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- Server/Network/rPDU device rack, stack and cable incl. Cable Management - Rack/MOR Cabling - General supervised Deployment support - Decommission IT equipment (server and network under MSFT supervision), DBD removal only (does not perform any scanning) - Physical audits of datacenter assets - Basic Server (Discrete/Rack-based) repair following documented procedures - Physically assist in moving and racking equipment - Maintain data center facilities removing debris and empty boxes once no longer needed - Hard drive shredding - Moving Locked DBD Bins to shred area - Audit and inventory management support &amp; spine clean up - Physical audit of drinks/stationary on campus and reorder as necessary through CBRE/Staples - Perform rack movementAdditional Skills &amp; QualificationsMust be willing to get their hands dirty when the time calls for it, working a pallet jack, running cables in the data center, inventory of devices/equipment. This isn't a strictly technical role.

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Data Center Technician

Responsibilities: • Will be handling about 35-45 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call. • This person will be responsible for handling inbound calls pertaining to insurance servicing questions. • Will receive questions from borrowers, insurance agents and financial institutions. • The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions. • Majority of calls will be in regards to payment and/or coverage questions. • The CSR must be able to multi-task between various systems to research and document the phone calls. • The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis. • Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner. MUST HAVE: • At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service) • Efficient in using a windows PC computer and navigating their software system (super easy to learn) • typing: at least 35 WPM • Good verbal and written communication skills (will be on the phone all day and be required to follow up via email in some instances) • internet connection - will be required to train remote and work remote. • Reliable transportation NICE TO HAVE: • 2+ years of call center experience • Insurance or mortgage background

Customer Service Representative

Job DescriptionPosition Overview: As a Member Services Representative, you will be the first point of contact for members seeking assistance with their health plan benefits, account status, and service-related inquiries. This is a high-impact role requiring empathy, attention to detail, and a commitment to delivering exceptional service. Key Responsibilities: -Respond to inbound calls and digital inquiries from Medicare and Medicaid members regarding benefits, claims, payments, and services. -Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system according to compliance and procedural standards. -Collaborate with internal departments and external partners (e.g., medical groups, facilities) to resolve complex issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching sessions to maintain up-to-date knowledge of products and procedures.Additional Skills &amp; Qualificationso Must have a High School Diploma or GED o Must be flexible to work varied shifts ranging anywhere from 8 a.m. to 8 p.m., seven days a week. o Possess excellent listening skills/ability to analyze for resolution and be solution-oriented. o Must possess above-average verbal and written communication skills, proven soft skill abilities/proficiency, a strong attention to detail, and an interest in preventing errors. o Demonstrate critical thinking and decision-making abilities. o Must possess demonstrated competency in Windows (*Outlook, Word, Internet Explorer, Excel, and PowerPoint). o Ability to deliver ‘delightful’ customer service experiences and build customer satisfaction and loyalty. o Strike a positive and cooperative tone with both customers and coworkers. o Possess a positive attitude, is upbeat, outgoing, and confident. o Be self-reliant and dependable, ability to work independently and as a team. o Be patient, stress-tolerant, and show empathy. o Ability to thrive in a lively working environment and multi-task. o Ability to accept constructive feedback. o Possess ability and/or some experience in presentation capability to individuals, groups, and leadership audiences. o Ability to mentor peer group in best practice standards o Must be a team player, self-starter, and have demonstrated initiative. o Must be able to build and/or retain excellent customer relationships. o Must possess the ability to problem solve and resolve customer complaints. o Must possess the ability to upsell our products and our company, possess a sales aptitude, be passionate about our products and our customers. o Must possess basic reading, writing, and arithmetic skills (reading/math comprehension). o Must be able to do some travel. o Service-oriented, actively looking for ways to help people. o Meet quality, productivity, and behavior expectations.

Member Services Representative

<ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li><li>Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.</li><li>Operates pharmacy systems to obtain patient prescription status.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>Implements Company asset protection procedures to identify and minimize profit loss.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>Has working knowledge of store systems and store equipment.</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English.</li><li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li></ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17.5 - $19 / Hourly

Pharmacy Cashier

Job Summary Responsible for a high volume of inbound and outbound calls with customers, physician offices, patients or third party providers about the company's products or services following standard SOPs and procedures, working under direct supervision. Ensures all contacts receive efficient and courteous service. Duties may vary based on assigned department. Job Responsibilities <ul><li> Resolves routine, general questions and problems submitted by customers, physician offices, patients and third party vendors via different sources with limited variety following established guidelines and standard SOPs and procedures. Utilizes all available information to choose the best solution and resolve customer concerns. Directs complex questions and problems to more senior staff level. </li><li> Uses a computer application to log and track inquiries, as well as, to check the status of items that require follow-up or involvement of other parties. Documents contact interactions, records details, complaints, comments and actions taken. </li><li> Coordinates with other functional areas as necessary. Refers unresolved escalated issues as designated by the departments for further investigation. </li><li> Contacts customers, physician's office, patient or third party vendor to respond to inquiries or to notify them of investigation results and planned adjustments. </li><li> Handles inquiries for one or more lines of business. </li></ul> About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li>High School Diploma or GED.</li><li>Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).</li><li>Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).</li><li>Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.</li><li>Communicate effectively in writing and verbally.</li></ul>Preferred Qualifications<ul><li>At least 1 year of customer service experience in centralized services or call center environment.</li><li>Experience in Retail or healthcare.</li><li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li><li>Intermediate level keyboarding skills (at least 35 WPM, touch typing, formatting documents).</li><li>Fluency in Spanish and English.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $15 - $20 / Hourly

