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At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Role Description: This manager role provides tactical, strategic, and operational leadership for medical equipment management and facilities across assigned locations. The role ensures a safe, efficient, and compliant environment for employees and visitors, while optimizing resource utilization and vendor performance. This position designs and implements processes that directly impact business outcomes and serves as the primary liaison to the CVS Enterprise Facilities team, influencing decisions and driving continuous improvement. This is currently an individual contributor role, reporting to the Lead Director, Clinical Operations. Core Responsibilities: <ul><li> Develop and lead programs for medical equipment lifecycle management, including acquisition, maintenance, and disposal, ensuring alignment with organizational goals and compliance standards. </li><li> Serve as the primary point of contact for the CVS Enterprise Facilities team, escalating issues and influencing enterprise-wide facilities strategies. </li><li> Oversee resolution of facility service issues (e.g., waste removal, beverage services), ensuring timely and effective responses. </li><li> Identify and implement cost-saving initiatives that maintain or enhance quality, safety, and operational efficiency. </li><li> Lead vendor selection, negotiation, and performance management, ensuring adherence to service level agreements and delivery timelines. </li><li> Manage and analyze ticketing system data to identify trends, improve service delivery, and ensure accountability for unresolved issues. </li><li> Lead special projects such as office moves, renovations, and new facility openings, ensuring timely execution and budget adherence. </li><li> Ensure all facilities and medical equipment meet health, safety, and environmental regulations, conducting regular inspections and audits. </li><li> Maintain accurate records of facility assets, maintenance activities, and expenditures, contributing to budget planning and financial reporting. </li><li> Recommend and implement process improvements to enhance operational efficiency and employee experience. </li><li> Provide guidance to cross-functional teams and influence strategic decision-making related to facilities and equipment management. </li><li> Other duties as assigned </li></ul> What are we looking for? <ul><li> Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field. (Relevant experience may substitute for a degree). </li><li> Proven experience (5-7 years) in facilities management, with demonstrated leadership and supervisory skills. </li><li> Comprehensive knowledge of building systems, preventive and corrective maintenance strategies, and compliance with health, safety, and environmental regulations (e.g., OSHA). </li><li> Demonstrated ability to develop and execute strategic plans, manage complex projects, and align facilities operations with organizational goals. </li><li> Strong proficiency in budget development, cost control, and financial analysis, with experience in forecasting and capital planning. </li><li> Advanced skills in vendor performance management and service level agreement (SLA) oversight. </li><li> Excellent communication, stakeholder engagement, and conflict resolution skills, with the ability to influence cross-functional teams and senior leadership. </li><li> Proficiency in facilities management systems (e.g., CMMS, CAFM) and Microsoft Office Suite; experience with data analytics tools is a plus. </li><li> Professional certification in Facilities Management (e.g., CFM, FMP, SFP) is strongly preferred. </li><li> US work authorization </li><li> Someone who embodies being Oaky </li></ul> What does being Oaky look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient communities, and focused on the quality of care over volume of services. We are an organization on the move! With over 200+ locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,330.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Mgr, Clinical Operations - Equipment & Facility Maintenance

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Senior Quality Specialists play a critical role in Commission Operations, with a focus on ensuring the accuracy and integrity of agent commission accounting and debt management processes. While the role includes agent-facing responsibilities, it is primarily a production operations position centered around back-end analysis, reconciliation, and transactional processing that directly supports agent payments and satisfaction. Senior Quality Specialists are responsible for reviewing and resolving commission-related issues, monitoring agent debts, and maintaining accurate financial records. Strong organizational skills, attention to detail, and the ability to document and resolve cases in alignment with program guidelines are essential. Effective communication is also key, as Senior Quality Specialists partner with internal teams and occasionally engage with agents to provide clear, timely, and empathetic support. This role requires independent task management, adherence to departmental standards, and a commitment to delivering a consistent, high-quality agent experience through operational excellence. &bull; Serves as a subject matter expert and quality advocate, ensuring adherence to departmental standards and promoting a culture of continuous improvement. &bull; Conducts regular quality audits across multiple products and platforms to ensure compliance and drive operational efficiency. &bull; Supports commission operations and debt management processes, including agent account reconciliation, payment tracking, and collection efforts. &bull; Assists with special projects and initiatives as needed, such as credit card reconciliation or Vector One reporting. &bull; Collaborates cross-functionally to resolve service issues, identify process improvements, and deliver consistent, high-quality support. &bull; Responds to agent inquiries via phone and email, providing accurate information and empathetic, solutions-focused service. &bull; Analyzes and processes commission-related transactions, identifies trends or recurring issues, and works proactively to develop corrective actions. &bull; Utilizes internal systems to document all agent interactions, maintain accurate records, and generate reports related to agent debt and commissions. &bull; Participates in department cross-training and provides technical guidance to peers as needed. Required Qualifications <ul><li>2+ years MS Excel (Pivot Tables, V look Ups, Basic Formulas) experience.</li><li>Collections experience</li><li>Basic accounting skills</li><li>Experience in a production or commission environment preferred.</li><li>Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate.</li><li>Strong written communications skills</li><li>Demonstrated ability to handle multiple assignments competently, accurately and efficiently.</li></ul> Preferred Qualifications <ul><li>SQL experience</li><li>Experience in a production or commission environment preferred.</li></ul> Education <ul><li>Associated degree or equivalent work experience.</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/20/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Senior Quality Specialist

