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Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Warehouse Associate position for our Branch Operations group located at our Forest Park, GA branch. The Warehouse Associate is responsible for off-loading, put-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers. The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meet all safety protocols. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Responsibilities may include:<ul> <li> Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks. </li> <li> Ensure all items are received per procedure and stocked in assigned locations. </li> <li> Maintain Inventory and Prepare Cycle Counts </li> <li> Complete Will Calls </li> <li> Responsible for timely and accurate completion of paperwork and transaction entries </li> <li> Proper PPE and uniform must be worn at all times during each shift. </li> <li> Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately. </li> <li> Assist Customers and CSRs as needed. </li> <li> Follow standard operating procedures, established work processes and Company policies. </li> <li> Perform additional tasks as required </li> </ul>Nature and Scope: <ul> <li> Takes direction from lead/Supervisor. </li> <li> Works within well-defined instructions. </li> </ul>Knowledge & Skills: <ul> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills include data entry to process transactions and generate reports and orders. </li> <li> Ability to successfully process (ex. Loading and Unloading) products. </li> <li> Ability to operate a forklift safely and work in a fast-paced warehouse. </li> <li> Ability to pass Prove It and driving test. </li> <li> Must be eligible to be forklift certified in house within 30 days. </li> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills include data entry to process transactions and generate reports and orders. </li> <li> Ability to understand and follow work instructions, policies, and procedures. </li> <li> Be dependable, work well in a team environment, and establish positive working relationships with employees and customers. </li> <li> Ability to work in warehouse that is not climate controlled </li> </ul>Experience: <ul> <li> 1 plus years of warehouse / logistics experience </li> <li> 1 plus years industrial forklift experience strongly preferred </li> </ul>Education: <ul> <li> High School diploma or GED </li> <li> Must have Valid driver's license </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li> Pass pre-employment physical. </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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WAREHOUSE ASSOCIATE

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Warehouse Associate position for our Branch Operations group located at our Marietta, GA branch. The Warehouse Associate is responsible for off-loading, put-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers. The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meet all safety protocols. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Responsibilities may include:<ul> <li> Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks. </li> <li> Ensure all items are received per procedure and stocked in assigned locations. </li> <li> Maintain Inventory and Prepare Cycle Counts </li> <li> Complete Will Calls </li> <li> Responsible for timely and accurate completion of paperwork and transaction entries </li> <li> Proper PPE and uniform must be worn at all times during each shift. </li> <li> Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately. </li> <li> Assist Customers and CSRs as needed. </li> <li> Follow standard operating procedures, established work processes and Company policies. </li> <li> Perform additional tasks as required </li> </ul>Nature and Scope: <ul> <li> Takes direction from lead/Supervisor. </li> <li> Works within well-defined instructions. </li> </ul>Knowledge & Skills: <ul> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills include data entry to process transactions and generate reports and orders. </li> <li> Ability to successfully process (ex. Loading and Unloading) products. </li> <li> Ability to operate a forklift safely and work in a fast-paced warehouse. </li> <li> Ability to pass Prove It and driving test. </li> <li> Must be eligible to be forklift certified in house within 30 days. </li> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills include data entry to process transactions and generate reports and orders. </li> <li> Ability to understand and follow work instructions, policies, and procedures. </li> <li> Be dependable, work well in a team environment, and establish positive working relationships with employees and customers. </li> <li> Ability to work in warehouse that is not climate controlled </li> </ul>Experience: <ul> <li> 1 plus years of warehouse / logistics experience </li> <li> 1 plus years industrial forklift experience strongly preferred </li> </ul>Education: <ul> <li> High School diploma or GED </li> <li> Must have Valid driver's license </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li> Pass pre-employment physical. </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Warehouse Associate position for our Branch Operations group located at our Cape Coral, FL branch. The Warehouse Associate is responsible for off-loading, put-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers. The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meet all safety protocols. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Responsibilities may include:<ul> <li> Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks. </li> <li> Ensure all items are received per procedure and stocked in assigned locations. </li> <li> Maintain Inventory and Prepare Cycle Counts </li> <li> Complete Will Calls </li> <li> Responsible for timely and accurate completion of paperwork and transaction entries </li> <li> Proper PPE and uniform must be worn at all times during each shift. </li> <li> Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately. </li> <li> Assist Customers and CSRs as needed. </li> <li> Follow standard operating procedures, established work processes and Company policies. </li> <li> Perform additional tasks as required </li> </ul>Nature and Scope: <ul> <li> Takes direction from lead/Supervisor. </li> <li> Works within well-defined instructions. </li> </ul>Knowledge & Skills: <ul> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills include data entry to process transactions and generate reports and orders. </li> <li> Ability to successfully process (ex. Loading and Unloading) products. </li> <li> Ability to operate a forklift safely and work in a fast-paced warehouse. </li> <li> Ability to pass Prove It and driving test. </li> <li> Must be eligible to be forklift certified in house within 30 days. </li> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills include data entry to process transactions and generate reports and orders. </li> <li> Ability to understand and follow work instructions, policies, and procedures. </li> <li> Be dependable, work well in a team environment, and establish positive working relationships with employees and customers. </li> <li> Ability to work in warehouse that is not climate controlled </li> </ul>Experience: <ul> <li> 1 plus years of warehouse / logistics experience </li> <li> 1 plus years industrial forklift experience strongly preferred </li> </ul>Education: <ul> <li> High School diploma or GED </li> <li> Must have Valid driver's license </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li> Pass pre-employment physical. </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

