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Position Profile The Client Executive, Legal Services is a strategic account management and business development role focused on driving growth and deepening relationships within a select portfolio of large law firms. This role involves high-level engagement with senior law firm leaders, including Managing Partners, COOs, and other executive stakeholders, to shape and execute account strategies aligned with Ricoh's broader industry vision. In addition to managing existing relationships, the Client Executive proactively identifies new business opportunities, expands Ricoh's footprint within each firm, and leads the development of tailored solutions that address evolving client needs. Job Duties and Responsibilities<ul> <li> Build and maintain trusted partnerships with senior law firm leaders. </li> <li> Maintain detailed relationship maps for each client, identifying key stakeholders, engagement history, and influence levels to inform strategy and outreach. </li> <li> Brings thought leadership to the client engagement and uses collaboration to build trust, confidence and influence. </li> <li> Gain sound understanding of clients' business challenges and goals by conducting effective client engagements. </li> <li> Lead business planning process in partnership with the client with a specific focus on account level planning. </li> <li> Drive profitable growth in assigned account(s) through valuable customer engagements, contract retention and expansion, and addition of services. </li> <li> Proactively engages and aligns additional sales, operations and SME resources aligned to client initiatives. </li> <li> Clearly articulates Ricoh's position in the industry and value to the client. </li> <li> Builds relationships inside the organization, account retention and expansion, and manage the day to day sales activities. </li> <li> Strives to understand and manage the customer's approval process through sponsors. </li> <li> Meet or exceed revenue and gross profit expectations. </li> <li> Leverages CRM to enter/track all sales data and activities daily. </li> <li> Performs other duties as assigned. </li> </ul>Qualifications (Education, Experience, and Certifications) <ul> <li> Bachelor's degree or equivalent experience in the Legal Industry. </li> <li> Experience with workflow redesign, process automation, and technology integration. </li> <li> Experience working with executive level leaders in the NLJ 350 </li> <li> 10+ years account management experience specifically in the Legal Industry </li> <li> </li> <li> Experience growing services. </li> </ul>Knowledge, Skills and Abilities<ul> <li>Knowledge, skills, and mindset to identify, design, and create technology-driven solutions that streamline and optimize business processes.</li> <li> Demonstrated success with using collaboration to build influence. </li> <li> Brings thought leadership to customer engagement. </li> <li> Outstanding verbal and written communication skills. </li> <li> Ability to be proactive, provide creative ideas and solutions. </li> <li> Proven ability to develop, nurture and maintain professional relationships with relevant stakeholders. </li> <li> Stays current with Ricoh offerings. </li> </ul>Working Conditions, Mental and Physical<ul> <li> Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. </li> <li> Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction - prepare, provide and convey diversified information. </li> <li> Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.). Moderate dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. </li> <li> Travel required (app%). 30%); may include overnight%) travel. </li> </ul> The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

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Client Executive, Legal Services

