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Alternate Locations: Omaha, NE (Nebraska) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 75277 The Role at a Glance As a Facilities Coordinator, you will serve as the central point of contact for office operations, visitor management, and facilities coordination. You will support employee onboarding, manages service requests, and ensures smooth day-to-day functioning of the workplace through proactive communication and problem-solving. What you&apos;ll be doing &bull; Greeting and directing visitors and determining whether they should be given access to specific individuals or departments. &bull; Answering phone calls and directing calls to appropriate parties or taking messages. &bull; Scheduling maintenance and repairs to office equipment as needed with appropriate Facilities resources. &bull; Administering the new hire onboarding process which includes but is not limited to providing employee badges with access to the facility and/or parking cards. &bull; Reviewing HR reports for new hires and terminations and adjusting access for employees accordingly based on any employee status changes. &bull; Coordinating conference room and/or meeting arrangements. &bull; Planning and coordinating special events as needed. &bull; Administering routine and non-routine services for facilities including but not limited to room set-up, catering, and security. &bull; Processing invoices for prompt payment as needed, and responding to any issues regarding inaccurate payments. &bull; Coordinating on-site building service requests which includes but is not limited to responding to ServiceNow requests regarding building issues and/or scheduling outside vendors to perform maintenance tasks as needed. &bull; Reviewing weekly employee move/add/change reports and submitting any applicable changes to IT and Mailroom Services. &bull; Preparing more complex correspondence, memorandums and documents to internal stakeholders and management. &bull; Applying expanded knowledge obtained for the role to effectively communicate with stakeholders/senior leaders on facilities questions and/or concerns while maintaining a professional demeanor in all interactions. &bull; Recognizing increasingly complex issues/concerns and suggesting process improvements. &bull; Escalating more complex issues or concerns to management or appropriate internal stakeholders. &bull; Working overtime as needed. What we're looking for &bull; High School diploma or GED or minimum Associate degree in lieu of required experience. (Minimum Required) &bull; 2 - 3 Years of administrative services and/or office clerical experience that directly aligns with the specific responsibilities for this position. (Required) Application Deadline Applications for this position will be accepted through November 28, 2025 subject to earlier closure due to applicant volume. What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for you:<ul><li>Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln&apos;s core values and leadership attributes</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>Work arrangements that work for you</li><li>Effective productivity/technology tools and training</li></ul>The pay range for this position is $22.59 - $30.12 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

public

Facilities Coordinator

Alternate Locations: Radnor, PA (Pennsylvania) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 75264 The Role at a Glance As an Internal Wholesaler, you will build and maintain strong business relationships with key sales clients to meet or exceed established sales goals, quotas, targets or objectives for assigned area(s) of Internal Wholesale responsibility. In this position, you will initiate and/or follow up on more complex sales calls through inbound and outbound communications which result in an increase in sales revenue and market share within your assigned area of responsibility. What you&apos;ll be doing<ul><li>Building and maintaining strong business relationships with key sales clients to meet or exceed established sales goals, quotas, targets or objectives.</li><li>Capturing and maintaining sales call data in appropriate systems and/or completes sales reports.</li><li>Collaborating with internal stakeholders to ensure the proper processing of all sold products from time of sale to issuance.</li><li>Collecting required complex information from the customers contacted or who contact you that is necessary to create sales proposals.</li><li>Developing and maintaining a strong understanding of LFG&apos;s products, services and operational structure to enhance ability to identify and target sales growth opportunities.</li><li>Developing and maintaining collaborative relationships with internal/external stakeholders to achieve sales objectives.</li><li>Developing business on behalf of the Lincoln Financial Group (LFG) in a manner that supports a positive company image, in compliance with all required rules and regulations and ethical in all considerations.</li><li>Entering collected information into appropriate systems that identifies which products may be offered to customers based upon more complex information provided.</li><li>Identifying and recommending to management process improvements that reduce workloads or improve quality.</li><li>Identifying, communicating and working with appropriate stakeholders to resolve any potential conflicts regarding Lincolns products/services.</li><li>Maintaining knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assessing the impact, and collaborating with management to incorporate new trends and developments in current and future solutions.</li><li>May compile documents for forwarding to appropriate stakeholders for underwriting or processing.</li><li>Meeting or exceeding all department, and sales and/or activity goals for your assigned territory.</li><li>Partnering with key stakeholders to support the development of territory business plans designed to increase territory sales.</li><li>Planning and executing marketing solutions within assigned territory.</li><li>Receiving more complex internal leads and contacting potential customers or receiving contacts from customers generated by marketing activity.</li><li>Serving as a resource to internal/external stakeholders.</li><li>Carrying out duties in compliance with all state and federal regulations and guidelines, complying with all company and site policies and procedures.</li><li>Performing other duties as required.</li></ul>What we're looking for Must-haves: <ul><li>1 - 3+ Years of experience in financial services sales, marketing and/or relationship management that directly aligns with the specific responsibilities for this position</li><li>4 Year/Bachelor&apos;s degree or equivalent work experience (4 years of experience in lieu of Bachelor&apos;s) </li><li>FINRA Series 6 license -Upon Hire</li><li>Resident State Life & Health -Upon Hire</li><li>Ability to perform under stress in cases of emergency, critical or hazardous situations.</li><li>Ability to work with others in a team environment; demonstrates strong interpersonal skills with a collaborative style.</li><li>Demonstrated ability to identify and recommend processes improvements.</li><li>Demonstrated ability to identify, develop and implement processes improvements.</li><li>Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.</li><li>Demonstrates strong relationship management skills with internal clients (e.g. management, peers and colleagues) and external clients.</li><li>Demonstrates the ability to use sound judgment and discretion regarding confidential information.</li><li>Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Successfully completes regulatory and job training requirements.</li></ul>Application Deadline Applications for this position will be accepted through July 11, 2025, subject to earlier closure due to applicant volume. What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for you:<ul><li>Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln&apos;s core values and leadership attributes</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>Work arrangements that work for you</li><li>Effective productivity/technology tools and training</li></ul>The pay range for this position is $60,000 - $175,000 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Internal Wholesaler - Retirement

Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 74935 The Role at a Glance As an Actuary in Life Valuation department of the Life Chief Actuary team, you will play a significant role in helping shape the future of life reserving and reporting. This visible role will help guide transformation efforts and lead special projects to enhance the overall financial reporting process. What you&apos;ll be doing &bull;Leading and working with cross-functional teams to redesign and build new tools and processes which enable production valuation reporting. &bull;Support the production valuation process for life products (Universal Life, Indexed UL, Variable UL, Combo products). &bull;Serve as a special project consultant on complex valuation projects related to reinsurance transactions, new product designs and features, and overall strategies. &bull;Maintain knowledge on current and emerging developments/trends including regulatory changes for life valuation, assess the impact, and collaborate with management to incorporate the findings into current and future strategies. &bull;Introduce and encourage innovation, improvements, and efficiencies where possible in the reserving/reporting process. &bull;Collaborate and engage with key business/management stakeholders to provide specialized expertise needed for the development and adoption of key financial decisions and risk management techniques. What we're looking for Must have: &bull;4 Year/Bachelor's degree (or equivalent) (Minimum Required) &bull;5-7+ years of actuarial experience with actuarial credentials (FSA or ASA with additional years of experience) &bull;Substantial life product knowledge and general insurance business knowledge &bull;Strong understanding of regulatory/accounting/capital frameworks (STAT/GAAP/Tax, RBC) &bull;Understanding of income statements, balance sheets, and financial projections &bull;Strong analytical and problem-solving skills &bull;Strong communication and interpersonal skills Nice to have: &bull;Proficiency with actuarial modeling software such as MG-ALFA/Integrate &bull;Experience working with business intelligence tools (e.g. Tableau, Dataiku) &bull;History of innovation and process improvement &bull;Advanced proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) Application Deadline Applications for this position will be accepted through October 31st, 2025 subject to earlier closure due to applicant volume. What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for you:<ul><li>Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln&apos;s core values and leadership attributes</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>Work arrangements that work for you</li><li>Effective productivity/technology tools and training</li></ul>The pay range for this position is $108,501 - $195,900 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Actuary, Life Valuation

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 74792 The Role at a Glance We are seeking an experienced Data Engineer to join our team. The ideal candidate will have deep experience in both Aurora PostgreSQL and Amazon Redshift Databases along with strong knowledge of AWS Services including Glue, Lamda, S3, Athena, and EC2. The responsibilities include building and maintaining scalable data pipelines, optimizing data systems and enabling advanced analytics and reporting across LFD. What you&apos;ll be doing<ul><li>Design, build and maintain robust data pipelines to support business intelligence and analytics.</li><li>Optimize and manage data storage in Aurora PostgreSQL and Amazon Redshift, ensuring data integrity and performance.</li><li>Integrate structured and unstructured data from various internal and external sources.</li><li>Ensure data security, governance, and compliance best practices.</li><li>Collaborate with data scientists, analysts, and business stakeholders to deliver high-quality datasets.</li><li>Develop ETL workflows using AWS Glue, Lambda, custom Python, PySpark and SQL based scripts.</li><li>Monitor and troubleshoot data workflows.</li><li>Participate in data architecture discussions and help shape data infrastructure strategy on AWS. </li></ul>What we're looking for<ul><li>Bachelor's degree in Computer Science, Information Systems, Engineering or related field.</li><li>7+ years of experience in AWS data engineering or similar role.</li><li>Strong expertise in Aurora PostgreSQL and Amazon Redshift.</li><li>Familiarity with DevOps tools (e.g., Pipelines and CloudFormation).</li><li>Experience working in Agile development environments. </li></ul>Application Deadline Applications for this position will be accepted through October 3, 2025, subject to earlier closure due to applicant volume. What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for you:<ul><li>Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln&apos;s core values and leadership attributes</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>Work arrangements that work for you</li><li>Effective productivity/technology tools and training</li></ul>The pay range for this position is $93,300 - $169,700 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Sr. Data Engineer

