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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.<div>The Field Reimbursement Manager (FRM) is responsible for managing an assigned territory focused on supporting Reimbursement and Patient services by providing assistance with patient reimbursement challenges for a specific drug (including Benefit Investigation, Prior Authorization, Claims Assistance, and Appeals) and educating the office on Payer landscape and services available through both remote interaction and on-site training. This position is client-facing and customer-facing and requires the ability to build relationships with physician offices as well as manufacturer representatives to effectively deliver services based on customer specific preferences. The Field Reimbursement Manager works independently in a fast paced, highly visible environment as well as collaboratively with the internal program hub support services to ensure all customer needs are met. FRM will frequently interact via telephone with providers and internal staff to arrange site visits, Manufacturer trainings, and educational training venues. Must have a solid working knowledge of Medicare and Commercial insurance plans and benefit structures in order to relay detailed benefit information and maximize the customer experience. Position will require travel, project management and/or account coordination based on client expectation.Key Responsibilities:<ul><li>Provide on-site and on-demand education (including Lunch and Learns or Dinner presentations) for the office staff in regard to Reimbursement challenges and support services that are available. Office interaction will include education and reimbursement support.  On-site/virtual interactions will average 15 per week. These activities are recorded in FRM CRM daily with reporting to manager weekly.</li><li>Educate on Benefit Investigation, Prior Authorization Process, Support Center Services, Medicare and Commercial coverage and patient communication streams.  Monthly activity reporting captures educational topics at FRM level reportable to client based on client expectation.  This trended data is also reported quarterly to client.</li><li>Reimbursement Support on Case management, billing and coding updates, appropriate claims submission, Specialty Pharmacy, Medical Benefit Interpretation, understanding medical necessity, claims and appeal assistance, information related to co-pay assistance and patient assistance programs. FRM will collaborate with case manager on average of 4/month and ad hoc as needed for escalations. These interactions are tracked in FRM CRM and hub system.</li><li>Responsible for setting up appointments and completing outbound calls to targeted offices. Assist in completing backlog casework. Additional day-to-day in-office work. Interface with physicians and manufacturer representatives to obtain and provide patient and provider specific information.  All FRM interactions/activities are tracked in FRM CRM which are reportable to management and client.</li><li>Monitor program performance for physicians and manufacturer representatives in accordance with expectations. Territory performance will be monitored via FRM CRM dashboard daily.  Trending results will be identified through quarterly reporting.  Additionally, clients have the option to survey customers on program performance.</li><li>Research and compile provider / manufacturer representative specific information for reimbursement database. (Includes account profiles) FRM will create a facility database on each new provider in FRM CRM.  All interactions/activities are built utilizing this database. </li></ul>Minimum Job Qualifications – <ul><li>4-year degree in related field or equivalent experience</li><li>4+ years of healthcare related reimbursement experience</li></ul> Business Experience – <ul><li>Strong medical reimbursement experience with Buy & Bill and/or Specialty Pharmacy.</li><li>Experience supporting oncology products preferred</li><li>Experience in the healthcare industry including, but not limited to insurance verification, prior authorizations, and/or claim adjudication, physician’s office or clinics.</li><li>Must have Medicare and commercial insurance coverage experience.</li><li>Must be able to deliver and document benefit investigation outcomes and relay status reports on a regular basis.</li><li>Proven presentation skills and experience</li><li>Proven ability to effectively handle multiple priorities and excellent organizational skills</li><li>Strong Computer literacy to include PowerPoint and Web Meeting experience    </li></ul>Specialized Knowledge/Skills – <ul><li>Previous field experience, a plus</li><li>Previous experience with specialty pharmacy a plus</li><li>Account management experience, a plus</li><li>Excellent Interpersonal skills.</li><li>Excellent written and oral communication skills</li><li>Problem solving and decision-making skills</li></ul></div>Travel RequirementsMust reside in territory - DC/Maryland/Philadelphia Must be able to travel 80% (4 days a week) via automobile or plane Must have a valid driver's license with a clean driving record/ MVRPhysical Requirements (Lifting, standing, etc.) – Possible long periods of sitting and/or keyboard work. General office demands.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$84,300 - $140,500McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

public

Field Reimbursement Manager

﻿Join our dedicated healthcare team where compassion meets innovation! As a Registered Nurse with us, you'll have the opportunity to make a meaningful impact in patients' lives while enjoying a supportive work environment that fosters professional growth and work-life balance. Ready to be a vital part of our mission? Apply today and bring your passion for nursing to a place where it truly matters! At Resolute Health Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
<ul>
<li>Medical, dental, vision, and life insurance</li>
<li>401(k) retirement savings plan with employer match</li>
<li>Generous paid time off</li>
<li>Career development and continuing education opportunities</li>
<li>Health savings accounts, healthcare & dependent flexible spending accounts</li>
<li>Employee Assistance program, Employee discount program</li>
<li>Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance</li>
</ul>
Note: Eligibility for benefits may vary by location and is determined by employment status

