Manager, Online Content Development

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.


Department Overview
Worldwide Training believes that our Learners improve business operations when personalized, engaging, and relevant learning experiences give them the knowledge and confidence to succeed in their roles. Our team designs and delivers learning experiences that include technical training programs, sales onboarding, and a host of internal training topics. We support thousands of customer users, channel partners, and employees in their learning journeys.


Job Description

This position will lead the global online content development and design teams. You will establish guidelines around developing online training and dynamic visual content that is used by customers, partners, and employees. You will work closely with department stakeholders to set priorities driven by the company's growth objectives. You will be responsible for bringing innovation to developing educational experiences through applying modern instructional design methodologies and communication design practices.

Scope of Responsibilities/Expectations:

• Manage a group of experienced online content design and development
• professionals
• Guide future development based on the company objectives
• Determine/Implement operational efficiencies for the content team
• Manage localized training content
• Provide input and guidance on content development for internal teams developing their own content
• Manage course consumption and utilization
• Set the strategic direction of the department, based on input from management, instructional designers, leadership, and other departments
• Manage and adhere to budget for specific projects
• Implement improvements based on feedback provided by the CSAT
• Guide and advise managers to implement effective methods for enhancing
• performance, improving efficiency, and recognizing outstanding performance
• Manage multiple projects at the same time
• Create, communicate, and guide the implementation of the educational philosophy, visual branding, and instructional methodologies across the department through management directives

Desired Background/Knowledge/Skills:

• Bachelor's Degree, preferably in Adult Education, Organizational Development, Communications, or Business
• 10+ years of training content development experience
• Experience managing a team
• Examples of experience using Adobe Suite (Illustrator, Premier Pro, InDesign, After Effects), Articulate, Vyond, Blender, and other training development tools
• Experience managing a multi-level team focused on online technology training and visual communication
• Strong problem-solving skills
• Experience in publishing content to a learning management system
• Strong written and verbal communication

#LI-MM1


Basic Requirements

• Bachelor's Degree
• 10+ years of training content development experience

Travel Requirements
25-50%


Relocation Provided
None


Position Type
Experienced


Referral Payment Plan
No

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .