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- Server/Network/rPDU device rack, stack and cable incl. Cable Management - Rack/MOR Cabling - General supervised Deployment support - Decommission IT equipment (server and network under MSFT supervision), DBD removal only (does not perform any scanning) - Physical audits of datacenter assets - Basic Server (Discrete/Rack-based) repair following documented procedures - Physically assist in moving and racking equipment - Maintain data center facilities removing debris and empty boxes once no longer needed - Hard drive shredding - Moving Locked DBD Bins to shred area - Audit and inventory management support &amp; spine clean up - Physical audit of drinks/stationary on campus and reorder as necessary through CBRE/Staples - Perform rack movementAdditional Skills &amp; QualificationsMust be willing to get their hands dirty when the time calls for it, working a pallet jack, running cables in the data center, inventory of devices/equipment. This isn't a strictly technical role.

public

Data Center Technician

Responsibilities: • Will be handling about 35-45 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call. • This person will be responsible for handling inbound calls pertaining to insurance servicing questions. • Will receive questions from borrowers, insurance agents and financial institutions. • The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions. • Majority of calls will be in regards to payment and/or coverage questions. • The CSR must be able to multi-task between various systems to research and document the phone calls. • The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis. • Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner. MUST HAVE: • At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service) • Efficient in using a windows PC computer and navigating their software system (super easy to learn) • typing: at least 35 WPM • Good verbal and written communication skills (will be on the phone all day and be required to follow up via email in some instances) • internet connection - will be required to train remote and work remote. • Reliable transportation NICE TO HAVE: • 2+ years of call center experience • Insurance or mortgage background

Customer Service Representative

Job DescriptionPosition Overview: As a Member Services Representative, you will be the first point of contact for members seeking assistance with their health plan benefits, account status, and service-related inquiries. This is a high-impact role requiring empathy, attention to detail, and a commitment to delivering exceptional service. Key Responsibilities: -Respond to inbound calls and digital inquiries from Medicare and Medicaid members regarding benefits, claims, payments, and services. -Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system according to compliance and procedural standards. -Collaborate with internal departments and external partners (e.g., medical groups, facilities) to resolve complex issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching sessions to maintain up-to-date knowledge of products and procedures.Additional Skills &amp; Qualificationso Must have a High School Diploma or GED o Must be flexible to work varied shifts ranging anywhere from 8 a.m. to 8 p.m., seven days a week. o Possess excellent listening skills/ability to analyze for resolution and be solution-oriented. o Must possess above-average verbal and written communication skills, proven soft skill abilities/proficiency, a strong attention to detail, and an interest in preventing errors. o Demonstrate critical thinking and decision-making abilities. o Must possess demonstrated competency in Windows (*Outlook, Word, Internet Explorer, Excel, and PowerPoint). o Ability to deliver ‘delightful’ customer service experiences and build customer satisfaction and loyalty. o Strike a positive and cooperative tone with both customers and coworkers. o Possess a positive attitude, is upbeat, outgoing, and confident. o Be self-reliant and dependable, ability to work independently and as a team. o Be patient, stress-tolerant, and show empathy. o Ability to thrive in a lively working environment and multi-task. o Ability to accept constructive feedback. o Possess ability and/or some experience in presentation capability to individuals, groups, and leadership audiences. o Ability to mentor peer group in best practice standards o Must be a team player, self-starter, and have demonstrated initiative. o Must be able to build and/or retain excellent customer relationships. o Must possess the ability to problem solve and resolve customer complaints. o Must possess the ability to upsell our products and our company, possess a sales aptitude, be passionate about our products and our customers. o Must possess basic reading, writing, and arithmetic skills (reading/math comprehension). o Must be able to do some travel. o Service-oriented, actively looking for ways to help people. o Meet quality, productivity, and behavior expectations.

