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Customer Accounts Advisor

The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance.
 
Customer Accounts Advisor
 
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.  Skills for Success   Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.  The Work   
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Sell customers on the benefits of timely lease agreement renewal payments </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist with merchandise returns and guest deliveries as directed by management </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Clean and certify merchandise in the Quality Assurance Center for all items personally returned </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Complete and maintain weekly vehicle maintenance sheet and route sheets daily </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Load, secure and protect product in company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Safely operate company vehicle </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist the Sales Team as needed</li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Any reasonable duties requested by management </li>
</ul>
Requirements
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   </li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Must meet DOT requirements to obtain certification in required states (United States)</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Two years of retail/customer service experience preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">High School diploma or equivalent preferred</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent interpersonal and communication skills</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proper telephone etiquette</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Uphold the Aaron’s Brand and protect company assets</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain a professional appearance</li>
<li style="min-height: 1.2em; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proficient computer skills </li>
</ul>
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Aaron’s Total Rewards 
</div>
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Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 
</div>
<div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid time off, including vacation days, sick days, and holidays  </li>
</ul>
</div>
<div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
<ul>
<li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Medical, dental and vision insurance  </li>
</ul>
</div>
<div style="margin: 0px; padding: 0px; user-select: text; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
<ul>
<li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: #000000; text-align: left; font-family: arial, helvetica, sans-serif; font-size: 10pt;">401(k) plan with contribution matching </li>
</ul>
</div>
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;">
 
</div>
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;"> </div>
</div>
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.       **Benefits vary based on full-time and part-time employment status.

Immediate Opportunities: Full-time Local Class A Casual CDL Truck Drivers
 

 

• Earn $33 per hour
 

 

• Casual on-call
 

 

• Local, home daily
 


 

 
You will drive:
 

 

• Late model, Penske Truck Leasing trucks

 

 

• Best-in-class specs designed for comfort

 

 

• Equipped with inward and outward-facing in-cab cameras helping to ensure safety for all

 

 
What you will do:
 

 

• Deliver palletized groceries to local stores

 

 

• Average 12 to 16 stops per week

 

 

• Maintain professional and courteous demeanor when interacting with customers
 


 

 
Schedule:
 

 

• 3 to 4 day work week: Friday through Sunday

 

 

• Dispatch time 1 am

 

 



 

 
Why Penske?
 

 

Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class A Truck Driver for Penske. When you join Penske, you join a team of professional truck drivers committed to delivering products safely and on time. And we’re proud to haul freight for some of the world’s leading brands. (Yes, we’re more than just the yellow trucks.)

 

 


 

 

But it’s more than that. It’s about incredible customer service and building relationships with your accounts. When you drive for Penske, you’re representing Penske, but you’re also representing your clients. In fact, you’ll probably be driving their branded trucks and wearing their uniform.

 

 


 

 

You’ll be on the move with Penske and so will your career. We have tons of training opportunities for you. And with locations across the nation, you can also move to a new city.

 

 


 

 

Best of all, you’ll be with a stable, nationwide company that is known for having the best equipment, great management, clear communication and a fantastic safety record. We pay every Friday, and for most of our driving positions, you’re home daily. Yes, daily. Are you ready to take it to the next level? Come drive for Penske.

 

 


 

 



 

 



 

 



 

 



 

 
Qualifications:
 

 
• Valid Class A CDL required. Applicants must be domiciled in the U.S. and licensed in their state of residence
 

 
• Currently hold, or ability to obtain, a non-excepted interstate DOT medical card required
 

 
• 1 year of documented tractor-trailer experience in the last 3 years required, or 2 years of documented tractor-trailer experience in the last 5 years
 

 
• 3 years DMV/MVR record with two or fewer moving violations or accidents
 

 
• Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines
 

 
• Regular, predictable, full attendance is an essential function of the job
 

 
• In order to be compliant with federal law (49 C.F.R. 391.11(b)(2)), this role requires English language proficiency.
 