Resolution Center - Remote Call Center Specialist

Job Summary: Our pharmacy micro-fulfillment centers are the pharmacies of the future! What is pharmacy micro-fulfillment? It's a pharmacy network of facilities that dispenses and ships a variety of prescriptions to Walgreens retail stores. We're using innovative, robotic technology in a central pharmacy environment. Together, we're making lives healthier and simpler by reaching thousands of patients with life-saving medications each day. The Fulfillment Specialist is responsible for performing tasks involved in processing and shipping orders to the customer for Centralized Services Pharmacy Fulfillment Center. Job Responsibilities:<ul><li>Responsibilities may include: receiving, scanning, picking, packing, auditing and shipping prescriptions to the customer.</li><li>Tracks all inbound and outbound items through radio frequency (RF) scanning to ensure accountability in inventory.</li><li>Verifies orders and ensures entry into the inventory management system.</li><li>Operates a clean and safe work environment, ensuring that all areas of the Fulfillment Center are well maintained, kept orderly and free of debris.</li><li>Maintains quality standards set forth by management.</li></ul>About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> Must be fluent in reading and speaking English. </li><li>Willing to work a flexible shift.</li><li>Willing and able to stand at least 8 hours with or without reasonable accommodation.</li><li>Willing and able to perform tasks which include pushing, pulling, grasping, and lifting with or without reasonable accommodation.</li><li>Willing and able to carry up to 50 pounds with or without reasonable accommodation.</li></ul>Preferred Qualifications<ul><li>High School Diploma/GED and at least 2 years of experience in a retail, centralized services or fulfillment center environment.</li><li>At least 6 months experience operating motorized material handling equipment.</li><li>At least 6 months experience with radio frequency (RF) scanning.</li><li>At least 6 months experience entering and retrieving data in an inventory management system.</li></ul>We will consider employment of qualified applicants with arrest and conviction records. #VHDEI Salary Range: $15 - $20 / Hourly

Fulfillment Specialist

Job Summary: The Pharmacy Technician Fulfillment is responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Job Responsibilities:<ul><li>Develops and maintains proficiency in all medication dispensing areas and workstations</li><li>May assist with department training and new hire support.</li><li>Prepares bulk medication for loading into automated dispensing system.</li><li>Performs manual packing duties including, but not limited to, packing and shipping, completing orders, verifying accuracy based on conformance to quality standards/specifications and preparing packages for mail.</li><li>Affixes labels to the appropriate containers.</li><li>Conducts cycle counts and put away.</li><li>Resolves order delay reporting as well as upgrade, expedite and cancels orders.</li><li>May also be responsible for stocking non-pharmaceutical products.</li><li>Other responsibilities as judgement or necessity dictate.</li><li>Must obtain active technician license or certification within the first 90 days and maintain an active technician license or certification.</li></ul>About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Basic Qualifications<ul><li> High school diploma from an accredited school or equivalent GED </li><li> Current Pharmacy Technician license/registration without restrictions in good standing with State Board of Pharmacy if required in the State in which the position is located </li><li> Must be fluent in reading, writing, and speaking English. </li><li> Basic knowledge of and skills using MS Windows, MS Office Suite and/or other similar operating/software programs </li><li> Experience providing customer service to internal and external customers, including meeting quality standards for services and evaluation of customer satisfaction </li><li> Good verbal and written communication and interpersonal skills with the ability to communication in a diplomatic and confidential manner </li><li> Ability to lift up to 50 lbs. (pounds) in a repetitive motion, with or without accommodations </li></ul>Preferred Qualifications<ul><li> At least 1 year of work experience in healthcare, specialty pharmacy, fulfillment and/or call center setting </li><li> PTCB Certification </li></ul>We will consider employment of qualified applicants with arrest and conviction records. Salary Range: $16.5 - $22 / Hourly

Pharmacy Technician Fulfillment

Senior Executive Coordinator Executive Support Exempt, Regular, Full-Time, Pay Grade 2.1 Location: Adelphi, MD University of Maryland Global Campus (UMGC) seeks a Senior Executive Coordinator in the Office of the President. This dynamic, fast-paced role is ideal for someone proactive, detail-oriented, and adaptable. Reporting to the Director of Executive Operations and Advisor to the President, the Senior Executive Coordinator will manage projects, execute complex assignments, and perform executive-level tasks requiring analysis of systems, policies, procedures, and workflow. Responsibilities include drafting and refining correspondence, reports, and emails; coordinating meetings, conference calls, travel, and events; and maintaining records. The Senior Executive Coordinator serves as a strategic partner with the Director/Advisor to ensure systems operate efficiently and effectively. The ideal candidate leads through collaboration and communicates clearly and thoughtfully. Trusted with sensitive information, they operate with discretion and integrity. Above all, they are driven by a commitment to organizational success and bring a spirit of service, approaching their work with deep respect for the organization's mission. SPECIFIC RESPONSIBILITIES INCLUDE: <ul><li> Scheduling and Administrative Support: Provide comprehensive calendar management to support strategic priorities and initiatives; serve as a key point of contact for the Director/Advisor, handling and screening calls and inquiries to ensure appropriate routing and coordination.</li><li> Event and Project Management: Coordinate organizational-wide events, meetings, and retreats; attend meetings and take notes as requested, ensuring follow-up items are handled and/or communicated to the appropriate parties.</li><li> Writing and Communication: Draft and format letters and emails for general and routine correspondence, including potentially confidential information, for both internal and external audiences.</li><li> Relationship Management: Schedule and organize staff meetings for the Office; support internal communications; serve as backup timekeeper; liaison with Human Resources, IT, and Facilities; work collaboratively in a team environment.</li><li> Other job-related duties as assigned. </li></ul> REQUIRED EDUCATION AND EXPERIENCE: Bachelor's degree and 5-7 years progressively responsible executive level experience, with six years supporting a senior level executive; experience managing and coordinating complex executive calendar with the ability to operate in fast-paced environment with complex demands for information. Must have excellent calendar management skills and experience managing an extremely active calendar; excellent writing skills, including writing for a number of audiences in a variety of formats, including meeting minutes and strategic documents. Must be highly proficient in the use of MS Word, Excel, Power Point, Google mail, web search tools with the ability to learn new technologies and software as needed. All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Flexible Spending Accounts: Available for medical and dependent care expenses.</li><li>Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.</li><li>Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul>Hiring Range: $90,000.00 - $100,000.00