Member Services Representative

Alternate Locations: Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 75300 The Role at a Glance We're excited to bring on a Legal Counsel - Group Benefits to support our Group Protection Business! In this role you will provide legal advice and support relating to the sale and administration of Lincoln Financial&apos;s insured and self-insured products and services. You will also support the company's Group Protection business in some or all of the following areas: agreement/contract drafting, review and negotiation; ERISA; information security and privacy. What you&apos;ll be doing &bull; Advising business clients on key legal matters and complex issues related to the Group Protection business line to ensure compliance with company, legal, and regulatory requirements, taking into account company reputation and other risks that might impact the overall enterprise. &bull; Providing legal review, advice, drafting, and negotiation assistance for a range of business contracts, including customer master services agreements; administrative services agreements for Group Protection's self-insured claim administration and absence management offerings; nondisclosure agreements; information security / data protection agreements; and contracts with other third parties, such as vendors and benefits technology providers, as needed; and coordinating and collaborating with other applicable company contract reviewers, stakeholders, and subject matter experts. &bull; Providing legal support across multiple areas of the Group Protection business impacted by the request for proposal process. &bull; Maintaining knowledge on current and emerging developments/trends, assessing the impact, and collaborating with senior management to incorporate new trends and developments in current and future solutions. &bull; Developing working knowledge of the laws and regulations impacting Group Protection's business lines, including state insurance laws, applicable privacy laws, ERISA, HIPAA, and other laws relevant to Group Protection&apos;s products and services. &bull; Participating as a key contributor and advisor in cross-functional team environments; and interacting with business partners and stakeholders to understand current and prospective practices, considering appropriate legal, regulatory, reputation and risk standards, and recommending control enhancements &bull; Counseling business leaders and business clients as necessary on both the business and legal ramifications of business initiatives in areas of responsibility. &bull; Leading special projects and working with team to create and streamline processes and procedures as appropriate. Participating in Lincoln committees and special projects. What we're looking for Must Have: &bull; 3+ Years of legal experience with a law firm and/or corporate legal department or equivalent experience that directly aligns with the specific responsibilities for this position. (Required) &bull; J.D. from an ABA-accredited law school and member of a state bar in good standing. (Required) Experience with life insurance, disability insurance, employee benefits, and/or group insurance. Experience drafting and negotiating contracts. Nice to have: &bull; Direct experience in one or more of the following areas: providing direction to insurance or financial services industry clients; advising business clients on ERISA, group insurance/employee benefits, privacy, and/or employment matters &bull; Advising and working directly with internal business clients and external customers; and negotiating with opposing counsel. Application Deadline Applications for this position will be accepted through November 22, 2025, subject to earlier closure due to applicant volume. What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for you:<ul><li>Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln&apos;s core values and leadership attributes</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>Work arrangements that work for you</li><li>Effective productivity/technology tools and training</li></ul>The pay range for this position is $93,300 - $169,700 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Legal Counsel - Group Benefits

Alternate Locations: Work from Home; Denver, CO (Colorado); Glendale, CA (California); Irvine, CA (California); Los Angeles, CA (California); Phoenix, AZ (Arizona); Provo-Orem, UT (Utah); Sacramento, CA (California); Salt Lake City, UT (Utah); San Diego, CA (California); San Francisco, CA (California); San Ramon, CA (California); Scottsdale, AZ (Arizona); Tucson, AZ (Arizona); US West; Walnut Creek, CA (California) Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 75487 The Role at a Glance Lincoln has an opening for a Relationship Manager who is passionate about helping plan sponsors and financial professionals deliver the best retirement plan experience possible. As a Relationship Manager, you will lead an experienced and dynamic service team, and serve as the single point of accountability for our clients in the West region. With an entrepreneurial approach to managing your assigned clients, you'll form new relationships, ensure appropriate price and service offering, and strategize on plan optimization, all with a focus on client satisfaction and retention. What you&apos;ll be doing &bull; Serving as a strategic partner to our retirement plan clients &bull; Leading a robust and experienced internal service team &bull; Capitalizing on your industry knowledge to provide thoughtful and proactive plan reviews, education strategies, and guidance on plan design &bull; Using your organizational and leadership skills to navigate through successful issue resolution &bull; Strategically presenting new products and services, as appropriate What we're looking for Must haves: &bull; 5+ years of experience in the Retirement Industry in a client facing role &bull; Proven strong relationship management skills, ability to build rapport quickly, and proactive management of plan goals &bull; Strong working knowledge of ERISA and IRS rules and regulations and how they impact retirement plans &bull; FINRA S6 & S63- required within 90 days of hire &bull; Life & Health license- required within 120 days of hire &bull; Ability to travel to clients approximately 30% of time Nice-to haves: &bull; Experience with retention of Retirement Plan clients in the mid-market &bull; Governmental plan experience Application Deadline Applications for this position will be accepted through December 19th, 2025, subject to earlier closure due to applicant volume #LI-Remote What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for you:<ul><li>Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln&apos;s core values and leadership attributes</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>Work arrangements that work for you</li><li>Effective productivity/technology tools and training</li></ul>The pay range for this position is $80,000 - $130,000 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Relationship Manager