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. POSITION SUMMARY CVS Health offers the opportunity to design, build, and operate a world-class Purple Team capability-creating and running a test-execution platform that continuously validates and strengthens defensive controls. You will enable safe, scalable adversary emulation linked to detection and response metrics, blending offensive tradecraft, automation, and reliability engineering to deliver a production-ready system that drives measurable cyber-resilience improvements. The position also provides opportunities to leverage AI for workflow automation. What we expect of you <ul><li> Help maintain and evolve a secure, scalable adversary-emulation platform for campaign scheduling, agent orchestration, payload execution, and results cataloging. </li><li> Review commercial alternatives for Purple Team exercises using custom runners or commercial tools (e.g., Cymulate, Picus). </li><li> Provision static or ephemeral test environments via Terraform/Kubernetes across cloud and on-prem infrastructure. </li><li> Develop continuous adversarial threat-simulation tests for defensive control validation and resiliency assessment. </li><li> Generate high-fidelity telemetry for EDR, SIEM, and SOAR to measure detection coverage, latency, and control effectiveness. </li><li> Research detection brittleness, design mutation/variant tests, and enhance test cases to strengthen detection logic. </li><li> Manage work intake pipeline and ensure timely closure of ticketed requests within SLA. </li><li> Produce ATT&CK-mapped artifacts, dashboards, and coverage metrics for Detection Engineering and leadership. </li><li> Enforce platform security through RBAC, secrets management, audit logging, and execution safety controls. </li><li> Collaborate with CTI, Threat Hunt, and SOC teams to evolve test cases based on real-world threats and gaps. </li></ul> REQUIRED QUALIFICATIONS <ul><li> 5+ years of experience in the offensive security testing space </li><li> 2+ years in security automation, platform engineering, or DevSecOps. </li><li> 2+ years of strong automation skills using GitHub runners and JIRA. </li><li> 1+ years of experience designing tests for detection robustness and mitigating brittleness. </li></ul> PREFERRED QUALIFICATIONS <ul><li> Excellent working knowledge about cloud security in relation to the major CSPs. </li><li> Proficiency in scripting languages (Python, Go, Bash, PowerShell, etc.). </li><li> Deep knowledge of MITRE ATT&CK and adversary-emulation frameworks. </li><li> Understanding of detection architectures (EDR, SIEM, SOAR) and telemetry generation. </li><li> Ability to build secure, observable, fault-tolerant services. </li><li> Experience automating adversary simulation or Purple Team workflows. </li><li> Hands-on with IaC (Terraform/CloudFormation) and containerization (Docker/Kubernetes). </li><li> Familiarity with MITRE ATT&CK, D3FEND, CAPEC, and threat-informed defense methodologies. </li><li> Integration experience with ServiceNow, Jira, or enterprise workflow systems. </li><li> Exposure to graph visualization tools and automated reporting/dashboard creation. </li><li> Knowledge of tools like Swimlane, DataBricks, Archer, Slack, MS O365. </li><li> Experience with BAS tools like Cymulate and Picks among others. </li><li> Ability to manage automation request pipelines and prioritize effectively. </li><li> Bachelor's or Master's degree in Computer Science, Cybersecurity, or related field (or equivalent experience). </li><li> Strong communication and collaboration skills. </li></ul> EDUCATION Bachelor degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience). BUSINESS OVERVIEW Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $83,430.00 - $166,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Senior Security Engineer

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. This is a fully remote position supporting clients ages 13+ in Missouri, Tennessee, and/or Arkansas. Must be a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT). Must also be willing to obtain additional state licensure. Join the MinuteClinic team, an industry-leading company for a refreshing change in a stable, consistent, and professional environment. We empower our Therapists to practice at the top of their license with the support of our clinical care team, while reaching patients within their communities. What our Mental Health Therapists find at MinuteClinic: - Autonomy to build and grow the MinuteClinic practice without the burden payor contracting, credentialing, and billing. - Opportunities to provide psychosocial support and education needed to address the mental wellbeing of individuals, couples/families ages 13+. - Evidence-based care and access to assessment and treatment planning tools to elevate and support the continuity of care for patients. - Career growth and professional development within the organization. - In-depth training, development, and support. Required Qualifications - Current, active, and unencumbered independent State License as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT) - Proven excellent diagnostic, care collaboration, treatment planning, and short-term counseling skills leveraging evidence-based methodologies including but not limited to motivational interviewing, problem solving therapy, and cognitive behavioral therapy Preferred Qualifications - Demonstrated exceptional interpersonal and team skills - Proven deep understanding of the psychosocial aspects of illness and health - Demonstrated understanding of insurance, Medicaid, Medicare billing requirements - Evidence of strong crisis intervention skills - Previous experience in a mental health clinic or hospital setting Education - Completed Master's degree program from an accredited College or University. - Current, active, and unencumbered independent State License as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT) Bring your heart to CVS Health! Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Pay Range The typical pay range for this role is: $26.01 - $56.14 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/23/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Mental Health Therapist

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary At CVS Specialty, we're redefining pharmacy care for patients with complex conditions-and we're looking for dedicated Pharmacy Technicians to join our mission. In this role, you'll be at the heart of our operations, ensuring prescriptions are filled and shipped accurately and efficiently. You'll handle everything from data entry and benefit verification to contacting patients for refills and coordinating deliveries. Your day may include processing new referrals, assisting walk-in patients, managing inventory, and preparing medications for shipment-including those requiring special handling. You'll also support prior authorizations and help enroll patients in financial assistance programs. Success in this role requires strong attention to detail, excellent communication skills, and a working knowledge of pharmacy and medical terminology. If you're organized, adaptable, and ready to grow in a fast-paced, patient-focused environment, CVS Specialty is the place for you. Must be able to lift up to 40 lbs. and quickly learn new systems. We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to paid days off for employees, we also offer ten paid holidays. We are open Mon-Fri 8:00AM-6:00PM. We are closed on federal holidays. This is an onsite position. We offer competitive hourly pay rates based on experience! Address: 2700 Northeast Expressway Building B, Suite 800 Atlanta, GA 30345 (Phoenix Business Park) Required Qualifications <ul><li>Registered Pharmacy Technician License with Georgia Board of Pharmacy</li><li>One (1) or more years of experience as a pharmacy technician</li></ul> Preferred Qualifications <ul><li>Specialty Pharmacy Experience</li><li>PTCB or NHA National Certification</li></ul> Education <ul><li>Verifiable High School Diploma or GED</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Specialty Pharmacy Technician

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Medical Scribe (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Responsibilities: <ul><li>Documenting Patient Encounters 80%<ul><li>Joining the provider in the exam room to observe patient visits</li><li>Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam</li><li>Assigning appropriate CPT and ICD-10 codes</li><li>Preparing After Visit Summaries</li><li>Consulting with provider to ensure accurate and specific documentation</li></ul></li><li>Clinical Documentation Improvement 10%<ul><li>Requesting and reviewing medical records</li><li>Leveraging Oak Street's population health tools to support clinical documentation improvement</li><li>Preparing for and supporting Daily Huddles and Clinical Documentation Reviews</li><li>Consulting with provider on clinical documentation opportunities</li></ul></li><li>Administrative support for your provider and care team 10%<ul><li>Placing orders and referrals</li><li>Addressing tasks</li><li>Supporting the care team with additional responsibilities related to clinical documentation</li></ul></li><li>Other duties as assigned</li></ul> What we're looking for Knowledge <ul><li>Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]</li><li>Prior clinical experience, including shadowing and/or volunteering [strongly preferred]</li><li>Prior scribe or transcription experience [preferred but not required]</li></ul> Skills <ul><li>Advanced listening and communication skills [required]</li><li>Strong computer literacy and ability to learn new technical workflows [required]</li><li>Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]</li></ul> Abilities <ul><li>Ability to adapt to new workflows and to quickly learn new concepts and skills [required]</li><li>Ability to type 70+ words per minute [strongly preferred]</li><li>Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]</li><li>Ability to be a self-starter within your role scope</li><li>Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]</li><li>Ability to commit to at least 1 year in role (2+ is ideal) [required]</li><li>Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]</li><li>Compliance with hospital and Oak Street Health policies, including HIPAA [required]</li><li>US work authorization [required]</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/06/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Medical Scribe