<ul> <li>Order Management: Input and process orders and quote requests, handle cash. Coordinate deliveries as required working with manufacturing, sales, distribution and outside vendors as required. Monitor scheduled shipment dates to ensure timely delivery and expedite as needed</li> <li>Superior Customer Service: Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Partner with region Territory Sales Managers to help drive territory coverage and maintain positive dealer relationships. Work as part of a team to make Dealers aware of upcoming training, literature availability and ensuring they are happy with the products and services. Recommend alternate products based on cost, availability or specifications as needed. Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.</li> <li>Sales: Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls of existing and lost customer accounts. </li> <li>Conflict Resolution: Handles customer issues including warranties and returns. Under the direction of the Branch Manager, determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of issues. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services. </li> <li>Order Management: Input and process orders and quote requests, handle cash. Coordinate deliveries as required working with manufacturing, sales, distribution and outside vendors as required. Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.</li> <li>Relationship Management: Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.</li> <li>Inventory Management: Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the show room stock as needed. </li> <li>Other tasks as assigned including assisting in the warehouse, loading and unloading product using the forklift.</li> <li>Receive and enter all eHUB & RNC Orders.</li> <li>Communicate to eHUB & RNC customers inventory stock checks and status.</li> <li>Coordinate with warehouse all will call, deliveries, and 3rd part ship outs.</li> <li>Process all credits for eHUB and RNC Customers.</li> <li>Process all approved warranty claims for unit exchanges and parts</li> <li>Maintain customer records such as PO's, requests, and questions through email system.</li> <li>Pull, package, and process all parcel shipments (Equipment & LTL shipments done by warehouse)</li> <li>Responsible for ordering all shipping supplies for eHUB orders</li> <li>Enter and maintain all large, ongoing job orders for all customers</li> <li>Serv as back up CSR for sales counter.</li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative

The Warehouse Associate is responsible for off-loading, putting-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers . The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meeting all safety protocols. Position Responsibilities may include; <ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks </li> <li>Ensure all items are received per procedure and stocked in assigned locations </li> <li>Maintain Inventory and Prepare Cycle Counts </li> <li>Complete Will Calls </li> <li>Responsible for timely and accurate completion of paperwork and transaction entries </li> <li>Proper PPE and uniform must be always worn during each shift </li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately. </li> <li>Assist Customers and CSRs as needed </li> <li>Follow standard operating procedures, established work processes and Company policies </li> <li>Perform additional tasks as required </li> </ul>Nature & Scope: <ul> <li>Possesses a broad theoretical job knowledge</li> <li>Has no discretion to deviate from established procedures by performing structured work assignments </li> <li>Work is closely supervised </li> <li>Problems faced are not typically difficult nor complex </li> </ul> <ul> <li>Explains facts, policies and practices related to job area </li> </ul>Knowledge & Skills:<ul> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders </li> <li>Ability to successfully process (ex. Loading and Unloading) products </li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse </li> <li>Ability to pass Prove It and driving test </li> <li>Must be eligible to be forklift certified in house within 30 days </li> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Ability to understand and follow work instructions, policies, and procedures </li> </ul> <ul> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers </li> <li>Ability to work in warehouse that is not climate controlled </li> </ul>Competency:<ul> <li>1 plus years industrial forklift experience strongly preferred. </li> </ul>Experience:<ul> <li>1 plus years of warehouse experience </li> <li>Education/Certification </li> <li>High School diploma or GED </li> <li>Must have Valid driver's license </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Warehouse Manager </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Warehouse Associate

