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Customer Accounts Advisor
The salary range for this role is $21.25 to $22.75 per hour*. This position is also eligible for incentive pay based on performance. 
 
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.  Skills for Success   Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.  The Work   
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Sell customers on the benefits of timely lease agreement renewal payments </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist with merchandise returns and guest deliveries as directed by management </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Clean and certify merchandise in the Quality Assurance Center for all items personally returned </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Complete and maintain weekly vehicle maintenance sheet and route sheets daily </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Load, secure and protect product in company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Safely operate company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist the Sales Team as needed</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Any reasonable duties requested by management </li>
</ul>
Requirements
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Must meet DOT requirements to obtain certification in required states (United States)</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Two years of retail/customer service experience preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">High School diploma or equivalent preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent interpersonal and communication skills</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proper telephone etiquette</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Uphold the Aaron’s Brand and protect company assets</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain a professional appearance</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proficient computer skills </li>
</ul>
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
Aaron’s Total Rewards 
</div>
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 
</div>
<div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid time off, including vacation days, sick days, and holidays  </li>
</ul>
</div>
<div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
<ul>
<li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Medical, dental and vision insurance  </li>
</ul>
</div>
<div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
<ul>
<li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left; font-family: arial, helvetica, sans-serif; font-size: 10pt;">401(k) plan with contribution matching </li>
</ul>
</div>
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
 
</div>
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 
    
**Benefits vary based on FT and PT employment status. 
</div>
</div>
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;"> </div>

public

Customer Accounts Advisor

Customer Accounts Advisor
The salary range for this role is $13.75 to $14.50 per hour*. This position is also eligible for incentive pay based on performance. 
 
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.  Skills for Success   Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.  The Work   
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Sell customers on the benefits of timely lease agreement renewal payments </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist with merchandise returns and guest deliveries as directed by management </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Clean and certify merchandise in the Quality Assurance Center for all items personally returned </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Complete and maintain weekly vehicle maintenance sheet and route sheets daily </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Load, secure and protect product in company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Safely operate company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist the Sales Team as needed</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Any reasonable duties requested by management </li>
</ul>
Requirements
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Must meet DOT requirements to obtain certification in required states (United States)</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Two years of retail/customer service experience preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">High School diploma or equivalent preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent interpersonal and communication skills</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proper telephone etiquette</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Uphold the Aaron’s Brand and protect company assets</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain a professional appearance</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proficient computer skills </li>
</ul>
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
Aaron’s Total Rewards 
</div>
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 
</div>
<div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid time off, including vacation days, sick days, and holidays  </li>
</ul>
</div>
<div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
<ul>
<li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Medical, dental and vision insurance  </li>
</ul>
</div>
<div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
<ul>
<li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left; font-family: arial, helvetica, sans-serif; font-size: 10pt;">401(k) plan with contribution matching </li>
</ul>
</div>
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
 
</div>
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 
    
**Benefits vary based on FT and PT employment status. 
</div>
</div>
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;"> </div>

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityIt is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs!Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.<div><div><div><div><div><div><div><div><div>After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager.We have various schedules ranging from 8:00 am CST to 10:00 pm CST with two days off. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday.Military veterans and spouses are highly encouraged to apply.Relocation assistance is not available for this position.As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.We are currently seeking dedicated professionals to work in our San Antonio office at 9800 Fredericksburg Rd San Antonio, TX 78288 for future insurance sales and customer service opportunities in March 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.What you'll do:<ul><li>Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.</li><li>Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.</li><li>Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.</li><li>Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.</li><li>Maintain required Property & Casualty license and state registrations.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or GED equivalent</li><li>Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service.</li><li>Acquire and maintain Property & Casualty (P&C) license and state registrations, within 90 days of hire. (Training, Licensing and State registration fees paid for by USAA.)</li><li>Demonstrated communication, problem-solving, and critical thinking skills to effectively respond to routine member inquiries.</li><li>Effective time management and organizational skills.</li><li>Successful completion of a job-related assessment may be required</li></ul>What sets you apart:<ul><li>1 year of customer contact experience in a needs-based sales environment</li><li>6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Training Schedule: Monday - Friday 9:30am-6:00pmWork Schedule: 8hr shifts within the hours of 8:00am – 10:00pm CST USAA provides support to our members 7 days a week.After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day.All work schedules for this role are 40 hours per week. Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members.Salary: The hiring range for this position is: $45,010-$46,010</div></div></div></div></div></div></div></div></div>Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Insurance Professional – Sales and Service

Bilingual Customer Accounts Advisor
The salary range for this role is $13.75 to $14.50 per hour*. This position is also eligible for incentive pay based on performance. 
 