You've invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you'll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team- delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: <ul><li>Patient Safety</li><li>Pharmacy Professional Practice</li><li>Regulatory Requirements</li><li>Quality Assurance</li><li>Customer Service</li><li>Inventory Management</li><li>Workflow Management excluding final prescription verification</li></ul> Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: <ul><li>Lead with Heart - display empathy and compassion for your patients, customers, caregivers, and colleagues on your team</li><li>Seek new ways to grow, collaborate with others, and deliver better outcomes</li><li>Align others around our purpose to bring your heart to every moment of your health and gain support and commitment</li><li>Facilitate a team culture that promotes caring, energy, enthusiasm, and pride</li></ul> Education: <ul><li>Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy</li></ul> Required Qualifications: <ul><li>Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy</li><li>0-3 years relevant work experience</li><li>Must possess or be in process of obtaining valid intern and/or technician licensure as required</li><li>Strong communication and presentation skills</li><li>Complete all required training within state guidelines and required timeframe</li><li>Ability to:<ul><li>Have regular and predictable attendance, including nights and weekends</li><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Reach overhead; able to stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Precision control: able to adjust machines to exact positions</li><li>Stoop to a considerable degree and requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Visual Acuity: Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Able to orally communicate information and instructions to colleagues and customers</li><li>Occasional lifting of up to 20 lbs; exerting up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects</li></ul></li></ul> Ability To: <ul><li>Have regular and predictable attendance, including nights and weekends</li><li>Complete any additional tasks as directed by supervisor or manager</li><li>Complete all required training and obtain required licensure (if applicable) within state guidelines</li></ul> Preferred Qualifications: <ul><li>Immunization eligibility</li><li>Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)</li><li>Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function</li></ul> Pay Range The typical pay range for this role is: $18.00 - $19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization. We anticipate the application window for this opening will close on: 12/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Pharmacy Intern

You've invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you'll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility. As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to show you first-hand what it's like to be part of a pharmacy team while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning Experiences (KLEs), activities, and time spent with leaders in your district. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts and in all customer and colleague interactions, you will learn to demonstrate empathy and genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered. 3rd year Pharmacy Interns are responsible for completion of a comprehensive training roadmap, focusing on KLEs that build aptitude in the following areas. As tenure increases, 3rd year Pharmacy Interns take on increasing responsibility of the safety and effectiveness of operations in the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Offering to counsel, fielding medical questions, and soliciting information on a patient's medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist</li><li>Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation</li><li>Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the 3rd year Pharmacy Intern may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li></ul> Required Qualifications: <ul><li>Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy</li><li>Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>; Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1+ years of related work experience in pharmacy, retail, medical, or customer service setting</li><li>Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function</li><li>Ability to work in home store, and across the market in other locations, to meet business needs</li><li>Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)</li></ul> Pay Range The typical pay range for this role is: $18.00 - $19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization. We anticipate the application window for this opening will close on: 03/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Title: Medical Assistant Company: Oak Street Health Role Description: The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions. Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist. They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA you will accomplish this by assisting in the assessment of patients' health conditions, through screenings and routine diagnostic testing performed during appointments. Responsibilities: <ul><li>Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews</li><li>Inventory supplies and stock exam rooms</li><li>Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc.)</li><li>In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc.</li><li>Import required documents into EMR via scanning or PDF upload. </li><li>Participate in care team meetings to discuss patient care and clinic operations</li><li>Process orders for durable medical equipment</li><li>Request medical records from external providers as required by the provider</li><li>As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab</li><li>Other duties as assigned</li></ul> What we're looking for Required Qualifications: <ul><li>State or national certification (as required by state), or graduation from an accredited medical assistant course</li><li>1 year experience as a medical assistant</li><li>CPR or BLS Certification</li><li>Electronic Medical Record experience</li><li>Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc. </li><li>Proficiency in non-English languages as required by the center's demographics.</li><li>US work authorization</li></ul> Strongly Preferred Qualifications: <ul><li> Minimum of three years in a Medical Assistant role </li><li>Successful mastery of the workflow in their previous MA position</li><li>An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients' lives</li></ul> Preferred Qualifications: <ul><li>2 or more years of experience working with geriatric patients</li><li>Phlebotomy Technician Certification</li></ul> Other Skills: <ul><li>Problem-solving skills, professional accountability, and a flexible, positive attitude</li><li>Strong communication skills and customer service orientation</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/05/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Medical Assistant