The Indirect Tax Manager will be responsible for accountability managing all indirect taxes (sales, use, gross receipts, B&O, property tax, and other indirect taxes) for numerous Daikin owned entities. This role must demonstrate broad accounting, business and tax technical knowledge in resolving problems, project management, and finding opportunities to minimize tax or recover overpaid taxes. Responsibilities will include overseeing all aspects of indirect tax compliance such as not limited to timely completion and filing of Sales & Use tax returns, general ledger account reconciliation, researching and reviewing tax laws, resolving vendor and customer tax issues, handling sales & use tax audits, maintaining tax automation system, implementing process improvements and managing special projects. Position Responsibilities: May include: &bull; Oversee the timely compliance of indirect taxes in all aspects. &bull; Manage the journal entries and tax account reconciliations. &bull; Perform highly technical and complex research for new future revenue streams as well as day-to-day business operations. &bull; Lead efforts with defining project scope and timing. &bull; Implement and manage maintenance of transaction tax calculation software with product taxability mapping for integration with transaction systems across multiple lines of business and multiple legal entities for multiple geographies. &bull; Work closely with Information and Technology and other internal teams to implement system changes that support accurate calculation of transaction taxes in compliance with Indirect Tax laws, regulations and policies. &bull; Monitor business changes and initiatives for potential impact on the transaction tax calculation software. &bull; Manage tax audits including gathering data, documentation, reviewing information provided by the auditor, and responding to information requests from both auditors and/or third-party consultants as applicable. &bull; Train staff as needed &bull; Prepare and present tax training presentations to internal departments and subsidiaries. &bull; Perform and manage M&A tax due diligence. &bull; Provide leadership to teams from training, directing and leading staff members. &bull; Serve as subject matter expert for indirect tax questions for the business units as well as transaction tax calculation software. &bull; Identify, implement and drive continuous improvement on indirect tax processes &bull; Update management on project status and related issues that need awareness or resolution. &bull; Perform other related duties or assist with special projects as required. Nature & Scope: &bull; Ensures work is aligned with the Director's expectations, goals, and vision &bull; Accountable for implementation of policies, processes, and procedures for short-term results &bull; Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director &bull; Works on difficult to moderately complex issues and projects &bull; Provides guidance and training to subordinates &bull; Has authority to hire, recommend pay, establish performance and recommend for termination &bull; Level of signing authority established by company policy/guidelines Knowledge & Skills: &bull; Advanced knowledge of standard transaction tax concepts, practices, and procedures &bull; Strong interpersonal and presentation skills, including the ability to communicate effectively with others at all levels inside and outside the company &bull; Expert Excel, Access, Word, Outlook and PowerPoint Skills &bull; Leadership and performance management skills &bull; Strong verbal and written communications skills &bull; Excellent organizational and time management skills &bull; Possess strong interpersonal skills to deal effectively with a wide variety of people assertively and confidently &bull; Strong tax research skills and experience with tax research software (CCH/TTR preferred). &bull; Experienced user with ERP systems such as MAPICS, MINCRON, or SAP and Vertex Sales and Use Tax Calculation Engine O Series preferred &bull; Strong analytical skills with a working knowledge of sales and use laws in various states &bull; Ability to work well under pressure and meet deadlines &bull; Ability to clearly articulate complex tax requirement information to individuals and groups across the company &bull; Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions &bull; Relationship Management: Able to build constructive and effective relationships with a broad and diverse group of business partners Experience: Minimum 10 years of indirect tax experience in public accounting, or multiple entities/multi-state company (manufacturing industry experience is preferred) with at least 4 years of supervisory experience and 3 years of configuring and supporting transaction tax calculation software Education/Certification: Bachelor's degree in accounting, finance, or related field is required CMI Sales Tax designation or CPA license is preferred. People Management: Yes Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Tax Director Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Manager Tax