<div> Senior Services Operations Manager - Managed Services The Senior Services Operations Manager serves as the primary operational point of contact for assigned Global/Vertical customers, primarily in North America. This role is responsible for overseeing Ricoh employees-including individual contributors and managers-from initial contract engagement through ongoing account management and retention. This position ensures proactive communication with key customers to meet agreed-upon performance standards locally and nationally. Responsibilities include P&L reconciliation, strategic implementation, employee relations, and customer satisfaction for designated accounts. The manager leads operational best practices and implementation processes, engaging necessary resources and ensuring alignment with Service Level Agreements. Success in this role is measured by customer retention, issue resolution, contract adherence, and overall satisfaction. Key Responsibilities People Development <ul> <li>Promote effective recruiting and selection processes to attract top talent.</li> <li>Identify training needs through competency assessments and Ricoh learning programs.</li> <li>Assign tasks and training to enhance team development and satisfaction.</li> <li>Coach and develop up to 200 direct and indirect employees.</li> <li>Set clear goals, define roles, and hold teams accountable.</li> <li>Collaborate across teams to implement solutions and initiatives.</li> <li>Recognize employee excellence through Ricoh's recognition programs.</li> <li>Build high-performing teams through feedback, recognition, and compensation management.</li> <li>Address performance issues and take corrective action when needed.</li> <li>Mentor team members and lead by example.</li> <li>Empower teams to solve problems and drive process improvements.</li> </ul>Customer Relations <ul> <li>Build strong relationships with internal and external customers.</li> <li>Act as the voice of the customer to prioritize impactful actions.</li> <li>Identify service delivery gaps and adjust processes accordingly.</li> <li>Resolve account issues to ensure customer satisfaction.</li> <li>Lead strategic meetings with key customer contacts.</li> <li>Develop templates and reporting cadences aligned with contractual obligations.</li> </ul>Operational Effectiveness <ul> <li>Manage approximately $13M in Enterprise Services revenue.</li> <li>Support global operations strategy through collaboration.</li> <li>Serve as a subject matter expert in EAO Program standards and best practices.</li> <li>Ensure timely execution of initiatives aligned with quality standards.</li> <li>Navigate Ricoh's internal structure effectively.</li> <li>Facilitate internal communications across functional areas.</li> <li>Drive performance, efficiency, and profitability through process improvements.</li> <li>Ensure service delivery certification and continuous improvement.</li> <li>Implement Core Team processes including Account Charter, RAMP, and CAD.</li> <li>Oversee onboarding processes to meet customer expectations.</li> <li>Participate in implementation planning for assigned accounts.</li> <li>Establish reporting packages based on customer needs.</li> <li>Lead change management strategies aligned with Ricoh's goals.</li> </ul>Opportunity Identification <ul> <li>Stay informed on new products and services to identify growth opportunities.</li> <li>Validate and execute new opportunities efficiently.</li> <li>Support team selling models and collaborate with global teams.</li> </ul>Finance & Billing <ul> <li>Ensure profitability across all assigned accounts, down to site level.</li> <li>Identify and address sources of poor profitability.</li> <li>Oversee billing accuracy and escalate issues as needed.</li> <li>Collaborate with A/R to resolve collections issues.</li> </ul>Qualifications <ul> <li>Bachelor's degree or equivalent experience required.</li> <li>3-5 years of management experience.</li> <li>2+ years of project management experience preferred.</li> <li>ITIL Fundamentals Certification preferred.</li> <li>Proven success in marketing new products and services.</li> <li>Strong relationship-building skills with internal and external stakeholders.</li> <li>High-level understanding of technology including networks, security, and print infrastructure.</li> </ul>Qualifications (Education, Experience, and Certifications) <ul> <li>Bachelor's degree or equivalent experience required</li> <li>3-5 years of management experience</li> <li>2+ years of project management experience strongly preferred</li> <li>ITIL Fundamentals Certification preferred</li> <li>Proven track record in marketing both standard and advanced services and solutions</li> <li>Demonstrated success in building relationships with internal and external customers</li> <li>High-level understanding of technology including networks, security, print servers, and print devices</li> </ul>Knowledge, Skills, and Abilities <ul> <li>Excellent verbal and written communication skills across all levels of management, vendors, employees, and customers</li> <li>Strong initiative and ability to work independently</li> <li>Exceptional customer relations and project management skills</li> <li>Ability to prioritize tasks effectively</li> <li>Highly motivated and capable of managing multiple assignments in a fast-paced environment</li> <li>Proficient in standard software applications</li> <li>Strong problem-solving, analytical, and product/service knowledge</li> <li>Ability to independently support areas such as PMO, RGSA, Assessment Management, Managed Services P&L, RFI/RFP, eBusiness, technology deployment, and vertical-specific training</li> <li>Proficiency gained through experience and/or training in the above areas</li> </ul>Working Conditions, Mental and Physical Demands <ul> <li>Primarily office-based with standard lighting, ventilation, and noise levels</li> <li>Cyclical stress due to frequent goals and deadlines; daily stress from decision-making responsibilities</li> <li>Mostly sedentary work with occasional walking, standing, bending, and lifting of items under 10 lbs.</li> <li>Moderate dexterity required for tasks involving calculators, keyboards, and small tools</li> <li>Occasional travel to customer sites, which may not be accessible via public transportation</li> <li>Overnight travel required</li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Senior Services Operations Manager, Managed Services

<div> <div> Job Title: Field Representative II - First Responder Print <div> In this dynamic role, you'll be the first point of contact for ensuring the seamless operation and support of RICOH managed devices across a designated geographic area. Every day presents an opportunity to engage with customers, promptly respond to their needs, and deliver technical assistance with warmth and expertise, prioritizing an exceptional customer service experience. <div> Roles and Responsibilities: <div> <ul> <li> Engage proactively to uphold service level agreements (SLAs) between customers and RICOH, ensuring prompt and effective resolution of support requests. </li> </ul> <div> <ul> <li> Maintain an accurate inventory of managed devices, utilizing advanced printer fleet tools and databases to track assets and their locations. </li> </ul> <div> <ul> <li> Conduct routine maintenance, replenish consumables, and swiftly address service alerts to uphold device availability as per SLAs. </li> </ul> <div> <ul> <li> Perform continuous optimization efforts, identifying opportunities for fleet improvement and providing comprehensive training on device utilization. </li> </ul> <div> <ul> <li> Execute a full spectrum of servicing and repairs, leveraging technical expertise to troubleshoot, diagnose, and resolve issues promptly. </li> </ul> <div> <ul> <li> Collaborate closely with internal support resources, minimizing service dispatches and escalating complex issues as needed to ensure swift resolution. </li> </ul> <div> <div> Qualifications Must Have: <div> <ul> <li> High School Diploma (or equivalent) with a passion for technical support and customer service excellence. </li> </ul> <div> <ul> <li> Prior experience in IT Help Desk Support, preferably with exposure to both application and hardware support. </li> </ul> <div> <ul> <li> Technical training & certifications, with a preference for HP Certifications and completion of Ricoh Learning Institute Courseware. </li> </ul> <div> <div> Qualifications Nice to Have: <div> <ul> <li> Additional education beyond high school diploma, further enhancing technical expertise and customer service skills. </li> </ul> <div> <ul> <li> Demonstrated proficiency in managing hardware inventory, including procurement and maintenance of on-site parts/consumables. </li> </ul> <div> <div> If you're ready to be the catalyst for positive change in the world of print technology, we invite you to join our dynamic team and embark on a journey of continuous growth and innovation. <div> </div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Field Representative I, First Responder Print

