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Summary HQ based, East Hanover, NJ - relocation not available The Lead Account Support role will be responsible to lead a regional customer-facing team (up to 6 people) supporting ~100 accounts with customer product ordering (new orders, reschedules, manufacturing/delivery updates) and any inquires. Engagement provided primarily through phone and email. The lead will also guide their respective regional pods on how to effectively address customer support needs. They will serve as experts on relevant technology/systems and knowledge/content. They will be re-sponsible to manage top/high volume accounts (up to 20 accounts) and serve as their main point of contact for all product ordering needs. About the Role - Lead regional pod team (up to 6 people) directly interacting and supporting customers - Manage top/high volume accounts as main point of contact for full order management journey - Serve as subject matter expert across all elements of customer support including but not limited to customer scheduling, delivery, order management and associated system applications - Partner with cross-functional stakeholders responsible for product manufacturing and delivering to create solutions to address customer needs - Demonstrate mastery in handling complex interactions and/or cases as it pertains to navigating product ordering and delivery - Champion enhancements of protocols to respond to customer inquiries across communications (e.g., phone, chat, fax, iSMS / text, mail, and e-mail) in a prompt and courteous manner - Prepare proper documentation, and notifications; perform proper escalation, tracking, and follow-up - Adhere to all applicable Working Practice Documents (WPDs), Work Instructions (WIs) and Compliance Guidelines - Ability to work the scheduled work hours, which generally will be an 8.5-hour shift with two paid rest breaks and an unpaid lunch break -Ability to complete all calls once they have begun to ensure no interruption of service. -This position will require holiday support for Customer Support (CS) team - Responsible for identifying and reporting adverse events via the established Novartis systems as per applicable processes. Education (minimum/desirable): Bachelor's degree required; Master's degree a plus Languages: Fluent English, other languages desirable Experience: &bull; 3+ years of progressive business experience in the bi-opharmaceutical industry with broad understanding of pharmaceutical sales, marketing, customer and pa-tient services &bull; 2+ years of customer service/support experience &bull; Change management and project management expe-rience &bull; Ability to lead a team &bull; Ability to manage multiple projects and consistently meet deadlines &bull; Strong interpersonal and time management skills, and an ability for productive collaboration across varying departments &bull; Detail oriented problem solver who can make clear-headed decisions while under pressure &bull; Ability to drive results &bull; Strong written and verbal skills &bull; Proficient in PowerPoint and Excel, and navigating systems related to product ordering and case man-agement preferred &bull; Knowledge of pharmaceutical industry regulations, patient privacy and other relevant legal policies and principles &bull; Ability to work a flexible staggered schedule (early mornings/ later evenings) &bull; Oncology experience preferred Leadership Competencies - People management - Relationship building - Problem solving - Customer/patient-centric mindset - Strong written and verbal communication skills Why Novartis: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

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RLT Customer Support Account Lead - East Hanover, NJ

Summary About the role: #LI:Hybrid The Oncology Data Science team in Novartis Biomedical Research (NBR) provides computational biology, AI and data engineering expertise to the Oncology Disease Area across a wide and unique range of novel therapeutics spanning many different drug modalities. Our mission is to harness the transformative power of data and AI to accelerate the development of innovative and transformative medicines for oncology patients worldwide. We are seeking an enthusiastic AI/ML scientist with curiosity about pre-clinical and clinical drug development to help us accelerate our ground-breaking oncology drug discovery programs. You will join the Oncology Data Science team at NBR Oncology, an outstanding collaborative environment with supportive and enthusiastic colleagues who will help your AI models achieve real-world impact. About the Role Key responsibilities: <ul><li> Design, develop, implement and apply advanced machine learning algorithms, AI models, and platforms to enable the delivery of predictive insights from pre-clinical, clinical and real-world evidence datasets. </li><li> Demonstrate value of innovative AI techniques in the context of drug target identification, biomolecular interaction modeling, drug development, biomarker discovery, treatment response prediction and clinical trial design. </li><li> Work with foundational models, including pre-trained, self-supervised, multi-purpose, and multi-modal models to advance generative AI applications in drug discovery. </li><li> Collaborate with cross-functional teams to develop and adopt best practices for ML-ready data. </li><li> Contribute to scientific publications and present results at internal and external scientific conferences. </li></ul> Minimum Requirements: <ul><li> This position will be located at either the Cambridge, MA or Basel, Switzerland site and will not have the ability to be located remotely. This position will require 0-3% travel as defined by the business (domestic and/ or international). </li><li> MSc or Ph.D. in Machine Learning, Computer Science, Applied Mathematics, Computational Biology or related field; PhD preferred. </li><li> Minimum of 0-3 years of experience. </li><li> S trong experience in one or more of the following areas: generative AI, agentic AI, biomedical foundation models, geometric deep learning, multi-modal learning, and large-scale knowledge graphs. </li><li> Excellent programming skills and proficiency in deep learning frameworks (PyTorch), with openness to learning new tools and technologies. </li><li> Practical experience across ML and Large Language Models (LLMs) software stack, including feature engineering, model development, deployment, and validation. </li><li> Prior experience working with omics data and familiarity with oncology drug development. </li><li> Excellent communication skills, with the ability to communicate complex data insights and recommendations to cross-functional teams and stakeholders. </li><li> Demonstrated strong research skills, evidenced by publications in top-tier machine learning or artificial intelligence conferences and/or leading scientific journals. </li></ul> The salary for this position is expected to range between $103,600 and $192,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

AI Scientist

Summary #LI-Hybrid Join Novartis as the Associate Director, Learning Delivery, and have the opportunity to play a critical role in building the US Integrated Marketing Organization (IMO) Change Operations & Training capability to improve change adoption and deliver relevant learning experiences to our growing Community. This role is responsible for planning, prioritization, and the development of portfolio- and role-level learning initiatives in partnership with a globally distributed team of SMEs. The successful candidate will oversee the strategy, curriculum design and development, and a team of learning delivery experts accountable to build, run, and optimize learning programs for assigned domain. This position will be based in East Hanover, NJ and will not have the ability to be located remotely. Please note that this role would not provide relocation, and only local candidates will be considered. This position will require 5-10% travel as defined by the business (domestic and/or international). About the Role Key Responsibilities: <ul><li>Define and communicate a compelling vision for change, engaging and aligning all impacted teams to build buy-in and foster a shared sense of purpose.</li><li>Establish and maintain a network of change champions, providing necessary training, tools, and resources to support leaders and employees through transitions.</li><li>Develop and execute a consistent communication strategy, tailoring messages and leveraging feedback to adapt approaches and sustain momentum for change initiatives.</li><li>Integrate new practices into daily operations, promoting continuous improvement by updating processes and maintaining relevant resources as the organization evolves.</li><li>Develop and maintain curriculum strategies and standards, ensuring alignment with organizational objectives and best practices in adult learning.</li><li>Design, govern, and organize learning journeys at the role level, integrating multiple program streams to optimize the associate learning experience.</li><li>Articulate the value and benefits of learning programs through compelling content and value stories, ensuring their impact is clearly communicated.</li><li>Lead the development of high-quality, relevant, and impactful learning materials, overseeing content initiatives from conception to delivery.</li><li>Provide functional leadership to a globally distributed team of learning delivery experts, mentoring and developing team members while championing enterprise change.</li><li>Continuously seek feedback and optimize learning programs and experiences, leading high-priority initiatives and documenting processes to support ongoing organizational objectives.</li></ul>Essential Requirements: <ul><li>Bachelor's degree in Business Administration, Communications, Education, or a related field.</li><li>Minimum of 7 years of experience in change management, higher education administration, project management, or a related role.</li><li>Proven track record of successfully leading and managing change initiatives in a complex environment.</li><li>Strong understanding of change management principles, methodologies, and tools, with ability to connect strategy to execution to deliver measurable impact</li><li>Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels and present clear ideas to large audiences.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li></ul> Desirable Requirements :<ul><li>Experience in a leadership role within a large, matrixed, global organization.</li><li>Certification in change management (e.g., Prosci, CCMP) and proficiency in learning management systems</li></ul>Novartis Compensation Summary : The salary for this position is expected to range between $119,700 and $222,300 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