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Responsibilities: <ul><li>Documenting Patient Encounters 80%<ul><li>Joining the provider in the exam room to observe patient visits</li><li>Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam</li><li>Assigning appropriate CPT and ICD-10 codes</li><li>Preparing After Visit Summaries</li><li>Consulting with provider to ensure accurate and specific documentation</li></ul></li><li>Clinical Documentation Improvement 10%<ul><li>Requesting and reviewing medical records</li><li>Leveraging Oak Street's population health tools to support clinical documentation improvement</li><li>Preparing for and supporting Daily Huddles and Clinical Documentation Reviews</li><li>Consulting with provider on clinical documentation opportunities</li></ul></li><li>Administrative support for your provider and care team 10%<ul><li>Placing orders and referrals</li><li>Addressing tasks</li><li>Supporting the care team with additional responsibilities related to clinical documentation</li></ul></li><li>Other duties as assigned</li></ul> What we're looking for Knowledge <ul><li>Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]</li><li>Prior clinical experience, including shadowing and/or volunteering [strongly preferred]</li><li>Prior scribe or transcription experience [preferred but not required]</li></ul> Skills <ul><li>Advanced listening and communication skills [required]</li><li>Strong computer literacy and ability to learn new technical workflows [required]</li><li>Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]</li></ul> Abilities <ul><li>Ability to adapt to new workflows and to quickly learn new concepts and skills [required]</li><li>Ability to type 70+ words per minute [strongly preferred]</li><li>Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]</li><li>Ability to be a self-starter within your role scope</li><li>Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]</li><li>Ability to commit to at least 1 year in role (2+ is ideal) [required]</li><li>Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]</li><li>Compliance with hospital and Oak Street Health policies, including HIPAA [required]</li><li>US work authorization [required]</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/05/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary - Processes prior authorization requests received by phone, fax, or electronically, and utilizes various computer resources, existing criteria, and medication guidelines to perform clinical research to support prior authorization reviews. - Proactively completes prior authorization approvals and denials that are due to expire and maintains complete, timely, and accurate documentation. - Reviews potential prior authorization denial language to ensure NCQA requirements are met. - Follows prior authorization workflow, policies, and procedures during the course of the workday. - Answers a potentially high volume of prior authorization inquiry calls from provider's offices, pharmacies, members, and internal partners, and uses various computer resources to communicate prior authorization status or decisions. - Maintains a balance of productivity, quality, and timeliness of work. - Participates in training and continuing education as required. - Participates in team/departmental meetings as required. - Excellent attendance is a must. - Successful pharmacy technicians will be proficient in drug name and diagnosis pronunciation, recognizing medical terminology, and navigating multiple computer resources to document conversations and prior authorization decisions. - Successful pharmacy technicians will possess good written and verbal communication skills. - Hours of operation for Aetna Pharmacy Prior Authorization are between 5:00am to 7:00pm (may vary by time zone). Pharmacy Technicians work 8 hour shifts that may fall in between these hours of operations. Overnight shifts may also be available, but not guaranteed. Work schedule is approximate, and hours/days may change based on company needs. All full-time employees are required to complete forty (40) hours per week as scheduled, including on weekends and holidays. Part time positions are not available. Position requires the ability to work extended hours when necessary. - Rotating weekend schedule may be required. - Candidate must have their own home internet access with minimum speed of 100mbps download (internet should be hard wired with Ethernet cord). - Candidate must have a secure workspace/office in their home. - Candidate must have high level skill with working with a PC (ex. using mouse and keyboard, accessing and navigating through multiple systems and screens). Required Qualifications - National Pharmacy Technician certification and state license or applicable state Pharmacy Technician license, current and in good standing, are required and must be maintained - Between 0-5+ years of Pharmacy Technician experience - Ability to multi-task and prioritize work - Ability to adjust based on business or department needs - Good organization skills Preferred Qualifications - Retail or Hospital experience - Prior Authorization processing experience - Claims processing experience - Managed Care, Medicare, and/or Medicaid experience - AS400 experience - Proficiency in using computerized resources and software applications - Proficiency with Microsoft applications (Excel, Word, and Outlook) - Knowledge in pharmacy practices, procedures, and ability to read and understand clinical information - Working knowledge of drug dosage forms, drug strength, generic and brand name equivalent. Education High School diploma, G.E.D. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/27/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Pharmacy Technician - Prior Authorization - Work From Home

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary <ul><li>The Project Manager Internal Audit will be a key member of the Internal Audit team and will lead the execution of internal audit projects. This role serves as a subject matter expert and is responsible for overseeing a project team in the planning and execution of concurrent and/or complex independent financial and operational audits/projects to evaluate internal control processes in a variety of business areas. This role provides day-to-day project management of internal audit engagements, including oversight of more junior audit staff assigned to such engagements.</li></ul> Audit Project Management <ul><li>Serve as project team leader to plan, organize, and facilitate multiple, concurrent projects of high complexity.</li><li>Review, in depth, the process documentation obtained during risk monitoring prior to the commencement of each assigned project.</li><li>Develop project plan based on agreed upon timeline with business area including overall delegation of work to team.</li><li>Perform preliminary project review and sign-offs, assist in managing the project scope and provide project feedback to project team.</li><li>Draft the audit issues and reports for each assigned project that effectively communicates the purpose of the project and conclusions reached in a manner appropriate for senior leadership of the enterprise and the Board.</li></ul> Audit Execution & Reporting/Communication <ul><li>Effectively perform and document audit activities in accordance with professional standards and the organization's audit methodology.</li><li>Execute testing and create work paper documentation..</li><li>Understand procedures, results and business impacts; and document and express such understanding in both written and verbal form.</li><li>Perform detail testing as defined by the test program to define, analyze and validate information.</li><li>Create clear and accurate documentation and workflows of business processes and testing results and exceptions.</li><li>Interacts with various levels of Internal Audit and business line management to resolve issues in a timely manner and to maintain effective communications.</li><li>Reports related audit findings to audit and business management.</li></ul> Audit Team Support <ul><li>Meets administrative reporting requirements and supports department initiatives.</li><li>Demonstrates a commitment to integrity and the company code of conduct, and a respect for diversity and inclusion.</li><li>Contribute to overall Internal Audit Department team norms to promote a positive environment and improve team effectiveness.</li></ul> Preferred Qualifications: <ul><li>Professional designations such as CPA, CIA, CISA, etc., or measured progress in achieving such designations.</li><li>Prior experience in strategizing, planning and developing business compliant audit project plans.</li><li>Prior project management experience.</li><li>Practical knowledge of processes, risks, and internal controls.</li><li>Strong analytical, deductive, problem solving, and critical thinking skills.</li><li>Good teamwork and collaboration skills.</li><li>Solid meeting management and oral/written communication skills.</li></ul> Required Qualifications: <ul><li>5+ years prior experience in a relevant accounting or auditing role, including technical business report writing</li><li>Ability to travel 10%</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,330.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/04/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Project Manager, Internal Audit

