Pharmacy Support Associate

Please apply below or contact bmcginness@astoncarter. com to skip the application wait time!

Job Description

The ideal candidate will efficiently fill prescription requests in an automated refill setting. Working under the supervision of a Pharmacist, the Pharmacy Support Associate prepares packages, sorts, and distributes medications in a fast-paced production environment. The role requires maintaining a continuous workflow to meet daily production goals and the ability to work independently or as part of a team.

Responsibilities

• Manually fill prescription vials with prescribed tablets and capsules.
• Retrieve and process Unit of Use and Bulk items.
• Read computer-generated screens to locate indicated medication on labeled shelves, verifying size and strength before filling orders.
• Replenish medications in automated cells to full capacity, opening large quantities of bottles and cases of products.
• Apply basic mathematical reasoning to count or calculate the appropriate number of units needed to fill prescriptions.
• Use handheld scanner units to scan product barcodes for replenishment.
• Demonstrate problem resolution skills by recognizing, addressing, and escalating issues.
• Maintain focus and acute attention to detail while performing repetitive tasks with absolute accuracy.
• Keep the pharmacy floor clean and orderly.
• Understand and abide by federal and state HIPAA laws, as well as pharmacy standard procedures, to ensure patient safety and privacy.
• Process orders for shipping, including folding/packing paperwork and attaching shipping labels.
• Fill, pack, and ship prescriptions with 100% accuracy and efficiency using Standard Operating Procedures (SOP) and supported hardware and software.
• Perform housekeeping and other duties as assigned.
• Adhere to and promote the Company's Shared ICARE Principles.
• Mandatory overtime required based on business needs.

Essential Skills

• Experience in pharmacy support and medication refilling.
• Competence in filling prescriptions and order entry.
• Ability to perform data entry tasks accurately.
• Basic math, reading, and writing skills.
• Visual acuity to read computer screens, handheld scanners, and labels.

Additional Skills & Qualifications

• Minimum qualifications include a high school diploma or GED or equivalent experience.
• Able to lift up to 30 lbs, select and lift objects from shelves, and carry them to the order filling line.
• Ability to stand/walk continuously during an 8-hour shift.
• Requires bending, twisting, reaching, grasping, and pinching.
• Working knowledge of pharmacy operations and professional standards.
• Proficient computer skills.
• Warehouse experience is a plus.
• Exhibit excellent customer service and strong interpersonal skills in a constantly changing production environment.
• Quality-focused with excellent attention to detail.
• Maintain a positive attitude, handling adversity and ambiguity well.

Work Environment

The position is located in a climate-controlled warehouse environment. The work schedule is part-time, ranging from 24 to 32 hours a week. Fridays and Sundays are mandatory workdays, with shifts on Sunday from 2pm to 10:30pm, Monday, Tuesday, and Thursday from 6pm to 10:30pm, and Friday from 2pm to 10:30pm. The work location is onsite in Cheektowaga, NY.