<div> <div> Job Title: Area Customer Service Coordinator <div> Summary: <div> Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future-focused mindset drive transformative change! <div> <div> Roles and Responsibilities: <div> <ul> <li> Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights. </li> </ul> <div> <ul> <li> Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers. </li> </ul> <div> <ul> <li> Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements. </li> </ul> <div> <ul> <li> Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service. </li> </ul> <div> <div> Qualifications Must Have: <div> <ul> <li> High school diploma with at least 12 months of relevant work experience </li> </ul> <div> <ul> <li> Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius. </li> </ul> <div> <ul> <li> Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset. </li> </ul> <div> <div> Qualifications Nice to Have: <div> <ul> <li> Additional education beyond high school is encouraged. </li> </ul> <div> <ul> <li> Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations. </li> </ul> <div> <ul> <li> Demonstrated with prior experience in customer service or related fields. </li> </ul> <div> <ul> <li> Commitment to personal growth and accountability through ongoing education and development opportunities. </li> </ul> <div> <div> In this transformative role, you'll make a difference every day, contributing to our mission of excellence and client satisfaction. If you're ready to embark on a journey of growth, collaboration, and meaningful impact, we invite you to join our team as an Area Customer Service Coordinator. <div> <div> </div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Area Customer Service Coordinator

<div> <div> Job Title: Area Customer Service Coordinator <div> Summary: <div> Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future-focused mindset drive transformative change! <div> <div> Roles and Responsibilities: <div> <ul> <li> Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights. </li> </ul> <div> <ul> <li> Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers. </li> </ul> <div> <ul> <li> Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements. </li> </ul> <div> <ul> <li> Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service. </li> </ul> <div> <div> Qualifications Must Have: <div> <ul> <li> High school diploma with at least 12 months of relevant work experience </li> </ul> <div> <ul> <li> Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius. </li> </ul> <div> <ul> <li> Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset. </li> </ul> <div> Qualifications Nice to Have: <div> <ul> <li> Additional education beyond high school is encouraged. </li> </ul> <div> <ul> <li> Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations. </li> </ul> <div> <ul> <li> Demonstrated with prior experience in customer service or related fields. </li> </ul> <div> <ul> <li> Commitment to personal growth and accountability through ongoing education and development opportunities. </li> </ul> <div> <div> In this transformative role, you'll make a difference every day, contributing to our mission of excellence and client satisfaction. If you're ready to embark on a journey of growth, collaboration, and meaningful impact, we invite you to join our team as an Area Customer Service Coordinator. <div> </div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

<div> <div> Job Title: Site Leader, Legal <div> Three Sentence Summary: Join our legal office environment as a Site Leader, where you will oversee the day-to-day operations of a specialized 1-to-3-person site, fostering employee growth and providing unparalleled customer service. Reporting directly to our Account Manager, you will play a pivotal role in employee developmental support and assist in navigating employee relations matters with warmth and professionalism. <div> Roles and Responsibilities: <div> <ul> <li>Lead the strategic direction of the site, aligning operations with organizational goals and driving initiatives to enhance efficiency and effectiveness. </li> </ul> <div> <ul> <li>Cultivate a high-performing and engaged team through coaching, mentoring, and providing developmental support, fostering a culture of continuous learning and growth. </li> </ul> <div> <ul> <li>Serve as the primary point of contact for client interactions, building and maintaining strong relationships while ensuring client satisfaction and retention. </li> </ul> <div> <ul> <li>Oversee day-to-day operations, ensuring adherence to quality standards, compliance with legal regulations, and efficient utilization of resources. </li> </ul> <div> <ul> <li>Utilize data-driven insights to identify trends, anticipate client needs, and make informed decisions to drive continuous improvement and innovation. </li> </ul> <div> <ul> <li>Address and resolve issues and conflicts promptly and effectively, demonstrating diplomacy, tact, and professionalism in managing challenging situations. </li> </ul> <div> <ul> <li>Drive a culture of continuous improvement by identifying opportunities for optimization, implementing best practices, and leading change initiatives to enhance service delivery and performance. </li> </ul> <div> Qualifications (Must Have): <div> <ul> <li>High school diploma or GED. </li> </ul> <div> <ul> <li>Minimum of 2 years' experience in the legal industry. </li> </ul> <div> <ul> <li>Strong interpersonal and customer service skills, with the ability to communicate effectively with diverse stakeholders. </li> </ul> <div> <ul> <li>Excellent organizational skills and the ability to lead and train employees effectively. </li> </ul> <div> Qualifications (Nice to Have): <div> <ul> <li>Experience in delivering classroom or informal training sessions. </li> </ul> <div> <ul> <li>Proficient in software (such as Word, Excel, PowerPoint, Adobe, and legal software). </li> </ul> <div> <ul> <li>Familiarity with different types of law and legal departments. </li> </ul> <div> <ul> <li>Proficiency in operating advanced machinery for complex jobs. </li> </ul> <div> If you're passionate about driving excellence in a legal environment, we invite you to join us as a Site Leader. Your expertise and leadership will shape our operations, ensuring quality, efficiency, and compliance while fostering professional growth. </div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Legal Office Services Lead

