Remote Pharmacy Technician

Remote Pharmacy Technician

Job Description

Join our team as a Pharmacy Technician in the Appeals department, where you will work primarily with Medicare patients. Your main responsibility will be to manage denied Prior Authorizations, review information, and collaborate with Pharmacists to determine the outcome of appeals.

Responsibilities

• Handle denied Prior Authorizations for Medicare and Medicaid patients.
• Review provided information and reach out for additional details if needed.
• Send cases to Pharmacists for final determination.
• Make approximately 60 outbound calls per shift to Medicare/elderly members.
• Manage calls with frustrated members whose medication has been denied.

Essential Skills

• Pharmacy Technician certification.
• Experience with pharmacy appeals and managed care.
• Strong data entry and computer skills.
• Excellent customer service skills, especially over the phone.
• Ability to work independently and remotely.

Additional Skills & Qualifications

• Experience with claims and denials.
• Pharmacy Technicians experience.
• Certified Pharmacy Technician (CPhT).