Senior Executive Coordinator

Military Education Coordinator Office of Stateside Military Operations Exempt, Contingent II, Full Time, Pay Grade 1.2 Location: Quantico (On Base) The Military Education Coordinator will report to the Assistant Director (or Director) in the Office of Stateside Military Operations and work closely with military education centers to serve prospective and current students and facilitate hybrid class offerings and testing services to military/veteran and civilian students. The Military Education Coordinator is responsible for serving students via face-to-face advising, virtual advising, administrative support, recruitment/retention outreach, and test proctoring services for students on military installations and the surrounding areas. LOCATION: This position is 100% on-site position with travel to other military installations required to provide office coverage. This position is not eligible for telework or remote work. HOURS: M-F Full time hours from 7:30am - 4pm with some evening and occasional weekend hours as required. Specific work schedule will be provided by management and will be subject to change without notice based on business needs. This position is not eligible for Alternative Work Schedules. TRAVEL REQUIREMENTS: Day and overnight travel to other military installations and other UMGC locations may be required. SPECIFIC RESPONSIBILITIES INCLUDE: <ul><li> Provide students with superior customer service as an advocate and advisor throughout the academic cycle. Promote and support localized UMGC services to include hybrid classes, testing services, and graduation ceremonies as assigned at military installations and civilian sites where relevant. Provide operational and administrative duties as needed to ensure offices and test centers (if applicable) are properly maintained by the standards set by the military education center officers. </li><li> Maintain and expand knowledge and proficiency with UMGC systems to include all customer relationship management (CRM) databases to include Salesforce, Peoplesoft, and DMS. </li><li> Support management with creating, coordinating, and providing consistent outreach projects and services to military and civilian installations as assigned. Provide proactive input and creative support at local events to include Military Open Houses, College/Academic Fairs, and other specialized events. </li><li> Oversee applicable office resources and coordinate with management to request support for all IT assets and office supplies as needed. Ensure posted printed marketing materials are current and accurate and displayed attractively and in adherence to military requirements. </li><li> Maintain a positive relationship with the Education Services Officer (ESO), Test Control Officer (TCO), Specialists/Counselors (our military partners) and various testing services. Provide academic officers with periodic briefings as allowed to update military representatives on UMGC programs of interest. </li><li> Provide assistance to students that walk in, call, virtually, or email for admissions, registration, financial aid, student account information, National Testing Center information, and base access requests for classes. </li><li> Track and analyze site's statistical data on testing and class enrollments to provide input on scheduling for hybrid classes and proctoring. </li><li> Ensure the test center and hybrid classes are provided with adequate space and needed technologies for testing and class instruction. Ensure professors have base access and are briefed on UMGC base requirements in accordance with compliance on base security. </li><li> Ensure civilian students and professors are adequately prepared to attain base access for class allowing enough time to acquire needed passes and access. Must be available to start the first and last class(es) of each session, every semester, at locations that offer hybrid classes to provide students with guidance and professors with keys (or pick up keys), as needed. </li><li> Must attend local and national events, education fairs, conferences (includes annual commencement ceremony, as applicable). </li><li> Provide the Education Services Officer (ESO), Test Control Officer (TCO), and UMGC management prompt communication of any issues affecting staffing and test administration. </li><li> Assist with the registration process for administered exams at National Test Centers such as CLEP, DSST, Pearson VUE, Accuplacer and additional exams as required and if applicable. </li><li> Ensure testing rules and regulations are being enforced (when applicable) according to the policies of the respective testing services, DANTES, and UMGC. Maintain current Test Administrator certifications for the various testing companies such as CLEP, DSST and Pearson VUE and additional exams as required and if applicable. </li><li> Facilitate testing services software updates and maintenance; troubleshoot technical issues with the testing services support and UMGC IT, as needed and if applicable. </li><li> Provide in-person coverage to other locations to provide testing services and/or academic advising. </li><li> Perform all other duties as assigned and as needed. </li></ul> REQUIRED EDUCATION AND EXPERIENCE: <ul><li> Bachelor's degree from an accredited institution of higher learning </li><li> One (1) year of customer service experience, preferably in higher education. </li><li> Outstanding customer service skills with both internal and external customers required. </li><li> Strong organizational, communication and interpersonal skills, and capable of prioritizing and managing multiple projects and tasks. </li><li> Ability to proficiently use MS Office Products. </li></ul> PREFERRED EDUCATION AND EXPERIENCE: <ul><li> One (1) year experience working in a higher education environment, preferably with non-traditional students is preferred. </li><li> General knowledge of UMGC practices and procedures preferred. </li><li> Experience working with the military or military students, preferably in higher education. </li><li> Experience using PeopleSoft, Salesforce, and Microsoft 365. </li></ul>Knowledge, Skills, Abilities: Must have the ability and technical skills to use multiple interfaces proficiently and quickly, to include Microsoft Office, specifically Word, Excel, and PowerPoint. Effective and adept written and verbal communication skills as job responsibilities include regularly reaching out to prospective and current students as well as internal and external stakeholders. All submissions should include a cover letter and resume . The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu . Benefits Package Highlights:<ul><li>Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.</li><li>Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.</li><li>Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD.</li><li>Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).</li><li>Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.</li><li>Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.</li></ul> SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $46,500.00