Position Profile Under the supervision of the Ricoh Records Manager, Records Supervisor, or Site Manager, and in accordance with the firm's records management procedures, the Field Representative I oversees and coordinates daily tasks, workflows, and special projects within the Records Management Department. Responsibilities include the creation, tracking, labeling, delivery, closure, and storage of active/inactive client or firm files. This role involves regular file maintenance, indexing, and internal communication with staff and supervisors. Job Summary The Document Management Specialist ensures efficient and compliant handling of essential documents in a global pharmaceutical environment. This includes managing the full lifecycle of records-receipt, processing, archival, and retrieval-while adhering to regulatory requirements (e.g., FDA, EMA) and internal policies. The role supports critical functions such as regulatory submissions, clinical trials, and legal patent protection through the use of advanced electronic document management systems. Key Responsibilities Document Handling & Workflow <ul> <li>Verify, sort, label, and file incoming records from various departments.</li> <li>Clarify and correct document submissions as needed.</li> <li>Retrieve, scan, and index laboratory notebooks and scientific documentation.</li> <li>Route documents through electronic workflows and monitor progress.</li> <li>Coordinate off-site storage shipments and retrievals (e.g., VRC, Iron Mountain).</li> </ul>Data Entry & System Utilization <ul> <li>Accurately index scanned documents into digital systems.</li> <li>Use electronic platforms to manage document workflows.</li> <li>Perform database searches to fulfill internal/external record requests.</li> </ul>Quality Assurance & Compliance <ul> <li>Follow SOPs and regulatory guidelines (FDA, EMA, GLP, GCP, GMP, GXP).</li> <li>Conduct self-reviews for accuracy and compliance.</li> <li>Execute validation test cases for imaging systems and document results.</li> </ul>Customer Support & Training <ul> <li>Assist internal customers with record retrieval and re-filing.</li> <li>Provide training and support for the Genentech Records Management System.</li> <li>Offer feedback on training materials and conduct specialized system searches.</li> </ul>Off-Site Records Coordination <ul> <li>Manage physical records at global off-site storage facilities.</li> <li>Prepare inventories and coordinate shipments (up to 40 lbs).</li> <li>Support vendor management and system issue resolution.</li> <li>Assist with records integration during mergers, acquisitions, and divestitures.</li> </ul>Qualifications <ul> <li>Minimum 3 years of experience in document management, preferably in a regulated industry (e.g., pharmaceutical).</li> <li>Proficiency with electronic document management and workflow systems.</li> <li>Strong knowledge of regulatory compliance (FDA, EMA, GLP, GCP, GMP).</li> <li>Excellent organizational skills and attention to detail.</li> <li>Strong communication and interpersonal skills.</li> <li>Proficiency in Google Suite and Microsoft Office.</li> <li>Ability to work independently and collaboratively in a fast-paced environment.</li> <li>Experience with off-site records storage is a plus.</li> </ul>

Document Control Specialist

<div>Senior Site Manager Summary As a Site Manager, you are the guiding force behind our team, blending warmth and efficiency to ensure seamless operations. Leading by example, you nurture a supportive culture where every member thrives, driving transformative outcomes through innovation and collaboration. Roles and Responsibilities <ul> <li>Lead a dynamic team to efficiently manage daily operations, while nurturing a positive work environment that encourages retention.</li> <li>Harness your expertise in Ricoh products and services to streamline operations, ensuring quality and efficiency, and exploring innovative solutions to stay ahead in a rapidly evolving landscape.</li> <li>Collaborate closely with customers to enhance business processes, driving mutual success and satisfaction through continuous feedback loops and steadfast commitment to service excellence.</li> <li>Foster a service-oriented environment, gathering regular feedback to ensure satisfaction and loyalty.</li> <li>Maintain high-quality operations, meeting audit and deadline standards while adapting to evolving challenges.</li> <li>Provide ongoing training and development opportunities, empowering team members to reach their full potential.</li> </ul>Qualifications - Must Have <ul> <li>High school diploma or equivalent (GED).</li> <li>Minimum of three years of relevant work experience, including customer-facing roles.</li> <li>Demonstrated previous managerial experience, ideally within a similar field.</li> <li>Proficiency in technology and adept problem-solving skills.</li> <li>Effective communication skills, demonstrated through both written and verbal channels.</li> </ul>Qualifications - Nice to Have <ul> <li>Previous management experience.</li> <li>Familiarity with the technical aspects of B2B services.</li> <li>Proficiency in Office 360.</li> </ul>Join Us In this pivotal role, your leadership will shape success, exceed expectations, and forge lasting partnerships with our valued customers. If you are ready to merge professionalism with a fresh perspective, we invite you to apply and embark on this exciting opportunity with us. </div>