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our College Station, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service vi-a face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> <li> </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/ Inside Sales Representative, Level 1

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative, Level 1

The Analyst Fraud, Level 2 works with warranty accounts through email and phone communication to assist in claim entry, claim processing, contract purchasing, assist in audit reviews of claims, answer phone calls through warranty queue, work with HOS agents to assist customers, and any other tasks assigned by the team lead, supervisor, or manager. Will work with different warranty programs, Microsoft Excel, Microsoft Word, and Microsoft Outlook. May include: Communicate with dealers and distributors about their warranty behavior Analyze standard and extended warranty claims submitted by dealers/distributors Handle all communication via phone and email with assigned warranty accounts Use Excel to manipulate and explore data Contact homeowners when necessary to research dealer behavior while keeping homeowners unaware of possible fraud Support Internal Audits with research, data, and reporting when fraud investigations occur Work as a member of a team to reach the collective goal of assisting customers with warranty-related questions and issues Work in cooperation with corporate IT resources to continue to improve Warranty Express and SMP capability and functionality Work in the Warranty phone queue Work in SMP to manage and maintain claims and extended warranties. Help facilitate a reduction of claims coming into the manufacturer's review by auditing and watching the claiming behavior of each distributor. Adjust dealer rates and address changes in various warranty systems. Ensure each distributor is filing claims correctly and work with distributors when needed to help them better understand the claim process and what is required of them. Ensure dealers can self-submit claims and contracts, if the distributor agrees, and know how to work through the different programs Perform additional projects/duties to support ongoing business needs. Nature & Scope: Works within well-defined instructions Uses established procedures and works under supervision to perform assigned tasks Work is closely supervised Knowledge & Skills: Strong intellect and aptitude, along with the ability to manage multiple and varied activities. Good leadership and people skills, effective communication skills, and an ability to prioritize and effectively problem-solve. Superior ability to understand, analyze and assess a wide variety of complex warranty rules. Ability to communicate with a wide variety of customers in various positions. Excellent written and verbal skills. Must be able to organize ideas and answers via phone, email or Excel-based applications. Strong working knowledge of MS Excel and Outlook Knowledge of the Goodman AS 400 applications including Mapics, Mincron Warranty, Warranty Express, and SMP. Superior ability to understand, analyze, and asses a wide variety of complex warranty rules & Customer request. Excellent written and verbal skills. Must be able to organize and present ideas via phone, email or excel based applications. Analytical skills including ability to interpret information and make sound recommendations. Ability to apply good judgment, strong work ethic, and integrity on the job. Competencies: Experience: 2-4 years Education/Certification: High School diploma or GED equivalent required. People Management: Yes/No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Analyst Fraud, Level 2

4:00pm-12:30am/Monday-Friday  
Staples is business to business. You’re what binds us together.
Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
 What you’ll be doing:
<ul>
 <li>Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.</li>
 <li>Assist department leader in managing the workflow as needed.</li>
 <li>Provide required information to supervisors and managers to meet reporting and metric requirements.</li>
 <li>Assist with communicating information to departmental teams.</li>
 <li>Analyze data from information and develop recommendations for action or improvement.</li>
 <li>Maintain system as required due to upgrades or business changes.</li>
 <li>Ensure compliance with systems and SOPS and audit activity to ensure compliance.</li>
 <li>Coordinate and communicate any major changes or enhancements to the systems.</li>
 <li>Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.</li>
 <li>Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.</li>
 <li>Provide support and backup for operations specialist role in other departments as needed.</li>
 <li>Provide support and backup in various warehouse functional areas as needed.</li>
 <li>Direct associate concerns to department leader.</li>
</ul>
What you bring to the table:
<ul>
 <li>Significant above average math skills.</li>
 <li>Perceptible verbal, written and communications skills with a focus on detail oriented.</li>
 <li>Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments.</li>
 <li>Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes.</li>
 <li>Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner.</li>
</ul>
Qualifications:
What’s needed- Basic Qualifications:
<ul>
 <li>1+ years of basic Microsoft Excel computer skills</li>
 <li>1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan</li>
 <li>Certification in Material Handling equipment or willingness to learn</li>
</ul>
 What’s needed- Preferred Qualifications:
<ul>
 <li>Microsoft Access experience preferred</li>
 <li>Knowledge of MS Teams environment preferred including Power BI</li>
</ul>
We Offer:
<ul>
 <li>Competitive Pay Rate: $18.90-$31.19/hour + $1.25/hour Shift Differential (Based on Experience)</li>
 <li>Inclusive culture with associate-led Business Resource Groups.</li>
 <li>Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)</li>
 <li>Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits</li>
</ul> At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Warehouse Operations Specialist, 2nd Shift

