Job Title: Inside Sales Representative

Job Description

Looking for someone who is eager to learn and serve as the primary point of contact for customer inquiries related to orders, billing, and product availability.

Responsibilities

• Enter and track customer orders, ensuring timely updates and communication.
• Assist the bookkeeper with client-related billing tasks.
• Field client phone calls and collaborate with outside sales.
• Collaborate with the warehouse and logistics teams to ensure accurate and timely order fulfillment.
• Resolve customer issues and escalate complex problems to the appropriate departments.
• Maintain accurate records of customer interactions, transactions, and feedback.
• Support the outside sales team with administrative tasks and client follow-ups.

Essential Skills

• Project coordination
• Customer service
• Account management
• Construction
• Sales support
• Order processing
• Proficiency in Microsoft Office
• Data entry
• Outbound calls
• Inside sales support
• Order entry
• Written and verbal communication

Additional Skills & Qualifications

• Exposure to the Construction Industry
• Strong work ethic
• Experience with QuickBooks
• Experience with Smartsheet
• Track record of hard work and willingness to learn

Work Environment

The position is based in the Spokane Valley Office, operating from 8am to 5pm. The work environment is a blue-collar setting within a nice new building. Enjoy 4 weeks of paid vacation upon conversion and comprehensive health benefits for the entire family. There is a significant opportunity for growth into the project management space and cross-training in the industry. The company prides itself on job security, working with all the major general contractors, holding a 70% market share in Spokane, and expanding with a new facility in the Tri-Cities.