Problem Solving and Critical Thinking
About the course:
Great professionals don’t just react to problems; they solve them with clarity and creativity.
In this module, you’ll explore the key elements of a well-defined problem statement. You’ll learn techniques to find root causes of problems and identify creative solutions, and you’ll become familiar with decision-making frameworks to select the best solutions. You’ll also learn the importance of measuring the success of solutions.
What you’ll learn:
After completing this module, you should be able to:
Identify the key elements of a well-defined problem statement
Identify techniques for finding root causes and analyzing problems critically
Describe techniques for brainstorming creative solutions
Explain how decision-making frameworks help evaluate and select the best solutions
Describe the importance of evaluating success
Explain ways to measure success and iterate on implemented solutions
