and process improvement.</li><li>CPCU or other insurance industry designations.</li><li>Ability to traverse ladders and roofs.</li><li>Ability to work weekends and extended hours if needed.</li><li>Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.</li><li>New England, (Maine, VT, NH, MA, CT, RI), NY, PA, NJ, DE, MD, VA.</li></ul>The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Compensation range: The salary range for this position is: $103,450 - $197,730.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Manager, Claims Operations

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Auto Reinspector, you will, within defined guidelines and framework, ensure a quality auto repair estimate and valuation product by focusing on targeted areas to continuously calibrate the reinspection process, validate reported findings and provide an objective subject matter expert (SME) knowledge to the Physical Damage (PD), Claims community and Third-Party vendors. You will drive USAA’s financial strength by measuring and reporting estimate accuracy for PD Claims and Third-Party vendors. You will complete work assignments and resolve problems independently.  This is a field-based role in the Dallas Metro, TX area. Candidates who are willing and able to work in the Dallas Metro, TX area are encouraged to apply. What you'll do:<ul><li>Measure physical damage estimate accuracy through conducting thorough, timely re-inspections/audits of automobiles and automobile estimates, and reports on payment accuracy and compliance by method of inspection (Staff, STARS, Independents and Third-Party vendors).</li><li>Report reinspection/audit findings on payment accuracy and compliance by method of inspection (Staff, STARS, Independents and Third-Party vendors) for corporate score cards.</li><li>Participate in ad-hoc audits and/or market audits in partnership with Claims Stakeholders.</li><li>Conduct Post Quality repair inspections and report findings of automobiles repaired through the STARS program.</li><li>Provide objective, proactive, and actionable feedback of Physical Damage (PD) policy, procedures and regulations to the Claims Stakeholders and Third-Party vendors.</li><li>Create awareness and drive understanding of Physical Damage (PD) procedures by delivering a work product that is consistent and compliant with policy, procedures, and regulations to Claims Stakeholders.</li><li>Serve as a PD SME through post audit calibration meetings, ride-a-longs with other PD employees inspecting vehicles, training materials, PD Director teleconferences and PD Champion teleconferences.</li><li>Apply proficient knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, auto parts distribution process and USAA claim appraisal process and procedures.</li><li>Provide subject matter expertise of end-to-end Total Loss assessment to include conditioning and options of all vehicles utilizing CCC and USAA guidelines.</li><li>Support workload surges and/or deploy to reinspect/audit Catastrophe estimate accuracy.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul> What you have:<ul><li>High School Diploma or General Equivalency Diploma.</li><li>2 years related auto physical damage estimating experience.</li><li>Currently possesses ICAR Platinum Status.</li><li>Ability to meet all USAA safe driving requirements to include verification of driving record through MVR & possession of a valid driver’s license.</li><li>Working knowledge of Microsoft Office applications (Outlook, Word, Excel).</li></ul> What sets you apart:<ul><li>6 or more years related auto physical damage experience.</li><li>Expert knowledge of CCC1 estimating platform.</li><li>Experience working for an insurance carrier.</li><li>Willingness and ability to travel at least two weeks per month.</li><li>Previous or current Auto Service Department or Body Shop experience.</li><li>Insurance designations (i.e., CPCU, SCLA, ASE, etc.).</li><li>Reside within 50miles of the Dallas Metro, TX area.</li><li>US military experience through military service or a military spouse/domestic partner.</li></ul> Compensation range: The salary range for this position is: $77,120 - $147,390.  USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).   Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Auto Reinspector - Field

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are hiring a Sr. Auto Appraiser in the Ventura County, CA area. You will within defined guidelines and framework responsible to investigate, evaluate and appraise vehicle damage claims for both repairable and total loss vehicles to ensure estimate accuracy in compliance with state laws and regulations. Accountable for delivering exceptional member service through setting appropriate expectations, proactive communications, advice, and emotional intelligence.What you'll do:<ul><li>With the use of digital tools, evaluates and appraises highly complex auto physical damage claims in accordance with the terms and conditions of the contract, corporate guidelines and state laws and regulations.</li><li>Investigate claim damages including communicating with the insured, internal claims adjusters, and third parties/vendors. May require face-to-face interactions with members and third parties.</li><li>Review facts of loss and vehicle damage to determine if subrogation opportunities exist and ensures all supporting physical damage documentation is in the claim.</li><li>Demonstrate advanced knowledge of P&C insurance industry products, services, contracts, and internal processes/systems/procedures to ensure compliance with laws, regulations, and policy provisions. </li><li>Review claims/suppliers for fraud indicators and refers to Special Investigations Unit for handling, if applicable.</li><li>Maintain accurate and current claim file documentation throughout the claims process for complex claims.</li><li>Maintain high standards of productivity through effective desk management, timely follow ups, and accurate mapping of repair plan and timeline for repair in support of fast and accurate claims adjudication.</li><li>Responsible for reviewing additional damages received from repair facilities to either complete a supplement or triage to field provider method of inspection.</li><li>May serve as a subject matter expert representative for disputed claims or trials. Serves as a resource to team members on escalated issues of a routine nature.</li><li>Partners with vendors and internal business partners to facilitate highest complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</li><li>Proactively provide policyholders with information regarding their coverage, repair estimate or total loss valuation, and claims/repair process while setting appropriate expectations.</li><li>Support workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Work various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma.</li><li>2 years of auto appraising experience.</li><li>Proficient knowledge of P&C insurance policy contracts and coverages, auto parts distribution process and claim appraisal process and procedures.</li><li>Advanced working knowledge of estimating losses using CCC or similar estimating platforms.</li><li>Demonstrated written and verbal skills to communicate with members, claimants, repair facilities, and other internal and external stakeholders.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li></ul>What sets you apart:<ul><li>Current I-Car® Platinum Certification</li><li>5+ years of APD experience writing estimates and appraising vehicles</li><li>Working knowledge of repair methods for Exotic, Luxury, Hybrid and all Electric vehicles.</li><li>Collision Body Shop experience writing estimates</li><li>Comfortable working in a fast paced, high productivity virtual estimating environment</li><li>Current Global or FL adjuster’s license</li></ul>Compensation range: The salary range for this position is: $63,590 - $121,530.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Sr. Auto Appraiser

