Senior Manager, Operations (Sam's Club)
Walmart
Posted Wednesday, October 1, 2025
Posting ID: 8261_R-2298611
Bentonville, AR
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Position Summary...
We are seeking a strategic and collaborative Senior Manager, Operations to lead critical initiatives that drive operational excellence and support the ongoing growth and transformation of Sam's Club. In this role, you'll serve as the primary connection between the field and the home office, ensuring clubs feel supported, projects stay on track, and cross-functional teams are aligned. Your work will span across remodels, new club openings, operational pilots, and enterprise-wide transformation efforts. You will bring together operational expertise, project management discipline, and financial insight to deliver sustainable improvements that benefit both our members and associates.
What you'll do...
- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leadership of cross-functional task forces or projects
Masters, Masters: Operations Management
Project Management - Project Management Professional - Certification
Primary Location...
2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
We are seeking a strategic and collaborative Senior Manager, Operations to lead critical initiatives that drive operational excellence and support the ongoing growth and transformation of Sam's Club. In this role, you'll serve as the primary connection between the field and the home office, ensuring clubs feel supported, projects stay on track, and cross-functional teams are aligned. Your work will span across remodels, new club openings, operational pilots, and enterprise-wide transformation efforts. You will bring together operational expertise, project management discipline, and financial insight to deliver sustainable improvements that benefit both our members and associates.
What you'll do...
- Lead the execution of high-impact operational initiatives, including remodels, new club openings, enterprise pilots, and transformation projects.
- Act as the primary point of contact (POC) for clubs, supporting field leaders with operational questions, escalations, and problem-solving.
- Orchestrate collaboration across cross-functional teams, ensuring alignment, clear communication, and accountability throughout projects.
- Provide training, operational guidance, and input on new processes, tools, and apps-bridging field operations with product and program development.
- Analyze financial and operational outcomes, identifying breakpoints, uncovering disconnects, and leveraging insights to drive better execution.
- Champion continuous improvement by building strong partnerships with operators, amplifying their feedback, and ensuring their voices influence strategy.
- Support readiness for business transformations, ensuring smooth adoption of new initiatives across clubs.
- Proven experience in operations leadership and project management, preferably within retail or club operations.
- A strong operations background-firsthand understanding of how clubs run, combined with the ability to coach, teach, and support others.
- Expertise with Microsoft Office Suite and the ability to create clear reports, training, and process documentation.
- Solid financial and analytical acumen, with the ability to evaluate performance, analyze NPS results, and uncover improvement opportunities.
- Strong leadership and communication skills, with the ability to bring multiple stakeholders together, align priorities, and execute complex projects.
- Adaptability to thrive in uncertain, evolving environments while maintaining focus on operational excellence.
- Willingness and ability to travel 20-30% to support initiatives, club operations, and transformation projects directly.
- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leadership of cross-functional task forces or projects
Masters, Masters: Operations Management
Project Management - Project Management Professional - Certification
Primary Location...
2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-SiteCommunication
English Language
Operations
Leadership
Management
Accountability
Project Management
Microsoft Office
Continuous Improvement Process
Influencing Skills
Business Administration
Operational Excellence
Project Management Professional Certification
Breakpoint
Time Off Management