AD, Learning Delivery

Summary HQ based, East Hanover, NJ - relocation not available - SHIFT 7:30 AM - 4:00 PM The Associate Account Support role is responsible to complete customer support activities including but not limited to product administration scheduling, associated order management and delivery for Radioligand therapies (RLT) primarily via phone and email. About the Role - Complete customer support activities including but not limited to product administration scheduling, associated order management and delivery - Answer questions from Novartis NPS field associates to provide support to customers. Partner with cross-functional stakeholders to provide accurate and timely customer feedback - Effectively leverage internal systems for ongoing case management which includes phone and email outreaches, case documentation, and customer inquiry/request resolution. - Handle interactions and/or cases (with appropriate escalation) as it pertains to navigating product ordering and delivery. Ability to complete all calls once they have begun to ensure no interruption of service. - Follow protocols for responding to customer inquiries across communications (e.g., phone, chat, fax, iSMS / text, mail, and e-mail) in a prompt and courteous manner - Prepare proper documentation, and notifications; perform proper escalation, tracking, and follow-up - Adhere to all applicable Working Practice Documents (WPDs), Work Instructions (WIs) and Compliance Guidelines - Ability to work the scheduled work hours, which generally will be an 8.5-hour shift with two paid rest breaks and an unpaid lunch break. This position will require holiday support for CS team - Responsible for identifying and reporting adverse events via the established Novartis systems as per applicable processes. Education (minimum/desirable): Bachelor's degree required Languages: Fluent English, other languages desirable Experience: &bull; 1+ years of progressive business experience in the bi-opharmaceutical industry with broad understanding of pharmaceutical sales, marketing, customer and patient services &bull; Ability to manage multiple projects and consistently meet deadlines &bull; Strong interpersonal and time management skills, and an ability for productive collaboration across varying departments &bull; Detail oriented problem solver who can make clearheaded decisions while under pressure &bull; Strong written and verbal skills &bull; Proficient in PowerPoint and Excel, telephony and navigating systems related to product ordering and case management preferred &bull; Ability to work a flexible staggered schedule (early mornings/ later evenings) &bull; Oncology experience preferred Why Novartis: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

RLT Account Customer Support Associate - East Hanover, NJ

Summary Location: #LI-Hybrid The Insights and Decision Science (IDS) team is dedicated to enabling improved decision-making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing in-sights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the ED, Integrated Field Execution Effectiveness, this role is crucial in enhancing the performance and impact of the field force. The AD, Integrated Field Execution Effectiveness plays an important role in conducting the analyses to identify key drivers to improve efficiency and effectiveness of the US field organization. By supporting the development and refinement of key performance indicators for segments the field force, they ensure the field is well-equipped to achieve engagement goals, educational objectives, appropriate patients on medicine, and ultimately US Commercial targets. This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require 15% travel as defined by the business (domestic and/ or international)." About the Role Key Responsibilities:<ul><li>Support a systematic, comprehensive evaluation of the effectiveness (performance) a given Novartis field team (Commercial, Medical, Novartis Patient Services, etc.)</li><li>Review processes aimed at proactively uncovering key pain points and drivers of success at the field team level</li><li>Implement local level opportunity identification process in partnership with Field organizations</li><li>Provide field team leadership with relevant performance metrics and evaluations to enable responsive, strategic decision making</li><li>Work to establish near-real time awareness of field team performance across their function</li><li>Provide analytics on HCP, Account, & Medical Expert engagement to support their function</li><li>Monitor field force adherence to internal tool (e.g., NBA / decision engine, interactive visual aids, etc) recommendations (e.g., HCP prioritization, call plans, follow-ups), comparing performance of high vs low adopters, etc.</li><li>Identify potential threats and opportunities through proactive competitive benchmarking</li></ul>Education: Bachelor's degree in business administration, Marketing, Life Sciences, or a related field; an MBA or advanced degree is preferred Novartis seeks an individual with extensive experience in the pharmaceutical or healthcare industry, with a strong understanding of field force operations and sales strategies. This individual should have a proven track record of leading and managing high-performing teams, with a focus on driving execution effectiveness and achieving strategic objectives. A strong analytical background is essential, with the ability to analyze complex datasets and derive actionable insights. Essential Requirements:<ul><li>Minimum 6+ years of experience in the pharmaceutical or healthcare industry, with a deep understanding of field force operations and sales strategies</li><li>Strong analytical skills with expertise in data analysis and interpretation to drive strategic decision-making and optimize field strategies</li><li>Experience in developing and implementing key performance indicators (KPIs) to measure and enhance field force performance</li><li>Demonstrated experience in managing field force activities, including engagement strategies, sample distribution, and adherence to internal tool recommendations</li><li>Ability to provide data-driven coaching and develop feedback loops and incentive programs to improve field force performance</li><li>Excellent communication skills, with the ability to present complex insights and strategies effectively to diverse audiences, including field leadership and internal stakeholders</li><li>Proven ability to engage and collaborate with cross-functional teams, including medical, access, and commercial teams, to align strategies and initiatives</li><li>Strong leadership skills in a team environment which requires negotiation, persuasion, collaboration, and analytical judgment; Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs and priorities</li></ul>Novartis Compensation Summary : The salary for this position is expected to range between $152,600.00 and $283,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

AD, Integrated Field Execution Effectiveness

Summary This role is to enable the HEOR Immunology function to achieve excellence in value-based evidence strategy to support access, differentiation, and patient outcomes for assigned product. The Dir is directly responsible for managing relationships with the appropriate Medical Directors and commercial leads (e.g. Value and Access) to ensure alignment on strategic priorities for efficient and impactful tactical execution. The Dir along with the Ev Gen TA Head overseeing Immunology aligns with the Medical SPOC (Single Point of Contact) for assigned product's IPST (Integrated Product Strategy Team). The Dir will also be responsible for executing tactical evidence initiatives to support medical product strategies. About the Role Major accountabilities: <ul><li> Represent HEOR function in Medical Strategy Teams in the development of medical and HEOR strategies to demonstrate the value of products to payers, clinical decision-makers and patients. </li><li> Proactively generate and communicate evidence necessary to optimize patient access and value of Novartis products in the US market. </li><li> Exhibit leadership in strategic alignment with other areas and proactively propose new impactful ideas in cross-functional teams. </li><li> Manage multiple HEOR projects, associated budgets and external & internal partners, while ensuring a high level of scientific rigor and alignment with stakeholders. </li><li> Build robust external institutional and individual level partnerships as needed. </li><li> Effectively communicate impactful research to diverse audiences. </li><li> Publish and present impactful research at scientific conferences and forums. </li><li> Business Partnering - Effectively partner with internal stakeholders at strategic and tactical levels to shape research partnerships; generate and disseminate robust HEOR findings in support of external stakeholders including SOCs and payers. </li></ul>Key performance indicators: <ul><li> Establishing strategic advantage for company through driving innovative and impactful HEOR research portfolio </li><li> Timely and efficent delivery of HEOR evidence tactics with demonstrated impact </li><li> Outstanding business partnering with internal and external stakeholders </li><li> Ability to succesfully innovate and drive organizational change </li><li> Patient Access to/reimbursment for company medications </li><li> Ablity to build an organizational culture in-line with the stated cultural aspiration </li></ul>Minimum Requirements: &bull; An advanced degree (masters or doctorate) in health economics, statistics, epidemiology, health policy or related field is required. &bull; PhD or PharmD with strong focus in Health Economics, Public Health, Epidemiology or related field preferred. &bull; Immunology experience preferred &bull; Fluent English - Oral and written &bull; 5-7 years + experience in the pharma or healthcare sector, preferably in health economics, market access or related functions/fields is required. &bull; Substantial experience in shaping HEOR and RWE strategy and hands-on execution supporting inline and pipeline products is required. &bull; Experience engaging or partnering with external organizations (e.g., SOCs, payers, universities, value assessors, regulatory agencies, etc.) is strongly preferred. &bull; Candidates have consistently demonstrated ability to lead and execute and drive excellence in cross-functional teams both within their direct area of responsibility and across their organization, &bull; Expert knowledge of Health Economics, Outcomes Research, and Real World Evidence including study design, methodologies, modeling, data sources and analyses is required. &bull; Deep knowledge of US healthcare financing and delivery system, US payer environment, evolving trends and competitive landscape is required. Why Novartis: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture #LI-Remote Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Director, US HEOR Product Lead - Remote