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 74802 The Role at a Glance This position will function as a technology leader in the VMware engineering, delivery, and operations across the enterprise. You will design, implement, and support the underlying server compute hardware, software and configuration of the VMware hypervisor. VMware virtualization, VMware Cloud Foundation and VMware Aria. The position will provide engineering, delivery and operational needs for the underlying hyperconverged infrastructure. You will partner across application, enterprise architecture, infrastructure and security teams in the planning and delivery of all compute configurations and advancements to support increased infrastructure hyper-convergence, virtualization, and automation. You are an expert from a functional perspective with hands-on experience and a non-biased view of technology choices. You will be involved at the inception of a project, responsible for design creation and lifecycle management of server compute solutions. Additionally, you will support Managed Service Provider, Vendor/Manufacturer and Professional Services engagements and escalations. What you&apos;ll be doing<ul><li>Provide technical skill and experience to configure, manage and maintain enterprise server virtualized environment. Deliver and support infrastructure automation, infrastructure as code", using tools such as VMware Aria Automation and Aria Automation Orchestrator other scripting languages as appropriate.</li><li>Provide technical skill and experience to configure, manage and maintain server compute configuration standardization and benchmarking against industry standards and tools including CIS Benchmark or similar. Provide Tier III proactive monitoring/ execution, maintenance, and changes of internal and customer facing compute infrastructure. This includes but is not limited to troubleshooting computer hardware, software, configuration and services. Deliver support and assistance with Application Performance issues and drive to resolution completely and accurately documenting all work activity in the organizations problem tracking system.</li><li>Maintains knowledge on current and emerging developments/trends, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.</li><li>Champions and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives.</li><li>Serves as a resource to team members and applicable internal/external stakeholders on more complex assignments/projects.</li><li>Identifies and recommends process improvements that significantly reduce workloads or improve quality.</li><li>Configures, installs, maintains and performs more complex upgrades to server applications, hardware, and/or operating systems within their assigned area of responsibility. Serves as a resource to administer and maintain security of operating systems.</li><li>Identifies potential solutions for their assigned area of Infrastructure responsibility by understanding increasingly complex business/technical problems and opportunities. Serves as an escalation point for more complex issue resolution.</li><li>Communicates effectively with internal stakeholders and management.</li></ul>What we're looking for<ul><li>4 Year/Bachelor's degree or equivalent work experience (5+ years of experience in lieu of Bachelor&apos;s) in Enterprise Windows server compute hardware, software, configuration and support that directly aligns with the specific responsibilities for this position (Required) including the following technologies;</li><li>VMWare virtualization including Vcenter, Vsphere and VCF (VMware Cloud Foundation)</li><li>Microsoft Windows Server 2019, 2022 and 2022 Core implementation and support</li><li>Dell computer platforms including hardware and software</li><li>Understanding of LAN/WAN/VLAN , TCP/IP, UDP internetworking</li></ul>Application Deadline Applications for this position will be accepted through October 31, 2025, subject to earlier closure due to applicant volume. What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for you:<ul><li>Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln&apos;s core values and leadership attributes</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>Work arrangements that work for you</li><li>Effective productivity/technology tools and training</li></ul>The pay range for this position is $79,601 - $145,100 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

VMware Engineer (Aria)

Alternate Locations: Work from Home Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 75214 The Role at a Glance We are excited to bring on a highly motivated Nurse Disability Consultant to our clinical organization. This position will be responsible for reviewing, analyzing, and interpreting medical information available for disability claims. In this role you will act as a clinical resource for Group Protection benefit specialists and claim professionals. You will evaluate medical information to clarify diagnoses, evaluating the severity of medical conditions, validating medical restrictions and limitations, and estimating duration of recovery. In this role you will provide coaching and guidance to claims regarding medical management. What you&apos;ll be doing &bull; Evaluate medical information to clarify diagnoses, evaluating the severity of medical conditions, validating medical restrictions and limitations, and estimating duration of recovery &bull; Clarify, interpret and/or evaluate medical information to assess appropriateness of current and ongoing restrictions / limitations and level of impairment &bull; Identify pertinent clinical facts and answers questions in collaboration with benefits specialists and physician consultants. &bull; Act as a clinical resource to Group Protection claim professionals during claim meetings and as needed &bull; Recommend specific medical information needed to evaluate ongoing level of impairment and to facilitate optimal claim management &bull; Make appropriate referrals to internal and external clinical resources (i.e. IME, FCE, Peer Reviews) &bull; Discuss complex medical issues with health care providers as needed and documents outcomes of discussion &bull; Coordinate and partner with Vocational Rehabilitation Coordinators (VRC) and others to support with return-to-work services &bull; Effectively manages assigned caseload within department productivity goals &bull; Contacts claimants, employers, and health care providers, as indicated What we're looking for Education &bull; 4 Year/Bachelor's Degree in Nursing &bull; Registered Nurse License - Current, unrestricted license in the state where the position is located. &bull; Minimum of 3-5 years of nursing experience with preferred clinical nursing expertise in Emergency Room, Critical Care, Orthopedics, Coronary Care, or trauma. Experience &bull; Previous insurance industry experience preferred &bull; Experience and/or proficiency with Disability Management (STD/LTD) knowledge, Workers Compensation, Utilization Review and/or nurse case management preferred skills Application Deadline Applications will be accepted through November 28th, 2025, and posting may be taken down early due to applicant volume. What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for you:<ul><li>Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln&apos;s core values and leadership attributes</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>Work arrangements that work for you</li><li>Effective productivity/technology tools and training</li></ul>The pay range for this position is $75,000 - $90,000 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Consultant, Nurse Disability I

