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The Laurels of Charlottesville is looking for a Van Driver for Non-Emercency Medical Transportation that will also function as a primary support person for multiple other departments.  
DUTIES: Primary duties are transportation of patients to medical appointments in a company vehicle. This is non-emergency medical transportation but we are looking for a CNA/PCA . This is a temporary to permanent position that will be qualified for benefits after certification.  When not providing patient transportation, you will be assisting in other areas of the facility such as environmental services, maintenance, front office reception, screening and direct care support.  This is a position that requires a dependable person who is able to arrive on time and is able to use good judgement.  Must also be willing to work in cooperation with all departments and take instruction well.  
 
QUALIFICATIONS :
<ul style="font-family: 'Noto Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.3333px; line-height: 1.43; color: #2d2d2d;">
<li>1 year of Non-Emergency Medical Transport or commercial driving experience within the past 5 years</li>
<li>21 years or older.</li>
<li>Must be able to pass a drug screening, criminal back ground check, motor vehicle records check.</li>
<li>You must have no DUI/DWI, within the past 5 years</li>
<li>You must have a smart phone for navigation</li>
</ul>
 
 
Ciena Healthcare
We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way.#IND123

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Van Driver (CNA)

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are looking for a SIU Investigator (mid-level). This is a Field position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The selected candidate will have a strong Property SIU background and not just autoThis role is remote eligible. However, you must currently live in the covered territory, which is Los Angeles County, California. This being a Field position a company car is provided and there is regular business travel.What you'll do:<ul><li>Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.</li><li>Participates in the development of fraud prevention strategies.</li><li>Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.</li><li>Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.</li><li>Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.</li><li>Makes recommendations within defined authority guidelines.</li><li>Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.</li><li>Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.</li><li>May serve as a resource team member on specific matters through demonstrated skill or training.</li><li>Assists with the delivery of fraud awareness training initiatives in a defined environment.</li><li>Handles CAT duty responsibilities as business requires.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul><h2>What you have:</h2><ul><li>High School Diploma or General Equivalency Diploma (GED).</li><li>2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.</li><li>Proven investigatory skills.</li><li>Experience obtaining statements from various parties to incidents, witnesses, and suspects.</li><li>Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.</li><li>Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.</li><li>Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.</li><li>Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.</li></ul><h2>What sets you apart:</h2><ul><li>SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.</li><li>Strong Property SIU experience</li><li> Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The annualized range for this position is: $77,120 - $147,390. However, this is an hourly position.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

SIU Investigator (mid-level) - P&C (LA County)

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The selected candidate will have a strong property SIU background and not just autoThis role is remote eligible. However, you must currently live in the covered territory, which is Washington or Oregon. There may be occasional business travel.What you'll do:<ul><li>Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.</li><li>Participates in the development of fraud prevention strategies.</li><li>Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.</li><li>Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.</li><li>Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.</li><li>Makes recommendations within defined authority guidelines.</li><li>Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.</li><li>Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.</li><li>May serve as a resource team member on specific matters through demonstrated skill or training.</li><li>Assists with the delivery of fraud awareness training initiatives in a defined environment.</li><li>Handles CAT duty responsibilities as business requires.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul><h2>What you have:</h2><ul><li>High School Diploma or General Equivalency Diploma (GED).</li><li>2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.</li><li>Proven investigatory skills.</li><li>Experience obtaining statements from various parties to incidents, witnesses, and suspects.</li><li>Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.</li><li>Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.</li><li>Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.</li><li>Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.</li></ul><h2>What sets you apart:</h2><ul><li>SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.</li><li>Strong Property SIU experience</li><li> Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The annualized range for this position is: $77,120 - $147,390. However, this is an hourly position.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

SIU Investigator (mid-level) - P&C (Washington or Oregon)