9:00am-5:15pm/Monday-Friday
Staples is business to business. You’re what binds us together.  
Join our Staples World Class Supply Chain Team and deliver essential products to our customers. 
What you’ll be doing:  As a warehouse associate you may work in one of the following five areas: 
Order Picker: You will pick and prepare customer orders accurately and timely to meet daily production goals. At times you will be picking above ground level while adhering to safety procedures.
Restocker: You will scan labels, cut boxes, and restock shelves to prep your work area for the next shift while adhering to safety procedures.
Bulk Selector: You will be responsible for selecting product, pulling, and packing totes, as well as cutting cases of merchandise and/or stocking product. You will move full totes and cases onto a conveyor belt while adhering to safety procedures.
Custodian:  You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility. In this role, you will clean and sanitize restrooms, vacuum, and remove spots from carpet, sweep and mop floors, clean and dust chairs, partition walls and other miscellaneous furniture, clean windows and brass and collect and remove trash from the warehouse while adhering to safety procedures.
Please note, as an SC1 associate you may be moved into any of the above roles as needed.
You will be essential to the success of Staples Supply Chain as we deliver to our customers.  
Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. 
What you bring to the table: 
<ul>
 <li>An ability to count and use basic arithmetic skills.</li>
 <li>An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. </li>
 <li>An ability to adopt our safety procedures quickly and ensure safe work practices. </li>
 <li>An ability to work in a warehouse environment with seasonal temperature variations.   </li>
</ul>
What’s needed- Basic Qualifications:
<ul>
 <li>Ability to work assigned schedule and be accountable for assigned tasks.</li>
 <li>Ability to understand and adhere to all job requirements and safety guidelines.</li>
 <li>Basic English language skills (both verbal and written communications).</li>
 <li>If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need.</li>
 <li>An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand.</li>
 <li>Ability to walk and stand 100% of the time.</li>
 <li>Must wear safety composite shoes.</li>
 <li>Must be at least 18 years old.</li>
</ul>
 What’s needed- Preferred Qualifications:
<ul>
 <li>High School Diploma/GED or equivalent work experience.</li>
 <li>Prior warehouse or applicable experience to include, but not limited to: fast-food (utilizing headset a plus), stockroom, working with racking systems, customer service, package handling, etc. </li>
</ul>
 The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
We Offer:
<ul>
 <li>Competitive Pay Rate: $19.80/hour</li>
 <li>Receive a pair of work shoes after 60 days.</li>
 <li>Inclusive culture with associate-led Business Resource Groups.</li>
 <li>Staples offers both Full-Time and Part-Time benefits.  Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more!  </li>
</ul> At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Warehouse Wave Restocking Full Time 1st Shift