This position may qualify for a sign-on bonus.Position SummaryUnder minimal supervision, provides nursing care for a group of patients assigned to the nurse based on matching the patients’ needs with the nurse’ competencies. Completes established competencies for the position within designated introductory period. Other related duties as assigned.
MINIMUM EDUCATION: Graduate of accredited school of nursing. PREFERRED EDUCATION: Bachelors Degree MINIMUM EXPERIENCE: None PREFERRED EXPERIENCE: Two years in acute care preferred REQUIRED CERTIFICATIONS/LICENSURE: Possession of current Texas State License for Registered Nurse PREFERRED CERTIFICATIONS/LICENSURE: REQUIRED COURSES/COMPLETIONS (e.g., CPR):ADULT ED:<ul><li>Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.</li><li>AHA ACLS must be completed within 60 days of hire or transfer into role *Should be completed before the end of the orientation period </li><li>AHA PALS must be completed within 60 days of hire or transfer into role *Should be completed before the end of the orientation period.</li><li>NOTE: PALS is not required in Adult ED at North Central Baptist Hospital. TNCC within 1 year of date of hire or transfer date into unit</li><li>Non-Violent Crisis Intervention must be obtained with 60 days of hire date or transfer to position</li><li>ENPC is preferred  </li></ul>PEDIATRIC ED:<ul><li>Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.</li><li>AHA PALS must be completed within 60 days of hire or transfer into role *Should be completed before the end of the orientation period</li><li>TNCC within 1 year of date of hire or transfer date into unit</li><li>Non-Violent Crisis Intervention must be obtained with 60 days of hire date or transfer to position</li><li>ENPC within 18 months of hire or transfer into role.   </li></ul>#LI-AP1

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. 
Tenet participates in the E-Verify program. Follow the link below for additional information. 
E-Verify: http://www.uscis.gov/e-verify 
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2503035825 Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Registered Nurse Emergency Department Full Time Midshift - RBH

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.<div><div>The Customer Service Representative is the point of contact for customer queries and resolution. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws. May answer questions and provide prompt information related to potential concerns. Develops organization-wide initiatives to proactively inform and educate customers. </div><div> </div><div>Schedule: Work schedule anytime: Monday through Friday, 7:00am – 9:00pm Central, according to business needs.  (Schedules rotate every 6-months through a performance driven bid)    </div><div>*Standard hours for training: Monday through Friday, 8:30am – 5:00pm, Central, according to business needs.  </div><div> </div><div>***This is an IN-OFFICE position working under a remote setting until further notice***</div><div> </div><div>Key Responsibilities</div><div><ul><li>Accept inbound calls and handle customer requests with professional phone etiquette   </li><li>Enter all calls in the Call Tracking System with accurate, well documented call notes  </li><li>Self-starter who display a positive attitude, strong work ethic, and excellent attendance   </li><li>Place direct, drop ship and remote enhanced delivery orders  </li><li>Assist customers with system navigation  </li><li>Ability to contribute effectively and consistently within a team while displaying McKesson I.C.A.R.E. principles  </li><li>Process credit research and document retrieval requests  </li><li>Meet all departmental goals including schedule adherence, attendance, and quality monitoring  </li><li>Communicate effectively with internal and external customers to provide first call resolution and de-escalate customer concerns  </li><li>Work with multiple systems, up to 3 monitor, and multitask in a fast paced environment  </li><li>Strong computer skills to include terminology, function, and navigation  </li></ul></div></div><div><div>Minimum RequirementTypically requires 1+ years of related experience.</div><div>EducationH.S. diploma or equivalent  </div><div></div><div></div><div>Critical Skills</div><div><ul><li>Entire MS Office Suite (Excel, Word, Outlook, Power Point, Teams, etc.)  </li><li>Detailed knowledge of systems: SAP, Verint, Cisco Finesse, Salesforce, WorkDay  </li><li>Be organized and detail oriented  </li><li>Advanced problem solving and root cause analysis   </li><li>Pay differential for bilingual, fluent, Spanish speaking individuals  </li></ul></div><div>Preferred Requirement</div><div><ul><li>Success in a work from home environment preferred  </li><li>Previous call center experience preferred  </li><li>Pharmacy Tech experience preferred  </li></ul></div></div>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$16.47 - $27.45McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.McKesson job postings are posted on our career site: careers.mckesson.com.McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