 
• Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required
 

 
• This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
 

 
Physical Requirements:
 

 
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

 
• The associate must be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
 

 
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
 

 
• The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area.
 

 
Penske is an Equal Opportunity Employer.
 

 
About Penske Logistics
 
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
 

 
Job Category: Driver
 

 
Job Family: Drivers
 

 
Address: 33400 Dowe Ave
 

 
Primary Location: US-CA-Union City
 

 
Employer: Penske Logistics LLC
 

 
Req ID: 2512725

Truck Driver - Local Class A Casual - Penske Logistics

Immediate Opportunities: Full-time Local Class A CDL Truck Drivers
 

 


 

 
• Average $97000 annually
 

 
• Additional $3000 annual safety bonus
 

 
• 4-day work week
 

 
• Local, home daily
 

 


 

 
You will drive:
 

 

• Late model, Penske Truck Leasing trucks

 

 

• Best-in-class specs designed for comfort

 

 

• Equipped with inward and outward-facing in-cab cameras helping to ensure safety for all

 

 



 

 
What you will do:
 

 

• Driver will deliver palletized groceries to local stores

 

 

• Pallet breakdowns not required

 

 

• Home daily

 

 



 

 
Schedule:
 

 

• Friday through Monday

 

 

• PM start time

 

 

• Additional $200 incentive for additional days worked

 

 



 

 
Comprehensive benefits package includes:
 

 

• Paid vacation and holidays day one

 

 

• Generous retirement benefits

 

 

• Excellent health care coverage-medical, dental, and vision

 

 

• Short and long-term disability; life and AD&D insurance

 

 

• Company-provided uniforms

 

 

• Employee discount benefit program

 

 

• Driver referral bonus program up to $5000 per referral

 

 

• Safety incentive program

 

 

• Premier Driver Recognition Program

 

 



 

 

Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits/
 

 
FMCSA’s Safety and Fitness Records SAFER system’s web address: https://safer.fmcsa.dot.gov
 

 
Penske Logistics' DOT Number: 268015
 

 


 

 
Why Penske?
 

 

Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class A Truck Driver for Penske. When you join Penske, you join a team of professional truck drivers committed to delivering products safely and on time. And we’re proud to haul freight for some of the world’s leading brands. (Yes, we’re more than just the yellow trucks.)

 

 


 

 

But it’s more than that. It’s about incredible customer service and building relationships with your accounts. When you drive for Penske, you’re representing Penske, but you’re also representing your clients. In fact, you’ll probably be driving their branded trucks and wearing their uniform.

 

 


 

 

You’ll be on the move with Penske and so will your career. We have tons of training opportunities for you. And with locations across the nation, you can also move to a new city.

 

 


 

 

Best of all, you’ll be with a stable, nationwide company that is known for having the best equipment, great management, clear communication and a fantastic safety record. We pay every Friday, and for most of our driving positions, you’re home daily. Yes, daily. Are you ready to take it to the next level? Come drive for Penske.

 

 


 

 



 

 



 

 



 

 



 

 
Qualifications:
 

 
• Valid Class A CDL required. Applicants must be domiciled in the U.S. and licensed in their state of residence
 

 
• Currently hold, or ability to obtain, a non-excepted interstate DOT medical card required
 

 
• 1 year of documented tractor-trailer experience in the last 3 years required, or 2 years of documented tractor-trailer experience in the last 5 years
 

 
• 3 years DMV/MVR record with two or fewer moving violations or accidents
 

 
• Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines
 

 
• Regular, predictable, full attendance is an essential function of the job
 

 
• In order to be compliant with federal law (49 C.F.R. 391.11(b)(2)), this role requires English language proficiency.
 

 
• Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required
 

 
• This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
 

 
Physical Requirements:
 

 
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

 
• The associate must be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
 

 
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
 

 
• The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area.
 

 
Penske is an Equal Opportunity Employer.
 