2:30pm-10:45pm/Monday-Friday
Staples is business to business. You’re what binds us together.  
Join our Staples World Class Supply Chain Team and deliver essential products to our customers. 
What you’ll be doing:  As a warehouse associate you may work in one of the following five areas: 
Order Picker: You will pick and prepare customer orders accurately and timely to meet daily production goals. At times you will be picking above ground level while adhering to safety procedures.
Restocker: You will scan labels, cut boxes, and restock shelves to prep your work area for the next shift while adhering to safety procedures.
Bulk Selector: You will be responsible for selecting product, pulling, and packing totes, as well as cutting cases of merchandise and/or stocking product. You will move full totes and cases onto a conveyor belt while adhering to safety procedures.
Custodian:  You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility. In this role, you will clean and sanitize restrooms, vacuum, and remove spots from carpet, sweep and mop floors, clean and dust chairs, partition walls and other miscellaneous furniture, clean windows and brass and collect and remove trash from the warehouse while adhering to safety procedures.
Please note, as an SC1 associate you may be moved into any of the above roles as needed.
You will be essential to the success of Staples Supply Chain as we deliver to our customers.  
Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. 
What you bring to the table: 
<ul>
 <li>An ability to count and use basic arithmetic skills.</li>
 <li>An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. </li>
 <li>An ability to adopt our safety procedures quickly and ensure safe work practices. </li>
 <li>An ability to work in a warehouse environment with seasonal temperature variations.   </li>
</ul>
What’s needed- Basic Qualifications:
<ul>
 <li>Ability to work assigned schedule and be accountable for assigned tasks.</li>
 <li>Ability to understand and adhere to all job requirements and safety guidelines.</li>
 <li>Basic English language skills (both verbal and written communications).</li>
 <li>If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need.</li>
 <li>An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand.</li>
 <li>Ability to walk and stand 100% of the time.</li>
 <li>Must wear safety composite shoes.</li>
 <li>Must be at least 18 years old.</li>
</ul>
 What’s needed- Preferred Qualifications:
<ul>
 <li>High School Diploma/GED or equivalent work experience.</li>
 <li>Prior warehouse or applicable experience to include, but not limited to: fast-food (utilizing headset a plus), stockroom, working with racking systems, customer service, package handling, etc. </li>
</ul>
 The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
We Offer:
<ul>
 <li>Competitive Pay Rate: $20.80/hour (includes $1.00/hour Shift Differential)</li>
 <li>Receive a pair of work shoes after 60 days.</li>
 <li>Inclusive culture with associate-led Business Resource Groups.</li>
 <li>Staples offers both Full-Time and Part-Time benefits.  Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more!  </li>
</ul> At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Warehouse Order Picker Full Time 2nd Shift

9:00am-3:00pm/Monday-Thursday, 9:00am-2:00pm/Friday
Staples is business to business. You’re what binds us together.  
Join our Staples World Class Supply Chain Team and deliver essential products to our customers. 
What you’ll be doing:  As a warehouse associate you may work in one of the following five areas: 
Order Picker: You will pick and prepare customer orders accurately and timely to meet daily production goals. At times you will be picking above ground level while adhering to safety procedures.
Restocker: You will scan labels, cut boxes, and restock shelves to prep your work area for the next shift while adhering to safety procedures.
Bulk Selector: You will be responsible for selecting product, pulling, and packing totes, as well as cutting cases of merchandise and/or stocking product. You will move full totes and cases onto a conveyor belt while adhering to safety procedures.
Custodian:  You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility. In this role, you will clean and sanitize restrooms, vacuum, and remove spots from carpet, sweep and mop floors, clean and dust chairs, partition walls and other miscellaneous furniture, clean windows and brass and collect and remove trash from the warehouse while adhering to safety procedures.
Please note, as an SC1 associate you may be moved into any of the above roles as needed.
You will be essential to the success of Staples Supply Chain as we deliver to our customers.  
Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. 
What you bring to the table: 
<ul>
 <li>An ability to count and use basic arithmetic skills.</li>
 <li>An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. </li>
 <li>An ability to adopt our safety procedures quickly and ensure safe work practices. </li>
 <li>An ability to work in a warehouse environment with seasonal temperature variations.   </li>
</ul>
What’s needed- Basic Qualifications:
<ul>
 <li>Ability to work assigned schedule and be accountable for assigned tasks.</li>
 <li>Ability to understand and adhere to all job requirements and safety guidelines.</li>
 <li>Basic English language skills (both verbal and written communications).</li>
 <li>If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need.</li>
 <li>An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand.</li>
 <li>Ability to walk and stand 100% of the time.</li>
 <li>Must wear safety composite shoes.</li>
 <li>Must be at least 18 years old.</li>
</ul>
 What’s needed- Preferred Qualifications:
<ul>
 <li>High School Diploma/GED or equivalent work experience.</li>
 <li>Prior warehouse or applicable experience to include, but not limited to: fast-food (utilizing headset a plus), stockroom, working with racking systems, customer service, package handling, etc. </li>
</ul>
 The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
We Offer:
<ul>
 <li>Competitive Pay Rate: $19.80/hour</li>
 <li>Receive a pair of work shoes after 60 days.</li>
 <li>Inclusive culture with associate-led Business Resource Groups.</li>
 <li>Staples offers both Full-Time and Part-Time benefits.  Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more!  </li>
</ul> At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Warehouse Order Picker Part Time 1st Shift