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.  Skills for Success   Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.  The Work   
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Sell customers on the benefits of timely lease agreement renewal payments </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist with merchandise returns and guest deliveries as directed by management </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Clean and certify merchandise in the Quality Assurance Center for all items personally returned </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Complete and maintain weekly vehicle maintenance sheet and route sheets daily </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Load, secure and protect product in company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Safely operate company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist the Sales Team as needed</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Any reasonable duties requested by management </li>
</ul>
Requirements
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Must meet DOT requirements to obtain certification in required states (United States)</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Two years of retail/customer service experience preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">High School diploma or equivalent preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent interpersonal and communication skills</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proper telephone etiquette</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Uphold the Aaron’s Brand and protect company assets</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain a professional appearance</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proficient computer skills </li>
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Aaron’s Total Rewards 
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Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 
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<li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left; font-family: arial, helvetica, sans-serif; font-size: 10pt;">401(k) plan with contribution matching </li>
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*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 
    
**Benefits vary based on FT and PT employment status. 
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Customer Accounts Advisor (Bilingual)

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success.  This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.  In the Role   <ul><li>Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  </li></ul><ul><li>Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  </li></ul><ul><li>Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs </li></ul><ul><li>Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations </li></ul><ul><li>Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems </li></ul><ul><li>Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude </li></ul><ul><li>Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  </li></ul>Requirements:     <ul><li>High School Diploma or GED      </li></ul>Preferred:  <ul><li>Sales, Collections or Customer Service experience    </li></ul><ul><li>Bilingual - Spanish    </li></ul>Location: On site    The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.     Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: <ul><li>Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances </li></ul><ul><li>Up to 4% matching 401(k)   </li></ul><ul><li>Employee Stock Purchase Plan (10% share discount)   </li></ul><ul><li>Tuition reimbursement   </li></ul><ul><li>Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) </li></ul><ul><li>Paid sick leave as determined by state or local ordinance, prorated based on start date </li></ul><ul><li>Paid holidays (7 days per year, based on start date) </li></ul><ul><li>Paid volunteer time (3 days per year, prorated based on start date) </li></ul>OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.   At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.  Key Word Tags    Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Loan Acquisition Specialist

Loan Sales Specialist

Relocation Assistance Available**This position will work within the Labor and Delivery Department and align closely with the Process Improvement Team within Quality Outcomes.**Minimum Offer$ 36.38/hr.Maximum Offer$ 51.15/hr.Compensation DisclaimerCompensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.Department: Quality Outcomes FTE: 1.00 Full Time Shift: Days Position Summary: The Perinatal Quality and Safety Specialist (PQSS) is dedicated to improving maternal and neonatal outcomes by identifying opportunities for improvement as well as design and implementation of data driven action items to mitigate potential patient harm. This role involves event analysis, reporting and the development and coordination of interdisciplinary safety programs. The PQSS is responsible for promoting adherence to national clinical standards, facilitating the implementation, evaluation and sustainment of perinatal safety initiatives in furtherance of optimal patient outcomes. The primary focus areas include OB ED/Triage, Antepartum, High Risk, Labor and Delivery, and Postpartum/Maternity units. Ensure adherence to Hospital and Departmental Policies and Procedures. Detailed responsibilities: * ANALYSIS – Identifies necessary data sources as well as data monitors to inform process improvement work or effectiveness or sustainment of improved processes; participate in and lead reviews of adverse occurrences, near misses, and root cause analyses, and debriefs * CLINICAL JUDGEMENT – Demonstrates expertise in perinatal nursing practice and clinical judgement * QUALITY ASSESSMENT – Through the effective use and evaluation of data sources identify and recommend opportunities of improvement * PROCESS IMPROVEMENT – Ensure effectiveness and sustainability of process improvement(s) through engagement and alignment of appropriate stakeholder as well as the design of effective status reporting of meaningful implementation and sustainability monitors to appropriate leaders or oversight committees * PROJECTS – Using quality improvement and or project management tools and methodologies, facilitates effective and meaningful performance improvement to achieve identified targets and goals * BENCHMARKING – Identify and use relevant benchmarking platforms such as Vizient or other professional database sources to inform and guide meaningful performance goals and targets * MEETINGS AND PROFESSIONAL DEVELOPMENT – Attend and participate in professional meetings and relevant professional organizations/associations to stay current as to relevant national standards of clinical care, patient safety and innovation in healthcare quality; translate newly acquired knowledge to enhance effectiveness of role and inform improvement opportunities * MENTORSHIP & COACHING – Provide some mentorship and coaching for other New Mexico hospital birthing units on quality improvement best practices * PROJECT MANAGEMENT – Work with Leaders to define the short and long-term objectives and potential gains; partner with Leaders to identify opportunities for process improvements provide support and guidance to team when needed; establish baseline metrics for improvement comparison; monitor and routinely report out on process performance and improvements in key metric and maintain a list of ongoing Process Improvement projects and track report out status of them at appropriate committees <h4>Qualifications</h4><h7></h7> Education: Essential: * Bachelor's Degree Nonessential: * Master's Degree Education specialization: Essential: * Nursing Nonessential: * Nursing Experience: Essential: 2 years of experience as a Registered Nurse on Labor & Delivery
Process Improvement and project management principles and tools Credentials: Essential: * RN in NM or as allowed by reciprocal agreement by NM * Advanced Cardiac Life Support Certification * Basic Life Support Certification * NRP Certification Physical Conditions: Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.
 Working conditions: Essential: * Minor Hazard - physical risks, dirt, dust, fumes, noise Department: Quality

