Registration Clerk

Registration Clerk – Emergency Room (ER) or Outpatient

Orange, CA and Fullerton, CA Locations

Schedule: See shift options below (Full-time and part-time available)

About the Role

Join a fast-paced, high-impact team in the ER where you’ll be the first point of contact for patients in critical need. As a Registration Clerk, you’ll play a vital role in patient intake, insurance verification, and supporting emergency medical staff.

What You’ll Do

• Greet and register patients in the ER
• Collect and verify insurance and personal information
• Navigate different registration workflows (e.g., uninsured, out-of-state)
• Collaborate with nurses, physicians, EMTs, and firefighters
• Push mobile computer stations and remain on your feet for extended periods
• Maintain professionalism and empathy in high-stress situations

Training & Support

• 12-day onboarding: 1 day classroom + 11 days hands-on shadowing
• Access to job aids and SharePoint resources
• Ongoing performance feedback and knowledge checks

What We’re Looking For

• Strong customer service skills and punctuality
• Compassionate, team-oriented, and eager to learn
• Comfortable in a trauma center environment (blood, critical cases, 5150 patients)
• Ability to multitask in a chaotic, fast-moving ER setting

Available Shifts

Fullerton

Full time

Shift Start: Between 12pm to 4pm

Orange

Part time

10 hr. shifts - training full time

schedule for 6 weeks.

Shift start time: 10am or 1230pm

Needs to be available to work holidays, available 2-3 weekend shifts in a 28-day period, 2 shifts a week.