Summary Novartis has an incredible opportunity for a talented individual to join our team as an Associate Director, HCP Marketing Strategy. This pivotal role is your chance to shape the future of a key product in the rare renal space, driving innovative marketing strategies that will enhance the lives of patients and healthcare professionals. The Associate Director, Marketing Strategy supports the development and execution of the HCP marketing strategy, providing vital strategic input, insights, and deliverables to guide the planning and implementation of an integrated customer experience. This position is based is East Hanover, NJ and will not have the ability to be located remotely. Please note that this role would not provide relocation and only local candidates will be considered. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require up to 25% travel. About the Role Key Responsibilities: <ul><li>Identify barriers and opportunities to enhance the HCP experience, focusing on human insights to drive brand growth.</li><li>Collaborate effectively with agencies and cross-functional teams to streamline communication and implement strategy.</li><li>Challenge existing assumptions by bringing fresh perspectives on HCP behaviors.</li><li>Build deep brand and therapeutic area expertise to inform go-to-market strategies.</li><li>Share best practices to influence patient and customer engagement across the brand lifecycle.</li><li>Design and execute innovative digital marketing strategies aligned with brand goals.</li><li>Develop customer-centric content tailored to disease areas and brand needs.</li><li>Support integrated marketing plans across audience segments and channels. Partner with marketing and HCP/DTC teams to align brand initiatives with customer insights.</li></ul> Essential Requirements: <ul><li>Education: Bachelor's degree in a related field is required</li><li>Minimum of 5 years of experience in commercial marketing for pharmaceuticals</li><li>Minimum of 3 years of demonstrated experience in leveraging data, analytics, and customer insights in the US market.</li><li>Experience in supporting high-performing brands in highly competitive categories within the US</li><li>Strong cross-functional leadership and ability to collaborate effectively with various stakeholders and teams including Product, Communications, Legal, Regulatory, Compliance, and Global</li><li>Excellent written and oral communication skills with the ability to effectively communicate complex ideas and information to a range of audiences and stakeholders.</li><li>Experience in supporting high performing brands in highly competitive categories within the US</li><li>Relevant experience in digital, non-personal promotion, media, and social</li></ul> Desirable Requirements: <ul><li>Rare disease or renal therapeutic area experience</li><li>Launch experience for blockbuster specialty treatments and experience in digital strategies/capabilities development</li></ul>Novartis Compensation Summary: The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Associate Director, HCP Marketing Strategy - Renal Rare Disease

Summary The Warehouse Team Lead is responsible for leading their respective shift operation including personnel to ensure all production supply tasks are completed per the finite schedule daily. The Team Lead will be the main contact for all department material requests outside of the finite schedule. The Team Lead is also responsible to oversee all safety procedures and ensure general warehouse organization. About the Role Location: This position will be located in Durham, NC and will be full time on-site. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. Shift: This role is on a 12-hour rotating Night Shift; 6 pm - 6 am (2 days on, 2 days off, 3 days on) Company will not sponsor visas for this position. Key Responsibilities:<ul><li>Coach and develop Warehouse Technicians including hands-on training for continuous improvement.</li><li>Serve as the main point of contact for the manufacturing shift leaders, the Finite Scheduler, Logistics team leaders.</li><li>Oversee and execute daily/weekly Finished Product Shipping, including all related ERP system transactions and Teams communications for confirmation of scheduled activities.</li><li>Oversee inventory control procedures, including executing weekly cycle counts to ensure inventory accuracy.</li><li>Attend daily morning production meeting and serve as the primary contact for the Warehouse.</li><li>Support all internal material requests from Manufacturing (MFG), Quality Control (QC), Technical Research and Development (TRD), and Manufacturing Science & Technology (MS&T) from various source documents.</li><li>Conduct monthly safety walks as scheduled by the HSE team and report all good catches, incidents, etc. via the Enablon HSE/net system.</li><li>Provide documentation for product damages, inventory discrepancies and/or product quality issues as necessary to the Incoming Quality team.</li><li>Communicate with the incoming shift Lead all important information and/or tasks necessary to ensure production support and/or project completion.</li><li>Operate with minimal supervision and perform other related duties as assigned.</li></ul>Requirements:<ul><li>High School diploma with 3 years of pharmaceutical warehouse material handling experience.</li><li>B.S. degree is preferred.</li><li>ERP system experience.</li><li>Prior experience with the KANBAN system is preferred.</li><li>Experience leading others, including scheduling and managing time off, is preferred.</li><li>Forklift certification: certified trainer preferred.</li><li>Strong written and oral communication skills, detail oriented.</li><li>Physically able to safely lift and move materials up to 50 lbs.</li><li>Ability to work well in a team setting.</li><li>Ability to maintain a professional work environment.</li></ul>Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $23.99 and $ 44.56 per hour . The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. #LI-Onsite Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Warehouse Team Lead

Summary Location: The location for this role will be Cambridge, MA or San Diego, California and will follow a hybrid working schedule. #LI-Hybrid The Novartis R&D IP Legal team is seeking a Patent Attorney II, Biologics to independently perform core patent and more complex patent, exclusivity, and related activities. This individual will advise and strategically partner within the business, including with leaders within the business, with respect to patent and related activities. To utilize high level expertise on specific topics for assigned portfolios and tasks, and within the IP area. To contribute to the development of operational and strategic objectives. About the Role What you will be doing: <ul><li>Undertakes and leads core and some complex patent activities in role; e.g. patent drafting and prosecution, patentability and freedom to operate analysis, IP due diligences, litigation, and contract IP terms.</li><li>Manages a patent portfolio relating to a key product, multiple products, or other strategic assets.</li><li>Applies expertise in national patent law and practice and superior working knowledge of foreign patent law and practice.</li><li>Understands other forms of protection relating to exclusivity, and applies as required.</li><li>Understands the business of the Novartis group as part of the healthcare industry, and the role of IP in the business at that level.</li><li>Builds relationships and counsels senior colleagues and key Business Partners on complex and high value/impact IP-related matters and represents IP on respective boards/meetings as needed.</li><li>Manages patent and other exclusivity litigation with some independence according to the agreed process.</li><li>Contributes to management of budget through careful planning, management of external counsels, and applying cost containment strategies.</li><li>Contributes to implementation and applies IP policies and guidelines.</li><li>Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)</li></ul>Role Requirements: <ul><li>J.D. degree with admission to at least one state bar & registered to practice before US Patent Office; and</li><li>Bachelor's degree in biology or Biochemistry; MS or PhD, in biology, e.g., molecular biology, or similar</li><li>PLUS</li><li>1-2+ years exposure to the drug discovery and development processes utilized at pharmaceutical and/or biotechnology companies</li><li>5+ years of experience as a patent practitioner in a law firm or in the pharmaceutical or biotechnology industry is required;</li><li>Strong scientific background in the biological sciences, preferably including direct lab experience;</li><li>Expertise in local (US) and PCT law, filing process and prosecution practice; detailed understanding of counterpart European patent law and other major global patent systems;</li><li>Strong customer-service experience & focus to build and sustain effective partnerships with key stakeholders and project teams;</li><li>Experience integrating global outlook and management of product lifecycle into decision-making process;</li><li>Effective analytical, presentation, and communication skills and demonstrated ability to work both independently and collaboratively in a team;</li><li>Well-developed research and critical thinking skills, and sound decision-making abilities, with attention to detail to produce consistently accurate work</li></ul>Novartis Compensation Summary: The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Patent Attorney II, Biologics

