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Role Description: Provides support to end users on a variety of issues. Identifies researches and resolves technical problems. Responds to telephone calls email and personnel requests for technical support. Documents tracks and monitors the problem to ensure a timely resolution. Requirements: Minimum requirement would be HS Diploma. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Can train anyone- if someone is looking for a career change or wants to start a career in IT. Has knowledge of commonly used concepts practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Job titles to keep an eye out for on resumes/ similar experience: cable technician wiring All physical requirements are expected with reasonable accommodations: - Regularly lift and/or move up to 40 pounds and participate in group lifts for 41 pounds - Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed - Working in cramped and/or elevated and/or noisy environments - Bending lifting stretching reaching standing and walking for up to 8 hours a day - Ascending and descending ladders stairs and gangways safely and without limitation Key job responsibilities - Moving and implementing large enterprise equipment - Installing Fiber and Copper cabling and patching cabling between equipment - Ensuring proper safety and security standards are maintained during cabling and rack installation - Following well established hardware installation procedures and break-fix activities - Safely using material handling tools and equipment

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Technical Support Technician

We are looking for a Level 2 Technician to support device imaging, configuration, and deployment services. This role will assist in preparing and maintaining desktops, laptops, and mobile devices with standard operating environments, applications, and security settings. Depending on experience, the technician will handle day-to-day imaging tasks, assist end users during deployments, and support escalated issues related to configuration and setup.

PC Deployment Technician

Job DescriptionFor this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision. This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives. Some work will be performed in an AWS GovCloud region. Aaccess to the AWS GovCloud region will be restricted to individuals who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Additional Skills: 1+ year of Computer Hardware experience. 1+ years of Computer Networking experience. 1+ years of Linux Operating Systems experience. All physical requirements are expected with reasonable accommodations. Candidates should be able to lift up to 50lbs and or work in elevated locations

Data Center Technician

<ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li><li>Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.</li><li>Operates pharmacy systems to obtain patient prescription status.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>Implements Company asset protection procedures to identify and minimize profit loss.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>Has working knowledge of store systems and store equipment.</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English.</li><li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $18 / Hourly

Pharmacy Cashier

<ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul> Operations<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li><li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul> Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul>Preferred Qualifications<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li><li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li><li>Prefer good computer skills.</li><li>Prefer the knowledge of store inventory control.</li><li>Prefer PTCB certification.</li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $18 / Hourly

Pharmacy Customer Service Associate

<ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li><li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li><li>Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li></ul>Operations<ul><li>Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li><li>Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li><li>At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li><li>Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li><li>Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li><li>Accountable for completion of non-clinical patient calls.</li><li>Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li><li>Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li><li>Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li><li>Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li><li>Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. </li><li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li><li>Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li></ul>People & Performance Management<ul><li>Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li><li>Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li><li>Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li><li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li><li> Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li></ul>Training & Personal Development<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li><li>Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li><li>Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li></ul>Communication<ul><li>Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li><li>Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li></ul>Basic Qualifications<ul><li>High School Diploma, GED, or equivalent.</li><li>PTCB or ExCPT certification (except in Puerto Rico).</li><li>Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li></ul>Preferred Qualifications<ul><li>Previous people management/ leadership experience.</li><li>Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Pharmacy Operations Manager

<ul><li>Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.</li><li>Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>Operations<ul><li>Responsible for holding store keys to open and close without management as necessary.</li><li>Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.</li><li>Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.</li><li>Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).</li><li>Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.</li><li>Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.</li><li>Assist with ensuring the Outdate program is followed with team members.</li><li>Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.</li><li>Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Assist at Pharmacy out window as requested.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Responsible for bag checks of team members before leaving the store.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager.</li></ul>Communications<ul><li>Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.</li><li>Reports disciplinary issues and customer complaints to management.</li></ul>Basic Qualifications<ul><li>One year of prior leadership, supervisory, or retail key holder work experience.</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li></ul>Preferred Qualifications<ul><li> Prefer the knowledge of store inventory control. </li><li> We will consider employment of qualified applicants with arrest and conviction records. </li><li>Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits </li></ul> Salary Range: $17 - $20 / Hourly