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Financial Analyst II, you'll resolve business problems within established guidelines by conducting forecasting, planning, and financial modeling. These activities cover various financial aspects including income, profitability, liquidity, capital, leverage, and asset/liability management, as well as operating expenses. A core responsibility is to ensure all actions adhere to regulatory and compliance standards. This role will conduct moderately complex financial research and provide business decision support, identifying financial and operational opportunities.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Charlotte, NC.Relocation assistance is not available for this position.<h2></h2><h2>What you'll do:</h2><ul><li>Prepares financial forecasts/plans for a business area or expense category; with supervision, develops routine forecasting/planning process and model improvement initiatives.</li><li>Prepares routine or ad basic hoc financial reports and analysis or cost benefit analysis to support internal and external management decision making.</li><li>With supervision, delivers moderately complex financial research and value-added business decision support to financial and operational opportunities.</li><li>Applies basic technical knowledge and performs product assignment, product pricing, product profitability and ad hoc analysis.</li><li>Provides informed, proactive analysis and business insights to assist with effective decision making and efficient resource utilization.</li><li>Acquires and applies maturing knowledge of the business, its products and processes to resolve issues and identify appropriate issues for escalation.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor's degree in Business, Accounting, Finance, Economics, or a related field; OR 4 additional years of related (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>2 years experience conducting financial/accounting analysis and preparing financial reports or financial plans OR Advanced degree in Business, Accounting, Finance, Economics, or a related field, progress towards a CPA or CFA designation and up to 2 years of financial / accounting analysis or related work experience.</li><li>Ability to communicate to various stakeholders.</li><li>Ability to apply critical thinking skills to proposed solutions.</li><li>Experience using Microsoft Office Excel to produce deliverables.</li><li>Understanding of financial compliance.</li></ul>What sets you apart:<ul><li>Life insurance industry knowledge.</li><li>Investment industry knowledge.</li><li>Expense background or experience.</li></ul>Compensation range: The salary range for this position is: $63,590 - $121,530.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Financial Analyst (Intermediate) - CFO

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe are seeking a qualified Life Actuary to join our diverse team. The ideal candidate will possess strong risk management skills, with a particular focus on Interest Rate Risk Management and broader financial risk experience. This role requires an individual who has acquired their ASA designation or FSA designation and has a few years of meaningful experience.Key responsibilities will include experience in Asset-Liability Management (ALM), encompassing liquidity management, asset allocation, cashflow matching, and duration targeting. You will also be responsible for conducting asset adequacy testing to ensure the sufficiency of assets to meet future obligations. Experience in product pricing, especially for annuity products. Furthermore, an understanding of Risk-Based Capital (RBC) frameworks and methodologies is required. Proficiency with actuarial software platforms, with a strong preference for AXIS, is highly advantageous.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.Relocation assistance is not available for this position.What you'll do:<ul><li>Performs complex work assignments using actuarial modeling software driven models for pricing, valuation, and/or risk management.</li><li>Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations.</li><li>Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership.</li><li>May make recommendations for model adjustments and improvements, when appropriate.</li><li>Shares knowledge with team members and serves as a resource to team on raised issues and navigates obstacles to deliver work product.</li><li>Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas.</li><li>Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for partners.</li><li>Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership.</li><li>Maintains accurate price level, price structure, data availability and other requirements to achieve profitability and competitive goals.</li><li>Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends.</li><li>Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products.</li><li>Advises management on issues and serves as a primary resource for their individual team members on raised issues.</li><li>Ensures risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries; OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries.</li><li>Experience performing complex work assignments using actuarial modeling software driven models for pricing, valuation, and/or risk management.</li><li>Experience presenting complex actuarial analysis and recommendations to technical and non-technical audiences.</li></ul>What sets you apart:<ul><li>Asset-Liability Management (ALM): Experience in ALM, including expertise in liquidity management, asset allocation, cashflow matching, and duration targeting.</li><li>Asset Adequacy Testing: Experience conducting asset adequacy testing to ensure the sufficiency of assets to meet future obligations.</li><li>Product Pricing: Experience in pricing financial products, with a particular emphasis on annuity products.</li><li>Risk-Based Capital (RBC): Experience with risk-based capital frameworks and methodologies.</li><li>Actuarial Software Proficiency: Familiarity with actuarial software platforms. Experience with AXIS is considered a significant advantage.</li><li>Actuarial Designations: Attainment of Society of Actuaries Associateship (ASA) or Fellowship (FSA).</li></ul>Compensation range: The salary range for this position is: $127,310 - $243,340.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Life Actuary