Site Manager

Part-Time, 12 Hours/WeekDay ShiftOnsite Summary: Kidsport staff assists in the intra-hospital transport of pediatric and adult patients as directed by standard work. Responsibilities: <ol><li>Recognizes changes in patient status and notifies appropriate personnel during intra-hospital transports.</li><li>Assists with procedures and monitors patients during procedures according to departmental standards of care and practice.</li><li>Assists other staff members with inpatient care and movement/repositioning of patients. Follows the direction of Nurse regarding mode of transport for child.</li><li>Demonstrates the knowledge and skills necessary to provide care for the physical, psych/ social, educational, and safety needs of the patients served regardless of age.</li><li>Other duties as required.</li></ol> Other information: Technical Expertise <ol><li>Medical Assistant; Patient Care assistant; Nursing assistant or Student nurse experience is preferred</li><li>Experience in pediatrics is preferred.</li><li>Experience in healthcare is preferred.</li><li>Proficiency in Transport software and phone communication preferred</li></ol> Education and Experience <ol><li>Education: High school diploma or equivalent.</li><li>Certification: current Health Care Provider BLS training is required.</li><li>Years of experience:  6 months or more is preferred.</li><li>Years of experience supervising: None</li></ol> Full Time FTE: 0.900000 Status: Onsite

Kidsport

<h3 style="margin-bottom:0px;margin-top:0px">Full-Time: 36 Hours Per Week  1st Shift: 7am - 7:30pm Monday - Friday w/Rotating Weekends and Holidays  Behavioral Health Inpatient Unit</h3> Summary: The Behavioral Health Technician I, under the direction and delegation of a registered nurse, supports and assists in the care and treatment of children and adolescents, age 5-17, admitted to the inpatient behavioral health unit or emergency department. Responsibilities: <ol><li>Collects data and contributes to the assessment, planning, intervening and evaluation of individualized care and plan of care for assigned patients. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age.</li><li>Provides direct care to patients according to Hospital policy and procedure as delegated, and as a team, with licensed RNs.  Assists the nurse and other direct care staff in the provision of physical care and clinical intervention as assessed by client needs.</li><li>Facilitate or co-facilitate psychoeducational and therapeutic activity groups effectively. Plan and participate in educational, social and recreational activities for individuals and groups of patients in accordance with treatment plan goals.</li><li>Documents in the medical record according to established policies.</li><li>Encourages patients to perform or assists them in the performance of activities of daily living.</li><li>Maintains a safe and therapeutic environment. Cares for patients and self by supporting safety in the workplace.</li><li>Maintains on-going communication with the treatment team and charge nurse regarding observations of patients' medical and behavioral symptoms and the care provided. Demonstrates the ability to communicate clearly and effectively with all members of the health care team.</li><li>Manage crisis situations effectively using positive approaches.</li><li>Takes initiative to ensure that unit environment is maintained. Provides instruction to patients and their families under the direction of the RN. May apply, monitor and remove patient restraints as per physician or hospital protocol.</li><li>Demonstrate understanding of cultural diversity.</li><li>Conduct proactive safety rounds throughout the units, monitoring the milieu. Conduct Environmental Safety Rounds each shift and document/report any unsafe conditions as well as any security violations. Monitor visiting hour activity assuring no visiting takes place in patient rooms, no contraband is passed off by visitors to patients, and milieu remains calm.</li><li>Other duties as required.</li></ol> Other information: Technical Expertise <ol><li> Experience working with multidisciplinary teams.</li><li>Proficiency in computerized documentation is preferred.</li><li>Experience in healthcare is preferred.</li></ol>   Education and Experience <ol><li>Education: High School Diploma or equivalent is required.   Current enrollment in an undergraduate degree for counseling, psychology, social work or related degree, or nursing preferred.  Associate degree is preferred.</li><li>Certification: BLS certification through the American Heart Association is required.</li><li>Years of experience: 0 to 2 years' experience</li><li>Years of experience supervising: None</li></ol> Full Time FTE: 0.900000 Status: Onsite