 
About Penske Logistics
 
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
 

 
Job Category: Driver
 

 
Job Family: Drivers
 

 
Address: 8751 Gas House Pike
 

 
Primary Location: US-MD-Frederick
 

 
Employer: Penske Logistics LLC
 

 
Req ID: 2513279

Truck Driver - Local Class A - Penske Logistics

DescriptionCitizens Wealth Management is honored to be a high quality provider in the investment services industry and is focused on growing our market share in the states we currently operate.  We are currently hiring talented Financial Advisors who proactively identify and sell a broad array of Investment and Insurance products to customers.The Virtual Financial Advisor is a key role within our Wealth Management division and is responsible for delivering personalized financial strategies to mass affluent clientele. The Virtual Financial Advisor will be based out of a Citizens corporate office location and work with customers virtually via phone and video.  The primary objective of this trusted advisor is to grow client assets, retain and acquire new clients through being the single point of contact for investment needs. The Virtual Financial Advisor will be required to maintain compliance with all Citizens Financial Group policies and procedures, as well as, regulatory and legal requirements. This role will require a holistic delivery, in a virtual capacity, of outstanding service and sales solutions to meet clients’ financial needs and goals.The successful candidate will work with a set circuit of branches and engage with customers in a virtual capacity to determine their investment needs, recommend investment strategies and present investment choices by analyzing the client’s information including assets, income, debts and other liabilities, cash flow and tax status. The Virtual Financial Advisor compares and evaluates possible investment options and identifies investment strategies and potential products based on their knowledge of market conditions and the client’s circumstances. The Virtual Financial Advisor strives to meet and exceed identified sales goals.  The Virtual Financial Advisor will proactively engage potential new clients to promote and sell investment products and services, while developing strong working relationships with branch personnel. Primary responsibilities include<ul><li>Focus on clients: Aspire to deliver world-class customer service</li><li>Drive sales: Analyze the client’s investment needs and achieve sales growth goals by delivering an exceptional virtual experience</li><li>Build book of business: Proactively seek ways to develop and expand client relationships</li><li>Maximize personal efficiency: Have attention to detail, be self-motivation, and resourcefulness to achieve branch and personal goals</li><li>Grow your own capabilities: Actively participate in opportunities to expand knowledge, influencing and interpersonal skills</li></ul>Qualifications, Education, Certifications and/or Other Professional Credentials<ul><li>​​​​Active Series 7, 66 (65 and 63), and life insurance licenses</li><li>Established track record of top-ranked sales performance</li><li>Experience and comfort with virtual and phone-based servicing and sales, ideally financial or investment product sales</li><li>Able to adapt quickly to changing requirements or environments</li></ul>Hours and Work Schedule<ul><li>Hours per Week: 40 </li><li>Work Schedule: M-F</li><li>Location: Hybrid Schedule </li></ul>Pay TransparencyThe salary range for this position is $65,000 - $70,000 per year plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.  We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment OpportunityCitizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Virtual Financial Advisor - Westwood, MA