Alternate Locations: Radnor, PA (Pennsylvania) Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 75411 The Role at a Glance Lincoln National Corporation seeks an Automated Underwriting Program Lead in Radnor, PA to leverage business acumen and technical skills to determine new/enhanced capabilities to increase the number of cases utilizing the Automated Underwriting platform and provide savings for the department. Evolve and embrace technology transformation across the board and create the roadmap for how solutions will be architected and implemented for Automated Underwriting. Analyze data, trends to implement process improvements and work with business and IT partners to develop best solutions to meet needs/goals of Automated Underwriting System (MRAS AIS Rules Designer/Engine). Provide data analysis expertise for Lincoln's Automated Underwriting and Accelerated Underwriting process services to support New Business and Life Solutions. Act as a point of contact for escalated issues, providing prompt resolution to internal/external business partners. Maintaining a network of internal/external contacts in order to perform case research and respond. Utilize systems/tools to provide complex technical research and analysis to support business operation needs and present findings to management. Systems/Tools include, but not limited to: LifeWriter (Lincoln Underwriting Platform), ALIP (Lincoln Data Entry Platform), AIS (MRAS Underwriting User Interface and Rules Designer), Condition Statements, Postman, SOAP UI, ACORD XML, JSON, SQL Oracle Database, data driven analytics through use of Data Robots, Java, and APIs. Review code to determine IT best practices and provide suggestions to improve current practices. Analyze production/testing issues and conflicts that impact time, cost, scope, quality, and risk of IT projects. Provide subject matter expertise and direction to team members and applicable internal and external stakeholders on business analysis projects and initiatives to build and enhance technological capabilities. Analyze end-to-end automated underwriting processes and make recommendation to streamline drive efficiency and reduce overall system maintenance. Direct and enhance organizational initiatives by influencing and supporting change management and departmental and enterprise-wide initiatives. Serve as a mentor to more junior team members. Requirements Requirements: Bachelor&apos;s degree or foreign equivalent in Information Systems Engineering and Management, or related technical field and 5 yrs experience in business systems analysis within the insurance industry developing best solutions to meet needs/goals of Automated Underwriting System (AIS Rules Designer/Engine). Experience must include 5 years in the following: &bull; Reviewing and analyzing multiple complex data sources to document data elements and design out data flows to show relationships and dependencies for the automated underwriting processes. &bull; Developing and maintaining data models, including health models using metadata (Rx/Dx results, demographic client info) to evaluate and predict scores for the use of life insurance, to forward engineered on the Dataiku platform and stored in oracle database platform. &bull; Expertise reading and evaluating IF01, IF02 and ALIP XML in conjunction with SQL statements to support and advise the developers when trouble shooting defects and production issues with the automated underwriting rules engine and present findings to management. &bull; Technical expertise in evaluating underwriting full life insurance applications and underwriting guidelines that are needed to interpret the guidelines to build a technical solution with customers and IT that will be used for the automated underwriting rules engine. &bull; Experience with understanding and interrupting code base for 3rd party vendor feeds that are used in the automated underwriting rules engine (Motor Vehicle Reports from DMV, Medical Information Bureau, Pharmacy Diagnosis Checks.) &bull; Consulting and collaborating with key internal and external stakeholders to elicit more complex business issues, determine route causes and capture business needs used to develop complex business requirements for automated underwriting responsibilities. &bull; Experience with strong project management skills with the ability to prioritize workload and multi-task while maintaining strict attention to details while meeting tight project delivery deadlines. This role is 100% remote. Salary: $140,150/year to $150,000 /year. Apply to https://jobs.lincolnfinancial.com & use Req ID #75411. What's it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. EX:OUT What's in it for YOU:<ul><li>Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership attribute.</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations</li><li>Effective productivity/technology tools and training</li></ul>The pay range for this position is $140,150 to $150,000 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , and Instagram . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Automated Underwriting Program Lead