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Financial Analyst I, you'll be responsible for resolving business issues through financial forecasting, planning, and modeling. This includes analyzing income, profitability, liquidity, capital, leverage, and asset/liability management, as well as operating expenses. A key aspect of this position is ensuring all activities comply with regulatory and legal guidelines. This role develops financial forecasts and plans for complex business areas or expense categories and improves forecasting and planning processes and models. Success in this position requires proficiency in independently preparing financial reports and ad hoc analyses to guide decisions and uncover financial and operational opportunities.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Charlotte, NC.Relocation assistance is not available for this position.<h2>What you'll do:</h2><ul><li>Develops financial forecasts/plans for a large and moderately complex to complex business area or expense category; Develops and implements forecasting/planning process, and model improvement initiatives.</li><li>Independently prepares recurring or ad hoc financial reports and analysis or cost benefit analysis to support and provide insights for internal and external management decision-making.</li><li>Delivers moderately complex to complex financial research and value-added business decision support and recommends or implements solutions to key financial and operational opportunities.</li><li>Responsible for product assignments, product pricing, product profitability and ad hoc analysis.</li><li>Acts as a valued business partner by providing informed, proactive analysis and business insights to enable effective decision-making and efficient resource utilization.</li><li>Acquires and applies intermediate knowledge of the business, its products and processes to resolve issues and navigate obstacles to deliver work product.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree in Business, Accounting, Finance, Economics, or related field is required; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>4 years experience conducting financial/accounting analysis, preparing financial reports, or financial plans and providing recommendations; OR Advanced degree in Business, Accounting, Finance, Economics, or a related field, progress towards a CPA, or CFA designation and 2 years of financial / accounting analysis or related work experience.</li><li>Ability to communicate financial/accounting concepts.</li><li>Experience in a financial services environment.</li><li>Experience using Microsoft Office Excel for financial data analysis.</li><li>Experience working with financial/accounting technologies.</li><li>Understanding, application, and adherence to financial regulations and compliance.</li><li>Experience producing financial reports.</li><li>General knowledge of GAAP.</li></ul>What sets you apart:<ul><li>Life insurance industry knowledge.</li><li>Investment industry knowledge.</li><li>Expense background or experience.</li></ul>Compensation range: The salary range for this position is: $77,120 - $147,390.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Financial Analyst (Mid-Level) - CFO

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityWe offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be located in our Charlotte, NC office. Relocation assistance is not available for this position.We are seeking a proactive and innovative AML/Fraud Reporting Team Manager to lead our reporting efforts in the fight against financial crime. In this role, you will oversee the development and delivery of critical second line AML, Fraud, and other operational reports, ensuring EMG and Operations stakeholders have the information they need to effectively manage risk. The ideal candidate possesses a strong technical background, a deep understanding of AML and Fraud business processes, and outstanding leadership skills. You will manage a team of report developers, collaborate with IT, and be adept at adapting to unforeseen circumstances with creative solutions to ensure accurate and timely reporting.Manages teams on using data from internal and external sources to provide insight to analyst and decision-makers. Manages a team responsible for collaborating with stakeholders and other data and analytical leaders to define data and analytic needs for business functions. Prototypes solutions for displaying information based on business needs. Provides consultation to users and lead cross-functional teams to address business issues.<h2>What you’ll do:</h2><ul><li>Collaborates with other data analyst and IT leaders across the Enterprise to implement an information strategy.</li><li>Understands and supports the execution of the business intelligence strategic plan and partners with the business on determining compliant support solutions.</li><li>Consults and advises business partners on decision support solutions.</li><li>Ensures teams maintain understanding of business processes and high end-user satisfaction through meaningful partnerships.</li><li>Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution.</li><li>Responsible for direct report performance management, talent development, and career progression planning.</li><li>Accountable for teamwork product volume, quality, and business value delivery.</li><li>Serves as a liaison between the business and IT teams to build USAA core information delivery capabilities.</li><li>Maintains industry expertise; advises and applies best practices in business intelligence solutions and platforms, usability testing, experience design and storytelling.</li><li>Partners with line of business and Enterprise teams to ensure adherence to information governance and management standards.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul><h2>What you have:</h2><ul><li>Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (10 years of experience in lieu of degree).</li><li>6 years of experience in data and analytics, technical or business-relevant function OR if advanced degree in a STEM discipline, 4 or more years’ experience in data and analytics, technical, or business-relevant function.</li><li>2 years of direct team lead, supervisory or management experience.</li><li>Experience in authoring and gathering requirements for moderately complex business intelligence solutions.</li><li>Demonstrated facilitation, collaboration and consensus building skills, with experience in presenting to cross-functional teams.</li><li>Demonstrated experience applying business intelligence practices, methods, and problem-solving strategies.</li><li>Experience leading and coaching others in understanding and translating needs into requirements.</li><li>Knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources.</li><li>Advanced experience developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).</li><li>Demonstrated the ability to embed intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details.</li></ul><h2>What sets you apart:</h2><ul><li>Familiar with USAA AML processes, procedures, and reporting standards.</li><li>Knowledge of USAA data structure and data governance standards.</li><li>Proven background in Anti-Money Laundering (AML) and/or Fraud Investigations. Familiarity in financial crimes concepts, including transaction monitoring, AML and Fraud investigations, and case management systems.</li><li>Mastery of AML, Fraud, CTR, OFAC, PEP/NN, KYC, QA/QC concepts, terminology, regulatory requirements, and data table structures as foundational domains to oversee the development and delivery of critical AML, Fraud, and other related operational, management, and regulatory reporting and metrics.</li><li>Advanced analytical skills with expertise in understanding business problems and translate to technical and reporting solutions, with strong attention to detail.</li><li>Excellent communication and collaboration skills for working with cross-functional teams; ability to bridge the gap between technical features and business needs.</li><li>Proven ability to lead diverse teams with varied skill sets to achieve common goals. This includes effectively assigning projects, tracking progress, and empowering team members to resolve obstacles independently. The ideal candidate also possesses strong negotiation skills and sound judgment in determining when and how to escalate issues appropriately.</li><li>Technical Proficiency:<ul><li>Expertise in Snowflake, including data modeling, advanced SQL development, and performance tuning.</li><li>Proficiency in Universe Design Tool (UDT) and/or Information Design Tool (IDT).</li><li>Experience developing complex WebI reports with custom calculations, filters, prompts, and sections.</li><li>Solid understanding of SQL, relational databases (e.g., Snowflake, Oracle, Microsoft SQL Server, etc.), data modeling principles, and cloud data architecture.</li><li>Experience with multiple programming languages/environments (e.g., Python, SAS, SQL, etc.).</li><li>Experience with reporting tools/technology (e.g., Tableau, Business Objects, SalesForce, Dremio, etc.).</li><li>Experience working with large datasets and optimizing report performance.</li></ul></li></ul>The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.<h2>What we offer:</h2>Compensation: The salary range for this position is: $114,080 - $205,340.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Manager Senior, Business Intelligence Analytics