Alternate Locations: Greensboro, NC (North Carolina); Radnor, PA (Pennsylvania) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 75164 The Role at a Glance As the AVP of Strategic Asset Allocation, you will own and provide strategic direction for Asset Allocation in the either our Greensboro, NC or Radnor, PA offices. Background Details As the AVP of Strategic Asset Allocation (SAA), you will lead the design and management of the Strategic Asset Allocation (SAA), ensuring alignment with the enterprise's risk appetite across capital, liquidity, and regulatory frameworks. You will closely collaborate with the market risk management team, which owns the underlying model, as well as ongoing communication with the portfolio managers and product actuaries. The SAA will support both the enterprise-level objectives and individual product strategies. What you&apos;ll be doing<ul><li>You will complete advanced modeling and strategy work on SAA capabilities, building out other legal entities, line of business, and product capabilities.</li><li>You will serve as a liaison to asset specialists, liability teams (new business/valuation modeling teams), risk, and market risk management modeling experts. In addition, you will lead team members and applicable internal/external stakeholders on complex assignments/projects.</li><li>You will research and analyze complex investment and portfolio information from a variety of internal and external sources to improve portfolio management decisions.</li><li>You will maintain knowledge on current and emerging developments/trends, stay abreast of global capital market trends, regulatory changes, assess the impact, and collaborate with senior management to incorporate new trends and developments in current and future strategies.</li><li>You will direct and enhance organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives. In addition, you will identify and direct the implementation of process improvements that significantly improve quality across the team, department and/or business unit.</li><li>You will lead the design and management of SAA across capital, liquidity, and sustainability dimensions. In addition, you will co-develop models and tools to optimize portfolio allocations under various economic scenarios.</li><li>You will align asset allocation strategies with enterprise risk appetite, regulatory frameworks (e.g., Bermuda, US RBC), and long-term business goals.</li><li>You will collaborate with portfolio managers to translate strategic views into actionable investment decisions.</li><li>You will ensure alignment between macroeconomic outlook, asset class expectations, and adjust allocations in response to evolving market conditions and internal constraints.</li><li>You will collaborate with ALM, actuarial, treasury, and risk teams to ensure asset-liability matching and capital efficiency.</li><li>You will present strategic recommendations to senior leadership, investment committees, and boards.</li><li>You will apply expert judgment to interpret model outputs and guide strategic decisions.</li></ul>What we're looking for Must-haves: <ul><li>Advanced degree in finance, economics, actuarial science, or related field.</li><li>10+ years of experience in investment strategy, asset allocation, and/or insurance portfolio management.</li><li>3yr + experience with running a strategic asset allocation process for Life & Annuity companies.</li><li>Solid understanding of fixed income investments & Asset Liability Management (ALM).</li><li>Deep understanding of insurance balance sheets, liability structures, and regulatory capital frameworks.</li><li>Strong quantitative skills and familiarity with optimization models and scenario analysis tools.</li><li>Proven ability to communicate complex investment strategies to senior stakeholders.</li><li>Experience managing diverse, high-performing teams.</li><li>Ability to effectively communicate via writing/verbal while being able to also present and demonstrate ability to influence at all levels of management through clear, informed, and logical discussions/presentations.</li><li>Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches.</li></ul> Nice-to-haves: <ul><li>Chartered Financial Analyst designation, Associate of Society of Actuaries or Fellow of Society of Actuaries or Chartered Enterprise Risk Analyst or progress towards any of these</li><li>Bermuda regulatory experience.</li><li>Python, MATLAB, Power Bi, and Power Point expertise.</li><li>Demonstrated experience thinking outside of the box to provide creative and effective solutions.</li><li>Proven ability to be adaptable, agile and flexible abilities to provide creative solutions.</li></ul>Travel Requirements<ul><li>Up to 10%</li></ul>Application Deadline Applications for this position will be accepted through December 1st, 2025 subject to earlier closure due to applicant volume. What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for you:<ul><li>Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln&apos;s core values and leadership attributes</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>Work arrangements that work for you</li><li>Effective productivity/technology tools and training</li></ul>The pay range for this position is $125,800 - $229,100 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

