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- Server/Network/rPDU device rack, stack and cable incl. Cable Management - Rack/MOR Cabling - General supervised Deployment support - Decommission IT equipment (server and network under MSFT supervision), DBD removal only (does not perform any scanning) - Physical audits of datacenter assets - Basic Server (Discrete/Rack-based) repair following documented procedures - Physically assist in moving and racking equipment - Maintain data center facilities removing debris and empty boxes once no longer needed - Hard drive shredding - Moving Locked DBD Bins to shred area - Audit and inventory management support &amp; spine clean up - Physical audit of drinks/stationary on campus and reorder as necessary through CBRE/Staples - Perform rack movementAdditional Skills &amp; QualificationsMust be willing to get their hands dirty when the time calls for it, working a pallet jack, running cables in the data center, inventory of devices/equipment. This isn't a strictly technical role.

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Data Center Technician

Responsibilities: • Will be handling about 35-45 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call. • This person will be responsible for handling inbound calls pertaining to insurance servicing questions. • Will receive questions from borrowers, insurance agents and financial institutions. • The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions. • Majority of calls will be in regards to payment and/or coverage questions. • The CSR must be able to multi-task between various systems to research and document the phone calls. • The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis. • Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner. MUST HAVE: • At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service) • Efficient in using a windows PC computer and navigating their software system (super easy to learn) • typing: at least 35 WPM • Good verbal and written communication skills (will be on the phone all day and be required to follow up via email in some instances) • internet connection - will be required to train remote and work remote. • Reliable transportation NICE TO HAVE: • 2+ years of call center experience • Insurance or mortgage background

Customer Service Representative

Job DescriptionPosition Overview: As a Member Services Representative, you will be the first point of contact for members seeking assistance with their health plan benefits, account status, and service-related inquiries. This is a high-impact role requiring empathy, attention to detail, and a commitment to delivering exceptional service. Key Responsibilities: -Respond to inbound calls and digital inquiries from Medicare and Medicaid members regarding benefits, claims, payments, and services. -Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system according to compliance and procedural standards. -Collaborate with internal departments and external partners (e.g., medical groups, facilities) to resolve complex issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching sessions to maintain up-to-date knowledge of products and procedures.Additional Skills &amp; Qualificationso Must have a High School Diploma or GED o Must be flexible to work varied shifts ranging anywhere from 8 a.m. to 8 p.m., seven days a week. o Possess excellent listening skills/ability to analyze for resolution and be solution-oriented. o Must possess above-average verbal and written communication skills, proven soft skill abilities/proficiency, a strong attention to detail, and an interest in preventing errors. o Demonstrate critical thinking and decision-making abilities. o Must possess demonstrated competency in Windows (*Outlook, Word, Internet Explorer, Excel, and PowerPoint). o Ability to deliver ‘delightful’ customer service experiences and build customer satisfaction and loyalty. o Strike a positive and cooperative tone with both customers and coworkers. o Possess a positive attitude, is upbeat, outgoing, and confident. o Be self-reliant and dependable, ability to work independently and as a team. o Be patient, stress-tolerant, and show empathy. o Ability to thrive in a lively working environment and multi-task. o Ability to accept constructive feedback. o Possess ability and/or some experience in presentation capability to individuals, groups, and leadership audiences. o Ability to mentor peer group in best practice standards o Must be a team player, self-starter, and have demonstrated initiative. o Must be able to build and/or retain excellent customer relationships. o Must possess the ability to problem solve and resolve customer complaints. o Must possess the ability to upsell our products and our company, possess a sales aptitude, be passionate about our products and our customers. o Must possess basic reading, writing, and arithmetic skills (reading/math comprehension). o Must be able to do some travel. o Service-oriented, actively looking for ways to help people. o Meet quality, productivity, and behavior expectations.

Member Services Representative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: <ul><li>Overall store management, supervision, and policy implementation</li><li>Sales and inventory management</li><li>Employee staffing, training, and development</li><li>Financial management</li><li>Customer service leadership</li></ul> Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications <ul><li>Deductive reasoning ability, advanced analytical skills and computer skills.</li><li>Advanced communication skills, leadership, supervision, and influencing skill</li><li>Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise</li></ul> Preferred Qualifications <ul><li>Experience as a retail manager or supervisor</li></ul> Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.00 - $28.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Operations Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications <ul><li>Must be at least 16 years of age </li><li>Licensure requirements vary by state </li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted </li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately </li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times </li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription </li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS: </li><li>Remaining upright on the feet, particularly for sustained periods of time </li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another </li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm </li><li>Extending hand(s) and arm(s) in any direction </li><li>Bending body downward and forward by bending spine at the waist </li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles </li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately </li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication </li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts </li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul> Preferred Qualifications <ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting </li><li>Previous experience as a Pharmacy Technician </li><li>PTCB National Certification</li></ul> Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $16.00 - $25.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Pharmacy Technician