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Manager Senior, Information Security (Application Security), you will lead our Application Security Engineering (ASE) Team. ASE team is responsible for supporting the business in the protection and secure development of USAA application by ensuring security throughout the Software Development Process (SDLC). This leader will also be responsible for identifying emerging risks, documenting, and building business cases to address them. This team is a part of our Cyber Threat Operation Center (CTOC), which protects, detects and responds to cyber security events. The CTOC is comprised of several teams that partner as needed to provide centralized and coordinated response and mitigation activities.Leads one or more analytical, business or technical support functions and is responsible for the implementation and management of enterprise information security policies, standards, processes and solutions that ensure USAA establishes, deepens and retains a best-in-class security posture. Develops, designs and implements security governance and assurance processes within security domains. This role has a direct impact on protecting USAA’s brand and reputation within assigned Information Security domains. Plans and organizes activities of professional and administrative staff engaged in providing information security/cyber security services associated with existing and emerging security risks in a complex and highly regulated environment. Partners with the lines-of-business, Enterprise Risk and Compliance, Audit Services, and Legal, to support enterprise information security risk and compliance initiatives.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO.Relocation assistance is not available for this position.<h2></h2><h2>What you'll do:</h2><ul><li>Responsible for ownership and execution of one or more critical security domains or capabilities.</li><li>Implements senior leadership's strategic vision and leads their team in the compliant day-to-day completion of their assigned information security domain. Chips in to the organization’s short and long-term vision, strategies, goals and metrics.</li><li>Leads effective operation of assigned information security domain's day-to-day operations including capacity, resilience and dependability capabilities and how changes in conditions, operations, or the environment will affect the system's operation.</li><li>Develops, reviews, and communicates information security risk management policies and procedures to ensure appropriateness and adequacy versus industry standard methodologies and regulatory requirements.</li><li>Responsible for developing performance indicators and reporting the status of information security activities and alerting management to potential risks, compliance issues, and operational inefficiencies.</li><li>Develops, designs, and delivers a sustainable governance and assurance model within multiple domains.</li><li>Identifies, monitors and evaluates operational solutions to reduce information security risk, meet compliance requirements and increase enterprise workforce efficiency, business agility and workforce scalability.</li><li>Promotes information security awareness within their teams and across Enterprise Security Group.</li><li>Serves as financial steward for the organization and handles workforce and budgets to ensure they cost-effectively meet the needs of the organization.</li><li>Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree in Information Security, Information Technology, Computer Science, Business Administration, Information Systems/Management or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>6 years of related information security experience in one or more domains, e.g.: Cybersecurity, Identity and Access Management, Information Assurance and Governance, Operational Risk Management and/or Information Technology to include considerable accountability for projects, programs, processes or policies.</li><li>2 years of direct team lead, supervisory, or management experience in an Information Security or Information Technology domain.</li><li>2 years of researching, designing, or implementing technology, information security or cybersecurity solutions in a large financial institution or large enterprise information security program with a consistent track record of delivering results in compliance with federal/state/regulatory information security and risk management policies, standards, and guidelines.</li><li>Working knowledge of relevant regulations and standards related to risk management and information security, e.g.: FFIEC, Gramm-Leach-Bliley, FFIEC Cybersecurity Assessment Tool, NIST Cybersecurity Framework and the Payment Card Industry Data Security Standard.</li><li>Strong written and verbal communication skills, including the ability to communicate technical analyses to a non-technical audience.</li><li>Strong knowledge of security technologies to include cryptography, authentication, authorization, and controls.</li><li>Strong Knowledge of IT risks and experience implementing security solutions.</li><li>Knowledge of threats, vulnerabilities, attack methods and countermeasures for web-based applications, networks, and cyber security solutions.</li><li>Expertise in risk management processes and principles.</li><li>Familiarity with budgets, forecasting, and executing on the budgets for the applicable information security, cybersecurity, or technology support function.</li></ul>What sets you apart:<ul><li>Robust understanding of Application Security Standard and Frameworks (OWASP Top 10, OWASP SAMM, BSIMM, NIST SSDF, etc.)</li><li>Familiarity with application security testing tools (SAST/DAST/SCA/Containers) and Web Application Firewall (WAF)</li><li>Familiarity with Agile Workflows and Software Development Process (SDLC)</li><li>Strong relationship management skills and ability to engage business partners across the enterprise.</li></ul>Compensation range: The salary range for this position is: $138,230.00 - $264,200.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Manager Senior, Information Security