Customer Service Representative

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.<div>Mission </div><div>At Biologics by McKesson, our mission is to simplify access to medication and deliver personalized care that helps patients achieve the best-possible outcomes — one patient, one partner, one therapy at time. </div><div> </div><div>Purpose </div><div>The Client Relationship group (Strategic Account Management) is a critical part of the Biologics team focusing on larger scale client relationships that encompass almost all of Biologics’ business units.  The core purpose of this team is to mitigate potential service errors and reduce the business risk of complex accounts through greater management oversight.  </div><div> </div><div>The Sr. Associate, Client Management is responsible for managing projects focused on the implementation and/or ongoing management of program sourced to Biologics by McKesson by a pharmaceutical company client.  </div><div> </div><div>The Sr. Associate, Client Management serves as a client contact in supporting the ongoing maintenance of an account and is responsible for providing solutions that proactively meet client program requirements.  </div><div> </div><div>The Sr. Associate, Client Management will support the relationship between the client-manufacturer and Biologics by McKesson and contribute to cross-functional teams across business units. </div><div> </div><div><div>Key Responsibilities </div><div>Customer Relationship Management </div><div><ul><li>Provides customer with proactive consultative services on process improvement, revenue generating & cost saving opportunities. </li><li>Responsible for written and verbal (non-sales and non-IT specific) communication to the client. </li><li>Contributes to Quarterly Business Reviews to the client on the state of their business and outlines opportunities for enhancement, growth, efficiency, etc. </li></ul></div><div> </div><div>Project Management </div><div><ul><li>Provides patient updates on pending and active refill patients in timely manner to client and field contacts </li><li>Updates standard and ad hoc reports as required, provides additional status updates to the client contacts </li><li>Responsible for identifying project priorities with customers and communicating priorities to internal operations and BI team. </li><li>Assist operations team as needed with escalated cases </li></ul></div><div> </div><div>Account Management </div><div><ul><li>Support Account/Program Manager with documentation of all client engagement </li><li>Serves as the first point of contact for day-to-day program issues from client reimbursement field team.  </li><li>Involves team members as needed to resolve all issues within reasonable time frames and escalates issues to the team leader as necessary. Interacts with all internal departments to assist as needed in providing business understanding. </li><li>Understands, evaluates, and interprets data in order to accurately summarize meaning of information to the customer. </li></ul></div></div><div><div> </div><div> </div><div>Minimum Requirement</div><div>Degree or equivalent and typically requires 2+ years of relevant experience.Education4-year degree in related field or equivalent experience Critical Skills</div><div><ul><li>2+ years experience in project management. </li><li>2+ years business experience in Healthcare, Pharmaceutical, Account/Client Management, Finance, Distribution </li><li>Collaborative, customer focused, and able to create visible value to client and within the organization </li><li>Proven ability to handle multiple projects toward effective solutions and according to budget and timelines </li><li>Advanced project management and organization skills </li><li>Detailed understanding and experience with process documentation and improvement </li><li>Analytical ability to take an opportunity, notice trends, research and suggest solutions to the customer. </li><li>Experience with Microsoft Office Suite, including Visio and Project </li><li>Advanced skills in Microsoft Excel, and PowerPoint </li><li>Excellent verbal and written communication skills </li><li>Ability to develop strong team relationships and bring individuals together to focus on team goals </li></ul>Physical Requirements<ul><li>Professional office environment </li><li>10% travel may be required </li></ul>Candidates must be authorized to work in USA. Sponsorship is not available for this role.</div></div>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$53,500 - $89,100McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