Alternate Locations: Los Angeles, CA (California); Phoenix, AZ (Arizona); San Diego, CA (California); Work from Home Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 75474 The Role at a Glance We are excited to bring on a Bilingual Retirement Consultant within Retirement Plan Services to join the West region in the greater Los Angeles, CA, area. We would also consider the right candidate in the following cities, San Diego, CA, Phoenix, AZ. In this role, you will deliver retirement planning, education, and world class service to complex retirement plan sponsors and participants. This includes growing plan participation, increasing average deferral rates, asset gathering, and servicing of employees. You will play a vital role in the growth, retention, and overall satisfaction of clients that you are tasked with servicing. Our goal is enabling our clients to achieve the retirement they envision. What you&apos;ll be doing &bull; Conduct in-person and/or virtual meetings with Plan Sponsor/Participants to achieve assigned goals and metrics &bull; Meet or exceed established goals by increasing retirement plan participation, deferral rates, and average account balance leading to better participant outcomes and increased revenue & market share with assigned Plan Sponsor/Participant book of business &bull; Develop a comprehensive understanding of existing/targeted Plan Sponsor/Participants including targeted market segments, how they operate, and/or value proposition &bull; Support Relationship Management with retention efforts and look for opportunities to promote other Lincoln services and cross partner with appropriate internal stakeholders &bull; You will support regional RC Directors by taking on additional responsibilities to support regional objectives and RPS goal What we're looking for Must-haves: &bull; 1 - 3+ Years' experience in Retirement Plans that aligns with the specific responsibilities &bull; Lives in Los Angeles, San Diego, or Phoenix area with the ability to travel up to 50% regionally and nationally &bull; 4 Year/Bachelor&apos;s degree or equivalent work experience (4 years of experience in lieu of Bachelor&apos;s) &bull; FINRA SIE, S6, and S63 within 90 days of hire (pre-registration preferred) &bull; Life & Health within 90 days of hire (pre-licensed preferred) &bull; Passion for retirement readiness Nice-to-haves: &bull; Experience in Group Benefits &bull; College of Financial Planning or comparable certification(s) or designations &bull; Prior system experience with: Excel, Salesforce, and Teams &bull; Bilingual Spanish/English Application Deadline Applications for this position will be accepted through December 19th, 2025, subject to earlier closure due to applicant volume #LI-Remote What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for you:<ul><li>Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln&apos;s core values and leadership attributes</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>Work arrangements that work for you</li><li>Effective productivity/technology tools and training</li></ul>The pay range for this position is $80,000 - $100,000 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Retirement Consultant

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 75488 The Role at a Glance This position supports the execution and continuous improvement of architecture and technology governance processes across the enterprise. The Analyst will assist in the development, maintenance, and communication of governance artifacts, standards, and metrics. You will collaborate with internal stakeholders to ensure governance requirements are understood and followed, contributing to the integrity and effectiveness of Lincoln's architecture governance structures, including the Architecture Review Board (ARB), Software Review Board (SRB), and IT Policy and Standards Review Board (PSRB) processes. What you&apos;ll be doing<ul><li>Maintains awareness of current and emerging trends in architecture and technology governance and supports their integration into existing processes.</li><li>Advocates for integrity by proactively addressing potential ethical issues and ensuring governance standards are upheld.</li><li>Demonstrates confidence and resilience while contributing to problem-solving discussions and promoting governance best practices.</li><li>Provides clarity on priorities and models urgency in achieving governance goals and deliverables.</li><li>Shares knowledge and builds trust-based relationships across teams to support governance activities.</li><li>Invites diverse perspectives during governance reviews and promotes a sense of belonging among stakeholders.</li><li>Engages in constructive feedback and challenges the status quo respectfully to improve governance processes.</li><li>Invests in understanding stakeholder needs and resolves governance-related issues empathetically.</li><li>Clarifies impactful steps to achieve governance objectives and recognizes contributions from team members.</li><li>Champions transformation and supports adoption of new ways of working in governance practices.</li><li>Supports the execution of governance control points embedded in solution proposals, logical design reviews, software sourcing, and renewal processes.</li><li>Assists in the development and maintenance of governance documentation, including templates, policies, standards, and exception requests.</li><li>Collaborates with architects, business partners, and IT teams to gather and validate governance requirements.</li><li>Tracks and reports on governance metrics and compliance status across ARB, SRB, and PSRB engagements.</li><li>Supports intake and review processes by preparing documentation, coordinating meetings, and following up on action items.</li><li>Escalates identified risks or policy issues to senior team members or management as appropriate.</li><li>Contributes to process improvement initiatives by identifying inefficiencies and proposing enhancements.</li><li>Participates in post-implementation governance activities including validation of operational readiness.</li><li>Maintains documentation repositories and ensures version control and accessibility of governance artifacts.</li><li>Utilizes tools and platforms including ServiceNow, SharePoint, Confluence, Jira, and LucidSuite to support governance activities.</li></ul>What we're looking for Must Haves:<ul><li>4 Year/Bachelor&apos;s degree (or equivalent)</li><li>2-4 Years of experience in information technology, architecture, or technology governance</li><li>Strong written communication skills</li><li>Demonstrates professional presence and sound judgment in high-visibility situations</li></ul>Application Deadline Applications for this position will be accepted through January 30, 2025, subject to earlier closure due to applicant volume. What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for you:<ul><li>Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln&apos;s core values and leadership attributes</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>Work arrangements that work for you</li><li>Effective productivity/technology tools and training</li></ul>The pay range for this position is $69,000 - $124,600 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Analyst, Architecture Governance

