HR Services Specialist

Job Title: HR Services Specialist

Job Description

We are seeking an experienced HR Specialist to join our team on a 3–6 month contract basis to provide coverage while a team member is on leave. This role is highly employee-facing and will focus on responding to HR inquiries, managing employee tickets, and ensuring questions and concerns are addressed accurately and in a timely manner. The ideal candidate brings over 3 years of hands-on HR experience, is comfortable speaking directly with employees, and has strong knowledge of benefits, PTO, payroll/tax questions, and employee relations.

Responsibilities

• Serve as a primary point of contact for employee HR inquiries submitted through an online ticketing system.
• Respond directly to employees regarding benefits and enrollment questions, PTO and leave inquiries, payroll and tax-related questions, general HR policies and procedures, and employee relations concerns and complaints.
• Triage and route issues to the appropriate internal HR or business teams when needed, ensuring timely follow-up and resolution.
• Maintain clear, professional, and empathetic communication with employees at all levels.
• Document cases and interactions accurately within HR systems.
• Support day-to-day HR operations as needed during the coverage period.

Essential Skills

• 3+ years of hands-on HR experience in a company of 300 people or more.
• 3+ years of experience speaking directly with employees on a daily basis.
• 3+ years of assisting employees daily with questions regarding benefits, PTO, payroll/tax questions, and general employee relations.
• 2+ years of recent experience using Workday, SuccessFactors, or similar HR programs.
• Strong communication skills with the ability to handle sensitive or confidential matters professionally.
• Ability to work independently and manage multiple inquiries simultaneously.

Additional Skills & Qualifications

• Experience supporting a mid- to large-size organization.
• Familiarity with HRIS platforms and internal case management tools.
• Has worked in a fast-paced or operational environments.
• No specific educational or certification requirements, but related education and/or certifications will set candidates apart.

Work Environment

This is a hybrid schedule with 3 days working from home and 2 days in the office. The schedule will be determined based on needs and manager's requirements of the team. Business casual dress code is expected. The work schedule is Monday to Friday, 7:30 AM to 4:30 PM each day, with start times flexible if approved by the manager. The HR team consists of 12 people in the semiconductor industry.

This is a Contract position based out of Chandler, AZ.

The pay range for this position is $35.00 - $37.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Chandler,AZ.

This position is anticipated to close on Mar 20, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.