Technical Support Specialist

Keep commerce moving. If you love solving technical puzzles, speaking “customer” and “tech” fluently, and want to see your fixes make an immediate impact on real transactions, this role is for you.

Brief Overview

Job Title: Technical Support Specialist (Payments/POS)

Start Date: 02/16/2026

Location: Tempe, AZ 85281

Shift: Mon–Fri within 7:00 AM–5:00 PM AZ (typically 8–5)

Job Description:

• Troubleshoot terminals/firmware/software for POS devices; resolve issues via phone/email/video.
• Document cases in CRM/ticketing; meet SLAs and provide exceptional customer support.
• Assist with implementations/installations; coordinate with internal teams and POS/VAR partners.

Qualifications:

• 1+ year customer service
• 1+ year technical troubleshooting; Microsoft Office; CRM/ticketing; payments/POS
• Bilingual preferred.

Duration: 90 days

Type: Contract‑to‑Hire

Workplace: On‑site

This is not an IT help desk role—it’s hands‑on support for payments hardware/software in a fast‑moving, customer‑facing environment. Training includes two weeks side‑by‑side with senior specialists to set you up for success.

#prioritywest

This is a Contract to Hire position based out of Tempe, AZ.

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Tempe,AZ.

This position is anticipated to close on Jan 30, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.