Sr. Associate, Client Management/Program Support

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Strategic Account Operations Manager, PharmacyWe’re looking for an experienced customer success management professional to provide strategic business development for some of our highest-profile pharmacy partners. This position is responsible for retaining and growing existing partnerships and developing strategies to ensure client objectives are met. This is the ideal position for a savvy, strategically minded client management expert. What Strategic Account Operations Managers Do?Like most growing companies, the job content of all positions varies daily as everyone pitches in to get the job done. Nonetheless, we try to maintain clarity with respect to employees’ primary responsibilities.Primary responsibilities include:<ul><li>Serve as the primary point-of-contact and trusted advisor for key pharmacy clients.</li><li>Develop and execute strategic plans to retain and grow revenue in alignment with McKesson goals and objectives.</li><li>Foster long-term relationships with decision-makers and act as the voice of the customer internally.</li><li>Provide actionable insights through data analysis and reporting to identify opportunities and remove barriers.</li><li>Collaborate across divisions and shared service teams to optimize business results and customer satisfaction.</li><li>Travel to client sites and industry events (approximately 25–30%).</li></ul>​About YouYou love working with people – both colleagues and clients – in a fast-paced, entrepreneurial environment. You have a healthy mix of left-brain (detail-oriented and analytical) and right-brain (charismatic and collaborative). You take a data-driven approach to understanding your clients and are always up-to-date on industry trends. You are results-oriented, self-motivated, and have a high level of initiative.<ul><li>Bachelor’s degree or equivalent</li><li>At least 7 years of customer management experience, with a record of results in retaining and growing client accounts</li><li>Great communicator, either one-on-one, in writing, and in formal presentations, with clinical, operational, IT, and executive clients</li><li>Ready to have an immediate impact on multiple client relationships </li><li>Top-notch strategic acumen, problem-solving, and analytical ability</li><li>Demonstrated success in a supporting a complex sales process</li></ul>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$97,800 - $163,000McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