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Anticipated Weekly Hours 25 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $25.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management <ul><li>Work effectively with store management and store crews</li><li>Supervise the store's crew through assigning, directing and following up of all activities</li><li>Effectively communicate information both to and from store management and crews 2. Customer Service</li><li>Assist customers with their questions, problems and complaints</li><li>Promote CVS customer service culture. (Greet, offer help, and thank)</li><li>Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers</li><li>Maintain customer/patient confidentiality</li><li></li><li>Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications<ul><li>Experience in retail</li></ul> Education High School diploma or equivalent preferred but not required. </li></ul> Anticipated Weekly Hours 28 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Shift  Supervisor Trainee

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Join CVS Health's Digital Workplace AI team and help define the future of how 300,000+ colleagues find information, collaborate, and work smarter. As a Data Scientist on the Lumina Agentic team, you'll design and deploy next-generation Agentic AI and RAG systems that transform CVS's internal knowledge ecosystem. This role blends data science (70%) and software engineering (30%) to bring cutting-edge GenAI applications into production-at enterprise scale. You'll collaborate with a multidisciplinary team of data scientists, engineers, and product managers to build intelligent systems that improve colleague productivity and reimagine the digital workplace. If you're passionate about building real-world GenAI systems that make work better for thousands of users, this is your opportunity to make a lasting impact at one of the world's most trusted healthcare companies. What You'll Do <ul><li> Design, train, and deploy retrieval-augmented generation (RAG) systems for knowledge discovery and assistance. </li><li> Develop Agentic AI applications that reason, take actions, and orchestrate complex workflows. </li><li> Build and maintain knowledge ingestion pipelines and connect them to scalable APIs and services. </li><li> Evaluate agentic systems for accuracy, bias, and quality. </li><li> Write and deploy microservices to Azure Kubernetes Service (AKS) using GitHub Actions CI/CD pipelines. </li><li> Collaborate with cross-functional partners to define goals, experiment rapidly, and ship solutions that matter. </li><li> Build data connectors and parsers to optimize data and knowledge extraction from documents and systems. </li></ul> What You'll Bring Soft Skills <ul><li> A self-starter with strong ownership-comfortable working with ambiguity and defining your own roadmap. </li><li> Excellent communicator who collaborates effectively across teams. </li><li> Thrives in an agile environment and enjoys rapid iteration. </li></ul> Data Science & GenAI <ul><li> Experience with RAG system design and optimization (prompt engineering, chunking, retrieval tuning). </li><li> Strong understanding of NLP, regex, parsing, and data cleaning. </li><li> Hands-on experience fine-tuning and deploying LLMs using frameworks such as LangChain or LangGraph </li><li> Familiarity with evaluation metrics for GenAI performance </li></ul> Software Engineering <ul><li> Solid Python skills and experience developing API-based services. </li><li> Proficiency with cloud platforms (Azure preferred) and containerized deployment (Docker, Kubernetes). </li><li> Understanding of CI/CD pipelines and DevOps best practices (GitHub Actions, testing automation). </li></ul> Required Qualifications <ul><li> 4+ years of programming experience in Python. </li><li> 1+ year of experience building RAG systems with LangChain or LangGraph or similar tools </li><li> 2+ year of experience working with LLMs and vector databases (MongoDB Atlas, Pinecone, or similar). </li><li> 2+ year experience with cloud computing (Azure preferred). </li><li> 2+ year of experience using Git and version control. </li></ul> Preferred Qualifications <ul><li> 2+ years of NLP experience (SpaCy, NLTK, BeautifulSoup). </li><li> Experience deploying LLM systems at scale (10K+ documents or large enterprise workloads). </li><li> Experience writing and deploying microservices in Kubernetes. </li><li> Experience with DevOps automation and CI/CD tools. </li><li> Strong debugging and code refactoring skills. </li><li> Familiarity with AI agents, memory architecture, routing, and moderation pipelines. </li><li> Experience designing analytics dashboards (Tableau, Power BI). </li><li> Located in Central or Eastern time zones. </li><li> Portfolio of GenAI or LLM projects strongly preferred. </li></ul> Education <ul><li>Bachelor's degree in Data Science, Computer Science, Engineering, or related field required from an accredited university.</li><li>Master's degree preferred.</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $79,310.00 - $158,620.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 11/22/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Data Scientist (GenAI)