Behavioral Health Technician I - Inpatient Unit

Part-time, 16 hours/weekVariable day shift from 8:30am to 4:30pm and 12:30pm to 8:30pmOnsite Summary:The Urgent Care Technician provides care to patients as delegated by and under the direction of either a licensed Nurse or Physician. Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of patients serviced, regardless of age. Responsibilities: 1.	The Urgent Care Technician interfaces with patients and families and provides quality care under the direction of a licensed Nurse or Physician. 2.	Able to prioritize and execute tasks for the assigned patients in a timely and efficient manner. 3.	Provides wound care and suturing of non-complex and orthopedic injuries as delegated and supervised by the attending Physician including but not limited to simple suturing, wound cleansing, suture removal, burn wound cleansing, debridement and dressing superficial subcutaneous foreign body removal and treatments. 4.	Obtains and records vital signs of patients, including by not limited to height, weight, head circumference, vision screening. Accurately documents vital signs in the on-line charting software. 5.	Performs phlebotomy maintaining compliance with CLIA Quality Control regulations. 6.	Obtains lab specimens via nasopharyngeal swab, phlebotomy, and other methods as indicated by test orders. 7.	Administers vaccines and medications, including antibiotics, as directed by the physician according to policy and procedure. 8.	Reports changes in patient condition to the licensed Nurse or Physician. 9.	Maintains the clinical and exam areas in preparation for patients and at the completion of the day. Stocks cupboards and ensures facility is organized and clean. 10.	Answers basic health questions from patients/parents using approved guidelines. 11.	Assists in the provision of patient and family education, including discharge planning needs according to established policies and procedures. 12.	May assist with filing and appointment scheduling as needed and as time permits. 13.	Ability to work effectively and efficiently as part of the Urgent Care team and interact with people (patients and other staff members) in a friendly, supportive manner, at all times. 14.	Other duties as assigned. Other information: Technical Expertise 1.	Knowledge of and experience in medical terminology is required. 2.	Experience working in a healthcare environment is preferred. 3.	Basic communication skills (verbal and written) coupled with good interpersonal, organizational and critical thinking skills are required. 4.	Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required. 5.	Experience working in electronic charting software (e.g. EPIC) or similar software is preferred. Education and Experience 1.	Education: High School Diploma or equivalent is required. 2.	Certification: Completion of state approved Medical Assistant Program, EMT, Paramedical Program or Military Training is required. 3.	Certification: Basic Life Saving (BLS) training from the American Heart Association is required. 4.	Years of relevant experience: Minimum of two (2) years is preferred. 5.	Years of experience supervising: None. Part Time FTE: 0.400000 Status: Onsite

Urgent Care Technician/medical assistant

<h3 style="margin-bottom:0px;margin-top:0px">Part-time, 16 Hours/week Days, Between hours of 7am-7pm Onsite Akron, OH</h3> Summary: The Physical Therapist evaluates and treats patients referred and provides instructions and assistance to patient's families as indicated. Responsibilities: <ol><li>Evaluates and treats patients referred and provides instructions and assistance to patient's families as indicated.</li><li>Effectively works with and supervises physical therapist assistants and students.</li><li>Provides documentation for medical records/insurance needs.</li><li>Demonstrates the knowledge and skills necessary to provide care for the physical, psychological, social, educational, and safety needs of the patients served regardless of age.</li><li>Other duties as required.</li></ol>Other information: Technical Expertise <ol><li>Experience in physical therapy is required.</li><li>Experience working with all levels within an organization is required.</li><li>Experience in healthcare is preferred.</li><li>Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.</li></ol>Education and Experience <ol><li>Education:  Bachelor's degree in Physical Therapy is required. Masters or Doctorate preferred.</li><li>Certification:  Ohio Physical Therapist licensure is required.</li><li>Years of relevant experience: 3 to 5 years is preferred.</li><li>Years of experience supervising: None.</li></ol> Part Time FTE: 0.400000 Status: Onsite

Physical Therapist - Sports Therapy

12:00am-8:15am/Monday-Friday
Staples is business to business. You’re what binds us together.
Join our Staples World Class Supply Chain Team and deliver essential products to our customers. 
What you’ll be doing: 
As a warehouse associate you may work in one of the following six areas: 
Warehouse Bulk/Material Handling Equipment Operator: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.
Warehouse Porter: You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility while adhering to safety procedures. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.
Warehouse Replenishment: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.
Warehouse Receiving/Putaway/Returns:  You will confirm accuracy of product and work with colleagues to address discrepancies and damages.  You will communicate effectively and professionally with internal and external contacts to clarify and resolve issues. You will be manually unloading trucks and palletizing products. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.
Warehouse Returns: You will be operating material handling equipment to move product within the warehouse.  You will be matching item quantities and descriptions to packing slips on returned items, checking in returned product and tagging it appropriate. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.
Shipping: You’ll be responsible for organizing, stacking, and shrink-wrapping customer orders on pallets.  You’ll be loading trucks manually; lifting, lowering, and carrying product in a fast-paced environment and stacking empty pallets while maintaining a safe and clean workspace as you go.   
Please note, as an SC2 associate you may be moved into any of the above roles, or SC1 roles, as needed.
You will be essential to the success of Staples Supply Chain as we deliver to our customers. 
Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture.
What you bring to the table: 
<ul>
 <li>An ability to be Material Handling Equipment Operator certified and safely operate necessary material handling equipment. </li>
 <li>An ability and willingness to keep work area clean. </li>
 <li>An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. </li>
 <li>An ability to adopt our safety procedures quickly and ensure safe work practices. </li>
 <li>An ability to work in a warehouse environment with seasonal temperature variations.</li>
</ul>
What’s needed- Basic Qualifications: 
<ul>
 <li>Minimum three (3) months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience. </li>
 <li>Ability to pass a drug screen to the extent permissible legally.</li>
 <li>Basic English language skills (both verbal and written communications).  </li>
 <li>If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need.</li>
 <li>Ability to work at heights up to 60 feet or more as needed. </li>
 <li>An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand.</li>
 <li>Must wear safety composite shoes.</li>
 <li>Ability to walk and stand 100% of the time.</li>
 <li>You must be at least 18 years old.</li>
</ul>
What’s needed- Preferred Qualifications: 
<ul>
 <li>High School Diploma/GED or equivalent work experience.</li>
 <li>Prior experience operating warehouse equipment, such as forklift, pallet jack and cherry picker helpful.</li>
</ul>
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We Offer:
<ul>
 <li>Competitive Pay Rate:  $23.05/hour (includes $2.00/hour Shift Differential)</li>
 <li>Receive a pair of work shoes after 60 days.</li>
 <li>Inclusive culture with associate-led Business Resource Groups.</li>
 <li>Staples offers both Full-Time and Part-Time benefits.  Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more!</li>
</ul> At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Warehouse Lean Replenishment MHEO Full Time 3rd Shift