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company: Oak Street Health Title: Medical Scribe (Full-time in Primary Care Setting) Role Description The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe! Responsibilities: <ul><li> Documenting Patient Encounters 80% <ul><li> Joining the provider in the exam room to observe patient visits </li><li> Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam </li><li> Assigning appropriate CPT and ICD-10 codes </li><li> Preparing After Visit Summaries </li><li> Consulting with provider to ensure accurate and specific documentation </li></ul></li><li> Clinical Documentation Improvement 10% <ul><li> Requesting and reviewing medical records </li><li> Leveraging Oak Street's population health tools to support clinical documentation improvement </li><li> Preparing for and supporting Daily Huddles and Clinical Documentation Reviews </li><li> Consulting with provider on clinical documentation opportunities </li></ul></li><li> Administrative support for your provider and care team 10% <ul><li> Placing orders orders and referrals </li><li> Addressing tasks </li><li> Supporting the care team with additional responsibilities related to clinical documentation </li></ul></li><li> Other duties as assigned </li></ul> What we're looking for Knowledge <ul><li> Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required] </li><li> Prior clinical experience, including shadowing and/or volunteering [strongly preferred] </li><li> Prior scribe or transcription experience [preferred but not required] </li></ul> Skills <ul><li> Advanced listening and communication skills [required] </li><li> Strong computer literacy and ability to learn new technical workflows [required] </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated] </li></ul> Abilities <ul><li> Ability to adapt to new workflows and to quickly learn new concepts and skills [required] </li><li> Ability to type 70+ words per minute [strongly preferred] </li><li> Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required] </li><li> Ability to be a self-starter within your role scope </li><li> Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required] </li><li> Ability to commit to at least 1 year in role (2+ is ideal) [required] </li><li> Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required] </li><li> Compliance with hospital and Oak Street Health policies, including HIPAA [required] </li></ul><ul><li> US work authorization [required] </li></ul> Behaviors We strive for team members who represent our service standards and are: <ul><li> Competent </li><li> Dependable </li><li> Inclusive </li><li> Seamless </li><li> Someone who embodies being 'Oaky' </li></ul> What does being 'Oaky' look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for Medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Sr. Analyst, MHK Product Owner (PO) is responsible for leading the MHK product development and configuration for the Grievance & Appeals (G&A) Department. This role contributes to the product vision and translate it for the product development team. They are responsible for team backlog development and prioritization, maintaining integrity of features or components, and collaborating closely with Engineering, Design, and other members of the team. They will also identify, revise, and socialize team KPIs to achieve the defined metrics. These individual shares accountability with the Engineering counterpart for the delivery of outcomes by the team. Primary Job Duties & Responsibilities Product Vision, Strategy, and Roadmaps (10%) <ul><li>Develop a deep understanding of the MHK product and functionality.</li><li>Provides clarity of the product vision, strategy, and roadmap developed and communicated by MHK PM to the team; assess and refines as needed</li><li>Understand the problems to be solved and what solutions are worth solving to deliver a sustainable solution adding the most long-term value.</li><li>Partners with product leadership, customer experience, and design to integrate the customer perspective into features and experiences</li><li>Influence and develop innovative initiative ideas, while maintaining compliance with the company's regulatory, safety, quality, and confidentiality protocols and standards.</li><li>Defines team OKRs and develops feature-level measurement plans to evaluate progress towards outcomes, aligned with business objectives</li><li>Ensure balance between the needs of customers and critical stakeholders.</li></ul> Team Backlog Ownership, User Story Development, and Prioritization (55%) <ul><li>Leads coordination with the Value Stream Lead, Module Owners, Business Analysts as needed to document business requirements for the solution.</li><li>Ensures requirements are signed by the Value Stream Lead and Product Manager.</li><li>Communicate business requirements with DDAT in order for the DDAT team to complete configurations or sent MHK a work Order based on the business need.</li><li>Builds, prioritizes, edits, and maintains the flow and quality of the Team Backlog to provide teams with clear intent and ensure the delivery of business value, product health, and customer satisfaction</li><li>Support the team in backlog prioritization, and guide sequencing of work to deliver the best economic outcome.</li><li>Breakdown solutions into workable Features and Stories that execute on the vision and roadmap.</li><li>Ensures that all backlog items, plus dependencies, are entered and maintained in the work management tool</li><li>Articulate well-written Features and Stories, including the Definition of Done and Acceptance Criteria to reinforce the business vision, expected value to be delivered.</li><li>Collaborate with Architecture to allow capacity for Architectural Runway required.</li><li>Provide leadership continuous and cross-communication, establishing relationships with collaborators at every organizational level.</li><li>Communicates with IT on any production defects identified, bring in SMEs as needed to close defects.</li><li>Through leading refinement sessions, they provide applicable feedback on user stories to ensure quality has been achieved by validating that the story meets the acceptance criteria</li><li>Supports testing, deployment, release, and post-release activities</li><li>They will work directly with engineering and others to optimize the working team model and ensure alignments across higher-level epics or requirements</li><li>Validate features and stories meet the acceptance criteria, definition of done, and work is delivered with quality and accept completion.</li><li>Drives communications, training, and process documentation changes based on system changes.</li></ul> Trend Monitoring and Product Performance (20%) <ul><li>Uses performance data to identify issues quickly, and develop new insights and hypothesis about product health (key metrics include core product metrics, Technical Health (i.e., Site Speed, Crash Rate, API Performance, etc.), Customer Feedback and/or other appropriate metrics</li><li>Tracks team KPIs that contribute to product metrics, socializes progress and consistently reinforces objectives</li></ul> Product Value, Cross-Functional Teaming, and Stakeholder Management (15%) <ul><li>As a part of the cross-functional team, collaborates closely with engineering, design, architecture, operations and other team members using agile practices</li><li>Produces the product or experience demo and presents to stakeholders via collaboration with the team</li><li>Serves as the point of contact for feature delivery and works directly with G&A General Business Managers when necessary to ensure broader alignment with the Epic</li></ul> Personal Attributes <ul><li>Strong critical thinker who makes balanced, insightful decisions is able to make confident decisions about their respective area</li><li>Prioritizes work with an appropriate sense of urgency based on deadlines and overarching team goals</li><li>Fact-based problem solver with the ability to proactively identify and address potential issues, and evaluate alternative courses of action</li><li>Collaborative style, with the ability to establish working relationships across the senior management team, business units, as well as with external advisors and constituents</li><li>Self-starter; comfortable jumping in as needed to support the team</li><li>Creates a safe environment for everyone to bring their whole selves to work every day</li><li>Communicates concepts in a clear and understandable manner to direct leaders and peers, actively participates in team discussions, and seeks opportunities to present information</li><li>Thinks beyond the day-to-day, taking a long-term, big-picture view</li></ul> Required Qualifications <ul><li>SAFe Agile Certification</li><li>5+ years of product management or product owner experience with product life cycle within an Agile framework</li><li>5+ years of product strategy experience related to enhancing products or services</li><li>5+ years of experience with setting performance objectives and key results, reviewing analytics, and competitive analysis</li><li>5+ years of performing planning, delivering, and supporting product strategies</li></ul> Preferred Qualifications <ul><li>Experience with G&A Systems (i.e., MHK, CATS, DAG)</li><li>Experience working in SAFe Agile environment, partnering with IT functions</li><li>Driven process improvements, established new processes, or improvements for department</li><li>Comfortable presenting to senior leadership</li><li>Excellent business acumen and business intelligence; has ability to understand technical ideas and relay key points in business language, focused on impact, outcome and value delivered</li><li>Proficient at problem solving and decision-making skills</li><li>Has exhibited strong communication skills, coordinating across multiple key stakeholders</li><li>Experience and comfortable working in highly matrixed teams, stakeholders at various levels</li><li>Adept at growth mindset skills (agility and developing yourself and others), teamwork, and collaboration</li></ul> Education <ul><li>Bachelor's Degree or equivalent work experience OR High School Diploma + 4 years of relevant work experience (REQUIRED)</li><li>Master's Degree (PREFERRED)</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $112,200.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Senior Analyst, Project Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. *** This is a fully remote role. With the ideal candidate living in the Northeast.*** We are looking for a Strategic Account Executive (SAE) who can serve as a leader of client retention and satisfaction for our Retail Health clients. This is an excellent opportunity to collaborate with Executive Leadership both internally and externally. Being an outstanding healthcare sales professional, you will use your years of expertise to grow our business through renewal, retention, and up-sell of existing clients. The primary focus of a SAE is serving as the account owner and driving the client strategy through effective partnership. This is accomplished through: - Supporting business objectives of Retail Health clients including membership growth strategies and critical initiatives while strengthening and growing current relationships. - Leading the strategic account team as the quarterback with full ownership for client satisfaction and service delivery. - Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills. - Utilizing your consultative selling skills to recommend CVS Health solutions to meet key client needs and Influence client up-sell opportunities. - Developing and delivering quarterly and annual reporting to clients. - Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative solutions benefiting both the client and CVS Health. Your success as a Strategic Account Executive will be driven by your ability to grow revenue for the assigned book of business and achieve above average client satisfaction scores. You will function as a leader for the account team and your ability to influence others to deliver results for your client will also be a key factor in your success. The contributions you will make as a SAE will position CVS Health for long term growth in a competitive marketplace. Are you upbeat and willing to think in an unexpected way? This position is a great opportunity to utilize your seasoned healthcare experience and bring us to the next level! Having the ability to read, analyze, interpret, and make relevant general and industry specific periodicals, financial statements, professional journals, technical procedures, and government regulations. Possessing excellent written and verbal communication skills will aid in effectively presenting information and responding to questions from groups of professional managers, clients, and customers. Strong analytical, quantitative, mathematical, interpersonal, communication and organizational skills are imperative. We believe obtaining the capability to respond to changing priorities and handle multiple priorities at the same time is highly important. Required Qualifications: - At least 5 years of cumulative Account Management or equivalent client-facing experience in healthcare. - Proficiency in Word, Excel and PowerPoint. - Excellent business acumen and presentation skills. - Over night travel up to 10% Preferred Qualifications: - Account Management experience or equivalent client-facing experience in pharmacy or PBM industry. Education: - Bachelor's degree or equivalent experience is required. Advanced degree is a plus. Pay Range The typical pay range for this role is: $82,940.00 - $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/09/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Strategic Account Executive

