Front Office Admin Support
UCLA Health Systems
Posted Tuesday, July 15, 2025
Posting ID: 25640
Los Angeles, CA
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Description
The Department of Psychiatry and Biobehavioral Science is seeking to hire a full-time Admin to join the Neuropsychiatric and Behavioral Health Services (NPBHS) CORE Services. Primary duties include:
Answering and directing central phone lines
Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
Patient scheduling, interviewing, encounter registration
Verifying insurance benefits and record benefits for finance review
Monitoring collection, quality control, and processing of charge documents
Updating referrals and new authorization dates and extended treatments
Other administrative duties as assigned
Salary range: $25.60-$36.33
Job Qualifications
Qualifications
Working knowledge of Medi-cal, HMO's, PPO's, third party payors, authorization and eligibility requirements and regulations (preferred)
Knowledge of basic psychiatric terminology (preferred)
Strong customer service experience
Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
Knowledge of patient related policies and procedures (preferred)
Knowledge of Microsoft Work, Windows, Outlook, and other PC applications
Knowledge of NPBBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
Skill in performing basic arithmetic operations
Sufficient typing skills
Strong communication skills
Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public
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The Department of Psychiatry and Biobehavioral Science is seeking to hire a full-time Admin to join the Neuropsychiatric and Behavioral Health Services (NPBHS) CORE Services. Primary duties include:
Answering and directing central phone lines
Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
Patient scheduling, interviewing, encounter registration
Verifying insurance benefits and record benefits for finance review
Monitoring collection, quality control, and processing of charge documents
Updating referrals and new authorization dates and extended treatments
Other administrative duties as assigned
Salary range: $25.60-$36.33
Job Qualifications
Qualifications
Working knowledge of Medi-cal, HMO's, PPO's, third party payors, authorization and eligibility requirements and regulations (preferred)
Knowledge of basic psychiatric terminology (preferred)
Strong customer service experience
Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
Knowledge of patient related policies and procedures (preferred)
Knowledge of Microsoft Work, Windows, Outlook, and other PC applications
Knowledge of NPBBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
Skill in performing basic arithmetic operations
Sufficient typing skills
Strong communication skills
Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public
"}; { "@context": "http://schema.org/
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-SiteCommunication
Customer Service
Scheduling
Management
Finance
Administrative Functions
Microsoft Outlook
Typing
Quality Control
Epic EMR
Authorization (Computing)
Setting Appointments
Patient Preparation
Behavioral Health
Psychiatry