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 75356 The Role at a Glance Join Lincoln Financials' dynamic Life Complex Reinsurance team, where your data and actuarial expertise will help shape the future of complex reinsurance reporting. We're seeking a data-driven professional to lead development and enhancement of our reinsurance administration and monitoring infrastructure for complex transactions. This is a high-impact role that offers the chance to collaborate across departments, influence strategic decisions, and drive innovation in how we manage life reinsurance transactions. What you&apos;ll be doing As a key member of our team, you will: &bull;Design and implement robust administration and monitoring data frameworks for complex reinsurance transactions in our Individual Life business. &bull;Collaborate cross-functionally with data providers, finance, accounting, and deal teams to ensure seamless integration and accurate data flow. &bull;Lead the development of efficient, auditable data processes and reconciliation reports that build trust and transparency across stakeholders. &bull;Analyze historical deal data to understand performance relative to transaction intent and expectations. &bull;Act as a key liaison, providing actionable feedback and resolving discrepancies in reinsurance data versus expectation. What we're looking for &bull;Bachelor's degree or equivalent experience (4 years of relevant work experience in lieu of a degree). &bull;7+ years of experience in actuarial science, financial reporting, life insurance data analysis, accounting systems, or related fields. &bull;Proven ability in data process design or actuarial process development. &bull;Strong analytical skills with the ability to interpret complex data and build customer confidence in the data provided. &bull;Exceptional problem-solving abilities and a proactive approach to identifying and resolving issues. &bull;Comfortable navigating ambiguity and applying sound judgment in dynamic environments. Application Deadline Applications for this position will be accepted through January 25th, 2026 subject to earlier closure due to applicant volume. What's it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for you:<ul><li>Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln&apos;s core values and leadership attributes</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>Work arrangements that work for you</li><li>Effective productivity/technology tools and training</li></ul>The pay range for this position is $93,300 - $169,700 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Sr. Analyst, Life Complex Reinsurance

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Claims Litigation Manager you will be responsible for managing moderately complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice and empathy.What you'll do:<ul><li>Manage moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues.</li><li>Apply intermediate knowledge of claims litigation processes.</li><li>Proactively manage litigation and acts as liaison with members, internal and external counsel.</li><li>Clearly document litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.</li><li>Represent USAA at mediations, case conferences, and/or trials.</li><li>Review, audit, and approve legal fees and expenses.</li><li>Partner and/or direct law firm vendors to facilitate timely lawsuit resolution.</li><li>Hold law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.</li><li>Recognize and solves routine and intermediate issues arising out of legal case management.</li><li>Follow practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes.</li><li>Interact with membership, attorneys and management to advise on moderately complex litigation.</li><li>Ensure members receive high levels of service from themselves and law firm vendors.</li><li>May act as an informal resource for team members.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>4 years work experience handling liability and first party claims or progressive experience in litigation.</li><li>2 years customer contact experience.</li><li>Claims adjusters license in assigned state or ability to obtain license within 3 months.</li><li>Demonstrated negotiation and customer service skills.</li><li>Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management.</li><li>Knowledge of P&C policies state laws.</li><li>Knowledge of regulatory compliance related to claims and claims litigation.</li><li>Experience handling large losses auto, property or commercial.</li><li>Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.</li></ul>What sets you apart:<ul><li>3+ years Property claim handling experience.</li><li>3+ years Subrogation and arbitration claim handling experience.</li><li>1 + years Recovery Litigation and/or Litigation experience to include paralegal experience and managing through trial.</li><li>1+ years working with 3rd party Suppliers.</li></ul>Compensation range: The salary range for this position is: $85,040 - $153,080.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Claims Litigation Manager (Third Party Property Subrogation) - Hybrid