AVP, Strategic Asset Allocation

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.About McKessonMcKesson is a Fortune 10 company and a global leader in healthcare services and information technology. We are committed to advancing health outcomes for patients, providers, and partners across North America through innovation, operational excellence, and customer-centric solutions.Position SummaryMcKesson is seeking an experienced Intelligence Platform Solution Owner to lead the modernization and optimization of our contact center intelligence layer. This role is critical to enhancing customer experience through AI-powered technologies such as virtual agents, agent assist, and advanced analytics.As a strategic partner to McKesson’s business units, this leader will define and deliver scalable, secure, and integrated solutions that support our diverse customer base—including patients, healthcare professionals, and pharmaceutical companies. The Solution Owner will oversee platform migration, engineering execution, vendor management, and budget planning, driving measurable business value across the enterprise.Key ResponsibilitiesTechnical Strategy & Architecture<ul><li>Lead the design and implementation of the next-generation intelligence layer platform, aligned with McKesson’s business and technology roadmap.</li><li>Develop scalable technical architectures, including API strategies and system integrations, with a focus on reliability and risk mitigation.</li></ul>Solution Delivery<ul><li>Oversee deployment of AI-powered contact center solutions across business units, ensuring performance, scalability, and security.</li><li>Establish structured development methodologies to support timely and high-quality solution delivery.</li></ul>Vendor & Budget Management<ul><li>Manage vendor relationships, contracts, and performance, including RFP development and platform selection.</li><li>Optimize technology spend and ensure alignment with financial targets and ROI expectations.</li></ul>Stakeholder Engagement<ul><li>Provide clear, consistent communication to business and technology stakeholders through executive summaries, technical diagrams, and strategic insights.</li><li>Foster cross-functional collaboration and proactively identify and mitigate risks.</li></ul>Team Leadership<ul><li>Build and lead a high-performing engineering team, promoting a culture of innovation, accountability, and continuous improvement.</li></ul>Technology Evaluation<ul><li>Serve as McKesson’s subject matter expert on contact center intelligence platforms.</li><li>Evaluate emerging technologies and trends to drive sustainable transformation and growth.</li></ul>Minimum Qualifications - Degree or equivalent and typically requires 13+ years, with 8+ years, of direct work[1]related experience. Less years required if has relevant Master's or Doctorate qualifications.Critical Skills -<ul><li>Hands on Experience in contact center technologies, including hands on experience with years in leadership roles</li><li>Deep knowledge of customer experience platforms and Google technologies, including architecture and migration strategies.</li><li>Strong experience integrating intelligence platforms with CRM, ERP, and cloud-based services.</li><li>Proven ability to communicate complex technical concepts to senior leadership and lead cross-functional teams.</li><li>Skilled in managing vendor contracts, service levels, and technology budgets.</li><li>Experience with Agile, DevOps, and enterprise-scale solution delivery frameworks.</li></ul>Preferred Skills<ul><li>Certification in Cloud, Analytics, or IT Support Professional platforms.</li><li>Healthcare and consulting experience preferred.     </li><li>Practical experience with CCaaS and CRM technologies.</li><li>Strong analytical, problem-solving, and project management skills.</li><li>Ability to work independently with sound business judgment.</li><li>Familiarity with AI, automation, speech analytics, and data visualization in contact centers.</li></ul>Physical Requirements<ul><li>General office demands</li><li>Travel up to 20%</li></ul>Candidate must be authorized to work in the U.S, now or in the future, without the support from McKessonWe are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$178,800 - $298,000McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

AI Solution Owner

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Role OverviewAs the Manager of Software Engineering for our Healthcare Workflow Solutions team, you will lead a group of talented engineers focused on building and supporting software products that empower healthcare providers to operate more efficiently. You will be responsible for driving the successful delivery of high-quality applications, fostering team growth, and ensuring alignment with business priorities. This role combines technical leadership, project management, and cross-functional collaboration to deliver impactful solutions in a dynamic and fast-paced environment.Key ResponsibilitiesTeam Leadership & Execution<ul><li>Lead and manage a team of software engineers, ensuring effective execution across design, development, and testing phases.</li><li>Provide hands-on mentorship and technical guidance to team members, fostering a culture of excellence and accountability.</li><li>Oversee day-to-day operations, ensuring projects are delivered on time, within scope, and aligned with quality standards.</li></ul>Project & Delivery Management<ul><li>Develop and maintain detailed project plans, timelines, and resource allocations for multiple concurrent initiatives.</li><li>Monitor progress and proactively address risks or roadblocks to ensure successful delivery.</li><li>Manage budgets and ensure efficient use of resources across engineering efforts.</li></ul>Cross-Functional Collaboration<ul><li>Partner with product managers, designers, and business stakeholders to define and prioritize features and enhancements.</li><li>Facilitate clear communication between engineering and other departments to ensure alignment and transparency.</li><li>Translate business requirements into technical solutions that meet customer needs and operational goals.</li></ul>Technical Strategy & Innovation<ul><li>Stay current with emerging technologies and industry trends to inform strategic decisions and drive innovation.</li><li>Promote best practices in software development, including code quality, testing, and documentation.</li><li>Encourage experimentation and continuous improvement in engineering processes and tools.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Typically requires 10+ years of professional experience in software engineering, including 4+ years in a leadership role managing cross-functional teams and delivering enterprise-level applications.</li></ul>Skills & ExperienceTechnical Expertise<ul><li>Strong understanding of modern software development practices, including Agile methodologies (Scrum, Kanban).</li><li>Experience with full-stack development using technologies such as JavaScript/TypeScript, Node.js, React, Ruby on Rails or C#.</li><li>Familiarity with RESTful APIs, GraphQL, and healthcare interoperability standards like FHIR.</li><li>Solid grasp of database technologies including PostgreSQL and MongoDB, as well as event streaming platforms like Apache Kafka.</li></ul>Cloud & DevOps<ul><li>Hands-on experience with cloud platforms such as Microsoft Azure.</li><li>Exposure to CI/CD tools like GitHub Actions, Jenkins, or GoCD.</li><li>Understanding of DevOps principles and their application in modern software delivery.</li></ul>Leadership & Communication<ul><li>Strong interpersonal and communication skills, with the ability to engage effectively across technical and non-technical teams.</li><li>Demonstrated ability to lead, motivate, and grow high-performing engineering teams.</li><li>Adept at balancing technical depth with strategic thinking to drive business outcomes.</li></ul>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$127,500 - $212,500McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