Strategic Account Operations Manager

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.The Field Reimbursement Manager (FRM) is responsible for managing an assigned territory focused on supporting Reimbursement and Patient services by providing assistance with patient reimbursement challenges for a specific drug (including Benefit Investigation, Prior Authorization, Claims Assistance, and Appeals) and educating the office on Payer landscape and services available through both remote interaction and on-site training. This position is client-facing and customer-facing and requires the ability to build relationships with physician offices as well as manufacturer representatives to effectively deliver services based on customer specific preferences. The Field Reimbursement Manager works independently in a fast paced, highly visible environment as well as collaboratively with the internal program hub support services to ensure all customer needs are met. FRM will frequently interact via telephone with providers and internal staff to arrange site visits, Manufacturer trainings, and educational training venues. Must have a solid working knowledge of Medicare and Commercial insurance plans and benefit structures in order to relay detailed benefit information and maximize the customer experience. Position will require travel, project management and/or account coordination based on client expectation.Key Responsibilities:<ul><li>Provide on-site and on-demand education (including Lunch and Learns or Dinner presentations) for the office staff in regard to Reimbursement challenges and support services that are available. Office interaction will include education and reimbursement support.  On-site/virtual interactions will average 15 per week. These activities are recorded in FRM CRM daily with reporting to manager weekly.</li><li>Educate on Benefit Investigation, Prior Authorization Process, Support Center Services, Medicare and Commercial coverage and patient communication streams.  Monthly activity reporting captures educational topics at FRM level reportable to client based on client expectation.  This trended data is also reported quarterly to client.</li><li>Reimbursement Support on Case management, billing and coding updates, appropriate claims submission, Specialty Pharmacy, Medical Benefit Interpretation, understanding medical necessity, claims and appeal assistance, information related to co-pay assistance and patient assistance programs. FRM will collaborate with case manager on average of 4/month and ad hoc as needed for escalations. These interactions are tracked in FRM CRM and hub system.</li><li>Responsible for setting up appointments and completing outbound calls to targeted offices. Assist in completing backlog casework. Additional day-to-day in-office work. Interface with physicians and manufacturer representatives to obtain and provide patient and provider specific information.  All FRM interactions/activities are tracked in FRM CRM which are reportable to management and client.</li><li>Monitor program performance for physicians and manufacturer representatives in accordance with expectations. Territory performance will be monitored via FRM CRM dashboard daily.  Trending results will be identified through quarterly reporting.  Additionally, clients have the option to survey customers on program performance.</li><li>Research and compile provider / manufacturer representative specific information for reimbursement database. (Includes account profiles) FRM will create a facility database on each new provider in FRM CRM.  All interactions/activities are built utilizing this database. </li></ul>Minimum Job Qualifications – <ul><li>4-year degree in related field or equivalent experience</li><li>4+ years of healthcare related reimbursement experience</li></ul> Business Experience – <ul><li>Strong medical reimbursement experience with Buy & Bill and/or Specialty Pharmacy.</li><li>Experience supporting oncology products preferred</li><li>Experience in the healthcare industry including, but not limited to insurance verification, prior authorizations, and/or claim adjudication, physician’s office or clinics.</li><li>Must have Medicare and commercial insurance coverage experience.</li><li>Must be able to deliver and document benefit investigation outcomes and relay status reports on a regular basis.</li><li>Proven presentation skills and experience</li><li>Proven ability to effectively handle multiple priorities and excellent organizational skills</li><li>Strong Computer literacy to include PowerPoint and Web Meeting experience    </li></ul>Specialized Knowledge/Skills – <ul><li>Previous field experience, a plus</li><li>Previous experience with specialty pharmacy a plus</li><li>Account management experience, a plus</li><li>Excellent Interpersonal skills.</li><li>Excellent written and oral communication skills</li><li>Problem solving and decision-making skills</li></ul>Travel Requirements – Must reside in territory.  Must be able to travel 80% (4 days a week) via automobile or plane. Must have a valid driver's license with a clean driving record/ MVRPhysical Requirements (Lifting, standing, etc.) – Possible long periods of sitting and/or keyboard work. General office demands.We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$72,200 - $120,400McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.As the nation’s largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson’s focus on providing customers with the industry’s highest product availability, intelligent ordering capabilities and unmatched service accuracy.Shift - M-F 8:30am-5:00pm EST<div><div><div><div><div><div><div><div><div>Position Summary: The Customer Care Representative performs customer service activities on behalf of pharmaceutical manufacturers. In this position, the CSR will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to meet customer needs.  Key Responsibilities:  <ul><li>Manages client’s customer orders according to established program business rules. Order management includes manual order entry, verification of electronically submitted orders, and execution of special customer order requirements. </li><li>Answers inbound calls and inquiries from the client’s customers and the client representatives for order placement, order status, returns, and designated client topics. Triages inquiries to client partners per pre-defined processes. </li><li>Manages customer cases within Sales Force to ensure all open inquiries are completed in a timely manner.</li><li>Investigates and resolves customer issues, including but not limited to, shipment discrepancies, delivery delays, pricing differences, order blocks.</li><li>Works collaboratively with internal partners, such as Program Managers, DC Operations, Quality Assurance, Master Data, Credit and Collections, to promote client and customer satisfaction.    </li><li>Performs day end clearance processes to ensure all orders are successfully moving through the system to ship as expected and research/resolves issues to avoid service disruption. </li><li>Provides reporting as needed to support the client and operation. </li><li>Attends client meetings as needed to represent the Customer Care function.</li><li>Processes return orders according to the client return policy. </li><li>Coordinates the creation of new client customers through the master data process. </li></ul> Key Competencies: <ul><li>Interpersonal skills </li><li>Strong sense of urgency to resolve customer issues </li><li>Highly accurate data entry and checking skills </li><li>Listening and communicating with empathy </li><li>Collaborative mindset </li><li>Ability to navigate multiple systems </li><li>Ability to work within Microsoft Suite, (basic level of Excel and Outlook knowledge) </li><li>Computer literacy in a Windows environment </li></ul>​Customer Focus <ul><li>1 + years of customer service or other relevant experience </li></ul><ul><li>Resolution with an effortless customer experience in mind </li></ul><ul><li>Ability to communicate in a professional manner via both phone and email  </li></ul><ul><li>Problem resolution </li></ul>Citizenship <ul><li>Promotes a constructive and positive team atmosphere, reflects team values, contributes actively to the team’s success </li></ul>McKesson Specific Functions <ul><li>Able to make logic and business sense decisions within operational and program guidelines  </li></ul>Minimum Job Qualifications: Typically requires 1+ years of relevant experience. Required Skills: -Strong written communication skills -Basic math skills -Self-motivated on all initiatives -Literacy in a Windows environment -Multi-tasking/pivoting from one client to another -Works with sense of urgency -Proficient in Microsoft Excel and Outlook -Process Improvement focused  Preferred Skills: -Proficient in Sales Force  -Proficient in SAP Work Environment: Environment (work at home/hybrid) – Office Environment  Physical Requirements (being able to work sitting for 8+ hours a day)  </div></div></div></div></div></div></div></div></div>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$15.68 - $26.14McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.McKesson job postings are posted on our career site: careers.mckesson.com.McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

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POSITION SUMMARY/RESPONSIBILITIES

Interviews patients to obtain accurate and complete patient demographic and insurance information in order to complete the admission and registration of all patients at various locations throughout UH and to ensure the Patient Billing Department can bill timely and correctly for the services rendered at UH. Communicates with privately paying patients about service charges and assists patients with payment arrangements. Collects copays, coinsurance and other monies that may be owed by patients. Collects appropriate forms for admission as required by Medicare, Medicaid, insurance companies and/or other agencies. 