QUALITY SAFETY SPECIALIST - PERINATAL

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  SUMMARY: Under general supervision, provides nursing care to patients, including medications and treatment.  Plans, implements, and evaluates patient care and performs related duties as required.  The CN II level is the journey level class where incumbents have had the required professional nursing experience and are capable of independently performing the full range of clinical nursing services involving patient care.  Clinical Nurse II's may supervise the work of professional and paraprofessional staff of the unit to which assigned.

DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification, however, employees may perform other related duties at an equivalent level.  Not all duties listed are necessarily performed by each individual in the classification.

1.  Accompanies, assists, and represents the needs of patients to other providers.

 

2.  Accurately provide care with respect to medication administration, skin and wound care, ADL's and other essential patient care related activities.

 

3.  Develops, implements, evaluates and makes modifications in the nursing care plan; prepares required records and reports.

 

4.  Gathers and assess information about patients to meet nursing needs; assists and consults with physician in the performance of procedures and diagnostic tests; contracts physicians and/or other departments to obtain or provide patient information.

 

 

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5.  May provide oversight to staff who monitor telemetry systems; alerts primary nurse of changes in underlying rhythms and of any life threatening arrhythmias that may develop; interprets and posts telemetry strips at the hours specified; admits and discharges patients with telemetry units as appropriate.  

 

6.  Organizes, supervises, makes adjustments and accepts responsibility for the quality of care provided patients by co-workers for a given work period; at the level II assumes responsibility as a team leader or a charge nurse when assigned.

 

7.  Participates in promoting a healthful, safe, and therapeutic environment for patient and families; set up and controls the environment essential for infection control.

 

8.  Participates in the implementation of patient care standards, infection control standards and quality assurance criteria; assist with conducting studies; participates in unit and other meetings.<o:p></o:p>

 

9.  Provides and evaluates patient care established standards and criteria in conformity with the nursing care plan.  Monitors patients for significant and critical changes and initiates procedures as required; documents care given according to set standards and at required intervals.  Interprets and explains procedures, regimens, and services to patients and families; teaches patients and family members health care and disease prevention techniques.  Prepares patients and/or area for procedures and operations; assists physicians; uses instruments and equipment related to the area of assignment.

 

Minimum Qualifications:

 
Education: Graduate of an accredited Nursing Program required; Bachelor's degree in Nursing preferred. 
 

Minimum Experience: Six months experience as a Clinical Nurse I with AHS or the equivalent of one year full time recent experience at a comparable level in a minimum 100-bed hospital or in the area of specialty; (if experience is not recent, completion of an approved refresher course may be acceptable).

 

Preferred Licenses/Certifications: TNCC -Trauma Nurse Core Course (For Emergency department only).