Senior Software Engineering Manager

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.The Account Manager (AM) is primary point of contact for external clients after the sale. The successful Account Manager will demonstrate the ability to develop client relationships and apply analytical and business acumen to ensure that clients obtain value from CoverMyMeds services and help clients maintain healthy operations.Position Description            Position is responsible for managing all aspects of the business relationship with the customer. Ensures that all appropriate resources are available and utilized effectively/efficiently to maximize overall business management services and corporate profitability. Develops and maintains positive client relations and coordinates with various functions within the company to ensure client requests are handled appropriately (i.e. within time and budget) while balancing client needs with company profitability. This position has authority to substantially affect the relationship between the company and a client, either from a financial or services/product standpoint. Position monitors/audits financial, reimbursement and information management services and is responsible for analyzing the billing effectiveness/cash flow and making recommendations to increase productivity and profitability. Utilizes their knowledge of the client/business, healthcare practice management and medical billing process/procedures to maximize performance relative to client relationship, client satisfaction, desired survey results and client/company financial performance indicators.Activities include:Client Engagement: <ul><li>Onboarding and cancellation activities when new clients contract for new/additional services or want to cancel existing services</li><li>Serve as an escalation point for the Customer Support Call Center (NC,TX)</li><li>Review reports of services so clients understand actions needed and value delivered.  Analyze data from reports, determining key performance indicators and articulate results internally and externally in business terms (in addition to having the ability to understand technical aspects as well)</li><li>Explain the value of contracted services over the phone.</li><li>Conduct Business Reviews when needed</li></ul>Financial Management: <ul><li>Audit Invoices to ensure proper billing is occurring for services contracted.</li><li>Assist Sales in identifying areas where clients are not clear on solutions purchased, implementation timelines, etc.</li></ul>Analysis:<ul><li>Identify trends in pharmacy reports to better engage the client with financial/risk opportunities.</li><li>Review store onboarding and cancellation trends</li></ul>Administrative: <ul><li>Manage store implementations by partnering with the appropriate department (Imp, Client, Sales, etc)</li><li>Maintain Current Pharmacy Store List</li><li>Extensively use of SFDC, MS PowerPoint, MS Excel and proprietary applications as part of the daily work routine.</li></ul>Additional Knowledge & SkillsKnowledge:<ul><li>Knowledge of National Council of Prescription Drug Programs Telecommunications Standard a plus</li><li>Working knowledge of PowerPoint, Excel and Salesforce.com</li></ul>Skills and Competencies:<ul><li>Ability to set client expectations in a realistic and professional manner</li><li>Ability to adapt to a fast-paced environment without being overwhelmed</li><li>Ability to help clients see the business value in services purchased.</li><li>Ability to verbally communicate effectively in business terms, with the appropriate level of concept and detail to make the information delivered clear to the recipient, asking relevant and thoughtful questions to help our team understand the clients request/need including the ability to communicate technical and non-technical content.</li><li>Ability to deliver key information or resolution to issues in a timely, but not rushed manner. </li><li>Capacity for detail-oriented behavior.</li><li>Work independently with little direction while also recognizing your role as a member of the team.</li><li>Extremely client focused and responsive to client requests, keeping clients up to date on the status of requests.</li><li>Be well organized and avoid dropping the ball on activities (including relentless follow-up. Find ways to complete repetitive tasks without re-inventing the wheel. Use templates whenever possible. Productivity and efficiency are key to responsiveness. Minimize distractions when necessary.</li><li>Actively manage deliverables to deep projects and activities moving to closure and recognize when you or others maybe in over your head and seek out answers from knowledgeable sources.</li><li>Demonstrate a constructive level of assertiveness to raise questions.</li><li>Strong interpersonal skills because multiple people work together to service clients.</li><li>Demonstrate a high standard for excellence and high quality and meeting clients needs.</li></ul>Education:<ul><li>BA or BS degree or equivalent combination of relevant education and experience.</li><li>MBA a plus</li></ul>Experience:<ul><li>Typically requires 4+ years of Account Management or Sales experience within the healthcare delivery or billing systems. Experience in Pharmacy or Pharmacy Benefits Management industry are extremely beneficial to help apply knowledge to this role.</li><li>Leadership experience a plus</li></ul>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$73,400 - $122,400McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