Shift Lead - Overnight

Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group's 2025 Vision to become a Global Pharma Innovator with Competitive Advantage in Oncology," Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. Job Summary: Provides operational oversight to study management personnel within assigned program(s). Provides managerial oversight to colleagues that they are directly line managing in their group. They will ensure their direct reports are meeting required study deliverables including but not limited to oversight of CROs and Vendors and (as applicable) properly leading and ensuring delivery of milestones for the studies within assigned program(s). They are accountable to ensure their direct reports are delivering to agreed upon study plans, properly identifying risks/mitigations, escalating as appropriate and utilizing data and metrics to put appropriate strategies and plans in place as well as measuring the status/variance of a study and putting appropriate measures in place to course correct where needed. The Director will be accountable to support SDL and employee personal development, including routine talent management, offering real time feedback, and mentoring them for success. He/she is responsible to ensure their direct reports are properly trained, following process and SOPs. The Director will ensure the Senior Director, Clinical Operations (Asset Lead) is fully informed of the overall portfolio status and that any risks are raised, with appropriate mitigations in place. The Director can be an extension to the Asset Lead when needed and serve as an SME (Subject Matter Expert) on applicable Study Managment processes. He/she will work with their management to share lessons learned and best practices across the Study Management Organization. The Director can serve as an SDL at early stages before an SDL is assigned or provide back-up for SDL in the event an SDL is not available. The Director may represent operations as needed/required at GPT and meet with stakeholders to support the larger program or their group of studies. They are expected to foster the growth and credibility of the GCO organization. This will include providing innovative strategies to continuously improve Global Clinical Operations quality and metrics. IT will also include building and sustaining relationship with key stakeholders to ensure a coordinated and aligned strategy. Responsibilities: Operational Strategy and Oversight:<ul><li>Align with the Senior Director, Global Clinical Operations on plans for successful implementation of studies. Responsible to ensure the management of assigned assets at the program level through the operational resources assigned to their program. May on occasion represent Global Clinical Operations on the Strategy and Portfolio or Clinical Sub Teams in their assigned asset(s).</li><li>Provide input into the operational aspects of CDP and individual protocols to facilitate successful implementation of their assigned programs.</li><li>They are responsible to support improving GCO capabilities such as process improvements and support of additional guidance, tools, etc. as necessary.</li><li>CRO/Vendor and Quality Oversight</li><li>Accountable to ensure proper oversight of CROs utilized within their assigned asset. May on occasion represent Global Clinical Operations on the DS/CRO Joint Operating Committee. Ensure their direct reports and operations team in their assets have proper oversight plans in place for all studies falling under their responsibility.</li><li>Design, update and implement appropriate innovative and best-in-class procedures and SOP's related to clinical study oversight and execution.</li><li>Ensure their direct reports are maintaining a state of inspection readiness across all activities on their study and making sure quality expectations are met.</li><li>Support operations team members on their responsible asset and their direct reports in setting strategies and plans for their teams with the CROs. Responsible to review metrics and issues for their studies and ensure proper attention and mitigations are being applied. Whenever possible, resolve issues that have been escalated or if warranted and as applicable, take issues to the appropriate governance committee.</li><li>Ensure proper oversight of the CRO is being completed on their respective studies to ensure compliance with Daiichi Sankyo's quality measures. Analyze CRO performance trends within a clinical study or across several studies and resolve or escalate accordingly.</li><li>Support as needed the validation the study implementation plan provided by the CRO through to study close out and CCSR writing. Ensure the timing of the major study milestones and the associated budget meet the needs of the overall development plan agreed to by the Global Project Team (GPT).</li></ul>People and Resource Management:<ul><li>Develops talent through providing focused career development, performance management and manages retention.</li><li>Fosters a high-quality culture ensuring workload balance, cross functional alignment for roles and responsibilities as well as ensuring communication across lines.</li><li>Identifies opportunities to advance the roles within Study Management by looking for ways to add value and create efficiencies.</li><li>Responsible for resource management within their therapeutic area. Management requires review of resources against development pipeline to identify areas of resource gaps or excess. Management includes appropriate use of DS employees and contractors to ensure adequate staffing at all times.</li><li>This position may require the supervision of functional and/or direct reports. In addition to providing instruction, direction of daily activities in support of goals, the supervisor will conduct a performance evaluation against development goals and career path requirements for their direct reports. The supervisor should coach and guide their functional and/or direct reports in support of their development needs, and facilitate conflict resolution on their behalf</li></ul>Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation. Education:<ul><li>Bachelor's Degree required in the Sciences preferred</li></ul>Experience:<ul><li>10 or More Years relevant experience required</li><li>4 or More Years with a MS/MPH preferred</li><li>4 or More Years with PharmD/PhD preferred</li><li>Experience considered relevant includes clinical or basic research in a Pharmaceutical company, a Medical device/Diagnostic company, Academic Research Organization (ARO) or Contract Research Organization (CRO). preferred</li><li>CRA experience preferred</li><li>Time spent directly in a medical environment (e.g. as a Study Site Coordinator) is also considered relevant. preferred</li><li>Physical RequirementsIn-house office position that may require some travel (domestic or global). 20% of Time</li></ul>Travel:<ul><li>Ability to travel up to 20% In-house office position that may require some travel (domestic or global).</li></ul>Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Salary Range: $198,160.00 - $297,240.00 Download Our Benefits Summary PDF