Summary Location: East Hanover There are 4 Dir, Medical Insights & Analytics associated with this job posting. The roles are as follows: Dir, Medical Insights & Analytics, CRM Dir, Medical Insights & Analytics, Immunology Dir, Medical Insights & Analytics, Neuroscience Dir, Medical Insights & Analytics, Oncology About the Role: The Insights and Decision Science (IDS) team is dedicated to enabling improved decision-making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the ED, Medical Insights & Analytics, this role is critical in leveraging data-driven insights to shape Medical Affairs strategy, ensuring scientific engagement is tailored, evidence-based, and aligned with evolving HCP and KOL needs. The Dir, Medical Insights & Analytics plays a pivotal role in transforming Medical strategies by bridging insights and capabilities from IDS with business and functional needs. The Dir, Medical Insights & Analytics collaborates closely with the ED to conduct analyses and sharpen strategic recommendations, ensuring alignment with organizational goals. This role will partner with other members of IDS, fostering a culture of innovation and thought leadership, challenging established norms, and driving excellence in product strategy. Acting as a central point of contact, this role facilitates seamless connectivity and collaboration across IDS functions, integrating and synthesizing insights to create robust action plans and strategic recommendations for functions. This position will be located at East Hanover, NJ site and will not have the ability to be located remotely. This position will require 15% travel as defined by the business (domestic and/ or international). About the Role Key Responsibilities:<ul><li>Deliver integrated insights and analytics to support data-driven decision-making for medical teams</li><li>Partner with Medical leadership to understand key business challenges and provide actionable recommendations</li><li>Identify and activate IDS capabilities to address analytical needs, ensuring alignment with medical team priorities</li><li>Collaborate with the medical team leadership to further refine analyses & sharpen insights / recommendations</li><li>Support the prioritization of IDS efforts within therapeutic areas, focusing on high-impact opportunities</li></ul>What You'll Bring to the Role: Education: Bachelor's degree in Life Sciences, Data Science, Business Administration or a related field; an MBA or advanced degree is strongly preferred Novartis is seeking an experienced individual to drive patient finding initiatives, leveraging data analytics and insights to identify underdiagnosed or untreated patient populations. The ideal candidate will possess a deep understanding of the pharmaceutical landscape, with expertise in applying advanced methodologies from varied data sources to uncover patient growth opportunities and optimize treatment strategies. This role requires a strong ability to foster collaboration across cross-functional teams and cultivate a culture of innovation. Essential Requirements:<ul><li>Minimum 8 years of experience in the pharmaceutical or healthcare industry, with a strong focus on analytics & insights, scientific engagement strategy, and evidence generation to support data-driven decision-making</li><li>5+ years of domain expertise in these areas are highly desired: marketing, secondary data analytics, data science, primary market research, field analytics and insights, medical affairs, or other related strategic analytics and management consulting</li><li>Proven track record of enabling data-driven decision-making at an advanced level, including addressing complex business challenges and supporting organizational strategy development</li><li>Strong understanding of medical strategy, scientific exchange, and real-world evidence (RWE) generation in a pharmaceutical or biotech setting</li><li>Strong analytical background, strategic thinking and problem-solving skills, with the ability to analyze complex and dynamic data sets into actionable insights and aligning them with business priorities to drive impactful results</li><li>Excellent communication skills, capable of effectively collaborating with leadership across NVS and IDS functions to translate strategic objectives into the right data sources and analysis and present complex insights effectively to diverse audiences</li><li>Demonstrated ability to maintain flexible collaboration with diverse teams including internal IPST/TA teams and external partners to meet strategic objectives</li><li>Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs and priorities</li></ul> Novartis Compensation and Benefit Summary : The pay range for this position at commencement of employment is expected to be between $185,500.00 and $344,500.00/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Director, Medical Insights & Analytics - (4 roles)

Summary Location: East Hanover #LI-Onsite About the Role: The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the ED, Payer and Access Strategy Insights, the Dir, Payer Insights plays a crucial role in providing payer insights and data-driven analytics to support payer and pricing strategies that align with the NVS' mission to enhance patient access to innovative therapies. This role will be responsible for leveraging advanced analytics to drive informed decision-making and optimize payer and contracting strategies. By conducting comprehensive assessments and impact analyses, the Director identifies key opportunities to enhance access and address customer needs. This role involves collaborating with stakeholders to develop robust pricing & contracting models and assessing the implications of emerging policies and regulations (e.g., IRA, value-based pricing, PBM regulation). Through scenario modeling and data-driven insights, the Director ensures that the organization remains agile and responsive to market dynamics, ultimately enhancing product uptake and revenue performance. This position will be located at East Hanover, NU site and will not have the ability to be located remotely. This position will require 15% travel as defined by the business (domestic and/ or international). About the Role Key Responsibilities:<ul><li>Proactively drive Market Access (MA) insights, lead analytical resources to synthesize and analyze MA data assets informing key business stakeholders</li><li>Leverage deep market access expertise to identify evolving dynamics and trends that shape access strategy and business performance</li><li>Serve as an analytical thought leader by partnering with Market Access and IDS cross functional teams to deliver actionable insights that inform contracting strategies, enhance pull-through effectiveness, and drive brand performance and profitable access across the U.S. pharmaceutical portfolio</li><li>Define pre-launch analytical needs including data assets, vendor partnerships, dashboards, reporting infrastructure, and resource planning</li><li>Oversee and conduct complex analyses to address strategic questions and deliver actionable business recommendations through synthesized findings</li><li>Champion innovative analytical methodologies and strategically deploy resources to quantify and prioritize opportunities, assess and monitor competitive risks, and dynamically inform business strategy</li><li>Provide strategic consultation and thought leadership by proactively engaging stakeholders, collaborating with IDS cross functional teams, and leveraging external consultancies to embed the best market practices and drive innovation</li><li>Deliver actionable analytics that quantify contract performance and optimize payer access strategies across Commercial, Medicare, and Medicaid channels</li></ul>What You'll Bring to the Role: Education: A bachelor's degree in Business Administration, Supply Chain Management, Data Analytics, or a related field; an MBA or advanced degree is preferred Novartis seeks individual with extensive experience in market access strategy and analytics within the pharmaceutical industry. This individual should have a proven track record of effectively deriving actionable insights and collaborating with market access stakeholders. A strong analytical background is essential, with the ability to leverage advanced analytical tools and market research to identify opportunities for enhancing market access and understanding customer needs. T he candidate should be skilled in analyzing the implications of emerging policies and regulations on pricing models and profitability. Essential Requirements:<ul><li>Minimum 8+ years of pharmaceutical or related healthcare business, with a deep understanding of market access dynamics and access / pricing strategies</li><li>Minimum 3+ years of domain expertise in these areas are highly desired: market access secondary data analytics, data science, primary market research, field analytics and insights, and patient service analytics, or other related strategic analytics and management consulting</li><li>Proven track record of supporting data-driven decision-making, including assessing and identifying the support needed to address complex business challenges and enable shaping of organizational strategy.</li><li>Strong Market Access business acumen with ability to understand and interpret information from multiple sources </li><li>Results oriented with excellent communication and collaboration skills </li><li>Comfortable working in ambiguity with the ability to challenge traditional thinking to solve problems </li><li>Demonstrated abilities to influence without authority, lead teams and develop/foster relationships with senior leadership </li><li>Proven teamwork, collaboration, and people management skills</li><li>Ability to work in a dynamic, fast-paced, multifunctional environment</li></ul> Novartis Compensation Summary : The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Director, Payer Insights