 

Required Licenses/Certifications: Valid license to practice as a Registered Nurse in the State Of California.

 

Preferred License/Certifications: CCRN - Critical Care Registered Nurse.

 

Required Licenses/Certifications: ACLS - Advanced Cardiac Life Support Certification - issued by AHA - American Heart Association, may be required per facility or unit/department specialty according to patient care policies. 
 

Required Licenses/Certifications: Acquire certification in chemotherapy within one year of hire (certain positions only).

 

Required Licenses / Certifications - Acquire ONS certification within one year of hire (inpatient med tele/oncology department). 
 

Required Licenses/Certifications: BLS - Basic Life Support Certification issued by the American Heart Association. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. 
 

Required Licenses/Certifications: CEN - Certified Emergency Nurse is desirable (for Emergency Department positions). 
 

Required Licenses/Certifications: Certification as a Public Health Nurse in the State of California (required for certain positions). 
 

Required Licenses/Certifications: Completion of Perinatal Safety Modules within 3 months of hire. Evidence of completion and continuing annual competency must be in the employee file and/or AHS's learning management system (LMS) (for certain positions). 
 

Required Licenses/Certifications: Coronary Care Unit certification (required for certain positions at Fairmont Hospital's Monitoring Unit). 
 

Required Licenses/Certifications: TEAM Training (required for all positions at John George Psychiatric Pavilion; and required for certain positions in the Emergency Department). 
 

Required Licenses/Certifications: NRP - Neonatal Resuscitation Program Certification- AHA American Heart Association (required per unit/department specialty according to patient care policies). 
 

Required Licenses/Certifications: PALS - Pediatric Advanced Life Support Certification- AHA American Heart Association (Required for Emergency Department or if overseeing or providing pediatric care on a regular basis).

 

  

 

 

Pay Range $74.07- $108.57

The pay range for this position reflects the base pay scale for the role at Alameda Health System. Final compensation will be determined based on several factors, including but not limited to a candidate’s experience, education, skills, licensure and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization. Alameda Health System also offers eligible positions a generous comprehensive benefits program. 

 

 

 
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</div> Highland General Hospital Emergency Full Time Night Nursing FTE: 0.9

Clinical Nurse II

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Job Summary: Under direction, Ambulatory Care Nurses perform professional nursing duties for outpatient clinical areas; monitor, treat and educate patients, their families and the public regarding various medical conditions; record medical histories and symptoms; perform diagnostic tests and analyze results; operate medical equipment; administer treatment and medications; make assessments and create a plan of care; perform care coordination; provide lead direction to other nursing and paraprofessional personnel and perform other duties as assigned and required by the assigned clinical setting. 
 
DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification, however, employees may perform other related duties at an equivalent level.  Not all duties listed are necessarily performed by each individual in the classification. 
 
1.  Organizes, supervises, makes adjustments and accepts responsibility for the quality of care provided patients and families by co-workers for a given work period; responsibility as a team leader when assigned. 
 
2.  Participates in the implementation of patient care standards, infection control   standards and quality assurance criteria; assist with conducting studies; participates in unit and other meetings. 
 
3.  Provides patient-centered care that is respectful of, and responsive to, individual patient preferences, needs and values. Provides and promotes excellence in customer service for both internal and external customers. 
 
4.  Collaborates with patients and other healthcare providers to deliver coordinated, high quality care 
 
5.  Performs nursing care following prescribed roles, policies, protocols and procedures. 
 
6.  Prepares, educates and monitors patients undergoing procedural sedation. 
 
7.  Critically evaluates and uses good judgment in unusual or emergent situations. 
 
8.  Complete patient assessments and triage, record patient histories, symptoms and observations. 
 
9.  Clinical skills include but are not limited to: vital signs, procedural sedation management, cleaning and use of medical equipment, Point of Care Testing and phlebotomy. 
 
10. Provides clinical support and direct case management including patient education, goal setting, self-management teaching and coaching. 
 
11. Effectively utilizes population health methodologies such as patient registry, in reach, outreach, care protocols and team-based care to improve patient and population outcomes 
 
12. Provides care coordination of patient-centered care, based on evidence-based guidelines; coordination based on patients’ health care needs and treatment recommendations to establish and maintain a plan of care jointly created and managed by patient, family and care team. 
 
