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IBM SkillsBuild Working in a Digital World: Professional Skills

Duration: 8 hours
Languages: Czech, English, French, German, Japanese, Korean, Polish, Portuguese, Spanish, Turkish, Ukrainian

About the course:

In the current information technology workforce, there are many important skills to have. Be prepared by learning the following skills while earning a credential:

  • Creating and delivering presentations

  • Using agile approaches for working professionally to deliver quality work and experiences to customers

  • Collaborating effectively with teams

  • Dealing with challenges in a controlled and focused manner

  • Solving problems and implementing solutions

After completing this course, learners should be able to:

  • Prepare and deliver presentations with impact

  • Learn about techniques and tools for collaborating effectively

  • Communicate effectively to create a positive impact

  • Resolve conflicts in the workplace

  • Learn a process to deliver quality work

  • Use a problem-solving process to solve work-related problems