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company Overview: CVS Health is a premier health innovation company helping people on their path to better health. We are pioneering a new approach to total health by making quality care more affordable, accessible, simple, and seamless. CVS Health is driven by a clear purpose: helping people on their path to better health. We are transforming health care by expanding access to innovative health solutions and leading the way with a patient-centric approach. Position Summary: We are currently seeking several experienced and highly skilled Staff Observability Operations Engineers with a strong background in Site Reliability Engineering (SRE), modern observability practices, and the management and implementation of modern observability and event management platforms. These roles are crucial in overseeing and optimizing our observability platform to ensure seamless and efficient operations. Responsibilities include deploying observability solutions, management and administration of observability and event management platforms, handling release management, system upgrades, patching, integrations, managing customer issues and requests, and troubleshooting incidents. Additionally, the roles involve continuous planning to enhance platform performance to support scalability and complexity. Successful candidates will play a key role in ensuring our observability infrastructure meets the current and future needs of CVS Health's dynamic environment. Key Responsibilities: Deployment and Implementation: Deploy and implement modern observability solutions to meet organizational needs. Ensure successful integration of observability, event management, and notification tools and technologies within the existing environment. Work with partners to migrate legacy monitoring to modern solutions. Work with the observability engineering team to provide solutions for new requirements that arise, by leveraging existing or developing new solutions. Platform Management: Manage and administer observability and event management platforms. Lead system upgrades, patching, and maintenance activities to ensure optimal performance and security. Release Management: Coordinate and manage release cycles for observability platforms. Ensure smooth and timely releases with minimal disruption to services. Incident/Request Management: Troubleshoot and resolve incidents related to observability platforms. Manage escalated customer issues and requests, ensuring timely and effective resolution. Document incident remediation activities to enable resolution by L1/L2 MSP partners; automate remediation activities where possible. Performance Optimization: Continuously monitor and enhance platform performance to support scalability and complexity. Utilize telemetry data to automate performance optimization and capacity planning. Collaboration and Communication: Collaborate with cross-functional infrastructure, application, and business stakeholders to ensure observability solutions align with the broader IT strategy and infrastructure requirements. Communicate effectively with team members, management, and other stakeholders. Continuous Improvement: Identify opportunities for process optimization and efficiency gains. Stay current with industry trends and best practices to continuously improve observability operations. Customer Focus: Ensure high levels of customer satisfaction by effectively managing customer relationships. Provide excellent customer service and support for observability solutions. Compliance and Security: Ensure observability platforms comply with organizational policies and security standards. Implement tools and processes to detect and remediate configuration drifts and security risks. Documentation and Reporting: Maintain comprehensive documentation of observability platform configurations, processes, and procedures. Generate and analyze reports on platform performance and capacity. Training and Mentoring: Provide training and mentoring to junior engineers, team members, and our MSPs. Share knowledge and best practices to enhance the overall capability of the team. Required Skills and Qualifications: Technical Expertise: <ul><li> 7+ Years of experience in IT operations, with significant responsibilities in system monitoring, performance tuning, and troubleshooting enterprise applications. </li><li> 5+ Years in a Site Reliability Engineering (SRE) role deploying and managing modern observability solutions. </li><li> 5+ Years managing and implementing observability and event management platforms (e.g., AppDynamics, Splunk, Prometheus, Grafana). </li><li> Experience developing and administering ServiceNow ITOM event management solutions, ensuring seamless integration with observability tools. </li><li> Experience deploying and managing service reliability platforms (e.g., xMatters, OpsGenie, PagerDuty), configuring incident notifications, incident command workflows, and automating incident remediation workflows. </li><li> Experience with and deep knowledge of cloud environments, cloud monitoring platforms, and container orchestration tools (e.g., AWS/CloudTrail, Azure/Monitor, GCP/GCM, Kubernetes, OpenShift). </li><li> Proficiency in Python and other scripting languages such as Ansible, PowerShell, and Bash for automation and configuration. Experience with and passion for deploying things as code". </li></ul> Solution Implementation and Platform Management: <ul><li> Hands-on experience deploying, managing, and administering observability platforms. </li><li> Hands-on experience leading, coordinating, and performing migration of application, platform, and infrastructure observability solutions (e.g., full-stack APM, RUM, Session Replay, Server, Storage, Network, Database, NLB, etc.) from legacy tools to modern platforms. </li><li> Hands on experience performing system upgrades, patching, and integrations to ensure platform stability and security. </li><li> Experience developing and implementing monitoring and logging standards for infrastructure, platforms, and applications. </li><li> Experience building and instrumenting dashboards to deliver technical and business process insights leveraging standard observability/BI platforms (e.g., AppDynamics, Grafana, Tableau, PowerBI). </li><li> Experience establishing and implementing event correlation policies and related rules to enrich event data, increase signal-to-noise-ratio for events, and reduce MTTD and MTTR. </li></ul> Incident and Problem Resolution: <ul><li> Excellent problem-solving skills, with the ability to handle multiple tasks, prioritize effectively, and work under pressure. </li><li> Proven ability to troubleshoot and resolve complex technical issues related to observability platforms. </li><li> Experience managing customer issues and requests, providing timely and effective solutions. </li></ul> Performance Monitoring and Optimization: <ul><li> Experience monitoring platform performance and implementing enhancements to support scalability and complexity. </li><li> Experience leveraging telemetry data to automate performance optimization and capacity planning. </li><li> Proficiency in scripting and programming languages such as Ansible, PowerShell, Bash, Python, YAML, XML, and JSON to automate deployment, configuration and instrumentation. </li></ul> Release and Configuration Management: <ul><li> Experience coordinating and managing release cycles for observability platforms. </li><li> Knowledge of best practices in release management to ensure smooth and timely deployments. </li><li> Experience configuring and leveraging source code management tools and workflows to manage and deploy Monitoring as Code. </li></ul> Collaboration and Communication: <ul><li> Excellent communication skills, both verbal and written. </li><li> Ability to collaborate effectively with cross-functional teams and stakeholders. </li><li> Strong interpersonal skills, with the ability to engage effectively with both technical teams and business stakeholders. </li></ul> Continuous Improvement: <ul><li> Commitment to continuous improvement and staying current with industry trends and best practices. </li><li> Ability to identify opportunities for process optimization and efficiency gains. </li></ul> Customer Focus: <ul><li> Strong customer service orientation with the ability to manage customer relationships effectively. </li><li> Experience in providing excellent customer service and support for observability solutions. </li></ul> Compliance and Security: <ul><li> Knowledge of compliance and security standards related to observability platforms. </li><li> Ability to implement tools and processes to detect and remediate configuration drift and security risks. </li><li> Experience managing operational data and systems access to ensure compliance with internal and external audit and regulatory requirements. </li></ul> Documentation and Reporting: <ul><li> Proficiency maintaining comprehensive documentation of observability platform configurations, processes, and procedures. </li><li> Ability to generate and analyze reports on platform performance, incidents, and customer requests. </li></ul> Preferred Certifications <ul><li> ITIL 4 Practitioner: Monitoring and Event Management </li><li> DevOps Institute Observability Foundation </li><li> DevOps Institute Site Reliability Engineering Foundation or Practitioner </li><li> ServiceNow CIS-Event Management Implementer </li><li> ServiceNow Certified Application Developer </li><li> xMatters Integrator </li></ul> Education <ul><li> Bachelor degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience) </li></ul> BUSINESS OVERVIEW Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities Join CVS Health as a Staff Observability Operations Engineer and contribute to our mission of driving health care innovation and delivering cutting-edge health solutions. Pay Range The typical pay range for this role is: $130,295.00 - $260,590.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Staff Observability Operations Engineer