Summary This position will be located in East Hanover, NJ location and will not have the ability to be located remotely. There are 3 Director, Payer Insights associated with this job posting. The roles are as follows: Director, Payer Insights-CRM Director, Payer Insights-Oncology Director, Payer Insights-Specialty About the Role J ob Purpos e The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the ED, Payer and Access Strategy Insights , t h e D ir , Payer Insights plays a crucial role in providing payer insights and data-driven analytics to support payer and pricing strategies that align with the NVS' mission to enhance patient access to innovative therapies . This role will be responsible for leveraging advanced analytics to drive informed decision-making and optimize payer strategies. By conducting comprehensive assessments and impact analyses, the Director identifies key opportunities to enhance access and address customer needs. This role involves collaborating with stakeholders to develop robust pricing strategies and assess the implications of emerging policies and regulations. Through scenario modeling and data-driven insights, the Director ensures that the organization remains agile and responsive to market dynamics, ultimately enhancing product uptake and revenue performance . Key Responsibilities<ul><li>Drive analytics related to pricing and contracting to support comprehensive payer and pricing strategies </li><li>Conduct assessments to identify key insights across priority accounts, leveraging data from major PBMs to inform market access payer and pricing strategies </li><li>Perform impact analysis of patient support programs on gross-to-net performance, assessing patient assistance impact </li><li>Work with Market Access stakeholders to assess and identify the types of support needed for payer and pricing strategies </li><li>Utilize analytical tools, market research, and other resources to identify key opportunities to increase access and understanding of market access customer needs </li><li>Conduct rebate payment and payer data analysis to track gross-to-net performance, identifying discrepancies, patterns, and opportunities for optimizing rebate strategies </li><li>Share insights on the potential impact of emergent policy and regulation (e.g., IRA, value-based pricing, PBM regulation) on pricing models and profitability </li><li>Model key scenarios to make informed decisions, mitigate risks, and uncover opportunities while optimizing pricing and profitability under new regulations </li><li>Conduct analysis to help stakeholders understand the impact of practice economics (e.g., buy-and-bill models) on prescribing behavior trends and assess implications on product uptake and revenue performance. </li></ul>Essential Requirements: Novartis seeks individual with extensive experience in market access strategy and analytics within the pharmaceutical industry. This individual should have a proven track record of effectively deriving actionable insights and collaborating with market access stakeholders. A strong analytical background is essential, with the ability to leverage advanced analytical tools and market research to identify opportunities for enhancing market access and understanding customer needs. The candidate should be skilled in analyzing the implications of emerging policies and regulations on pricing models and profitability. Education: Bachelor's degree in related field is required ; Master of Science and/or MBA preferred <ul><li>Minimum of 8 years of pharmaceutical or related healthcare business, with a deep understanding of market access dynamics and access / pricing strategies </li><li>Minimum of 3 years of domain expertise in these areas are highly desired: market access secondary data analytics, data science, primary market research, field analytics and insights, and patient service analytics, or other related strategic analytics and management consulting </li><li>Proven track record of supporting data-driven decision-making, including assessing and identifying the support needed to address complex business challenges and enable shaping of organizational strategy. </li><li>Strong Market Access business acumen with ability to understand and interpret information from multiple sources </li><li>Results oriented with excellent communication and collaboration skills; Comfortable working in ambiguity with the ability to challenge traditional thinking to solve problems</li><li>Demonstrated abilities to influence without authority, lead teams and develop/foster relationships with senior leadership </li><li>Proven teamwork, collaboration, and people management skills; Ability to work in a dynamic, fast-paced, multifunctional environment </li></ul> The pay range for this position at commencement of employment is expected to be between: $185,500.00 and $344,500.00 /year; however, while salary ranges are effective from 1/1/2 5 through 12/31/2 5 , fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Director, Payer Insights 1 of 3

Summary ~ Fournir un soutien d'expert et des connaissances fonctionnelles et techniques pour assurer l'intégrité / validité scientifique pour le développement clinique, le développement précoce et / ou les projets de recherche. Participer au cycle de vie complet de la production de données clés et/ ou de rapports à l'appui de l'élaboration de rapports d'examen des données, y compris l'évaluation des exigences, les spécifications de conception, l'interface avec les programmeurs, la programmation des rapports, la coordination des activités de validation et de déploiement ainsi que la fourniture d'un soutien analytique quantitatif. Fournir un soutien statistique pour les soumissions réglementaires, y compris la planification, l'analyse et la production de rapports sur l'innocuité clinique et l'efficacité. Peut également fournir un soutien statistique à la recherche ou à d'autres domaines de R&D. ~ Responsable de conseiller / diriger la planification, le développement et la mise en œuvre de technologies conformes à l'industrie (CDISC et réglementaires) conformes aux normes de données cliniques, d'infrastructure ou d'automatisation conformes à l'industrie (CDISC et réglementaires). Fournir un support expert et une orientation client exceptionnelle aux utilisateurs professionnels et aux équipes sur leur utilisation, notamment: ~Outils de collecte standard de données dans EDC (CRF, vérifications des modifications, dérivations, configurations de base) ~ Spécifications de transfert de données ~Données d'analyse/Normes TFL/Définir ~Solutions / technologies d'automatisation ~ Infrastructure d'entreprise, règles d'affaires et directives. About the Role Your Key Responsibilities: <ul><li>Responsible for all statistical tasks on the assigned trials.</li><li>Protocol development in alignment with the development plan, developing statistical analysis plan, reporting activities.</li><li>Contribute to planning and execution of exploratory analyses and statistical consultation within your cross-functional teams.</li><li>Initiate, drive and implement novel methods and innovative trial designs in alignment with the Lead Statistician.</li><li>Collaborate with clinical, regulatory and other strategic functions to drive quantitative decision making in assigned indications/program with oversight.</li><li>Collaborate cross-functionally (e.g. data management, programming, medical writing) to ensure timeliness and quality of statistical deliverables.</li><li>Contribute to external engagement with consultants, advisory boards, health authorities, congresses, and scientific meetings</li></ul>Video Link Meet the Data Analytics team This position will be located at the East Hanover, NJ site and will not have the ability to be located remotely. Role Requirements: Essential Requirements: <ul><li>PhD with 3+ years' experience preferred OR MS with 7+ years' experience</li><li>Fluent English (oral and written)</li><li>Strong communication and presentation skills</li></ul>Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $119,700 and $222,300 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click here . Why Novartis: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You'll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards Accessibility and Reasonable Accommodations: The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Senior Principal l Principal Biostatistician