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityThere is 1 position available.As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, Plano, TX, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. These positions will support 3rd Party Injury. What you'll do:<ul><li>Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s).</li><li>Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance.</li><li>Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution.</li><li>Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements.</li><li>Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes.</li><li>Develop communication plans for customers and internal stakeholders.</li><li>Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies.</li><li>Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders.</li><li>Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts.</li><li>Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. </li><li>Provide mentorship and guidance support for team and applicable business partners.</li><li>Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization.</li><li>Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies.</li><li>Experience in implementing and sustaining change/improvements (change champion).</li><li>Hands on experience with Process Mapping and Modeling and creating and validating process documentation.</li><li>Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices.</li><li>Demonstrated experience with Lean, Business Process Management, or similar methodology.</li><li>Demonstrated experience with utilizing various systems to collect and analyze data.</li></ul>What sets you apart:<ul><li>3+ years of Third-party Injury claims experience.</li><li>Experience handling moderate to complex claims.</li><li>Demonstrated subject matter expertise of Third-party medical bill audit tool and processes.</li><li>Proven ability to analyze data to identify process improvement opportunities.</li><li>Proven ability to influence decision making through data supported recommendations.</li><li>Demonstrated ability to prioritize work and achieve deadlines.</li><li>Strong communication skills with the ability to present up to senior level executives.</li><li>US military experience through military service or a military spouse/domestic partner.</li></ul>Compensation range: The salary range for this position is: $93,770 - $179,240.  USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Business Process Owner Senior - 3rd Party Injury

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityThere are 2 positions available.As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. These positions will support Claims Litigations. What you'll do:<ul><li>Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s).</li><li>Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance.</li><li>Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution.</li><li>Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements.</li><li>Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes.</li><li>Develop communication plans for customers and internal stakeholders.</li><li>Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies.</li><li>Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders.</li><li>Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts.</li><li>Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. </li><li>Provide mentorship and guidance support for team and applicable business partners.</li><li>Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization.</li><li>Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies.</li><li>Experience in implementing and sustaining change/improvements (change champion).</li><li>Hands on experience with Process Mapping and Modeling and creating and validating process documentation.</li><li>Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices.</li><li>Demonstrated experience with Lean, Business Process Management, or similar methodology.</li><li>Demonstrated experience with utilizing various systems to collect and analyze data.</li></ul>What sets you apart:<ul><li>P&C Litigation Claims Operations and/or Optimization experience. </li><li>2+ years Manager, Claims Operations experience.</li><li>Deep operational knowledge of end-to-end Injury and/or Litigation Claims processes.</li><li>Proven ability to use analytical tools and data to inform business decisions.</li><li>Proven thought leader.</li><li>US military experience through military service or a military spouse/domestic partner.</li></ul>Compensation range: The salary range for this position is: $93,770 - $179,240.  USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Business Process Owner Senior - Litigations