Director, Global Clinical Operations

Position: Project Manager- Humanoid Robot Actuators At Nexteer, our strength lies in the diversity of our team-each member contributing unique backgrounds, experiences, and aspirations. We believe this diversity fuels our innovation, broadens our perspectives, and propels our collective growth. For over a century, we've been innovators in the automotive industry. Our vision is clear - we are a global leading motion control technology company accelerating mobility to be safe, green and exciting. Our unwavering commitment to Quality, Collaboration, Integrity, and Accountability guides us as we solve motion control challenges for over 60 global customers. If you're ready to join a dynamic team that drives change and makes a difference, Nexteer welcomes you! Key Responsibilities As the Project Manager, you will be responsible to: <ul> <li> Lead end-to-end project execution for humanoid robot actuator development including customer engagement, design, prototyping, testing, integration support, and production implementation. </li> <li> Coordinate multidisciplinary global teams of electrical, software, and mechanical engineers including AI specialists and Tier N suppliers and other vendors/contractors for on-time delivery of all project milestones. </li> <li> Manage project timelines, budgets, risk assessments, and resource allocation using common project management tools and Gantt charts </li> <li> Oversee testing and validation in both simulated and real-world environments including any applicable safety protocols for bipedal motion and human-robot interaction. </li> <li> Drive any applicable cross-project/product collaboration or synergies, post project evaluations and iterative improvements to accelerate humanoid robot actuator commercialization. </li> <li> Incorporate product line objectives into the project management deliverables including product strategy and product roadmap fulfillment </li> <li> Serve as both a project manager and technical expert in humanoid robot OEM customer meetings during customer acquisition, design, and development phases </li> </ul> Qualifications <ul> <li> 5+ years of project management experience in robotics, automation, or advanced manufacturing, with direct involvement in humanoid or mobile robot projects. </li> <li> Proven track record managing complex hardware-software integrated projects (e.g. end-effector development, actuation systems, or AI-driven locomotion). </li> <li> Experience with software tools including CAD and familiarity with regulatory standards (e.g. ISO for robotics safety). </li> <li> High comfort level and flexibility in fast-paced business environments. Strong communication and leadership skills in high-stakes environments, and the ability to thrive with rapid iteration. </li> <li> Prior work at humanoid robotics companies with hands-on experience in prototyping and field deployment preferred </li> <li> Knowledge of AI/ML integration for robot perception/motion, or manufacturing processes like DFM (Design for Manufacturing) preferred </li> <li> Knowledge of actuator development, design options and tradeoffs, and general knowledge of humanoid robot actuator market landscape preferred </li> </ul> Education Requirements <ul> <li> Bachelor's or Master's degree in Robotics, Mechanical/Electrical Engineering, Computer Science, or related field; PMP certification or equivalent preferred. </li> </ul> Nexteer is an Equal Opportunity Employer Disabled/Minorities/Veterans/Women Nexteer is an E-Verify employer. E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employees to electronically verify the employment eligibility of their newly hired employees in the United States. Accessibility for Applicants with Disabilities: If you need a reasonable accommodation for the online application process due to a disability, please email careers@nexteer.com. Please provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need an accommodation with the online application process due to a disability will be returned. About Nexteer Nexteer Automotive is a global leading motion control technology company accelerating mobility to be safe, green and exciting. Our innovative product and technology portfolio includes electric and hydraulic power steering systems, steer-by-wire systems, steering columns and intermediate shafts, driveline systems and software solutions. The company solves motion control challenges across all megatrends - including electrification, software/connectivity, ADAS/automated driving and shared mobility - for more than 60 customers around the world including BMW, Ford, GM, RNM, Stellantis, Toyota and VW, as well as automakers in India and China including BYD, Chery, Great Wall, Geely, Xpeng and others. Learn more at: www.nexteer.com Employment Agencies Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Nexteer Automotive or directly to hiring managers in any form without a signed Nexteer Automotive Agency Agreement on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered Nexteer Automotive property and no fees will be paid to the agency if the candidate is hired. Please note, agency agreements will only be valid if in writing and signed by a member of Nexteer's Human Resources team. No other Nexteer employee is authorized to bind Nexteer to any agreement regarding the placement of candidates by an agency.