DescriptionCitizens Wealth Management is honored to be a high quality provider in the investment services industry and is focused on growing our market share in the states we currently operate.  We are currently hiring talented Financial Advisors who proactively identify and sell a broad array of Investment and Insurance products to customers.The Virtual Financial Advisor is a key role within our Wealth Management division and is responsible for delivering personalized financial strategies to mass affluent clientele. The Virtual Financial Advisor will be based out of a Citizens corporate office location and work with customers virtually via phone and video.  The primary objective of this trusted advisor is to grow client assets, retain and acquire new clients through being the single point of contact for investment needs. The Virtual Financial Advisor will be required to maintain compliance with all Citizens Financial Group policies and procedures, as well as, regulatory and legal requirements. This role will require a holistic delivery, in a virtual capacity, of outstanding service and sales solutions to meet clients’ financial needs and goals.The successful candidate will work with a set circuit of branches and engage with customers in a virtual capacity to determine their investment needs, recommend investment strategies and present investment choices by analyzing the client’s information including assets, income, debts and other liabilities, cash flow and tax status. The Virtual Financial Advisor compares and evaluates possible investment options and identifies investment strategies and potential products based on their knowledge of market conditions and the client’s circumstances. The Virtual Financial Advisor strives to meet and exceed identified sales goals.  The Virtual Financial Advisor will proactively engage potential new clients to promote and sell investment products and services, while developing strong working relationships with branch personnel. Primary responsibilities include<ul><li>Focus on clients: Aspire to deliver world-class customer service</li><li>Drive sales: Analyze the client’s investment needs and achieve sales growth goals by delivering an exceptional virtual experience</li><li>Build book of business: Proactively seek ways to develop and expand client relationships</li><li>Maximize personal efficiency: Have attention to detail, be self-motivation, and resourcefulness to achieve branch and personal goals</li><li>Grow your own capabilities: Actively participate in opportunities to expand knowledge, influencing and interpersonal skills</li></ul>Qualifications, Education, Certifications and/or Other Professional Credentials<ul><li>​​​​Active Series 7, 66 (65 and 63), and life insurance licenses</li><li>Established track record of top-ranked sales performance</li><li>Experience and comfort with virtual and phone-based servicing and sales, ideally financial or investment product sales</li><li>Able to adapt quickly to changing requirements or environments</li></ul>Hours and Work Schedule<ul><li>Hours per Week: 40</li><li>Work Schedule: Varies</li><li>Location: Hybrid Schedule </li></ul>Pay TransparencyThe salary range for this position is $65,000 - $70,000 per year plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.  We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment OpportunityCitizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Virtual Financial Advisor - Boston, MA

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.  At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! This job is considered a leader in the provision of patient care utilizing the Nursing Process within the framework of the Nurse Practice Act, ANA Code for Nurses and Scope & Standards of Practice. The RN effectively delegates, directs and assists licensed and ancillary team members. Assumes accountability for quality patient outcomes, exhibits sensitivity to cultural, ethnic and religious diversity in all interactions, and maintains involvement in activities aimed toward the achievement of unit and the department’s strategic goals and objectives. Demonstrates professional responsibility and accountability for his/her own practice and supports the company's philosophy of nursing.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion. ��EducationRequired - Registered Nurse Diploma Preferred - Associate's or Bachelor's degree in Nursing Work Experience Required - None CertificationsRequired - Current RN License in the state of practiceCurrent Basic Life Support (BLS) certification from the American Heart AssociationPreferred - Certification in clinical specialty area  Knowledge Skills and Abilities (KSAs)<ul><li>Must have computer skills and dexterity required for data entry and retrieval of patient information.</li><li>Must be proficient with Windows-style applications, various software packages specific to role and keyboard.</li><li>Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.</li><li>Good organizational skills.</li><li>Good time management skills and self-directed.</li><li>Demonstrates good judgement.</li><li>Good interpersonal skills.</li></ul>Job Duties<ul><li>Effectively uses the Nursing Process in the delivery of patient care.</li><li>Assesses learning needs and implement teaching strategies appropriate for the diverse needs of the patient, family and other groups or disciplines.</li><li>Communicates, delegates and manages nursing team resources (human and fiscal) properly and serves as a leader and partner on the Interdisciplinary Team.</li><li>Utilizes data, information and knowledge to evaluate and promote change in order to achieve optimal outcomes.</li><li>Embraces concepts and behaviors that enhance customer satisfaction and employee morale and improvement in the profession of nursing.</li><li>Other related duties as required.</li></ul> The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. This employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.  Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.Duties performed routinely require exposure to blood, body fluid and tissue. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.Are you ready to make a difference? Apply Today!Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Registered Nurse (RN) - Emergency Department - PRN