Sr. Account Operations Manager

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Business Support Analyst Lead, you will support the business by analyzing and evaluating relevant complex Enterprise business data, information, metrics and processes to identify opportunities to optimize the Bank’s contact centers.  This role will identify opportunities, engage key business partners and stakeholders, develop recommendations, develop business plan and carry through to implementation. Including but not limited to: understanding transfers and identifying ways to reduce, caller intent categorization, first call resolution, call reduction strategies.  Additionally, this role is responsible for supporting key team functions and providing recommendations to achieve current and future business strategy needs/objectives.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.What you'll do:<ul><li>Evaluate complex business data and trends to recommend changes in methods or procedures to increase efficiency and facilitate significant improvements to processes and systems.</li><li>Provide support and direction to team members and functional partners with identifying and solving identified opportunities, resolving gaps as they are identified and updating reporting metrics.</li><li>Apply subject-matter-expert functional knowledge to produce complex work deliverables in support of departmental and enterprise initiatives such as audit reviews, business strategy development and project business support.</li><li>Assist and mentors team members and project managers in developing problem solving approach, identifying gaps, and determining optimal way to aggregate and communicate findings.</li><li>Manage broad functional projects and/or participates as a SME resource on larger initiatives to support business requirements.</li><li>Represent the business or staff agency as the subject matter expert and may be a proxy for middle-management leadership.</li><li>Maintain broad system knowledge, stays current on all system enhancements, identifies training needs and implements plans.</li><li>Maintain broad business knowledge, stays current on key business strategies and initiatives and identifies opportunities for support and enablement.</li><li>Plan and design business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.</li><li>Provide insight, analyses, advice and recommendations to keep business on operational and financial plan.</li><li>Gather information, analyzes data and trends to identify and implement business optimization opportunities.</li><li>Support team with assigned analysis, contributes in discussions of strategic options and recommendations.</li><li>Develop/advise on policies, standards, risk management and controls related to relevant processes.</li><li>Coach and provide on-the-job training for other team members.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>8 years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations.</li><li>Knowledge of business operations and systems/business requirements processes.</li><li>Experience facilitating and driving collaboration to common understanding of business requirements and driving standard enterprise wide business processes.</li><li>Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL.</li><li>Experience applying best practices to identifying and interpreting trends or patterns in data to develop recommendations to improve business operations.</li></ul>What sets you apart:<ul><li>5 years’ experience in extracting and compiling advanced level analytical data, and providing concise analysis with executive level commentary</li><li>3-5 years in a role with proven results in call reduction strategies, call categorization or other call center efficiency </li><li>3-5 years' experience in implementing contact center management strategies</li><li>3-5 years’ experience in implementing business planning processes and management routines</li><li>5 years working in workforce management industry practices, procedures, technologies, call routing and metrics</li><li>Experience in project management processes and implementations</li><li>Knowledge and experience with contact center management related systems for workforce management, call routing, reporting, call recording, etc. For example: NICE, Aceyus, Genesys, Cisco, etc.</li><li>Experience in bringing innovation and driving automation into existing and new processes</li></ul>Compensation range: The salary range for this position is: $103,450 - $197,730.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Business Support Analyst Lead

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are seeking a motivated individual to join our Deposits Line of Business as an Advisor. In this role, you will support the team in managing key operational functions, including issue management, control testing, PRCI (Policies, Risk, Compliance, and Instructions) adherence, and RCSA (Risk Control Self-Assessment) activities. This is an excellent opportunity to learn and grow within a dynamic environment. While prior expertise is not required at Level I, a foundational understanding of these areas is expected.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.Relocation assistance is not available for this position.What you'll do:<ul><li>Advise the business on how to strengthen and handle their control environment pertaining to oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.</li><li>Perform ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key risk metrics to evaluate the effectiveness of established business controls.</li><li>Perform risk data analysis, report preparation and trend analysis, using business intelligence tools.</li><li>Partner with business owners to assist them in the identification of control failures and assesses the impact.</li><li>Assist with translating control deficiencies into action plans and facilitates effective and timely risk remediation through action plan oversight; provides recommendations to enhance governance practices in alignment with risk and compliance frameworks.</li><li>Maintain processes, procedures, and tools for handling exception alerts as they occur, including monitoring of resulting exception cases.</li><li>Provide control oversight to ensure compliance with laws and regulations.</li><li>Serve as a resource to team members.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. ​</li></ul>What you have:<ul><li>Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>Minimum 4 years' experience supporting risk-related, compliance-related, or business control design activities; OR 4 years' experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 2 years' experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field. ​</li><li>Knowledge of federal laws, rules, regulations, and applicable guidance to area supported for example: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA.</li></ul>What sets you apart:<ul><li>Minimum 2 years’ working directly with deposit product operations; directly within the business or from an advisory role.</li><li>Experience analyzing data elements to draw conclusions and deliver recommendations to business partners.</li><li>Experience in leading a Banking Product PRCI, Issue Management and Portfolio Control Development.</li><li>Experience with the Design and Development of Deposits Products and Processes.</li><li>Ability to assess an end-goal, apply critical thinking and propose paths forward.</li></ul>Compensation range: The salary range for this position is: $77,120.00 - $147,390.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Business Risk and Controls Advisor (Mid-level)

