NOC Technician
TEKsystems
Posted Tuesday, November 4, 2025
Posting ID: JP-005649019
Working 100% onsite in Kansas City MO
Shift: overnights 11:30pm-7:30am M-F
Top Skills - Must Haves
- noc
- network operations
- lan wan
- fiber optic cabling
- cisco routers switches
- Network monitoring
- Tcp/ip
- Network troubleshooting
Top Skills' Details- Open to all candidates - Experienced NOC Techs is preferred or a junior level candidates who have Networking certifications.
- Networking, Provisioning, NOC, MPLS, DWDM, Layer 1-3, Cisco, Nokia
Secondary Skills - Nice to Haves
- Ccna
- mpls
- dwdm
- sonet
PRIMARY RESPONSIBLILITES:
• Work with LECs, IXCs, vendors, internal departments, and customers to successfully troubleshoot impairments and outages as required
• Trouble ticket management and documentation
• Troubleshooting DWDM, MPLS, and SONET network equipment
• Read and interpret CLR/DLRs
• Perform remote resolution of faults through various Network Management Systems (NMS)
• Monitor network performance after maintenance and network/DC changes
• Work closely with Operations and Engineering to ensure quick circuit activation
• Provide network assistance to Data Center technicians.
• Correspond with customers with ticket updates and technical support
• Interpret and implement MOPs for Network changes and upgrades
SKILLS AND ABILITIES:
• Familiarity with trouble ticking systems
• Strong customer service skills
• Knowledge of LAN/WAN technologies.
• DWDM and/or MPLS fundamentals.
• Must be able to work a flexible schedule in a 24x7 environment
• Must be able to work independently and in a team environment with minimal. guidance, while focusing on a sense of urgency for customer-impacting issues.
• Multi-task and maintain composure in a demanding work environment.
• Nokia, ADVA, Ekinops and MRV experience, preferred
• Familiarity with trouble ticking systems, preferred
• Knowledge of Fiber optic fundamentals, preferred
• Experience performing circuit testing procedures and test equipment, preferred
Skills
noc, network operations, lan wan, fiber optic cabling, cisco routers switches, nokia, mpls, dwdm, sonet, Ccna, Network monitoring, Tcp/ip, Network troubleshooting
Additional Skills & Qualifications
EDUCATION AND EXPERIENCE:
• High school diploma or equivalent
• Minimum 1 year in telecommunications or equivalent technical training
• Minimum 1 year experience working in an NOC environment in the telecommunications industry, preferred
On-Site