Project Manager- Humanoid Robot Actuators

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. <ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.5 - $20 / Hourly

Pharmacy Technician / Pharm Tech Apprenticeship

Join Our Team at Walgreens as a Pharmacist! Why Walgreens - For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients. For You - Competitive Pay & Flexible Scheduling<ul><li>Competitive pay - Competitive wage offered based on geography and other business-related factors</li><li>Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters</li><li>Flexible scheduling - Flexible scheduling options to fit your lifestyle</li></ul>For Your Family - Comprehensive Health & Wellness Benefits<ul><li>Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits</li><li>365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs </li><li>Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses</li></ul>For Your Future - Growth, Education & Exclusive Perks<ul><li>Opportunities for growth - Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions</li><li>Walgreens University - Free training, certifications, and leadership development, plus tuition discounts at 30+ universities</li><li>Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more</li><li>401(k) with company match - Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions</li></ul>What You'll Do<ul><li>Provide compassionate, expert-level pharmacy consulting services to patients</li><li>Educate and consult patients on medication usage, side effects, and cost-effective options</li><li>Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management</li><li>Ensure medication safety through accurate compounding, dispensing, and regulatory compliance</li><li>Mentor and train pharmacy team members in a collaborative and supportive environment</li></ul>Who You Are<ul><li>Patient-focused & service-driven - You're committed to making healthcare personal</li><li>A collaborative team leader - You support, inspire, and uplift those around you</li><li>A lifelong learner - You stay ahead of industry advancements and professional growth</li><li>A problem-solver - You navigate challenges, from insurance claims to medication management, with ease</li></ul>Apply Today & Build Your Future with Walgreens! This is more than just a job-it's a career with purpose. See below for more details! About Us Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>BS in Pharmacy or Pharmacist Degree from an accredited educational institution.</li><li>Current pharmacist licensure in the states within the district. </li><li>Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li><li>Certified Immunizer or willing to become an immunizer within 90 days of hire.</li></ul>Preferred Qualifications<ul><li>At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacist Hourly $63.60-$70.00

Pharmacist

Job Summary Responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Job Responsibilities<ul><li>Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.</li><li>Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.</li><li>Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an orderly work area.</li><li>Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.</li><li>Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.</li><li>Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.</li></ul>About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>High School Diploma or GED.</li><li>Must be fluent in reading, writing, and speaking English.</li><li>Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).</li><li>Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.</li><li>Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).</li><li>Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.</li><li>Willing and able to carry up to 50 pounds with or without reasonable accommodation.</li><li>Willing and able to work a flexible shift.</li><li>18 years of age or older.</li></ul>Preferred Qualifications<ul><li> PTCB or ExCPT certification. </li><li> At least one year of pharmacy technician experience in a retail, fulfillment or call center environment. </li><li> Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services. </li><li> Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents) </li></ul>We will consider employment of qualified applicants with arrest and conviction records. #VHDEI Salary Range: $17.5 - $23.35 / Hourly