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The Opportunity<div></div><div><div><div><div><div><div><div><div><div>We are currently seeking a dedicated Assistant General Counsel on our Enterprise Litigation team.As a dedicated Assistant General Counsel, be responsible for providing legal counsel to business unit leadership within USAA by identifying and analyzing legal issues and communicating effective legal advice. Proactively engages with business clients to better understand USAA’s strategic and operational objectives. Engages and collaborates with internal stakeholders within business units and the Chief Legal Office. Works independently on matters of significance to the organization.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, and Colorado Springs, CO. Relocation assistance is not available for this position.What you'll do:<ul><li>Provides legal counsel to support business objectives and mitigate regulatory, compliance and litigation risk to USAA. Leads complex legal assignments with a high level of business impact and delivers appropriate solutions.</li><li>Effectively communicates with stakeholders and varying levels of leadership in both verbal and written forms. Produces clear and concise legal positions. </li><li>Proactively monitors and analyzes changes in laws, regulations and industry and advises appropriate organizational leadership of such changes in a timely manner.</li><li>Proactively collaborates across USAA and the Chief Legal Office to mitigate risk. </li><li>Works effectively with outside counsel or contract professionals to complete assignments.</li><li>May assist more senior attorneys in providing advice and counsel on highly complex matters.</li><li>Ensures escalation of matters presenting more significant risk to more senior attorneys.</li><li>Serves as a resource to less experienced team members.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree from an accredited school.</li><li>Juris Doctor degree from an accredited law school required.</li><li>Licensed and in good standing to practice law in one state or a territory of the USA.</li><li>6 years of relevant experience with at least 4 years of experience as a practicing attorney.</li><li>Ability to communicate legal advice effectively to business partners.</li></ul>What sets you apart:<ul><li>Four years of experience handling a complex litigation docket to include first-chair bad faith litigation experience or in-house management experience involving the products or business operations of personal lines insurance companies (auto, property, life) and class actions.</li><li>Experience analyzing insurance claims handling practices and claim files for personal lines insurance products.</li><li>Excellent proficiency with rules of civil procedure and evidence, e-discovery processes, and institutional document production and retention issues.</li><li>US military experience with skills related to one of the following MOS’s: Navy (JAG Corp Officer), Marines (4402, 4405, 4406,4410, 4411, 4417), Army (27A), USAF (51JX / 5J0X1)</li></ul>Compensation range: The salary range for this position is: $143,320.00 - $273,930.00.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).</div></div></div></div></div></div></div></div></div>Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Assistant General Counsel (Enterprise Litigation)

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityUSAA is enhancing its digital experience to better serve our members' evolving needs. To support this, our marketing analytics team is expanding its focus to encompass the with a focus on paid media optimization to drive maximum efficiency & growth. We're seeking a Paid Media Decision Science Analyst to be a foundational member of our marketing team, playing a key role in shaping data-driven improvements across our digital sales experience.In this role, you'll leverage your advanced marketing analytics skills to deliver impactful insights and scalable frameworks that translate data into actionable strategies. This is a fantastic opportunity for a candidate with a strong blend of technical expertise and business understanding, capable of building trust through data and empowering decision-making throughout the organization.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.What you'll do:<ul><li>Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies.</li><li>Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy.</li><li>Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. </li><li>Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management.</li><li>Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.</li><li>Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).</li><li>Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply.</li><li>Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.</li><li>Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.</li><li>Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance)  OR  Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance).</li><li>Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making.</li><li>Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.</li></ul>What sets you apart:<ul><li>2+ years experience in paid media analytics and in-platform experience.</li><li>Web Analytics Tools:  Google analytics, Adobe analytics</li><li>Tagging:  Teailum, GTM, etc.</li><li>Journey analysis (mining clickstream & behavioral data).</li><li>SQL required and python a plus.</li><li>Predictive modeling experience</li></ul>Compensation range: The salary range for this position is: $93,770 - $179,240.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Performance Marketing Analyst - Mid Level

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityOur Paid Search Analyst provides decision support and insight delivery for our Paid Search media buying team within the Property & Casualty business. Staff in this area will be responsible for enhancing the way we use data and analytics to optimize the Paid Search investment with consideration for digital experiences and other marketing channels. They will apply mathematical and statistical techniques and quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies and performance improvements.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.What you'll do:<ul><li>Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies.</li><li>Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy.</li><li>Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. </li><li>Translates recommendation into communication materials to effectively present to colleagues for peer review and mid to upper-level management.</li><li>Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.</li><li>Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).</li><li>Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply.</li><li>Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.</li><li>Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.</li><li>Delivers analysis/findings in a manner that conveys understanding, influences mid to upper-level management, garners support for recommendations, drives business decisions, and influences business strategy.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance)  OR  Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years' experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance).</li><li>Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making.</li><li>Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.</li></ul>What sets you apart:<ul><li>Familiarity with Marketing Attribution and Media Mix Modelling techniques.</li><li>Paid Search analytics experience e.g., keyword assessment, bidding algorithm optimizations, branded vs. non-Branded interaction, customer segmentation, competitive analysis, media tagging, and conversion rate optimization. </li><li>Major PPC platform campaign expertise e.g., SA360, Google Ads, Microsoft as well as Tableau and emerging search platforms.</li><li>Prior role(s) in a Property & Casualty Insurance organization.</li><li>Digital Experience domain knowledge.</li><li>Incrementality/AB testing and Causal Inference.</li><li>Track record of using data and analytics to improve performance KPIs.</li></ul>Compensation range: The salary range for this position is: $93,770 - $179,240.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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