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are looking for a skilled Accountant to execute and advise on key accounting functions. Responsibilities include preparing journal entries, performing account reconciliations, assisting with internal and external financial reporting, providing audit support, and conducting financial analysis. Join our team and contribute to accurate financial results!We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC.Relocation assistance is not available for this position.What you'll do:<ul><li>Apply Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (STAT) and regulatory accounting treatment to complex accounting transactions and demonstrates and shares understanding of key implications.</li><li>Prepare and communicate financial results and analysis to internal and external partners.</li><li>Perform in an accounting advisory capacity to operational business leaders on matters pertaining to business initiatives or strategies.</li><li>Lead special projects and coordinates with key partners to ensure timely completion.</li><li>Collaborate and maintain strong relationships with business partners.</li><li>Resolve issues and provide informed, proactive reporting and analysis to enable effective decision making.</li><li>Develop and maintain processes, procedures and tools impacting financial accounting.</li><li>Facilitate and review internal controls to ensure an effective and efficient financial system.</li><li>Provide guidance and share knowledge with team members.</li><li>Participate and support projects related to accounting systems, legal structures, new product launches and other initiatives, ensuring compliance with accounting and reporting standards.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. ​</li></ul>What you have:<ul><li>Bachelor’s Degree in Accounting, Finance, or related field; OR a bachelor’s degree in another field coupled with a Certified Public Accountant (CPA) designation; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree when coupled with a Certified Public Accountant (CPA) designation.</li><li>Minimum 4 years' relevant work experience performing accounting functions including preparing and reviewing journal entries, account reconciliations and preparing financial results for internal and external purposes.</li><li>Proficient knowledge and application of GAAP, STAT and regulatory accounting practices.</li><li>Demonstrated ability to partner and communicate effectively with team members and participants across CFO and the Enterprise.</li><li>Proficient knowledge of data analysis techniques and statistical methodologies applied in finance or accounting.</li><li>Proficient knowledge of relevant technical accounting and reporting disciplines.</li><li>Proficient knowledge in Microsoft Excel with experience maintaining large accounting or financial data. ​</li></ul>What sets you apart:<ul><li>Background working in PNC insurance, with some knowledge of statutory reporting, preparing financial statements in accordance with Statutory Accounting Principles (SAP).</li><li>Experience with Accounting Systems, testing /system manipulation of large data sets; including Oracle General Ledger and Smart View and Fusion Data Intelligence (FDI).</li><li>Strong problem solver identifying root cause analysis to tackle issues.</li><li>Experience with ERP Systems, Accounting Software and subledger to GL reconciliations.</li></ul>Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Financial Accountant (Mid-level)

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The Opportunity<div><div>As a dedicated AVP, Contact Center Enablement, you will be accountable for leading strategic functions that support frontline service delivery, including workforce management, quality assurance, training, compensation, compliance, and tool optimization for Member Service Representatives (MSRs). Ensures operational efficiency, service consistency, and a member-first culture. Collaborates with cross-functional leaders to align enablement initiatives with organizational goals, regulatory standards, and member experience expectations, driving continuous improvement and measurable outcome.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position.What you'll do:<ul><li>Leads and optimizes workforce management strategies across all contact centers, encompassing staffing models, scheduling, and capacity planning to ensure efficient operations, optimal resource utilization, and alignment with forecasted demand.</li><li>Develops manages and continuously improves Quality Assurance (QA) frameworks to monitor service interactions, assess standards adherence, integrate performance feedback and service quality data, and identify opportunities for performance improvement in partnership with various stakeholders.</li><li>Accountable for managing MSR licensing and credentialing processes to ensure compliance with regulatory and internal standards.</li><li>Leads the development and continuous improvement of MSR tools, scripts, and resources to support consistent and effective new member interactions.</li><li>Responsible for creating, implementing and continuously improving comprehensive training and coaching programs for MSRs, ensuring alignment with servicing strategy and member experience goals.</li><li>Tracks and analyzes core performance indicators (e.g., staffing utilization, forecast accuracy, handle time) to inform strategic planning and operational decisions.</li><li>Serves as a strategic partner to various executive stakeholders ensuring consistency, scalability, alignment with deepening and servicing goals and enablement initiatives across all relevant organizations.</li><li>Partners with HR stakeholders including the CHRO to develop and implement comprehensive compensation models and incentive programs that drive frontline MSR engagement and performance.</li><li>Responsible for promoting a member-first mindset across all enablement activities, modeling adaptability and a disciplined focus on outcomes that enhance member satisfaction and experience.</li><li>Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul><h2></h2><h2>What you have:</h2><ul><li>Bachelor’s Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>10 years of progressive experience in contact center operations, management, and enablement.</li><li>6 years of people leadership experience in building, managing and/or developing high-performing teams.</li><li>Demonstrated expertise in workforce management principles and practices, including forecasting, scheduling, capacity planning, and real-time management.</li><li>Proven expertise in workforce management, including staffing models, scheduling, and capacity planning.</li><li>Demonstrated success in quality assurance program development and performance improvement initiatives.</li><li>Experience designing and implementing training, coaching, and enablement programs for frontline teams.</li><li>Deep understanding of contact center technologies and tools, including CRM systems, call routing platforms, and performance monitoring software.</li><li>Track record of cross-functional collaboration with senior leaders to align operational strategies with organizational goals.</li></ul>What sets you apart:<ul><li>Strong Workforce Management Experience</li><li>Quality Assurance Experience</li><li>Skillfully have built Teams within large contact center</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Salary: The salary range for this position is: $169,880-$305,780.</div></div>Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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