Military Education Coordinator

Summary The Quality Assurance Engineer is responsible for the design, construction, validation, maintenance and overall compliance of facilities, systems and processes at Novartis Gene Therapies, Durham, N.C. About the Role Location: <ul><li>This position will be located in Durham, NC and will be able to work on Hybrid schedule </li></ul>Key Responsibilities:<ul><li>Provides QE support for clinical and commercial gene therapy products.</li><li>Support of all internal and external audits in support of product manufacturing.</li><li>Ensures Quality and Compliance aspects of design and work in collaboration with Engineering, technical functions, Manufacturing Operations to ensure that the facility is:<ul><li>Compliant with all appropriate regulations (e.g. FDA, EMEA and other major health authorities) for GMP manufacturing.</li><li>Capable of manufacturing products that are safe, effective and that meet all applied controls and specifications.</li><li>Capable to meet intended design goals of output volume, turnaround time and operating and product costs.</li></ul></li><li>Provides input on the translation of commercial product requirements into technical solutions that are capable of meeting defined CQAs (product Critical Quality Attributes) and CPPs (Critical Process Parameters).</li><li>Acts as Quality approver on project deliverables, as defined in the project plan.</li><li>Works with validation colleagues to define the initial asset life-cycle model and qualification and validation strategy, to ensure successful validation of the facility.</li><li>Authors and/or approves Standard Operating Procedures in support of project activity and deliverables.</li><li>Provides QA oversight of engineering, validation, and facilities activities related to maintaining a GMP facility in a validated state.</li><li>Acts as the Quality approver for change controls, deviations, and CAPAs required to maintain the manufacturing facility in a GMP state.</li><li>Works with supplier and Vendor Management colleagues to ensure that suppliers of goods and services for the new manufacturing facility are compliant and capable of fulfilling their contracted requirements.</li></ul>Essential Requirements:<ul><li>B.S. degree in preferably engineering, chemistry or biochemistry.</li><li>5 years' experience in Biotech/Pharmaceutical industry or 4 years' experience in Biotech/Pharmaceutical industry, with at least 2 years within Novartis Gene Therapies.</li><li>Experience with viral gene therapies, cell culture technologies and/or orphan disease indications is a plus.</li><li>Strong knowledge and application of the CFR's and cGMPs.</li><li>Comprehensive knowledge of FDA and EU regulations and experience in US and international regulatory agency inspections.</li><li>Direct experience with commissioning, qualification and validation to meet FDA and other health authority requirements.</li><li>Experience with deviations, CAPAs, and Change Controls.</li><li>Direct experience reviewing and/or authoring standard operating procedures and partnering with operations on product related investigations and deviations.</li><li>Excellent oral and written communication skills with strong technical writing experience required.</li><li>Ability to synthesize data and summarize outcomes to provide recommendations on compliant path forward</li></ul>Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $85,400 and $ 158,600 annually. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. #LI-Hybrid Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Quality Assurance Engineer