Job Family:General Coding Travel Required:None Clearance Required:None<div><div><div>This position is fully remoteWhat You Will Do:</div></div></div><div><ul><li>Under the direction of the Director of Revenue Integrity, the Revenue Integrity Coding Billing Specialist provides revenue cycle support services through efficient review and timely resolution of assigned Medicare and third party payer accounts that are subject to pre-bill claim edits, hospital billing scrubber bill hold edits, and claim denials. This position is 100% remote.Daily duties for this position include:<ul><li>Responsible for the daily resolution of assigned claims with applicable Revenue Integrity pre-bill edits and/or specific Revenue Integrity Hold Codes in the hospital billing scrubber. Tasks associated with this work include resolving standard billing edits such as:</li><li>Correct Coding Initiatives (CCI) </li><li>Medically Unlikely Edits (MUE) </li><li>Medical Necessity edits</li><li>Other claim level edits as assigned</li><li>As needed, review clinical documentation and diagnostic results as appropriate to validate and apply applicable ICD-10, CPT, HCPCS codes and associated coding modifiers.</li><li>Responsible for daily resolution of assigned claims with Revenue Integrity specific denials in the Guidehouse METRIX℠ system.</li><li>Ensures coding and billing practices are in compliance with Federal/State guidelines by utilizing various types of authoritative information.</li><li>Maintains current knowledge of Medicare, Medicaid, and other third-party payer billing compliance guidelines and requirements.</li><li>Other duties commensurate with skills and experience as determined by the Director of Revenue Integrity.</li></ul>What You Will Need: <ul><li>High School Diploma or equivalent</li><li>5+ years of Revenue Integrity experience</li><li>AAPC or AHIMA coding certification. </li><li>Experience in ICD-10, CPT and HCPCS Level II Coding.</li><li>Expertise in determining medical necessity of services provided and charged based on provider/clinical documentation.</li><li>Knowledge, understanding and proper application of Medicare, Medicaid, and third-party payer UB-04 billing and reporting requirements including resolution of CCI, MUE and Medical Necessity edits applied to claims.</li><li>Proficiency in determining accurate medical codes for diagnoses, procedures and services performed in the outpatient setting. For example: emergency department visits, outpatient clinic visits, same day surgeries, diagnostic testing (radiology, imaging, and laboratory), and outpatient therapies (physical therapy, occupational therapy, speech therapy, and chemotherapy)</li><li>Knowledge of current code bundling rules and regulations along with proficiency on issues regarding compliance, and reimbursement under outpatient grouping systems such as Medicare OPPS and Medicaid or Commercial Insurance EAPG’s.</li><li>Knowledge and understanding of hospital charge description master coding systems and structures.</li><li>Strong verbal, written and interpersonal communication skills.</li><li>Ability to produce accurate, assigned work product within specified time frames.</li></ul>What Would Be Nice To Have:<ul><li>5 years' experience in Revenue Integrity Coding and Billing</li><li>Hospital medical billing and auditing experience</li><li>Associate's degree</li></ul>#IndeedSponsored#LI- Remote #LI-DNI</li></ul></div>The annual salary range for this position is $56,000.00-$94,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:<ul><li>Medical, Rx, Dental & Vision Insurance</li><li>Personal and Family Sick Time & Company Paid Holidays</li><li>Position may be eligible for a discretionary variable incentive bonus</li><li>Parental Leave</li><li>401(k) Retirement Plan</li><li>Basic Life & Supplemental Life</li><li>Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts</li><li>Short-Term & Long-Term Disability</li><li>Tuition Reimbursement, Personal Development & Learning Opportunities</li><li>Skills Development & Certifications</li><li>Employee Referral Program</li><li>Corporate Sponsored Events & Community Outreach</li><li>Emergency Back-Up Childcare Program</li></ul>About GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Revenue Integrity Coding Billing Specialist (remote)