Pharmacy Technician Fulfillment Center

Job Summary: Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Job Responsibilities: Patient Experience <ul><li>Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).</li><li> Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal. </li><li> Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager. </li></ul> Operations <ul><li>Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.</li><li> Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. </li><li>Reviews, interprets, and accurately dispenses prescribed medications, as required.</li><li>Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.</li><li>Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.</li><li> Collaborates with Store Manager to define and develop new strategic business opportunities. </li><li>Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity</li><li>Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.</li><li>Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services. </li><li>Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services</li><li>Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines</li><li>Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.</li><li>Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)</li></ul> People & Performance Management <ul><li>Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.</li><li>Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.</li><li>Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.</li><li> Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.</li></ul> Training & Personal Development <ul><li>Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.</li><li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.</li><li>Completes education credits and training, including learning modules, as required by the Company</li><li>Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.</li></ul> Communications <ul><li> Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. </li></ul> Business Performance Management <ul><li>Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.</li></ul>Business Planning<ul><li> Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community</li></ul>Basic Qualifications<ul><li>BS in Pharmacy or Pharm D Degree from an accredited educational institution.</li><li>Current pharmacist licensure in the states within the district.</li><li>Certified Immunizer or willing to become an immunizer within 90 days of hire.</li><li>At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent).</li><li>Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.</li><li>An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).</li></ul>About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Preferred Qualifications<ul><li> Supervisory experience planning, organizing, and directing the work of pharmacy staff. </li><li> At least 6 months pharmacy experience with Walgreen Co. </li><li> An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only) </li></ul> An Equal Opportunity Employer, including disability/veterans We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Pharmacy Manager $5,565.00-$6,119.40 Bi-Weekly