Summary The ideal location for this role is East Hanover, NJ site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover, NJ site for periodic live meetings will be at the employee's expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. About the Role The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the VP, Decision Science TA and Launch, this role is a critical contributor to brand & IPST decision-making by providing actionable insights, developing performance narratives, and ensuring alignment between brand strategies and organizational priorities to optimize business outcomes. The Decision Science serves as a key driver of brand performance by translating complex data into clear, actionable strategies that enhance decision-making across the organization. By collaborating closely with cross-functional teams, GMs, and IPSTs, this role ensures a deep understanding of performance trends, identifies opportunities for business growth, and delivers concise performance narratives that inform both tactical actions and strategic direction. Acting as a trusted partner to leadership, the role also supports operational planning and fosters alignment across teams, enabling brands to achieve their full potential within the broader business ecosystem. Major accountabilities: <ul><li>Serve as a proactive thought partner to GMs and IPSTs, sharing robust analyses, performance narratives, and actionable recommendations</li><li>Support end-to-end decision making, leveraging data, insights and analytics</li><li>Conduct analyses of performance trends, define key business questions (KBQs), and explore opportunities or challenges through deep-dive analyses</li><li>Evaluate performance trends and overall strategy effectiveness by assessing key drivers of brand performance like market share, forecasts, ROI, etc.</li><li>Support brand team in developing comprehensive brand strategies to drive market share and revenue growth</li><li>Craft clear, concise, and actionable performance narratives for assigned brands, highlighting insights and recommendations for leadership and cross-functional teams</li><li>Develop and share performance updates, analyses, and recommendations to IPSTs, Decision Science pods, and senior leadership</li><li>Partner with brand team to develop and refine key performance indicators (KPIs) at the brand or functional level to ensure alignment with strategic goals</li></ul>Key performance indicators: Minimum Requirements: <ul><li>Minimum 5 years of experience in the pharmaceutical or healthcare industry, with a deep understanding of brand management, product lifecycle management and market dynamics</li><li>Proven ability to analyze complex data sets, identify trends, and deliver actionable insights that drive performance improvements. Domain expertise in these areas is desired: secondary data analytics, data science, primary market research, field analytics and insights, market access and patient service analytics, or other related strategic analytics and management consulting</li><li>Ability to balance operational execution with high-level strategic thinking, supporting both day-to-day brand performance and long-term business goals</li><li>Ability to work collaboratively with cross-functional teams, including sales, marketing, and product development and drive strategic brand initiatives</li><li>Ability to develop and execute marketing strategies and campaigns</li><li>Excellent communication skills, capable of effectively collaborating with senior leadership and aligning diverse teams around strategic goals for IPST</li><li>Proficiency in insight and hypothesis generation, behavioral science, data science, and primary and secondary research methodologies</li><li>Strong leadership skills in a team environment which requires negotiation, persuasion, collaboration, and analytical judgment</li><li>Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs and priorities</li></ul>Education:<ul><li>A bachelor's degree in business administration, Life Sciences, Marketing or a related field; an MBA or advanced degree is strongly preferred.</li></ul>Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between $185,500.00 and $344,500.00 per year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Director, Decision Science CRM

Summary Location: East Hanover, NJ or Tempe, AZ Work Schedule: 11:00 a.m. to 8:00 p.m. Eastern Standard Time As the Float Supervisor, you will be working under the direction of the Associate Director, Case Management or PM Support Mgr. This position is responsible for supporting the day-to-day operations of the PSC Program Management teams that provides specialty end-to-end case management services for multiple brands. The individual in this role will focus on helping agents access / utilize Contact Center technology and relevant knowledge content to efficiently conduct case management and access processes for customers. This role may or may not have direct reports assigned, critical success factors include knowledge of the various process/tools to handle interactions, the ability to provide coaching for agents to ensure optimal performance to maintain operations when primary Supervisor is not available. About the Role Your responsibilities will include, but are not limited to: <ul><li> S upervise a group of up to 15 agents with responsibility of handling all as pect s of patient case management including intake, general inquiries, product / program questions, site specific communication preference management , coverage and access as well services such as free trial offer enrollment, co-pay enrollment, adherence enrollment, etc. </li></ul><ul><li> Support the day - to - day operations, escalations, and performance of highly customer-focused contact center which serves customers across channels such as Web, SMS, chatbot, email, e-fax, etc. </li></ul><ul><li> K nowledge of patient facing adherence and/or education programs specifically for compliance adherence, agent coaching/performance enhancement and assurance of optimal patient experience. </li></ul><ul><li> Maintain knowledge of programs and customer workstreams for optimal program performance. </li></ul><ul><li> Monitor performance, attendance, and quality at the team level to drive service excellence and KPI and SLA achievement. </li></ul><ul><li> Manages escalations from Case Managers and provide guidance required to handle customer interactions </li></ul><ul><li> Work with various matrix partners in both the PSC and externally to ensure communication, collaboration and coordination is occurring across teams and that everyone has the information that is needed to do their jobs effectively. </li></ul><ul><li> Collaborates with other Supervisors to provide agent or program specific feedback </li></ul><ul><li> Responsible for identifying and reporting adverse events via the established Novartis systems as per applicable processes </li></ul> What you'll bring to the role: <ul><li> Education: </li></ul><ul><li> High School Diploma required ; Associates or Bachelor's degree preferred </li></ul><ul><li> Travel requirements : </li></ul><ul><li> Proximity and ability to commute to work onsite in Tempe AZ or East Hanover NJ up to 1-2 week s per month and for occasional meetings or events </li></ul> Experience: <ul><li> Required Experience: </li></ul><ul><li> Minimum 2 + years of Patient Services, Healthcare, or Contact Center experience </li></ul><ul><li> T wo ( 2 + ) years of proven end- to -end case management experience with specialty products , including patient facing interactions . </li></ul><ul><li> Previous leadership, team building, and performance management or Novartis team leadership experience. </li></ul><ul><li> Strong critical thinking skills and the ability to multi-task </li></ul><ul><li> Expertise working with data entry system(s), case management systems , computer software, and telephone /fax technology </li></ul><ul><li> Excellent phone and verbal communication skills - ability to follow oral and written directions </li></ul><ul><li> Ability to effectively collaborate with various matrixed Novartis teams </li></ul><ul><li> Forward thinker who can adapt and grow with the evolving Novartis Patient Support landscape </li></ul><ul><li> Desired Experience: </li></ul><ul><li> Prior e xperience leading a team in call center environment </li></ul><ul><li> Other Work Requirements: </li></ul><ul><li> When working from home, a quiet dedicated space where the employee can work without interruption </li></ul><ul><li> Ability to work the scheduled work hours , which generally will be an 9 -hour schedule with two paid rest breaks and an unpaid lunch break . Supervisor s chedule hours willl 11 am - 8 pm ET, Monday through Friday . Schedule times are subject to change . </li></ul><ul><li> For Patient Support Center (PSC) r oles with a d edicated t raining p eriod : The individual hired for this role will be required to successfully complete initial training, including passing simulations and become certified to do the role. </li></ul>ovartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between $77,000.00 and 143,000.00/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Supervisor Program Management Float -Multiple roles- East Hanover, NJ or Tempe, AZ (11:00 AM -8:00 PM EST)