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary : The Clinical Analyst role on the CVS Clinical Account Services team is a great opportunity for an individual with research and analytical interest to use their skills in a managed care pharmacy environment. The individual will, collect, analyze, and present clinical data. The individual will perform research and evaluate healthcare information from different sources to identify trends and business insights. The individual will utilize data tools to help the Clinical Advisors (Pharmacists) respond to data requests and support strategic clinical consultation to our client(s). The Clinical Analyst will work with Clinical Advisors on data requests primarily to support our Government Business Unit. This will include analyzing client data requests, regulatory requests, benefit documents, utilization management edits (prior authorization, quantity limits, step therapy, etc.), HEDIS and quality information, operational data, and other clinical programs. The Clinical Analyst will conduct research and translate this information into the appropriate data request format, consult with account teams and client contacts to fully understand client request, and work with internal partners to ensure the pharmacy benefit data is accurately represented per the request specifications. Responsibilities: - Supports clinical advisors to help meet client reporting requirements &bull; Support clinical advisors on data needed to support Pharmacy & Therapeutics committee &bull; Support clinical advisors on data needed to support regulatory requests &bull; Supports clinical advisors to help communicate client formulary changes to internal partners &bull; Clarifies needs and suggests innovative ideas to meet client/clinical advisor requests &bull; Provides consultative analysis of results and suggests additional analysis, if appropriate &bull; Consistently performs quality checks on reports and ensures data is accurate before sharing with clinical advisor &bull; Supports special projects and work groups as needed to improve efficiencies and client satisfaction &bull; Proactively suggest solutions and integrates best practices across accounts &bull; Suggests and creates innovative solutions for improving existing process flows &bull; Assists with reporting and analysis to identify utilization and support clinical mailings &bull; Support custom formularies- upload and output formularies. Export change files, add, change, and remove medications. Customize member formulary documents &bull; Support new business bids with ad-hoc formulary and UM file pulls and compares, and clinical program reporting &bull; Leverages pre-built and self-built tools to support Clinical Advisor data manipulation and interpretation needs &bull; Special projects and work groups as needed to improve efficiencies and client satisfaction &bull; Design and develop customized qualitative and quantitative solutions to meet client needs &bull; Develop and implement mechanisms to automate tasks &bull; Work collaboratively with CVS Health clients during on-site or virtual meetings using a client-centered approach &bull; Provide guidance on spreadsheets, provide drug targeting associated with member mailings and grandfathering &bull; Utilize proprietary systems, reporting tools and software (RxNavigator, RxArchitect, iTools, Tableau, RxClaim, Salesforce etc.) to generate necessary client reporting and conduct research Required Qualifications : &bull; 2 years of work experience in a health plan, PBM, Pharmacy, benefits, or insurance background &bull; 3 years of experience in Microsoft Office suite including proficient skills utilizing Outlook, Access, Word, Excel, and PowerPoint COVID Vaccine Required : Yes COVID Requirements : COVID-19 Vaccination Requirement CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. <ul><li>If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.</li></ul><ul><li>If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.</li></ul> Preferred Qualifications : &bull; Not a licensed pharmacist position &bull; Pharmacy experience strongly preferred &bull; Pharmacy Technician certification &bull; Project Management Experience &bull; Specialization in one of the following: Medicare/Commercial/Exchange/Marketplace &bull; Ability to create macro enabled Access/Excel tools &bull; Experience using SQL or other language to create Access solutions &bull; 3+ years of experience in client/customer service-based environment &bull; Excellent organization, time management and multitasking skills (able to track and handle issues, ensure the right teams are engaged, facilitate comprehensive and timely issue resolution, etc.) &bull; Ability to work independently and effectively manage workload. &bull; Ability to pay attention to detail &bull; Ability to work in a fast-paced environment &bull; Strong analytical, and presentation skills &bull; Strong verbal and written communication skills &bull; Excellent knowledge of Prescription Benefit Management (PBM) industry preferred. Education : High School Diploma or GED required; Bachelor's degree preferred Business Overview : At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $43,888.00 - $93,574.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 11/19/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Clinical Support Analyst