EDUCATION/EXPERIENCE

High school graduation or equivalent is required. Post high school coursework is preferred. Six (6) months experience in a hospital/physician setting, obtaining insurance benefits and pre-certification is preferred. Prior collection experience is preferred. Billing experience and contract knowledge is preferred. One year of experience in a similar occupation and basic medical terminology and ICD 9 coding experience is preferred.
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Registration Access Specialist

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POSITION SUMMARY/RESPONSIBILITIES 
Primary responsibilities will be to assist the Inventory Management Specialist to maintain and analyze the data that is being generated from the Automatic Inventory Replenishment System (PAR Excellence). Assures the System is appropriately functioning, when warranted, change bins, scales, calibrate and register PAR Locations; performs file maintenance to include set up of PAR Locations, “itag” maintenance, adjustment of par levels, resolution of red item alerts, process statistical reports and utilize the PAR Vision tool to generate relevant analytics as it relates to the various PAR Locations. Additionally, this position is responsible for monitoring orders in the Automatic Inventory Replenishment and Lawson Systems to make sure the replenishment orders accurately process through all interfaces. Works collaboratively with Inventory Management Specialist – Automatic Inventory Replenishment System, Patient Care Services, and Materials Management staff to assure that departmental expectations are achieved while optimizing inventory and par levels.

EDUCATION/EXPERIENCE 
High School diploma or GED is required. Experience in a stockless inventory program is preferred. A Bachelors' degree with emphasis in materials management or procurement and acquisitions is a plus.
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Inventory Management Tech

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POSITION SUMMARY/RESPONSIBILITIES

Interviews patients to obtain accurate and complete patient demographic and insurance information in order to complete the admission and registration of all patients at various locations throughout UH and to ensure the Patient Billing Department can bill timely and correctly for the services rendered at UH. Communicates with privately paying patients about service charges and assists patients with payment arrangements. Collects copays, coinsurance and other monies that may be owed by patients. Collects appropriate forms for admission as required by Medicare, Medicaid, insurance companies and/or other agencies. 

EDUCATION/EXPERIENCE

High school graduation or equivalent is required. Post high school coursework is preferred. Six (6) months experience in a hospital/physician setting, obtaining insurance benefits and pre-certification is preferred. Prior collection experience is preferred. Billing experience and contract knowledge is preferred. One year of experience in a similar occupation and basic medical terminology and ICD 9 coding experience is preferred.
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POSITION SUMMARY/RESPONSIBILITIES 
Primary responsibility will be to proactively manage all aspects of the inventory management and control function independently, effectively, accurately and in a timely manner on the assigned unit(s). Interacts favorably with all Materials Management, Clinical and Nursing personnel to achieve optimum cost savings, inventory flow, control and prevention of overstocking and excessive informal inventories. Will be responsible for cleaning any medical equipment that touches a patient. A personal commitment to treat all University Health customers with courtesy, dignity, respect and professionalism and adherence to the University Health Commitment to Service Excellence behaviors and standards. 

EDUCATION/EXPERIENCE 
High school diploma or GED is required. A minimum of two years experience in supply operations plus inventory control background is preferred. Familiarity with automated inventory systems is preferred. The ability to speak, read, write, and understand oral and written instructions, numbers, PAR levels and statistical data is essential.
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Inventory Control Clerk PRN

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POSITION SUMMARY/RESPONSIBILITIES 
Carries out general housekeeping activities essential to keeping University Health facilities clean and orderly. All work will be done in accordance with Joint Commission and Texas Department of Health guidelines. Promptly and efficiently performs assigned duties and accepts emergency reassignments. Reports all maintenance defects to Plant Engineering Department. Uses equipment and supplies as directed and follows all the instructions listed on Material Safety Data Sheets. Identify and report all chemical/solution spills and discarded needles/syringes. Assist the Team Leader in clean up and disposals as required. Complies with University Health and departmental policies and regulations. Maintains good interpersonal and guest relation skills. 

EDUCATION/EXPERIENCE 
Ability to read, write and speak English is required. Completion of work-related on-the-job vocational training is preferred. Six months institutional housekeeping experience is preferred. Ability to fill liquid soap, toilet paper towel dispenser and other dispensers required. Ability to operate cleaning equipment required.
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