Summary This position will be located at East Hanover, NJ site and will not have the ability to be located remotely. Please note that this role would not provide relocation and only local candidates will be considered." Title: Metrology & Maintenance Engineer The Metrology & Maintenance Engineer is responsible for executing asset lifecycle maintenance activities. This includes requalification, calibration, maintenance, and repairs within their technical area of expertise. The goal is to ensure that all technical solutions are both reliable and cost-effective while meeting GMP regulatory requirements. #LI-Onsite Responsibilities Maintenance and Calibration Management &bull; Plan, schedule, and oversee preventive and corrective maintenance activities to ensure equipment and utilities function reliably and efficiently. &bull; Lead calibration activities for all critical instruments, ensuring traceability, accuracy, and compliance with industry standards. &bull; Ensure all maintenance and calibration activities are documented and executed per GMP requirements. Work Execution and Supervision &bull; Oversee the execution of work orders, ensuring timely completion and quality outcomes. Supervise technicians and contractors, providing guidance and ensuring adherence to SOPs and safety protocols. &bull; Maintain up-to-date and accurate documentation in the Computerized Maintenance Management System (CMMS). Maintenance Planning and Reliability &bull; Develop and execute preventive and corrective maintenance plans, prioritizing according to risk and criticality. &bull; Participate in reliability reviews and root cause failure analyses to drive continuous improvement. &bull; Supervise operational readiness activities for new or modified assets, ensuring seamless integration into production environments. Technical Problem-Solving &bull; Act as the subject matter expert (SME) for complex technical issues, driving root cause analysis and implementation of effective solutions. Project Leadership &bull; Lead or contribute to projects focused on equipment, utility, and facility improvements, ensuring alignment with operational goals and lifecycle cost management. GMP Regulatory Compliance and Standards &bull; Maintain rigorous adherence to GMP guidelines in all maintenance and calibration processes. &bull; Develop, implement, and monitor standard operating procedures (SOPs) to ensure regulatory compliance and best practices. HSE Program Compliance &bull; Champion Health, Safety, and Environmental (HSE) programs, ensuring all maintenance and calibration activities comply with safety and environmental standards. Audit Support and Training Curriculum Ownership &bull; Prepare for and participate in regulatory and quality audits, addressing findings and implementing corrective actions as needed. Team Leadership and Development &bull; Coach, mentor, and motivate team members, fostering a collaborative and highperformance work environment. About the Role Requirements:<ul><li>10+ years' experience in Phamaceutical Industry (Cell & Gene Therapy Aseptic Processing</li><li>Facility and GMP Lab equipment experience preferred)</li><li>Functional Breadth GMP Facility asset lifecycle requirements</li><li>Collaborating across boundaries</li><li>Lab Equipment PM & Calibration Operations Management and Execution</li></ul>The salary for this position is expected to range between $89,600 and $166,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click here . Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Metrology & Maintenance Engineer

Summary #LI-Hybrid One of the most important functions in today's biopharmaceutical industry is patient services. As ease of accessing HCP prescribed medications has become more difficult, the ability of a company to build, design, implement, and run dynamic end-to-end patient support offerings has become critical to patients successfully starting and staying on therapy. The role of the Director, Novartis Patient Support is to serve as a leader for product and program strategy in support of patient access to achieve product and/or portfolio objectives. This role owns ongoing planning, evaluation/measurement, and optimization of short-term and long-term program performance to enable impact for Novartis and patients. This is inclusive of end-to-end patient and provider journeys, as well as all NPS programs and services (onboarding, co-pay, adherence, e-services, hub operations, external landscape/monitoring, and shifting market dynamic). This role requires a highly collaborative and agile leader to liaise with multiple NPS Centers of Excellence and cross-functional teams, including, but not limited to, Product Strategy, Marketing, Market Access, Customer Engagement (Sales), Field Reimbursement, Ethics and Compliance, Legal, Data Analytics, and Training. Finally, this role is accountable for driving strong business performance in conjunction with other members of the NPS team. This position will be located at the East Hanover site and will not have the ability to be located remotely. This position will require 20% travel as defined by the business (domestic and/ or international). Please note that this role would not provide relocation, and only local candidates will be considered. About the Role Key Responsibilities:<ul><li>Lead a core team of cross-functional NPS stakeholders with a focus on launching new brand, managing ongoing patient support program including refinement and measurement specific to the post-prescription experience in partnership with Program Data Insights and Analytics Center of Excellence (starting and staying on appropriate therapy) </li><li>Serve as NPS subject matter expert on immunology portfolio and provide key inputs to Portfolio Strategy & Lifecycle Management Center of Excellence for program designs related to onboarding, co-pay, adherence, e-services, and hub operations to ensure reconciliation with product P&L and objectives</li><li>Drive integration of NPS priorities and program performance with identified product priorities, strategies and KPIs</li><li> Support the development of marketplace and competitive landscape assessments to inform future state of NPS support required for the Immunology portfolio </li><li> Collaborate with training, NPS Centers of Excellence, field reimbursement, market access and NPS Manager Program Operations to provide input into field reimbursement team training </li><li>Liaising with NPS Enterprise Intelligence and Insights team to gather insights on external and competitive benchmarking, scanning global best practices and liaising across network internal resources (marketing, sales reps, patient coordinators, reimbursement managers) </li><li>Supports successful implementation of any new services launched/administered for NPS including planning, managing, budgeting and launching along with ensuring adequate staffing for operational support</li><li> Oversee the creation of patient access and reimbursement content and resources in partnership with NPS Content Development Center of Exce llence to support field execution of to support field execution of Immunology patient support p rograms </li></ul> Education (minimum/desirable): Bachelor's Degree, (PharmD, RN or MBA a plus) Essential Requirements:<ul><li>7+ Pharma commercial experience, with 3 of those years of experience operating in patient services space and/or market access is required</li><li>Proven success in Hub Services</li><li>Ability to connect commercial, financial, and clinical perspectives to develop enhanced value messages and strategies</li><li>Comprehensive understanding of access journey for a patient with ability to diagnose issues and impact across comprehensive set of channel participants and vendors</li><li>Strong written and verbal communication skills, including comfort level with senior management presentations</li><li>Strong experience with sales force communication </li><li>Proven track record leading across cross-functional teams</li></ul>Preferred Experience:<ul><li>In depth knowledge of specialty product distribution and service company business models </li><li>In-depth knowledge and understanding of patient services challenges and opportunities </li><li>Experience with specialty/buy and bill products</li><li>Home office marketing experience </li><li>Previous consultant or vendor experience</li></ul>Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Director, NPS Program Strategy & Management