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary This position will support the Medicaid Actuarial team. Responsibilities will include supporting local market functions (ad-hoc analysis, run rate analytics, forecasting) as well as special projects. #AetnaActuarial <ul><li> Prepares routine data manipulation and populates standard assumption models. Complexity of work increases as technical skills progress. </li><li> Independently reviews work for accuracy and reasonability. Communicates clear written and oral results to mentor/manager. </li><li> Utilizes basic functionality of actuarial models, tools, systems and reference materials. Develops, analyzes and validates statistical data. </li><li> Applies sound actuarial judgement to produce results that are used to inform key decision makers. </li><li> Maintains actuarial systems and tools. May identify system or tool enhancements. </li><li> Produces timely and accurate deliverables. </li><li> Assists department with projects or workgroups. May identify and support process improvement through automation or process change. </li></ul> Required Qualifications <ul><li> Demonstrated success in collaborating with others to meet/exceed expectations. </li><li> Experience working with standard Microsoft Office product suite. Strong Excel and PowerPoint </li><li> Bachelor's degree </li><li> 1 SOA Exam Passed </li><li> Strong technical skills, SQL and Excel </li><li> Demonstrated success in collaborating with others to meet/exceed expectations. </li><li> Have strengths in the following areas: communication, adaptability, critical thinking, and problem solving. </li></ul> Preferred Qualifications <ul><li> Medicaid experience </li><li> Healthcare experience </li><li>Experience with analytical or coding software, such as SAS, Python, VBA, SQL, and R</li></ul> Education - Bachelor's degree or equivalent experience Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $67,980.00 - $135,960.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/26/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Analyst, Actuarial - Medicaid