Customer Accounts Advisor
<span style="margin: 0px; padding: 0px; user-select: text; color: #000000; text-align: left; white-space: pre-wrap; background-color: #ffffff; line-height: 16.1875px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;">The salary range for this role is <span style="margin: 0px; padding: 0px; user-select: text; color: #000000; text-align: left; white-space: pre-wrap; line-height: 16.1875px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"><span style="margin: 0px; padding: 0px; user-select: text; outline: rgba(0, 0, 0, 0) solid 1px; color: #000000; text-align: left; white-space: pre-wrap; line-height: 16.1875px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;">$13.75 to $14.50 <span style="margin: 0px; padding: 0px; user-select: text; outline: rgba(0, 0, 0, 0) solid 1px; color: #000000; text-align: left; white-space: pre-wrap; line-height: 16.1875px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;">per hour/annually<span style="margin: 0px; padding: 0px; user-select: text; color: #000000; text-align: left; white-space: pre-wrap; line-height: 16.1875px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;">*. This position is also eligible for incentive pay based on performance. 
 
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.  Skills for Success   Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.  The Work   
<ul>
<li style="font-family: arial, helvetica, sans-serif;">Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.</li>
<li style="font-family: arial, helvetica, sans-serif;">Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone </li>
<li style="font-family: arial, helvetica, sans-serif;">Sell customers on the benefits of timely lease agreement renewal payments </li>
<li style="font-family: arial, helvetica, sans-serif;">Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals </li>
<li style="font-family: arial, helvetica, sans-serif;">Assist with merchandise returns and guest deliveries as directed by management </li>
<li style="font-family: arial, helvetica, sans-serif;">Clean and certify merchandise in the Quality Assurance Center for all items personally returned </li>
<li style="font-family: arial, helvetica, sans-serif;">Complete and maintain weekly vehicle maintenance sheet and route sheets daily </li>
<li style="font-family: arial, helvetica, sans-serif;">Load, secure and protect product in company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif;">Safely operate company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif;">Assist the Sales Team as needed</li>
<li style="font-family: arial, helvetica, sans-serif;">Any reasonable duties requested by management </li>
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Requirements
<ul>
<li style="font-family: arial, helvetica, sans-serif;">United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   </li>
<li style="font-family: arial, helvetica, sans-serif;">Must meet DOT requirements to obtain certification in required states (United States)</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif;">Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif;">Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif;">Two years of retail/customer service experience preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif;">High School diploma or equivalent preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif;">Excellent interpersonal and communication skills</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif;">High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif;">Proper telephone etiquette</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif;">Uphold the Aaron’s Brand and protect company assets</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif;">Maintain a professional appearance</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif;">Proficient computer skills </li>
</ul>
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Aaron’s Total Rewards 
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Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 
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<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Paid time off, including vacation days, sick days, and holidays  </li>
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<li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Medical, dental and vision insurance  </li>
</ul>
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<li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left; font-family: arial, helvetica, sans-serif; font-size: 12pt;">401(k) plan with contribution matching </li>
</ul>
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*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 
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**Benefits vary based on full-time and part-time employment status.  
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