Summary This position will be located in East Hanover, NJ. About the Role Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation . The Insights and Decision Science (IDS) team is dedicated to enabling improved decision-making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a next-generation Customer 360 operating model. Reporting into the VP , Head of CRM Product Management and Strategy , t he VP , CRM Product Management Lead is pivotal in building a world-class product management organization, setting standards for product owner talent, and driving operational efficiencies and innovative delivery strategies. This role partners closely with business and IT leadership to deliver the next generation of CRM, ensuring alignment with enterprise strategy and transformation goals. The VP , CRM Product Management, will play a leadership role in enabling the next generation of CRM best practices to directly drive meaningful patient and customer outcomes. Major Accountabilities <ul><li> Build and lead a top-talent product management organization that sets operating standards and drives transformation for CRM across Novartis US </li></ul><ul><li> Build and manage the US CRM Roadmap, ensuring regular updates, transparency, and alignment with the US Commercial CRM strategy </li></ul><ul><li> Develop a deep understanding of current business processes and gaps to inform product delivery and process improvement. </li></ul><ul><li> Drive predictable product delivery for next-generation CRM , leveraging both traditional and agentic solutions. </li></ul><ul><li> Play a leadership role in the CRM governance framework , regularly provi di ng updates on status, impact, and opportunities </li></ul><ul><li> Optimize the investment in the CRM ecosystem, including prioritizing best practices ( eg, clicks vs. code, agentic vs. manual, UX optimization) and utilizing best-in-class solutions to business problems (including build vs. buy analysis as needed). </li></ul><ul><li> Create, improve, and scale business processes to support transformation and operational excellence and e stablish and maintain strong relationships with business leaders and cross-functional teams to ensure alignment and optimization </li></ul><ul><li> Collaborate with program teams to integrate business process changes with all aspects of transformation and e stablish, track, and report on key product metrics covering customer, business, usage, delivery ( e.g., release dates, scope , backlog health ) , and adoption rates. </li></ul><ul><li> Evangelize CRM strategy and impact across the organization through stakeholder meetings, leadership forums, and communications. </li></ul><ul><li> Collaborate closely with the CRM product and IT teams to ensure cross-functional alignment and optimizatio n . Maintain a deep understanding of the Life Sciences CRM landscape, including Salesforce and Veeva , as well as best practices across different industries . Maintain a deep understanding of the US commercial strategy and secure support from relevant business entities and stakeholders. </li></ul> Novartis seeks an accomplished product management leader with experience and demonstrated success transforming CRM within commercial operations . Strong management , partnership, and intellectual maturity are needed. A comprehensive understanding of best practices in CRM and AI applications for pharmaceutical sales and marketing , as well as the dynamics of the global healthcare environment, is crucial. Education (minimum/desirable): Bachelor's degree in a related field is required ; Master of Science and/or MBA preferred Additional qualifications are as follows: <ul><li> Proven success in leading product management for large-scale CRM transformation , including accountability for delivery, change management, UX , Governance, communication strategy, and risk and compliance mitigation </li></ul><ul><li> 1 2 + years of experience in product management, technology strategy, innovation, or leadership roles, preferably in the pharm aceutical , healthcare , or CRM sectors </li></ul><ul><li> Deep understanding of the CRM landscape (Sales, Marketing and Service) , including Salesforce, Veeva, and the major and evolving players in the ecosystem . </li></ul><ul><li> Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies </li></ul><ul><li> Experience managing and being accountable for the operations of large product management teams, including backlog health and prior i tization, agile practices and ceremonies, and driving strategic innovation </li></ul><ul><li> Strong understanding of generative AI technologies, machine learning, and data analytics, with a focus on practical applications </li></ul><ul><li> Excellent leadership skills with the ability to build and lead high-performing teams </li></ul><ul><li> People management experience within CRM, AI, technology, or data-driven environments required </li></ul><ul><li> Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial CRM strategy </li></ul><ul><li> Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions </li></ul><ul><li> Ability to adapt strategies and approaches in a rapidly evolving technological landscape </li></ul><ul><li> Deep understanding of and experience with CRM , AI, and Data platforms and architectures, including Salesforce ( Agentforce , Marketing Cloud, Health Cloud /Life Sciences Cloud , Data Cloud, Core platform), Veeva, OpenAI, and Snowflake (or similar data lake) . </li></ul>The pay range for this position at commencement of employment is expected to be between $ 261,100.00 and $ 484,900.00 a year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Vice President, CRM Product Management Lead

Summary As an Associate Director, within Novartis' US Internal Consulting team, the Lead Consultant plays a pivotal role in delivering excellence across projects, leading delivery outcomes, and executing initiatives that enhance team effectiveness. This role is instrumental in building trusted relationships with Executive Leadership Team stakeholders and developing the consulting team through strategic and operational leadership. About the Role Key responsibilities <ul><li>Own end-to-end medium complexity projects or workstreams within complex enterprise programs.</li></ul><ul><li>Build frameworks and approaches in consultation with Principal Consultants.</li><li>Manage project teams, including Consulting Managers and other junior team members, ensuring quality and timely outcomes.</li><li>Lead execution of key deliverables and provide insights.</li></ul><ul><li>Seek input from associates assigned to projects you're leading and their respective people managers to understand development needs, and actively support associates' growth and career development throughout project engagements.</li><li>Contribute to training content development and delivery.</li><li>Provide active feedback, coaching, and mentoring on internal and business projects. </li><li>Proven track record in leading process improvement projects, driving strategic initiatives, and developing internal talent across various industries and geographies. </li></ul>Essential Requirements <ul><li>Bachelor's degree in Business Administration, Management, or related fields. </li><li>10-12 years of experience utilizing core consulting skills, demonstrating analytical and strategic thinking, problem-solving, strong communication and interpersonal skills, adaptability, and proficiency in program and project management, as well as relevant industry tools and methodologies.</li><li>In-depth knowledge of the pharmaceutical and life sciences sector, particularly in the US market, including an understanding of industry dynamics, specific challenges, and regulatory requirements. </li><li>Minimum of 4 years in management consulting at a reputed global (e.g., Strategy, Big4, ZS, IQVIA) or boutique/local consulting firm. </li></ul>Desirable Requirements:<ul><li>MBA or relevant post-graduate degree. </li></ul><ul><li>Experience with Gen AI technologies leveraging generative AI tools and frameworks to enhance solution design, automate workflows, and drive innovation. It includes applying Gen AI to client engagements, identifying use cases, managing implementation roadmaps, and ensuring responsible AI practices throughout project delivery.</li><li>Additional certifications in AI, Agile, Change Management, Product Management, Design Thinking, PMP, etc. </li></ul>Benefits & Rewards The salary for this position is expected to range between $152,600.00 and $283,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Lead Consultant