Summary At Global Discovery Chemistry (GDC) of Biomedical Research in Cambridge, MA, we are at the heart of Novartis' purpose. We are seeking a highly motivated and passionate researcher with a strong scientific background in data science and/or computational chemistry, a curious mindset, and cultural agility to invent innovative medicines and advance the frontiers of drug discovery. About the Role Internal Job Title: Senior Expert I/Senior Expert II, Data Science Position Location: Cambridge, MA, onsite #LI-Onsite About this role: At Global Discovery Chemistry (GDC) of Biomedical Research in Cambridge, MA, we are at the heart of Novartis' purpose. We are seeking a highly motivated and passionate researcher with a strong scientific background in data science and/or computational chemistry, a curious mindset, and cultural agility to invent innovative medicines and advance the frontiers of drug discovery. Your Responsibilities:<ul><li>Collaborate in a multidisciplinary team to discover and develop novel therapies across various disease areas.</li><li>Apply, develop, and integrate state-of-the-art machine-learning, cheminformatics, and physics-based algorithms to accelerate and impact our portfolio projects.</li><li>Utilize data science and statistical methods to develop scientific hypotheses and contribute to data-driven drug discovery.</li><li>Combine machine learning with physics-based methods and adaptive automation to build and automate advanced computational workflows, enhancing our medicinal chemistry projects.</li><li>Communicate scientific results at project and group meetings, decision boards, and external conferences.</li><li>Contribute to patent inventorship with novel ideas, scientific publications, and presentations.</li><li>Participate in global initiatives shaping the future of drug discovery at Novartis.</li></ul>What you will bring to the role: <ul><li>PhD in data science, machine learning, computational chemistry, engineering or related field. Candidates with an in-lab experience combined with strong computational and/or data science experience are also encouraged to apply.</li><li>2+ years' experience in scientific software development/programming, e.g. SOTA ML/scientific software libraries, RDKit, ML Ops, and the scientific Python tech stack.</li><li>Demonstrated track record of initiating, leading, or being a key contributor to cutting edge research in data science, machine learning, computational chemistry, or life sciences</li><li>An attitude of curiosity, innovation, teamwork, and receptiveness to diverse perspectives, coupled with a passion for personal and professional growth</li><li>Critically interpret results, build new experimental hypotheses, take calculated risks and smart decisions</li><li>Ability to work in a fast-paced, team-oriented, matrixed environment</li><li>Excellent oral and written communication, and strong influencing skills</li></ul>Desirable Skills:<ul><li>Experience in computer-aided drug design, e.g. structure/ligand-based drug design, molecular dynamics, virtual screening, pharmacophore modeling</li><li>Experience working with project teams in an industrial drug discovery setting</li></ul>The salary for this position is expected to range between: Senior Expert I, Data Science: $119,700 and $222,300 per year, and Senior Expert II, Data Science: $132,300 and $245,700 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click here . Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Computer Aided Drug Design, AI/ML Expert

Summary As Associate Director, Market Access Engagement (Hospital Systems), you will be a key account manager responsible for the execution of the market access strategies within assigned accounts as it relates to product access and distribution, pricing, discounting, and contracting. This role is responsible for the top hospital and systems accounts for the Novartis product portfolio (oncology and non-oncology). You will serve as the Market Access field lead for your assigned key accounts. You will work in support of cross-functional account teams and will be responsible for executing duties in a collaborative manner with exceptional internal and external communication while following all compliance guidelines. This role will report to the Director of Market Access Engagement. A successful Associate Director, Market Access Engagement will be driven, collaborative, and able to effectively communicate with customers and cross-functional partners. This role will re-quire in-depth knowledge of Health Systems and the key players involved in decision making. You will be expected to be an experienced account manager, possess broad market access acumen, and demonstrate strong communication skills in a role that is critical to patient access. This role requires expertise in discussing market access topics related to pricing, product purchase contracting, Group Purchase Organization (GPO) contracting, 340b and reimbursement across multiple sites of care and payer types. This is a remote and field-based role that will require overnight travel. There are multiple openings for this position. #LI-Remote About the Role Key Responsibilities:<ul><li>Deliver Account Business Goals<ul><li>For identified key accounts, accountable for the execution of business-to-business engagement (B2B) for assigned products with site of care business leaders, C-Suite, procurement, and financial leaders across accounts</li><li>Support optimal product access through execution of contracting that is aligned to strategy</li><li>Serve as the proactive engagement lead for structured B2B discussions in assigned accounts and provide reactive support to the cross-functional team for B2B market access discussions for identified accounts needing Market Access engagement</li></ul></li><li>Effectively Communicate and Collaborate with Ecosystem Partners (e.g., Customer Engagement, Novartis Patient Support, Field Medical).<ul><li>Optimize relationships, collaboration and communication with ecosystem partners. </li><li>Appropriately share insights around customer experience and offer suggestions for process improvements.</li><li>Provide meaningful insights into market dynamics or competitor activities.</li></ul></li><li>Ethics and Compliance<ul><li>Comply with all relevant laws and regulations and Novartis policies, and procedures, and ensure others around him/her do the same.</li></ul></li></ul>Essential Requirements: <ul><li>Education: Bachelor's degree required; MBA, or equivalent preferred</li><li>Minimum of 5 years relevant experience, including experience in account management, pricing/contracting, patient services or market access roles</li><li>Experience working in a matrixed organization and leading without reporting authority</li><li>Experience operating in highly complex market with operational interdependencies. </li><li>Building on existing expertise market access acumen (formulary decisions, inventory management, clinical pathways, contracting, GPO performance and pull-through, pre-approval delivery, etc.) </li><li>Proven ability to successfully work in a cross functional and collaborative environment, simultaneously handle multiple tasks and to effectively manage and lead without formal direction</li></ul> The pay range for this position at commencement of employment is expected to be between $160,300 and $297,700 per year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

AD, Market Access Engagement (Hospital Systems) - Remote

Summary As Associate Director, Market Access Engagement (Oncology Practices), you will be a key account manager responsible for the execution of the market access strategies within assigned accounts as it relates to product access and distribution, pricing, discounting, and contracting. This role is responsible for the top community oncology practices, dedicated cancer institutes, and oncology GPOs. You will serve as the Market Access field lead for your assigned key accounts. You will work in support of cross-functional account teams and will be responsible for executing duties in a collaborative manner with exceptional internal and external communication while following all compliance guidelines. This role will report to the Director of Market Access Engagement (Oncology). A successful Associate Director, Market Access Engagement will be driven, collaborative, and able to effectively communicate with customers and cross-functional partners. This role will require in-depth knowledge of Oncology Practices and the key players involved in decision making. You will be expected to be an experienced account manager, possess broad market access acumen, and demonstrate strong communication skills in a role that is critical to patient access. This role requires expertise in discussing market access topics related to pricing, product purchase contracting, Group Purchase Organization (GPO) contracting, 340b and reimbursement across multiple sites of care and payer types. This is a remote and field-based role that will require overnight travel. There are multiple openings for this position. #LI-Remote About the Role Key Responsibilities:<ul><li>Deliver Account Business Goals<ul><li>For identified key accounts, accountable for the execution of business-to-business engagement (B2B) for assigned products with site of care business leaders, C-Suite, procurement, and financial leaders across accounts</li><li>Support optimal product access through execution of contracting that is aligned to strategy</li><li>Serve as the proactive engagement lead for structured B2B discussions in assigned accounts and provide reactive support to the cross-functional team for B2B market access discussions for identified accounts needing Market Access engagement</li></ul></li><li>Effectively Communicate and Collaborate with Ecosystem Partners (e.g., Customer Engagement, Novartis Patient Support, Field Medical).<ul><li>Optimize relationships, collaboration and communication with ecosystem partners. </li><li>Appropriately share insights around customer experience and offer suggestions for process improvements.</li><li>Provide meaningful insights into market dynamics or competitor activities.</li></ul></li><li>Ethics and Compliance<ul><li>Comply with all relevant laws and regulations and Novartis policies, and procedures, and ensure others around him/her do the same.</li></ul></li></ul>Essential Requirements: <ul><li>Education: Bachelor's degree required; MBA, or equivalent preferred</li><li>Minimum of 5 years relevant experience, including experience in account management, pricing/contracting, patient services or market access roles</li><li>Experience working in a matrixed organization and leading without reporting authority</li><li>Experience operating in highly complex market with operational interdependencies. </li><li>Building on existing expertise market access acumen (formulary decisions, inventory management, clinical pathways, contracting, GPO performance and pull-through, pre-approval delivery, etc.) </li><li>Proven ability to successfully work in a cross functional and collaborative environment, simultaneously handle multiple tasks and to effectively manage and lead without formal direction</li></ul>Desirable Requirements: <ul><li>Oncology experience preferred</li></ul> The pay range for this position at commencement of employment is expected to be between $160,300 and $297,700 per year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

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