Job Family:General Coding Travel Required:None Clearance Required:None<div>What You Will Do:</div><div><ul><li>Under the direction of the Director of Revenue Integrity, the Revenue Integrity Coding Billing Specialist provides revenue cycle support services through efficient review and timely resolution of assigned Medicare and third-party payer accounts that are subject to pre-bill claim edits, hospital billing scrubber bill hold edits, and claim denials. This position is 100% remote.Daily duties for this position include:<ul><li>Responsible for the daily resolution of assigned claims with applicable Revenue Integrity pre-bill edits and/or specific Revenue Integrity Hold Codes in the hospital billing scrubber. Tasks associated with this work include resolving standard billing edits such as:</li><li>Correct Coding Initiatives (CCI) </li><li>Medically Unlikely Edits (MUE) </li><li>Medical Necessity edits</li><li>Other claim level edits as assigned</li><li>As needed, review clinical documentation and diagnostic results as appropriate to validate and apply applicable ICD-10, CPT, HCPCS codes and associated coding modifiers.</li><li>Responsible for daily resolution of assigned claims with Revenue Integrity specific denials in the Guidehouse METRIX℠ system.</li><li>Ensures coding and billing practices are in compliance with Federal/State guidelines by utilizing various types of authoritative information.</li><li>Maintains current knowledge of Medicare, Medicaid, and other third-party payer billing compliance guidelines and requirements.</li><li>Other duties commensurate with skills and experience as determined by the Director of Revenue Integrity.</li></ul>What You Will Need: <ul><li>High School Diploma or equivalent</li><li>5+ years of Revenue Integrity experience</li><li>AAPC or AHIMA coding certification. </li><li>Experience in ICD-10, CPT and HCPCS Level II Coding.</li><li>Expertise in determining medical necessity of services provided and charged based on provider/clinical documentation.</li><li>Knowledge, understanding and proper application of Medicare, Medicaid, and third-party payer UB-04 billing and reporting requirements including resolution of CCI, MUE and Medical Necessity edits applied to claims.</li><li>Proficiency in determining accurate medical codes for diagnoses, procedures and services performed in the outpatient setting. For example: emergency department visits, outpatient clinic visits, same day surgeries, diagnostic testing (radiology, imaging, and laboratory), and outpatient therapies (physical therapy, occupational therapy, speech therapy, and chemotherapy)</li><li>Knowledge of current code bundling rules and regulations along with proficiency on issues regarding compliance, and reimbursement under outpatient grouping systems such as Medicare OPPS and Medicaid or Commercial Insurance EAPG’s.</li><li>Knowledge and understanding of hospital charge description master coding systems and structures.</li><li>Strong verbal, written and interpersonal communication skills.</li><li>Ability to produce accurate, assigned work product within specified time frames.</li></ul>What Would Be Nice To Have:<ul><li>5 years' experience in Revenue Integrity Coding and Billing</li><li>Hospital medical billing and auditing experience</li><li>Associate's degree</li></ul>#IndeedSponsored#LI- Remote #LI-DNI</li></ul></div>The annual salary range for this position is $56,000.00-$94,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:<ul><li>Medical, Rx, Dental & Vision Insurance</li><li>Personal and Family Sick Time & Company Paid Holidays</li><li>Position may be eligible for a discretionary variable incentive bonus</li><li>Parental Leave</li><li>401(k) Retirement Plan</li><li>Basic Life & Supplemental Life</li><li>Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts</li><li>Short-Term & Long-Term Disability</li><li>Tuition Reimbursement, Personal Development & Learning Opportunities</li><li>Skills Development & Certifications</li><li>Employee Referral Program</li><li>Corporate Sponsored Events & Community Outreach</li><li>Emergency Back-Up Childcare Program</li></ul>About GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family:General Coding Travel Required:None Clearance Required:None<div><div><div>This position is fully remoteWhat You Will Do:</div></div></div><div><ul><li>Under the direction of the Director of Revenue Integrity, the Revenue Integrity Coding Billing Specialist provides revenue cycle support services through efficient review and timely resolution of assigned Medicare and third party payer accounts that are subject to pre-bill claim edits, hospital billing scrubber bill hold edits, and claim denials. This position is 100% remote.Daily duties for this position include:<ul><li>Perform Charge Master Reconciliation audits to ensure departments are following policy and capturing all necessary charges.