Position Objective:Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.1. Clinical Decision Making/Judgment<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;"><li>Demonstrates clinical nursing knowledge and skill in the specialization of the unit.</li><li>Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.</li><li>Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.</li><li>Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.</li><li>Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.</li><li>Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.</li><li>Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.</li><li>Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.</li><li>Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.</li></ul>2. Nurse-Patient Family Relationships<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;"><li>Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.</li><li>Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.</li><li>Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.</li><li>Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.</li><li>Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.</li></ul>3. Clinical Scholarship<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;"><li>Participates in QI, CPI and risk management activities at the unit, department or organizational level.</li><li>Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.</li><li>Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.</li></ul>4. Clinical Leadership<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;"><li>Participates in unit shared governance according to departmental standards.</li><li>Participates in the education and orientation of new staff.</li><li>Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.</li><li>Employs real time computer documentation when completing patient record.</li></ul>Educational/Experience Requirements:<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;"><li>Graduate of an accredited school of nursing</li><li>Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.</li></ul>Required License/Certifications:<ul style="color: #000000; font-family: arial, helvetica, clean, sans-serif; font-size: 13px; font-style: normal; font-weight: 400;"><li>Current licensure as a registered nurse by the Maryland Board of Nursing</li><li>BLS - American Heart Association Health Provider</li><li>If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.</li></ul>&nbsp;Additional requirements by department:PALS Requirement:The following department(s) require PALS: Pediatrics Unit, Postanesthesia Care Unit, Endoscopy, Procedural Care Unit, Interventional Radiology.ACLS Requirement:The following department(s) require ACLS: Heart and Vascular Unit, Neuro Care Unit, ICU/IMU, Interventional Radiology, Postanesthesia Care Unit, Resource Nurses, Emergency Department, Prep, Telemetry, Medical Surgical Elder Care, Outpatient Infusion, Vascular Access Team, DRCCBowie, Observation Unit, Endoscopy, Procedural Care Unit, Cardiac Cath Lab, Flex Nursing Unit, ICU, Operating Room (LHDCMC only), Cardiac Cath Lab, Observation Unit, DCMC IP Mental Health, and Edwards Pre-Op and PACU. Chemotherapy/Immunotherapy Certification&nbsp;requirement: Certification within 6 months of hire if experienced or within 1 year for new graduate nurseThe following department(s) require a Chemotherapy/Immunotherapy Certification:&nbsp;Oncology UnitNRP - Neonatal Resuscitation requirement:The following department(s) require NRP - Neonatal Resuscitation: Mother and Baby Unit, Neonatal Intensive Care Unit, Labor and Delivery Unit, and Women's Surgical Unit. BLS requirement:The following department(s) require BLS: Employee Health, Performance Improvement, Special Pathogens Unit, Neuro Care Unit, Pre-Anes Testing, Wound Care Center, Medical Staff Office, Nursing Administration, Nursing Graduate Program, Women's Surgical Unit, Joint and Spine Unit, 4 Medical, IV Therapy, Nursing Quality and Research, HSCRC Nursing Grant, Flex Nursing Unit, ICU, Operating Room, Short Stay Unit, Postanesthesia Care Unit, Progressive Care Unit, 4TH FLOOR, DCH 3 East Med Surg Telemetry, 3 West Oncology, Emergency Room,&nbsp;Oncology Unit&nbsp; and 2 EAST OBS.Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands -&nbsp;The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position.&nbsp; This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.<div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay Range</div><div class="pay-range">$34&mdash;$54 USD</div></div></div><div class="content-conclusion">Luminis Health Benefits Overview: • &nbsp; &nbsp;Medical, Dental, and Vision Insurance • &nbsp; &nbsp;Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) • &nbsp; &nbsp;Paid Time Off • &nbsp; &nbsp;Tuition Assistance Benefits • &nbsp; &nbsp;Employee Referral Bonus Program • &nbsp; &nbsp;Paid Holidays, Disability, and Life/AD&amp;D for full-time employees • &nbsp; &nbsp;Wellness Programs • &nbsp; &nbsp;Employee Assistance Programs and more *Benefit offerings based on employment status
Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.&nbsp; Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
 
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