Staples is business to business. You’re what binds us together.
 
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.   
 
The Business Development Executive- Facility Solutions (FS) is charged with developing new facilities business by prospecting and creating new strategic FS programs. These programs encompass janitorial, sanitary, cleaning, safety, and breakroom supplies. The target customer base includes large local, regional, and national businesses across commercial, healthcare, higher education, state and local government, long-term care, manufacturing, and more.
Key responsibilities include driving the strategic sales process from initial engagement through implementation. The role is supported by vertical experts, sales enablement, and implementation teams. After successful implementation, account management transitions to FS colleagues and Key Account Executives where applicable.
 
The territory the Business Development Executive will work in is the greater Chicago, IL area and surrounding geo's that include neighboring states. The BDE must reside in that territory in order to meet the role's in-person customer facing expectations. There is no relocation budget allocated for this position.
 
What you’ll be doing: 
<ul>
 <li>Communicate with all external customers from prospecting through negotiations and implementation.</li>
 <li>Internal explanation of opportunity parameters and needs to leadership for approval and support teams such as pricing to achieve a winning proposal. </li>
 <li>Create customer-facing presentations in PowerPoint or other mediums</li>
 <li>Negotiate basic contract terms and navigate the legal approval routing process both internally and externally</li>
 <li>Develop and maintain a strategic account opportunity list for each of the markets in their given region. Manage sales pipeline and deal management through Salesforce.com</li>
 <li>Work with appropriate departments to respond to Requests for Proposal (RFP), Requests for Quotation (RFQ), as well as other proposal requests.</li>
 <li>Work with Manufacturers to generate leads and negotiate pricing for large programmatic opportunities.</li>
</ul>
 
What you bring to the table:
<ul>
 <li>Must be able to adapt go to market strategies to meet the needs of customers, industry trends and seasonality of their business.</li>
 <li>Strong time management, organizational, presentation, and collaboration skills</li>
 <li>Accepting of new technologies, sales methodologies or processes that Staples or the team decides to implement at any given time.</li>
 <li>Ability to identify, scrub and qualify prospects based on the defined target customer guidelines</li>
</ul>
 
What’s needed- Basic Qualifications:
<ul>
 <li>3+ years of outside B2B sales experience </li>
 <li>Direct experience successfully selling janitorial/sanitation/cleaning supply, breakroom, safety and related product categories</li>
 <li>Outside sales experience with enterprise-sized accounts</li>
 <li>Demonstrated analytical, negotiating, and problem-solving capabilities</li>
 <li>Strong networking ability on social media and within organizations, associations, GPOs, cooperatives, etc.</li>
</ul>
 
What’s needed - Preferred Qualifications:
<ul>
 <li>Bachelor’s Degree</li>
 <li>Proficiency in Microsoft Office Suite</li>
 <li>CRM experience, preferably Salesforce.com</li>
</ul>
 
We Offer:
<ul>
 <li>Inclusive culture with associate-led Business Resource Groups </li>
 <li>Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) </li>
 <li>Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! </li>
</ul>
 
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
#LI-DN1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Business Development Executive - Facility Solutions (Regional)