</li><li>Incorporating a audit scorecard for charge reconciliation audits</li><li>Escalate departments noncompliant with policy and provide action plan when needed</li><li>Responsible for the daily resolution of assigned claims with applicable Revenue Integrity pre-bill edits and/or specific Revenue Integrity Hold Codes in the hospital billing scrubber. Tasks associated with this work include resolving standard billing edits such as:</li><li>Correct Coding Initiatives (CCI) </li><li>Medically Unlikely Edits (MUE) </li><li>Medical Necessity edits</li><li>Other claim level edits as assigned</li><li>As needed, review clinical documentation and diagnostic results as appropriate to validate and apply applicable ICD-10, CPT, HCPCS codes and associated coding modifiers.</li><li>Responsible for daily resolution of assigned claims with Revenue Integrity specific denials in the Guidehouse METRIX℠ system.</li><li>Ensures coding and billing practices are in compliance with Federal/State guidelines by utilizing various types of authoritative information.</li><li>Maintains current knowledge of Medicare, Medicaid, and other third-party payer billing compliance guidelines and requirements.</li><li>Other duties commensurate with skills and experience as determined by the Director of Revenue Integrity.</li></ul>What You Will Need: <ul><li>High School Diploma or equivalent</li><li>5+ years of Revenue Integrity experience</li><li>AAPC or AHIMA coding certification. </li><li>Experience in ICD-10, CPT and HCPCS Level II Coding.</li><li>Expertise in determining medical necessity of services provided and charged based on provider/clinical documentation.</li><li>Knowledge, understanding and proper application of Medicare, Medicaid, and third-party payer UB-04 billing and reporting requirements including resolution of CCI, MUE and Medical Necessity edits applied to claims.</li><li>Proficiency in determining accurate medical codes for diagnoses, procedures and services performed in the outpatient setting. For example: emergency department visits, outpatient clinic visits, same day surgeries, diagnostic testing (radiology, imaging, and laboratory), and outpatient therapies (physical therapy, occupational therapy, speech therapy, and chemotherapy)</li><li>Knowledge of current code bundling rules and regulations along with proficiency on issues regarding compliance, and reimbursement under outpatient grouping systems such as Medicare OPPS and Medicaid or Commercial Insurance EAPG’s.</li><li>Knowledge and understanding of hospital charge description master coding systems and structures.</li><li>Strong verbal, written and interpersonal communication skills.</li><li>Ability to produce accurate, assigned work product within specified time frames.</li></ul>What Would Be Nice To Have:<ul><li>5 years' experience in Revenue Integrity Coding and Billing</li><li>Hospital medical billing and auditing experience</li><li>Associate's degree</li></ul>#IndeedSponsored#LI- Remote #LI-DNI</li></ul></div>The annual salary range for this position is $56,000.00-$94,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:<ul><li>Medical, Rx, Dental & Vision Insurance</li><li>Personal and Family Sick Time & Company Paid Holidays</li><li>Position may be eligible for a discretionary variable incentive bonus</li><li>Parental Leave</li><li>401(k) Retirement Plan</li><li>Basic Life & Supplemental Life</li><li>Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts</li><li>Short-Term & Long-Term Disability</li><li>Tuition Reimbursement, Personal Development & Learning Opportunities</li><li>Skills Development & Certifications</li><li>Employee Referral Program</li><li>Corporate Sponsored Events & Community Outreach</li><li>Emergency Back-Up Childcare Program</li></ul>About GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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Revenue Integrity Coding Billing Specialist (remote)

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Revenue Integrity Coding Billing Specialist (remote)

Revenue Integrity Coding Billing Specialist (remote)

Revenue Integrity Coding Billing Specialist (remote)

Revenue Integrity Coding Billing Specialist (remote)

Revenue Integrity Coding Billing Specialist (remote)

Revenue Integrity Coding Billing Specialist (remote)

Revenue Integrity Coding Billing Specialist (remote)

Revenue Integrity Coding Billing Specialist (remote)

Revenue Integrity Coding Billing Specialist (remote)

Revenue Integrity Coding Billing Specialist (remote)

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