Pharmacy Manager

The EMT responds to emergencies and treats employees that have been injured or are ill due to work-related incidents in designated facility. Supports the Health & Safety (H&S) Department to effectively identify, treat, investigate, and prevent occupational injuries and illnesses. Provides first responder training (AED, CPR, First Aid, etc.) per protocol. Manages daily support activities within a location. Position Responsibilities may include: <ul> <li>Provide emergency medical care to injured or ill persons </li> <li>Function within the scope of medical care as defined protocol and state, regional, and local regulatory agencies </li> <li>Follow medical protocols and Company procedures </li> <li>Prepare documentation and reports accurately and timely and maintain records (Injury treatment documentation, Employee Files, Incident Investigation Files, etc.) </li> <li>Train first responders as needed and provide support and guidance to first responders </li> <li>Coordinate and run audiometric testing requirements </li> <li>Ensure regulatory compliance </li> <li>Assist with H&S compliance audits </li> <li>Assist with incident investigations and required documentation </li> <li>Assist with post-incident case management </li> <li>May perform post-accident or reasonable cause drug and alcohol testing as needed </li> <li>Assists the Worker's Compensation Administrator as required </li> <li>Maintain confidential information</li> <li>Continue to expand knowledge base of basic medical/legal principles </li> <li>Ensure personal well-being </li> <li>Perform additional projects/duties to support ongoing business needs </li> </ul>Nature & Scope:<ul> <li>Liaison to the Medical Director </li> <li>Works under general supervision </li> </ul>Knowledge & Skills:<ul> <li>Strong knowledge of fundamental medical treatment concepts, practices and procedures as well as compliance requirements </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Working knowledge of MS Office: Outlook, Word, Excel and database applications </li> <li>Proficient documentation skills </li> <li>High level of attention to detail and accuracy </li> <li>Effective organizational and time management skills </li> <li>Effective verbal and written communication skills and effective listening skills</li> <li>Strong teamwork and interpersonal skills with ability to establish positive working relationships with internal and external customers </li> <li>Ability to effectively train/educate others </li> </ul> <ul> <li>Professionalism: patience, poise and tact</li> <li>Ability to apply good judgement and strong work ethics and integrity on the job </li> <li>Ability to work flexible hours as needed </li> <li>Ability to apply good judgment, strong work ethics, and integrity on the job </li> </ul>Experience:<ul> <li>2-5 years of experience as an EMT </li> </ul>Education/Certification:<ul> <li>High school diploma or GED required </li> <li>State EMT Certification required </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all-inclusive. Employee may perform other related duties as necessary to meet the ongoing needs of the company. </li> </ul>Reports To: <ul> <li>EHS Supervisor or Manager </li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Military Education Coordinator Office of Stateside Military Operations Exempt, Contingent II, Full Time, Pay Grade 1.2 Location: Fort Bliss, Texas The Military Education Coordinator will report to the Assistant Director (or Director) in the Office of Stateside Military Operations and work closely with military education centers to serve prospective and current students and facilitate hybrid class offerings and testing services to military/veteran and civilian students. The Military Education Coordinator is responsible for serving students via face-to-face advising, virtual advising, administrative support, recruitment/retention outreach, and test proctoring services for students on military installations and the surrounding areas. LOCATION: This position is 100% on-site position with travel to other military installations required to provide office coverage. This position is not eligible for telework or remote work. HOURS: M-F Full time hours with some evening and occasional weekend hours as required. Specific work schedule will be provided by management and will be subject to change without notice based on business needs. This position is not eligible for Alternative Work Schedules. TRAVEL REQUIREMENTS: Day and overnight travel to other military installations and other UMGC locations may be required. SPECIFIC RESPONSIBILITIES INCLUDE:<ul><li>Provide students with superior customer service as an advocate and advisor throughout the academic cycle. Promote and support localized UMGC services to include hybrid classes, testing services, and graduation ceremonies as assigned at military installations and civilian sites where relevant. Provide operational and administrative duties as needed to ensure offices and test centers (if applicable) are properly maintained by the standards set by the military education center officers.</li><li>Maintain and expand knowledge and proficiency with UMGC systems to include all customer relationship management (CRM) databases to include Salesforce, Peoplesoft, and DMS.</li><li>Support management with creating, coordinating, and providing consistent outreach projects and services to military and civilian installations as assigned. Provide proactive input and creative support at local events to include Military Open Houses, College/Academic Fairs, and other specialized events.</li><li>Oversee applicable office resources and coordinate with management to request support for all IT assets and office supplies as needed. Ensure posted printed marketing materials are current and accurate and displayed attractively and in adherence to military requirements.</li><li>Maintain a positive relationship with the Education Services Officer (ESO), Test Control Officer (TCO), Specialists/Counselors (our military partners) and various testing services. Provide academic officers with periodic briefings as allowed to update military representatives on UMGC programs of interest.</li><li>Provide assistance to students that walk in, call, virtually, or email for admissions, registration, financial aid, student account information, National Testing Center information, and base access requests for classes.</li><li>Track and analyze site's statistical data on testing and class enrollments to provide input on scheduling for hybrid classes and proctoring.</li><li>Ensure the test center and hybrid classes are provided with adequate space and needed technologies for testing and class instruction. Ensure professors have base access and are briefed on UMGC base requirements in accordance with compliance on base security.</li><li>Ensure civilian students and professors are adequately prepared to attain base access for class allowing enough time to acquire needed passes and access. Must be available to start the first and last class(es) of each session, every semester, at locations that offer hybrid classes to provide students with guidance and professors with keys (or pick up keys), as needed.</li><li>Must attend local and national events, education fairs, conferences (includes annual commencement ceremony, as applicable).</li><li>Provide the Education Services Officer (ESO), Test Control Officer (TCO), and UMGC management prompt communication of any issues affecting staffing and test administration.</li><li>Assist with the registration process for administered exams at National Test Centers such as CLEP, DSST, Pearson VUE, Accuplacer and additional exams as required and if applicable.</li><li>Ensure testing rules and regulations are being enforced (when applicable) according to the policies of the respective testing services, DANTES, and UMGC. Maintain current Test Administrator certifications for the various testing companies such as CLEP, DSST and Pearson VUE and additional exams as required and if applicable.</li><li>Facilitate testing services software updates and maintenance; troubleshoot technical issues with the testing services support and UMGC IT, as needed and if applicable.</li><li>Provide in-person coverage to other locations to provide testing services and/or academic advising.</li><li>Perform all other duties as assigned and as needed.</li></ul>REQUIRED EDUCATION AND EXPERIENCE:<ul><li>Bachelor's degree from an accredited institution of higher learning</li><li>One (1) year of customer service experience, preferably in higher education. </li><li>Outstanding customer service skills with both internal and external customers required.</li><li>Strong organizational, communication and interpersonal skills, and capable of prioritizing and managing multiple projects and tasks.</li><li>Ability to proficiently use MS Office Products.</li></ul>PREFERRED EDUCATION AND EXPERIENCE:<ul><li>One (1) year experience working in a higher education environment, preferably with non-traditional students is preferred.</li><li>General knowledge of UMGC practices and procedures preferred.</li><li>Experience working with the military or military students, preferably in higher education.</li><li>Experience using PeopleSoft, Salesforce, and Microsoft 365.</li></ul>Knowledge, Skills, Abilities:<ul><li>Must have the ability and technical skills to use multiple interfaces proficiently and quickly, to include Microsoft Office, specifically Word, Excel, and PowerPoint.</li><li>Effective and adept written and verbal communication skills as job responsibilities include regularly reaching out to prospective and current students as well as internal and external stakeholders.</li></ul> All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.</li><li>Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul> SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $46,500.00