6:30am-3:00pm/Monday-Friday
Staples is business to business. You’re what binds us together. 
When joining our Supply Chain team, you can feel right away that people are at the heart of what we do. You’ll be surrounded by a team who is looking to make an impact on our customers, our community, and each other. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to deliver for customers. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services and expertise to our customers.
What you’ll be doing: 
As a Delivery Driver, you will transport products safely and deliver office supplies on your assigned route to customers.  At times, depending on volume, you will load your truck.
Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.
You will organize and load product for delivery utilizing the manifest assuring the most efficient delivery route and schedule. You will be a problem solver for our customers; providing customer support, accepting product returns and will be empowered to make your customers' day.  You’re our brand on wheels! 
You will be essential to the success of Staples Supply Chain as we deliver to our customers.
What you bring to the table:   
<ul>
 <li>An ability to be a safe and courteous driver who can navigate your way around a map and all kinds of weather and road conditions.  </li>
 <li>An ability to make sound decisions, be it driving, parking, safety related and/or customer interaction related. </li>
 <li>An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. </li>
 <li>An ability to use technology including GPS and mobile Proof of Delivery (POD) devices.    </li>
 <li>An ability and willingness to maintain cleanliness of vehicle including performing pre-trip vehicle inspections and reporting any maintenance concerns. </li>
</ul>
What’s needed- Basic Qualifications: 
<ul>
 <li>Must have a valid drivers’ license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations. </li>
 <li>Ability to pass a DOT physical and drug screen (No THC) to the extent legally permissible. </li>
 <li>Must obtain a 6-month DOT medical card specific to the role. </li>
 <li>Basic English language skills (both verbal and written communications).</li>
 <li>Full-Time associates must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. </li>
 <li>Ability to lift up to 70lbs, push and pull items weighing up to 400lbs. with the assistance of hand carts/material handling equipment, and occasionally maneuver up to 130 lbs.</li>
 <li>Must wear safety composite shoes.</li>
 <li>Must be at least 21 years of age. </li>
</ul>
What’s needed- Preferred Qualifications:
<ul>
 <li>High school diploma/GED or equivalent work experience.</li>
 <li>Minimum 1-year of truck driving experience (operating a 16ft or longer straight truck) or comparable driving experience.   </li>
 <li>High volume package delivery experience.</li>
</ul>
We Offer: 
<ul>
 <li>Competitive Pay:  $23.40-$25.65/hour Based on Experience</li>
 <li>Ability to earn additional compensation through our Safety Program.</li>
 <li>Receive a pair of work shoes after 30 days.</li>
 <li>Inclusive culture with associate-led Business Resource Groups.</li>
 <li>Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! </li>
</ul>
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<div style="padding-right:10px">
 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
</div> At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Delivery Driver

Staples is business to business. You’re what binds us together.
 
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.   
 
The Business Development Executive- Facility Solutions (FS) is charged with developing new facilities business by prospecting and creating new strategic FS programs. These programs encompass janitorial, sanitary, cleaning, safety, and breakroom supplies. The target customer base includes large local, regional, and national businesses across commercial, healthcare, higher education, state and local government, long-term care, manufacturing, and more.
Key responsibilities include driving the strategic sales process from initial engagement through implementation. The role is supported by vertical experts, sales enablement, and implementation teams. After successful implementation, account management transitions to FS colleagues and Key Account Executives where applicable.
 
The territory the Business Development Executive will work in is the greater Seattle area, surrounding western towns, and as far south as Portland, OR. The BDE must reside in that territory in order to meet the role's in-person customer facing expectations. There is no relocation budget allocated for this position.
 
What you’ll be doing: 
<ul>
 <li>Communicate with all external customers from prospecting through negotiations and implementation.</li>
 <li>Internal explanation of opportunity parameters and needs to leadership for approval and support teams such as pricing to achieve a winning proposal. </li>
 <li>Create customer-facing presentations in PowerPoint or other mediums</li>
 <li>Negotiate basic contract terms and navigate the legal approval routing process both internally and externally</li>
 <li>Develop and maintain a strategic account opportunity list for each of the markets in their given region. Manage sales pipeline and deal management through Salesforce.com</li>
 <li>Work with appropriate departments to respond to Requests for Proposal (RFP), Requests for Quotation (RFQ), as well as other proposal requests.</li>
 <li>Work with Manufacturers to generate leads and negotiate pricing for large programmatic opportunities.</li>
</ul>
 
What you bring to the table:
<ul>
 <li>Must be able to adapt go to market strategies to meet the needs of customers, industry trends and seasonality of their business.</li>
 <li>Strong time management, organizational, presentation, and collaboration skills</li>
 <li>Accepting of new technologies, sales methodologies or processes that Staples or the team decides to implement at any given time.</li>
 <li>Ability to identify, scrub and qualify prospects based on the defined target customer guidelines</li>
</ul>
 
What’s needed- Basic Qualifications:
<ul>
 <li>3+ years of outside B2B sales experience </li>
 <li>Direct experience successfully selling janitorial/sanitation/cleaning supply, breakroom, safety and related product categories</li>
 <li>Outside sales experience with enterprise-sized accounts</li>
 <li>Demonstrated analytical, negotiating, and problem-solving capabilities</li>
 <li>Strong networking ability on social media and within organizations, associations, GPOs, cooperatives, etc.</li>
</ul>
 
What’s needed - Preferred Qualifications:
<ul>
 <li>Bachelor’s Degree</li>
 <li>Proficiency in Microsoft Office Suite</li>
 <li>CRM experience, preferably Salesforce.com</li>
</ul>
 
We Offer:
<ul>
 <li>Inclusive culture with associate-led Business Resource Groups </li>
 <li>Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) </li>
 <li>Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! </li>
</ul>
 
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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