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Are you a strong vendor relationship manager, with the knowledge and understanding of print category. If so, this role is for you! The Senior Vendor Manager - Print Category is responsible for developing and executing the strategic vision for print-related products and services within the organization. This position is responsible for managing strategic vendor relationships within the print category, serving as a consultative partner to internal stakeholders, and acting as a Procurement ambassador across the enterprise. The role supports sourcing initiatives and contracts execution for the category, and ensures optimal vendor performance, cost efficiency, and compliance with organizational standards. The Senior Vendor Manager acts as the primary liaison between internal stakeholders and external suppliers, driving innovation, quality, and compliance while meeting business objectives. NOTE: This position will not perform the work but execute the strategy and vendor management of the functional category! You will have oversight of the program. Category Strategy & Planning <ul><li>Develop and execute a comprehensive strategy for the print category aligned with organizational goals.</li><li>Conduct market analysis to identify trends, cost-saving opportunities, and innovation in print solutions.</li><li>Vendor Relationship Management</li><li>Establish and maintain strong partnerships with print vendors and service providers.</li><li>Serve as the primary point of contact for vendor negotiations, issue resolution, and performance reviews.</li><li>Contract Negotiation & Compliance</li><li>In partnership with sourcing and key stakeholders, negotiate pricing, terms, and service-level agreements to ensure competitive advantage.</li><li>Ensure compliance with company policies, legal requirements, and sustainability standards.</li><li>Performance Monitoring</li><li>Track vendor performance using KPIs such as quality, delivery timelines, and cost efficiency.</li><li>Implement corrective actions and continuous improvement initiatives when needed.</li><li>Financial Oversight</li><li>Deliver cost optimization initiatives.</li><li>Analyze spend data to identify savings opportunities and mitigate financial risks.</li><li>Cross-Functional Collaboration</li><li>Partner with Third Party Risk, Contracts, Sourcing, AP, Medicare Compliance, internal/external Auditors, and other teams across the enterprise to support business objectives.</li><li>Align print solutions with industry standards and operational requirements.</li><li>Innovation & Sustainability</li><li>Drive adoption of new technologies and sustainable practices in print production.</li><li>Evaluate emerging trends and recommend innovative solutions to improve efficiency and reduce environmental impact.</li><li>Procurement Ambassador</li><li>Advocate Procurement Best Practices</li><li>Promote adherence to procurement policies, processes, and compliance standards across the organization.</li><li>Act as a subject matter expert for print category and procurement guidelines & tools.</li><li>Stakeholder Engagement</li><li>Serve as a liaison between procurement and business units to ensure alignment on sourcing strategies.</li><li>Educate internal teams on procurement procedures and benefits.</li><li>Process Improvement</li><li>Identify gaps or inefficiencies in print category and procurement workflows and recommend improvements.</li><li>Support initiatives to streamline purchasing processes and enhance user experience.</li></ul> Education & Communication <ul><li>Educate business partners and suppliers on procurement systems and compliance.</li><li>Communicate updates on procurement policies, tools, and category strategies.</li><li>Supplier Relationship Support</li><li>Assist in fostering strong supplier partnerships by ensuring clear communication and compliance.</li><li>Support vendor onboarding and performance monitoring activities.</li><li>Data & Reporting</li><li>Monitor procurement metrics and compliance adherence.</li><li>Provide feedback and insights to procurement leadership for continuous improvement.</li></ul> Required Qualifications: Minimum of 7 years in vendor management, program management within the print category space, procurement, or a related field, with a proven track record of managing successful programs. Education: Bachelor's degree in Business Management, Print Production, or related field; and or a combination of education and equivalent work experience. Preferred Qualifications <ul><li>Print Production Expertise: Extensive knowledge of direct mail and print production specifications, processes, best practices, and materials, with the ability to assess vendor capabilities and ensure adherence to quality and performance standards. </li><li>Technical Acumen: Demonstrated expertise in print technologies and production workflows, with a strong understanding of risk governance and compliance processes to ensure vendor performance and operational integrity.</li><li>Vendor Management & Program Oversight: Proven ability to manage multiple vendor relationships and with program oversight simultaneously, ensuring positive outcomes and adherence to contractual obligations.</li><li>Communication & Collaboration: Exceptional verbal and written communication skills to effectively engage with internal teams, suppliers, and external partners.</li><li>Attention to Detail: Ability to thoroughly review and verify all aspects of vendor-related activities-such as contracts, pricing, service-level agreements, print specifications, and compliance documentation-to ensure accuracy, consistency, and adherence to standards.</li><li>Problem-Solving: Ability to quickly identify issues, assess vendor risks, and implement solutions that minimize impact on timelines and budgets.</li><li>Adaptability: Resilient and flexible in a fast-paced environment, with the ability to pivot strategies based on business needs and market conditions.</li></ul> NOTE: This role is hybrid and you will report into an office 2 days a week (Tues & Wed). Pay Range The typical pay range for this role is: $82,940.00 - $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/11/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Senior Manager – Vendor Management - Print Category

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Utilization Management is a 24/7 operation and work schedule may include weekends, holidays, and evening hours. UM Nurse Consultant Fully Remote- WFH Schedule: W/Th/F/Sa (4-10hr shifts) Position Summary Utilizes clinical experience and skills in a collaborative process to assess, plan, implement, coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members. Gathers clinical information and applies the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to render coverage determination/recommendation along the continuum of care. Communicates with providers and other parties to facilitate care/treatment Identifies members for referral opportunities to integrate with other products, services and/or programs Identifies opportunities to promote quality effectiveness of Healthcare Services and benefit utilization Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function. Required Qualifications 3+ years of experience as an RN Active and unrestricted RN licensure in state of residence Able to work in multiple IT platforms/systems 1+ years of experience with Microsoft Office Applications (Outlook, Teams, Excel) Preferred Qualifications Prior authorization utilization experience preferred Outpatient Clinical experience Knowledge of Medicare/Medicaid Managed care experience EST or CST Preferred time zones Education Associates Degree in Nursing required BSN preferred Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $26.01 - $56.14 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Utilization Management Nurse Consultant Schedule: W/Th/F/Sa (4-10hr shifts)

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary This is a full-time field-based telework position, in Ohio. This position requires the ability to travel within the assigned region of Northeast Ohio to member homes and other requested member locations, up to 25% or more of the time. Applicants will need to reside within the Northeast region of Ohio. Strongly prefer candidates to reside in Cuyahoga county. Monday-Friday 8-5pm with flexibility needed to work later to meet member needs. Business Overview As part of the bold vision to deliver the Next Generation" of managed care in Ohio Medicaid, OhioRISE will help struggling children and their families by focusing on the individual with strong coordination and partnership among MCOs, vendors, and ODM to support specialization in addressing critical needs. The OhioRISE Program is designed to provide comprehensive and highly coordinated behavioral health services for children with serious/complex behavioral health needs involved in, or at risk for involvement in, multiple child-serving systems. The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources. Must reside in Ohio. Fundamental Components: &bull; Be clinically and culturally competent/responsive with training and experience necessary to manage complex cases in the community across child-serving systems. &bull; Evaluation of Members: o Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member's needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate. o Coordinates and implements assigned care plan activities and monitors care plan progress. &bull; Enhancement of Medical Appropriateness and Quality of Care: o Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health/behavioral health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes. o Works collaboratively with the members' Child and Family Teams. o Identifies and escalates quality of care issues through established channels. o Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs. o Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health. o Provides coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. o Helps member actively and knowledgably participate with their provider in healthcare decision-making. o Serves a single point of contact for members and assist members to remediate immediate and acute gaps in care and access. &bull; Monitoring, Evaluation and Documentation of Care: o Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures. Required Qualifications &bull; 2+ years of experience in behavioral health, social services, or human services &bull; 2+ years of experience with personal computers, keyboard and multi-system navigation, and MS Office Suite applications (Outlook, Word, Excel, SharePoint). &bull; 2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers. &bull; 2+ years experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development. &bull; 2+ year of experience with Ohio delivery systems, including local community networks and resources. &bull; Willing and able to travel within the assigned region up to 50% of the time; Some travel to the New Albany office may be required for trainings/meetings: &bull; Reliable transportation required &bull; Mileage is reimbursed per our company expense reimbursement policy &bull; Willing and able to work beyond core business hours of Monday-Friday, 8am-5pm, as needed. Preferred Qualifications &bull; Case management and discharge planning experience. &bull; Managed Care experience. &bull; Medicaid experience. Education Bachelor's degree or non-licensed master level clinician required, with either degree being in behavioral health, human services, health services, or public health preferred. (i.e. psychology, social work, marriage and family therapy, counseling, juvenile justice). Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $36.78 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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