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Applies rigorous data science principles and methods to continuous quality improvement and methodical evaluation of HEDIS and Population Health interventions. Synthesizes salient data analytics to craft actionable data stories that highlight successes, opportunities, and recommendations for performance improvement by HEDIS measure and subpopulation level. Leads data science infrastructure development and automation via SQL, Python, Excel, R, Power BI, and additional tools. Leads development of custom analytics to meet regulatory requirements (e.g., Quarterly Business Reports, Annual Reports, RFP). Primary Job Duties & Responsibilities <ul><li>Leads rigorous evaluation research into prioritized Medicaid population health interventions from end-to-end (e.g., research design, methodology, analysis, presentation, continuous improvement cycle)</li><li>Leads the development of fact/dimensional data models within Power BI that serve evaluation research effort</li><li>Leads all data science efforts to continuously monitor our HEDIS and population health performance metrics by applying data-appropriate methodologies and techniques that are rigorous and actionable</li><li>Leads KPI design, Power BI data modeling, custom algorithms, machine learning, and continuous quality improvement techniques that are guided by sound data science principles and reasoning</li><li>Leads project management and communication of multi-month, cross-functional data science infrastructure projects</li><li>Leads in-depth program evaluation analytics to understand the successes and opportunities within the Population Health Management Programs offered by Aetna Better Health of Illinois</li><li>Leads custom data insights generation for senior leadership and regulatory/accreditation reporting (e.g., Illinois Department of Healthcare and Family Services, NCQA)</li><li>Leads the iterative development of actionable, custom-built Power BI solutions that can be used by frontline staff as well as senior leadership</li><li>Transforms data intake and reporting efforts that are highly manual into standardized, automated processes that monitor and flag any data validity, accuracy, and completeness issues</li><li>Effectively communicates data insights to key stakeholders with varying data skills</li><li>Trains fellow analysts in advanced data science principles, Power BI, SQL, python, R, Hadoop, data visualizations, and other essential data science skills</li><li>Trains colleagues on how to use and interpret custom-built Power BI solutions</li><li>Other duties as needed</li></ul> Required Qualifications <ul><li>At least 5 years of experience within the analytics industry</li><li>At least 3 years of demonstrated healthcare analytics experience within Medicaid/Medicare space</li><li>Advanced knowledge of data science principles and techniques (e.g., inferential statistics, machine learning, algorithms, data modeling, statistical significance testing, forecasting)</li><li>Advanced knowledge of identifying appropriate data science methods based upon the existing data and research questions</li><li>Advanced knowledge of evaluation research, longitudinal trending (e.g., YoY, MoM, QoQ), and population monitoring to demonstrate effectiveness, opportunities, and successes of care management, HEDIS, and population health interventions</li><li>Advanced knowledge of effectively communicating data verbally and visually to data experts as well as non-data experts</li><li>Advanced knowledge of data-appropriate visualization techniques (e.g., bar, line, scatter, boxplot, choropleth map, heatmap, matrix table, decomposition tree, pareto, histograms)</li><li>In-depth experience in RFP work and generating evidence-based data stories for quarterly/monthly reporting</li><li>Advanced knowledge of healthcare data types (e.g., qualitative, quantitative, geospatial)</li><li>Advanced knowledge of SQL and writing SQL code within SQL Server Management Studio</li><li>Advanced knowledge of relational database design including fact-dimensional data modeling</li><li>Advanced knowledge of Power BI (e.g., DAX)</li><li>Advanced knowledge of Microsoft Excel (e.g., formulas, pivot tables/graphs, data slicers, statistical toolkit)</li><li>Advanced knowledge of designing and evaluating KPIs, outcome measures, and other custom-built metrics</li><li>Advanced knowledge of population analytics (e.g., Dx, med econ profiling, SDOH, utilization pattern, CPC, ICD-10, HCPCS) and profiling techniques to gain subpopulation level data insights</li><li>Advanced knowledge of HEDIS and other healthcare data industry standards, issues, and trends</li><li>Advanced knowledge of triangulating salient internal and external data sources to enhance various, fact/dimensional 360&deg; data infrastructure projects</li><li>Ability to curate data to ensure that it is valid, accurate, and complete</li><li>Ability to work efficiently within Microsoft 365 environment that leverages Teams and SharePoint</li><li>Ability to independently plan and execute data analytics requests within cross-functional teams</li><li>Ability to prioritize multiple data requests within a fast-paced environment</li><li>Exceptional attention to detail, critical thinking, and data communication skills</li><li>Exceptional ability to convey complex information in simple, effective ways and craft evidence-based data stories that are clear, concise, and actionable</li><li>Demonstrates a positive attitude and works efficiently to ensure that deadlines are met</li></ul> Preferred Qualifications <ul><li>Python, R, Hadoop</li></ul> Education Bachelor's degree in Data Science, Analytics, Computer Science, Math, Psychology, Statistics, Sociology or equivalent experience. Master's degree preferred. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,330.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/07/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