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The Opportunity<div>As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. This is an hourly, non-exempt position with paid overtime available.</div><div><div><div><div><div><div><div><div><div>This is a Desk-based/Non-inspect role for the Pacific & Mountain Time Zone (Including the state of Arizona). This role is remote eligible for candidates located or willing to self-relocate to Pacific or Mountain Time Zone continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 3 days per week.What you'll do:<ul><li>Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.</li><li>Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</li><li>Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.</li><li>Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.</li><li>Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.</li><li>Maintains accurate, thorough, and current claim file documentation throughout the claims process.</li><li>Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.</li><li>Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.</li><li>Adjusts complex claims with attorney involvement.</li><li>Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.</li><li>May require travel to resolve claims, attend training, and conduct in-person inspections.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma required.</li><li>2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.</li><li>Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.</li><li>Proficient knowledge of residential construction.</li><li>Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.</li><li>Proficient negotiation, investigation, communication, and conflict resolution skills.</li><li>Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.</li><li>Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li></ul><h2>What sets you apart:</h2><ul><li>US military experience through military service or a military spouse/domestic partner</li><li>5 years of prior experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)</li><li>Prior experience adjusting property claims using virtual technologies</li><li>Prior property adjuster experience handling DWG, APS and ALE adjustments</li><li>Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)</li><li>Xactimate Level 1 and/or Level 2 certification</li><li>Experience handling Property Mitigation</li><li>Prior deployments in support of catastrophes</li><li>Currently hold an active Adjuster License</li><li>Currently reside or willing to self-relocate to Pacific or Mountain Time Zone (Including the state of Arizona)</li></ul><h2>Physical Demand Requirements:</h2><ul><li>May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.</li><li>May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.</li><li>May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.</li><li>May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.</li></ul>Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).</div></div></div></div></div></div></div></div></div>Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Property Adjuster Specialist - Desk

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Property General Adjuster, you will work within defined guidelines and framework to investigate, evaluate, negotiate and settle the highest complexity property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.This is a field-based role and the desire candidate needs to live in Chicago, IL area. Candidates currently living in this location or willing to self-relocate are encouraged to apply.What you'll do:<ul><li>Manages assigned claims caseload comprised of claims with highest complexity damages that require considerable knowledge and understanding of claims coverage.</li><li>Partners with vendors and internal business partners to facilitate highest complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</li><li>Extensive evaluation for highly complex claims, involving lengthy research and determination of settlement. Proactively identifies and engages in additional confirmation of potential discrepancies resulting from research involving complicated situations.</li><li>Serves as a resource for less experience staff on complicated claim situations.</li><li>Determines coverage through analyzing extensive information involving highly complex policy terms, including claim resolution.</li><li>Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount.</li><li>Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate.</li><li>Determines and negotiates highly complex settlement. Makes recommendations to management for settlement amounts outside of authority limits.</li><li>Maintains accurate and current claim file with critical documentation throughout the claims process for highly complex.</li><li>Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims.</li><li>Serves as a subject matter expert for claims handling.</li><li>Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may require deployment travel during designated CATs.</li><li>Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.</li><li>May require travel to resolve claims and conduct in-person inspections.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma required.</li><li>4 years’ relevant property claims adjusting experience that includes writing estimates of moderate-highly complex claims and field adjusting experience.</li><li>2 years’ experience handling dwelling claims.</li><li>Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire.</li><li>Proficient knowledge of Xactimate or similar estimating platform. Expert knowledge estimating losses of moderate complexity.</li><li>Advanced knowledge of property claims contracts and interpretation of case law.</li><li>Proficient knowledge of residential construction. </li><li>Demonstrated negotiation, investigation, communication and conflict resolution skills.</li><li>Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.</li></ul>What sets you apart:<ul><li>General Adjuster experience with a Standard Insurance Carrier</li><li>5+ years of Property field adjuster experience handling large loss, heavy structure claims and ALE management</li><li>5+ years of experience handling dwelling claims in the field</li><li>Xactimate Level 2 certification</li><li>Insurance Industry designations such as CPCU, AIC, SCLA, AINS</li><li>Currently hold an active P&C Adjuster License</li><li>Currently reside or able to self-relocate to Chicago, IL area</li></ul>Physical Demand Requirements:<ul><li>May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.</li><li>May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.</li><li>May require the ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces.</li><li>May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.</li></ul>Compensation range: The salary range for this position is: $82,420.00 - $162,550.00USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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