13. Administers medications, immunizations, performs medication reconciliation.  Titrates medications/manages refills per clinical guidelines. 
 
14. Performs accurate assessment of patient conditions (face to face or through telehealth) and utilizes guidelines or standardized procedures to create an effective plan of care. 
 
15. Participates in Performance Improvement/Quality Control activities. 
 
16. Ability to empathize with vulnerable populations and underserved patients. 
 
Minimum Qualifications: 
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. 
 
Required Education: Graduate of an accredited Registered Nursing Program 
 
Preferred Education: Bachelor's degree in Nursing or higher. 
 
Required Experience: Six months experience as a Clinical Nurse I with AHS or the equivalent of one year full time recent experience at a comparable level in an acute care hospital or in the area of specialty; (if experience is not recent, completion of an approved refresher course may be acceptable). 
 
Required Licenses/Certifications: Valid license to practice as a Registered Nurse in the State of California. 
 
Required Licenses/Certifications: Advanced Cardiac Life Support Certification issued by the American Heart Association; Completion of moderate sedation competency. 
 
Required Licenses/Certifications: Provider existing (or obtain new, if needed) NPI number 
Preferred: Moderate Sedation Certification 
 

FT/PT: Pay Range $74.07- $108.57

The pay range for this position reflects the base pay scale for the role at Alameda Health System. Final compensation will be determined based on several factors, including but not limited to a candidate’s experience, education, skills, licensure and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization. Alameda Health System also offers eligible positions a generous comprehensive benefits program. 

 
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</div> Highland General Hospital FQ MCH/OB Clinic (K6) Full Time Day Nursing FTE: 1

CN II - Ambulatory Procedural Nurse

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job SummaryFast-Track Your Career and Join Our Team Today! $24.19/HR = $16.50/HR + Targeted Commission of $16,000 Annually Immediate Interviews Who we are: • Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’! • For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn • Comcast is named a top 20 company on Diversity Inc’s ‘Top 50’ List At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.Job DescriptionCore Responsibilities<ul><li>Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.</li><li>Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.</li><li>Achieves sales and customer experience goals and objectives.</li><li>Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.</li><li>Performs operational and administrative tasks.</li><li>Partners with customer care to resolve customer issues, as appropriate.</li><li>Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.</li><li>Complies with all company and retail operational policies and procedures.</li><li>Completes training requirements and actively engage in team huddles and learning.</li><li>Knows and understands sales compensation plan and its key elements.</li><li>Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.</li><li>Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Support a culture of inclusion in how you work and lead.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul> Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills:Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Communication; Resilience; Critical Thinking Problem Solving; Professional Integrity Salary:Base Pay: $16.50 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.Total Target Compensation (Base Pay plus Targeted Commission): $24.19 USDOur sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. EducationHigh School Diploma / GEDCertifications (if applicable)Relevant Work Experience2-5 Years

Retail Sales Consultant

The hourly range for this position is $12.25 to $13.00. This position is also eligible for incentive pay based on performance.
 
Customer Accounts Advisor
 
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.  Skills for Success   Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.  The Work   
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<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Sell customers on the benefits of timely lease agreement renewal payments </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist with merchandise returns and guest deliveries as directed by management </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Clean and certify merchandise in the Quality Assurance Center for all items personally returned </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Complete and maintain weekly vehicle maintenance sheet and route sheets daily </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Load, secure and protect product in company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Safely operate company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist the Sales Team as needed</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Any reasonable duties requested by management </li>
</ul>
Requirements
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Must meet DOT requirements to obtain certification in required states (United States)</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Two years of retail/customer service experience preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">High School diploma or equivalent preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent interpersonal and communication skills</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proper telephone etiquette</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Uphold the Aaron’s Brand and protect company assets</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain a professional appearance</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proficient computer skills </li>
</ul>
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Aaron’s Total Rewards 
</div>
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Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 
</div>
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<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid time off, including vacation days, sick days, and holidays  </li>
</ul>
</div>
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<ul>
<li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Medical, dental and vision insurance  </li>
</ul>
</div>
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<ul>
<li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left; font-family: arial, helvetica, sans-serif; font-size: 10pt;">401(k) plan with contribution matching </li>
</ul>
</div>
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</div>
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</div>
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.       **Benefits vary based on full-time and part-time employment status.

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