Summary The Senior Quality Assurance Engineer is responsible for the design, construction, validation, maintenance and overall compliance of facilities, systems and processes at Novartis Gene Therapies, Durham, N.C. About the Role Location: <ul><li>This position will be located in Durham, NC and will be able to work on Hybrid schedule</li></ul>Key Responsibilities:<ul><li>Provides QE expertise to support clinical and commercial gene therapy products.</li><li>Full audit support of all internal and external audits in support of product manufacturing.</li><li>Ensures Quality and Compliance aspects of design and work in collaboration with Engineering, technical functions, Manufacturing Operations to ensure that the facility is:<ul><li>Compliant with all appropriate regulations (e.g. FDA, EMEA and other major health authorities) for GMP manufacturing.</li><li>Capable of manufacturing products that are safe, effective and that meet all applied controls and specifications.</li><li>Capable to meet intended design goals of output volume, turnaround time and operating and product costs.</li></ul></li><li>Provides strategic quality input on the translation of commercial product requirements into technical solutions that are capable of meeting defined CQAs (product Critical Quality Attributes) and CPPs (Critical Process Parameters).</li><li>Acts as Quality approver on project deliverables, as defined in the project plan.</li><li>Works with validation colleagues to define the initial asset life-cycle model and qualification and validation strategy, to ensure successful validation of the facility.</li><li>Plays a lead role in the planning, execution and closure of commissioning, qualification and validation activities from a Quality functional perspective.</li><li>Authors and/or approves Standard Operating Procedures in support of project activity and deliverables.</li><li>Provides QA oversight of engineering, validation, and facilities activities related to maintaining a GMP facility in a validated state.</li><li>Acts as the Quality approver of change controls, deviations, and CAPAs required to maintain the manufacturing facility in a GMP state.</li><li>Works with supplier and Vendor Management colleagues to ensure that suppliers of goods and services for the new manufacturing facility are compliant and capable of fulfilling their contracted requirements.</li></ul>Essential Requirements:<ul><li>B.S. degree in preferably engineering, chemistry or biochemistry.</li><li>7 years of experience in biopharmaceutical based GMP manufacturing operations.</li><li>Experience with viral gene therapies, cell culture technologies and/or orphan disease indications is a plus.</li><li>Strong knowledge and application of the CFR's and cGMPs.</li><li>Comprehensive knowledge of FDA and EU regulations and experience in US and international regulatory agency inspections.</li><li>Direct experience with commissioning, qualification and validation to meet FDA and other health authority requirements.</li><li>Experience with deviations, CAPAs, and Change Controls.</li><li>Direct experience reviewing and/or authoring standard operating procedures and partnering with operations on product related investigations and deviations.</li><li>Excellent oral and written communication skills with strong technical writing experience required.</li><li>Ability to synthesize data and summarize outcomes to provide recommendations on compliant path forward</li></ul>Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $103,600 and $ 192,400 annually. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. #LI-Hybrid Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Senior Quality Assurance Engineer

Summary The Manager, Technical Compliance, is responsible for all aspects of the Gene Therapies North Carolina Site Data Integrity Program, including creation, implementation, defining, monitoring and reporting KPIs, creating solutions for KPI improvement and continuous improvement of the program. In addition, the Manager is responsible for the maintenance and monitoring of that quality risk management program, Quality Engineering, QA IT, and CMC Facilitation. The manager will also be responsible for being the Data Integrity Lead for the GTxNC site. About the Role Location: This position will be located in Durham, NC and will be able to work on Hybrid schedule Key Responsibilities <ul><li> Manages a team that oversees quality engineering, QA IT and CMC Facilitation. </li><li> Manages the team to ensure on time delivery of compliance activities related to QA IT and Quality Engineering. </li><li> Manages the staff responsible for the regulatory CMC related launches and post-approval activities (post-approval changes, transfers, remediation, divestment, pruning and due diligence) of the site specific (global and local) products to ensure timely supply to the markets in compliance with current regulatory obligations and requirements </li><li> Maintenance and Monitoring of the Quality Risk Management Program </li><li> Proactively drives establishment of Data Integrity culture through implementation and monitoring of the Data Integrity program. </li><li> Serves as the site subject matter expert for all DI-related inquiries/trainings and DI assessment tools. </li><li> Identifies and maintains a network of functional Data Integrity (DI) Subject Matter Experts (SME)/ DI Champions within appropriate GxP functional areas (e.g. Manufacturing, Maintenance, MS&T, engineering, QA Ops, QC, etc.). </li><li> Determines strategy and collaborates with functional DI SMEs/DI Champions to drive behavioral change management activities to strengthen DI culture. </li><li> Drives continuous/sustainable improvement in detecting and mitigating DI risk by working with SMEs to embed DI focus in existing site programs, for example, self-inspection program, continuous improvement program, Gemba walks, etc. </li><li> Manages/Leads DI topics at site in investigations, rapid alerts, reviews and audits related to Data Integrity for both internal Novartis and external parties. </li><li> Facilitates the identification of high-risk data processes and systems (via risk assessment, gap assessment, data mapping, etc.). </li><li> Identify and champion opportunities for mid and long-term actions and strategies to reduce DI risk. </li><li> Implementation of DI tools, training materials and guidance (e.g. DI Key cards, Data mapping optimization, audit trail review) at the site according to defined strategy. </li><li> Responsible for supporting QA approval of quality management records for the QA quality systems team. </li></ul> Essential Requirements: <ul><li> BSc in Chemistry, Biology, Pharmacy, business, or related experience. </li><li> Advanced Degree in Quality / Regulatory, Business, Healthcare, Pharmacy, or Scientific discipline preferred. </li><li> Manages a team of 4+ employees. </li><li> 10 years' experience in Quality Systems, Quality / Regulatory Compliance, Operational GxP area(s) (Manufacturing / Development), Quality Control, Quality Assurance, Supplier Quality and / or Post Market Quality within the pharmaceutical, diagnostic and / or medical device industries. Experience in advanced therapies (CGT, RLT, etc) is preferred. </li><li> 5 years' of industry Data Integrity related experience. Prior experience with aseptic manufacturing is preferred. </li><li> Cross-functional experience in a GxP regulated pharmaceutical industry (e.g Quality Assurance), clinical operations, PV, preclinical operations, manufacturing/engineering operations, Quality Management Departments or equivalent external consultant positions with experience in quality risk management through application of ALCOA+ principles and 21CFR Part 11 requirements. Strong operational background preferred. </li><li> Knowledge of applicable cGMP regulations, for example, FDA Regulations (e.g., 21 CFR 4, 7, 11, 211, 212, 314, 803, 806, 820), ICH Guidelines, </li><li> EU Pharmaceutical Regulations and Directives, ISO Standards, etc. Strong experience in supporting DI programs, risk analysis, project management, budget, communication and presentation skills. </li><li> Prior experience successfully leading Health Authority Audits / Inspections, including, front room / back room, readiness, strategy and response to findings / observations. </li></ul>Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $132,300 and $ 245,700 annually. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. #LI-Hybrid Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Manager, Technical Compliance and Data Integrity Lead