HC Quality & Population Health Data Scientist

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $25.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy. The Staff Pharmacist's responsibilities include, but are not limited to: <ul><li>Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed</li><li>Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty</li><li>Supporting safe and accurate prescription fulfillment by following-and directing the pharmacy team to follow-pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues</li><li>Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize</li><li>Supporting the effective management of pharmacy inventory by following-and coaching the pharmacy team to follow-all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if/as directed</li><li>Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul> Required Qualifications: <ul><li>Active Pharmacist License in the state where the Store is located</li><li>Active National Provider Identifier (NPI)</li><li>Not on the DEA Excluded Parties list</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Issue Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in other locations across the market as business needs require</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60.00 - $76.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Staff Pharmacist

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications <ul><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state </li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted </li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately </li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times </li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription </li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication </li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts </li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul> Preferred Qualifications <ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul> Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy. The Staff Pharmacist's responsibilities include, but are not limited to: <ul><li>Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed</li><li>Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty</li><li>Supporting safe and accurate prescription fulfillment by following-and directing the pharmacy team to follow-pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues</li><li>Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize</li><li>Supporting the effective management of pharmacy inventory by following-and coaching the pharmacy team to follow-all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if/as directed</li><li>Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul> Required Qualifications: <ul><li>Active Pharmacist License in the state where the Store is located</li><li>Active National Provider Identifier (NPI)</li><li>Not on the DEA Excluded Parties list</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Issue Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in other locations across the market as business needs require</li></ul> Anticipated Weekly Hours 30 Time Type Full time Pay Range The typical pay range for this role is: $60.00 - $71.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 05/25/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary A Brief Overview Provides strategic leadership and oversight to ensure exceptional customer experiences and satisfaction by monitoring New Business quality and performance metrics, recommending action plans as a result of findings, resolving escalated issues, and collaborating with other departments to enhance the overall New Business experience. Applies leadership skills, customer-centric mindset, and problem-solving abilities to drive customer loyalty, retention, and advocacy while promoting a positive and service-oriented culture within the organization. What you will do <ul><li>Advises team members on performance goals to ensure that individual and team targets are being met or exceeded.</li><li>Develop New Business audit function. </li><li>Analyzes application entries, customer feedback, and service levels to identify customer service and compliance areas that may need improvement.</li><li>Assists managers with the hiring, training, and coaching of the New Business teams to improve departmental capabilities.</li><li>Coaches less experienced staff on New Business service procedures to enable the delivery of high-quality services.</li><li>Devises innovative ways to improve service quality, process improvements, training programs, and customer satisfaction surveys.</li><li>Educates cross-functional teams on how to integrate technology innovations to enhance New Business processes</li><li>Establishes a customer service metric system that consists of performance dashboards and reporting guidelines to facilitate data-driven, decision-making processes.</li></ul> For this role you will need Minimum Requirements <ul><li>3-5 years work experience</li><li>Medicare Supplement and Accident Health Product experience (preferred)</li><li>Prior Leadership experience (preferred)</li><li>Auditing experience desirable</li><li>Working knowledge of collaboration and teamwork</li><li>Working knowledge of execution and delivery (planning, delivering, and supporting) skills</li><li>Working knowledge of business intelligence</li><li>Working knowledge of problem solving and decision making skills</li><li>Adept at growth mindset (agility and developing yourself and others) skills</li></ul> Education <ul><li>Post secondary /high school education or specialized training, i.e., technical/vocational programs.</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $43,888.00 - $85,068.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/15/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Supervisor, Customer Service

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $27.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: <li>Overall store management, supervision, and policy implementation </li><li>Sales and inventory management </li><li>Employee staffing, training, and development </li><li>Financial management </li><li>Customer service leadership </li> Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications <ul> <li>Deductive reasoning ability, advanced analytical skills and computer skills. </li><li>Advanced communication skills, leadership, supervision, and influencing skill </li><li>Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise </li></ul> Preferred Qualifications <ul> <li>Experience as a retail manager or supervisor</li></ul> Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.00 - $28.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Anticipated Weekly Hours 29 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management <ul><li>Work effectively with store management and store crews</li><li>Supervise the store's crew through assigning, directing and following up of all activities</li><li>Effectively communicate information both to and from store management and crews 2. Customer Service</li><li>Assist customers with their questions, problems and complaints</li><li>Promote CVS customer service culture. (Greet, offer help, and thank)</li><li>Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers</li><li>Maintain customer/patient confidentiality</li><li></li><li>Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications<ul><li>Experience in retail</li></ul> Education High School diploma or equivalent preferred but not required. </li></ul> Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $23.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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