Desktop Support Technician
TEKsystems
Posted Monday, October 6, 2025
Posting ID: JP-005589778
Working 100% onsite
Top Skills - Must Haves
- Macintosh
- Apple OSX
- Deskside
Top Skills' Details
Top 3
1. Target 8 months to 3 years Windows 10 & Apple OSX and Desktop Support experience in a corporate environment. Tech must have some Windows 7 exposure.
2. 2 to 3 years Enduser client -LAN/Networking support in a corporate environment
3. Customer Service Experience
Description
Technician Requirements:
Day to Day support—of end users—customer service
6 months to 3 years target experience range of 100 % day to day Deskside (Hands on support) experience in a corporate or retail IT Support environment (any where in that experience range 6 months to 3 years)
W7/10 Apple OSX OS Support and general Client Networking support
Desktop/Laptop Installation/de-installation experience
Desktop/Laptop hardware support
Skills
IBM, W7, Deskside
Additional Skills & Qualifications
This is a deskside support representative role providing hands on troubleshooting support. The main office is located in Cupertino,CA with occasional support for 2nd office in Sunnyvale, CA. Hardware is 50% Apple and 50% Windows. Ticketing tool is Service Now and communication tool is Skype.
On-Site