Maintenance TechnicianJob Description- Repair and maintain electric 3 phase or single phase motors and replace if needed- Maintain all associated equipment for the electric motors, including drives (VFDs)- Install and repair all types of electronic equipment- Maintain and install electric services in plant buildings- Install new equipment - mount fixtures, run conduit, pull wire, connect wire, etc.- Perform PMs through work orders on plant equipment- Troubleshoot electrical breakdownsTwo shifts offerings available:<ul><li>1st shift - 7:00am - 3:00pm Monday - Friday</li><li>2nd shift - 3:00pm - 11:00pm - Monday - Friday</li></ul>Benefits<ul><li>$37.95/hr base rate, shift differential for off shifts putting the rate of $39/hr</li><li>$3,000 sign on bonus</li><li>11 paid holidays</li><li>PTO</li><li>Excellent medical benefit options</li><li>Advancement opportunity</li></ul>Job Type &amp; LocationThis is a Permanent position based out of Carlisle, PA.Pay and BenefitsThe pay range for this position is $78936.00 - $82056.00/yr.There are multiple grades for the role and candidates can progress through work hours completed and pay will increase accordingly.They have an excellent benefit package to offer! -401k, will match dollar for dollar for 3% then match 50% for next 2% - Medical, dental and vision - 11 Holidays - After 1 year, you receive 2 weeks vacation, then continues accrue. $3000 Sign on Bonus Broken to tiers- I can providePlease see notes + Attachments of 2025 Holiday Schedule + benefit GuideWorkplace TypeThis is a fully onsite position in Carlisle,PA.Application DeadlineThis position is anticipated to close on Dec 5, 2025. 
 
 <h4>About Aerotek:</h4>

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
 
 
Aerotek offers weekly pay, employee benefits including medical, dental &amp; vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Maintenance Technician - 39/hr, 3K Sign On Bonus

Job Title: Machine OperatorJob DescriptionWe are seeking dedicated and skilled Machine Operators to join our team across the 1st, 2nd and 3rd shifts. As a Machine Operator, you will play a crucial role in our production process, working with state-of-the-art machinery to produce high-quality products that meet customer specifications. You will receive extensive training to ensure you are fully prepared to excel in your role.Pay: $20-$24/hrBenefits/Company Info<ul><li>Strong benefits package</li><li>Excellent company culture, collaborative team environment</li><li>Small company feel</li><li>Clean and safe work environment</li></ul>Responsibilities<ul><li>Operate digital controlled machinery and auxiliary equipment to produce quality products that meet customer expectations and production goals.</li><li>Load raw material, correctly feed wire through the machine, and remove finished products.</li><li>Change machinery over from one product or package to another, performing quality welds using appropriate butt welders.</li><li>Conduct operator preventative maintenance on all production and support equipment as assigned.</li><li>Maintain accurate production and quality records using tools such as tape measures, micrometers, and calipers.</li><li>Understand and adhere to product quality, delivery, and scrap measurements.</li><li>Operate machinery efficiently and safely, following all safety procedures and policies, and wearing all assigned PPE.</li><li>Keep work area clean and organized for the next operator.</li><li>Participate in training, employee meetings, committees, and project teams as appropriate.</li><li>Operate a forklift as part of daily tasks, maintaining a valid license and passing OSHA-approved training.</li><li>Collaborate in a fast-paced, team-oriented environment with changing priorities.</li><li>Troubleshoot problems using standard problem-solving methods to direct support personnel in resolving issues.</li></ul>Job Type &amp; LocationThis is a Permanent position based out of York, PA.Pay and BenefitsThe pay range for this position is $40000.00 - $55000.00/yr.can be supplied upon requestWorkplace TypeThis is a fully onsite position in York,PA.Application DeadlineThis position is anticipated to close on Dec 5, 2025. 
 
