Registration Clerk

Registration Clerk – Emergency Room (ER)

📍 Mission Hospital Regional Medical Center – Mission Viejo & Laguna Locations

💵 Pay: $21–$24/hour

🕒 Schedule: 4x10 hour shifts/week, rotating weekends

📅 Start Date: August 11, 2025

About the Role

Join a fast-paced, high-impact team in the ER where you’ll be the first point of contact for patients in critical need. As a Registration Clerk, you’ll play a vital role in patient intake, insurance verification, and supporting emergency medical staff.

What You’ll Do

• Greet and register patients in the ER
• Collect and verify insurance and personal information
• Navigate different registration workflows (e.g., uninsured, out-of-state)
• Collaborate with nurses, physicians, EMTs, and firefighters
• Push mobile computer stations and remain on your feet for extended periods
• Maintain professionalism and empathy in high-stress situations

Shifts Available

• Morning: 9:30 AM start
• Evening: 5:00 PM – 3:30 AM
• Locations include Mission Viejo and Laguna; some part-time shifts available at St. Jude and Providence St. Joseph

Training & Support

• 12-day onboarding: 1 day classroom + 11 days hands-on shadowing
• Access to job aids and SharePoint resources
• Ongoing performance feedback and knowledge checks

What We’re Looking For

• Strong customer service skills and punctuality
• Compassionate, team-oriented, and eager to learn
• Comfortable in a trauma center environment (blood, critical cases, 5150 patients)
• Ability to multitask in a chaotic, fast-moving ER setting