Military Education Coordinator

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position.What you'll do:<ul><li>Inspect and review quality of claim files and provide feedback to employees as appropriate.</li><li>Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.</li><li>Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners</li><li>Build conditions for success removes obstacles, leads and champions change.</li><li>Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.</li><li>Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.</li><li>Handle escalations and make appropriate decisions based on the policy.</li><li>Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.</li><li>Hire, develop, and coach claims employees for results delivery.</li><li>Consistently coach employees on claims handling and find opportunities to improve overall process and engagement</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.</li><li>2 years of direct team lead, supervisory or management experience.</li><li>Experience using and interpreting data to make decisions.</li><li>Demonstrated leadership, initiative, customer service and/or claims handling skills.</li><li>Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.</li></ul>What sets you apart:<ul><li>Existing manager or previous experience as a manager in property claims</li><li>5 years of property claims experience handling moderate severity Homeowners or Dwelling claims</li><li>Field property claims experience</li><li>Knowledge of property claims contracts and interpretation of case law</li><li>Residential construction experience</li><li>Experience with Xactimate, XactAnalysis and XactContents</li><li>Experience handling catastrophe claims</li><li>CPCU or other insurance industry designation</li><li>Ability to work weekends and overtime if needed</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $103,450- $186,210.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Manager, Claims Operations - Property CAT

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityIt is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all AUTO First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.What you'll do:<ul><li>Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.</li><li>Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.</li><li>Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.</li><li>Resolve status inquiries and, when appropriate, route to handling adjuster.</li><li>Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.</li><li>Apply strong time management skills by closely adhering to assigned work schedule.</li><li>Embrace continuous improvement and development through coaching and collaboration with manager and team members.</li><li>Use strong call management skills by assisting members within a timely manner and limiting non-productive time.</li><li>May assign or initiate emergency services when required on specific claims.</li><li>Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.</li><li>Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have: <ul><li>High School Diploma or GED</li><li>Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.</li><li>Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.</li><li>Ability to prioritize and multi-task while navigating through multiple business applications.</li><li>Successful completion of a job-related assessment is required.</li><li>May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)</li></ul>What sets you apart:<ul><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The hiring range for this position is: $43,750 to $44,750.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Customer Service Claims Representative (Unlicensed Auto)

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Auto Adjuster you will proactively handle the complete end to end claims process. Taking statements, policy and coverages, determination of liability and complete services needed.  Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and compassion.We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Phoenix, AZ location. Relocation assistance is not available for this position.What you'll do:<ul><li>Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.</li><li>Negotiates liability for comparative negligence (claimant or adverse carrier).</li><li>Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.</li><li>Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).</li><li>Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.</li><li>Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions</li><li>Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.</li><li>Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.</li><li>Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.</li><li>Applies intermediate knowledge of Auto Physical Damage to adjust claims.</li><li>Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma.</li><li>1 year of customer service experience.</li><li>Dynamic experience handling low complexity auto non injury liability claims.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li><li>Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.</li><li>Demonstrated negotiation, investigation, communication, and conflict resolution skills.</li><li>Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.</li><li>Successful completion of a job-related assessment may be required.</li></ul>What sets you apart:<ul><li>2 years current experience handling liability claims</li><li>Experience with end to end claims handling to include file ownership</li><li>Inventory management experience</li><li>Shared liability and comparative negligence experience</li><li>Experience reading policies and interpreting coverage</li><li>Recent Guidewire experience</li><li>Current adjusters license</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $51,370.00 - $86,680.00 .USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). [Post appropriate Fair CCompensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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