 <h4>About Aerotek:</h4>

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
 
 
Aerotek offers weekly pay, employee benefits including medical, dental &amp; vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Machine Operator - 20-24/hr

Structural Steel Welder Job DescriptionWe are seeking an experienced Structural Steel Welder to join our team for the 2nd shift. This role involves welding structural steel, with minimal fabrication duties required initially. The position offers opportunities for overtime on the front end of the shift.Pay - $27-32/hrHours - 3pm - 12amWhy Work Here?Join a company with a great culture and over 90 years of history, known for its solid reputation and consistent growth. Be part of a team that values quality and craftsmanship.Responsibilities<ul><li>Perform welding operations adhering to FCAW standards</li><li>Operate equipment such as metal cutting saws, torches, plasmas, drills, weld gauges, material handling equipment, and grinders.</li><li>Set up welding machines for various job requirements and read welding symbols on plans and drawings.</li><li>Grind and perform various joint preparations, sequencing welds to prevent material distortion.</li></ul>Essential Skills<ul><li>5 or more years of experience in welding, preferably in structural steel.</li><li>Proficiency in MIG welding and flux core welding.</li><li>Ability to read and interpret blueprints and shop drawings.</li><li>Competence with measuring tools and understanding of welding symbols.</li></ul>Job Type &amp; LocationThis is a Permanent position based out of Lancaster, PA.Pay and BenefitsThe pay range for this position is $25.00 - $32.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Lancaster,PA.Application DeadlineThis position is anticipated to close on Dec 5, 2025. 
 
 <h4>About Aerotek:</h4>

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
 
 
Aerotek offers weekly pay, employee benefits including medical, dental &amp; vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Welder - 27-32/hr

Job Title: Assembly TechnicianJob DescriptionThe Assembly Technician will read blueprints and work orders to build custom machinery for the printing industry. They will take components, sub-assemblies, and electrical components to assemble printing machinery. Much of the work is done at a workbench, but some larger equipment will require forklift and overhead cranes to maneuver.Shift and PayFirst Shift: Monday-Friday, 7:00am - 3:30pm$20-$25/hr based on experienceWhy Work Here?Join a family-owned company with a strong sense of community and competitive benefits. Enjoy 90% company-paid benefits, 10 paid holidays, and 10 days off to start. Participate in company cookouts, and benefit from a culture that promotes growth from within. Many of our leaders, including the GM, Ops Manager, and Production Manager, have been promoted from within.Essential Skills<ul><li>Proficiency in reading blueprints and work orders.</li><li>Experience with hand and power tools.</li><li>Minimum of 2 years in mechanical assembly.</li></ul>Job Type &amp; LocationThis is a Permanent position based out of York, PA.Pay and BenefitsThe pay range for this position is $37440.00 - $52000.00/yr.Family owned company feel Competitive Benefits - 90% company paid. HSA offered to cover 50% of Deductible 10 Paid Holidays 1 Week PTO to Start 5 Merit PTO Days to earn with good attendance Company Cookouts Growth from within - GM, Ops Manager and Production Manager were all promoted from within!Workplace TypeThis is a fully onsite position in York,PA.Application DeadlineThis position is anticipated to close on Dec 5, 2025. 
 
 <h4>About Aerotek:</h4>

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
 
 
Aerotek offers weekly pay, employee benefits including medical, dental &amp; vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Assembly Technician - 20-25/hr, 1st Shift

Job DescriptionThis role will support the entire plant. Individuals must be able to work independently and be self-motivated. They will provide overall Electrical/Mechanical support in facility and equipment maintenance to minimize equipment/process downtime through effective troubleshooting of problems and preventative maintenance. Our company offers extensive growth and advancement opportunities.Shifts available:1st– 6:30am – 2:30pm2nd– 2:30pm – 10:30pm3rd– 10:30pm – 6:30amPay range - $32-35/hrBenefits<ul><li>Extensive opportunity for growth – compensation for Maintenance roles can increase to $45/hr</li><li>Bonus options</li><li>401k match</li><li>Paid Holidays</li><li>PTO</li><li>Excellent Benefits</li></ul><h1> </h1>Job Type &amp; LocationThis is a Permanent position based out of York, PA.Pay and BenefitsThe pay range for this position is $74443.20 - $78041.60/yr.Benefits include medical, dental, vision and basic life insurance. Employees are able to enroll in the company’s 401K Employee Saving Plan and may participate in its Employee Wellness Program. Employees will also receive paid time off in accordance with company policy and state law requirements.Workplace TypeThis is a fully onsite position in York,PA.Application DeadlineThis position is anticipated to close on Dec 5, 2025. 
 
 <h4>About Aerotek:</h4>

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
 
 
Aerotek offers weekly pay, employee benefits including medical, dental &amp; vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Maintenance Technician - 32-35/hr

<h1>Job Title: Welder and Fabricator</h1>Job Description:The Welder and Fabricator will be responsible for a variety of complex welding and fabrication projects in the Industrial Shop. They will interpret complex blueprints, layout, fabricate, and weld jobs of a wide variety, including structural steel, stairs, rails, and miscellaneous metals. Most of the welding is MIG and Flux Core.Shift and Pay:Monday - Friday - 6:00am to 2:30pm, overtime available $25-$30/hr depending on experienceResponsibilities:<ul><li>Interpret and work from complex blueprints for various projects.</li><li>Layout, fabricate, and weld structural steel, stairs, rails, and miscellaneous metals.</li><li>Perform MIG and Flux Core welding.</li><li>Operate overhead cranes to move materials safely.</li><li>Work independently at an assigned work station.</li><li>Support structural and miscellaneous departments.</li></ul>Essential Skills:<ul><li>3+ years of experience in Structural Steel or Misc. Metals Layout, Fitting, and Welding.</li><li>3+ years of experience in Blueprint Reading.</li><li>3+ years of experience in MIG and Flux Core Welding.</li></ul>Job Type &amp; LocationThis is a Permanent position based out of York, PA.Pay and BenefitsThe pay range for this position is $24.00 - $30.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in York,PA.Application DeadlineThis position is anticipated to close on Dec 5, 2025. 
 
 <h4>About Aerotek:</h4>

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
 
 
Aerotek offers weekly pay, employee benefits including medical, dental &amp; vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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