Dispatcher & Phone Operator

Job Description

• Operate hospital communication systems including phones, pagers, overhead paging, and secure messaging with staff and physicians.
• Manage emergency alerts and dispatch services such as Transport, Translation, Biomed, EVS, and POM across multiple sites.
• Maintain on-call schedules and support secure PHI transmission using web paging and Informcast systems.
• Serve as a critical communication hub during emergencies, ensuring accurate and timely information flow hospital-wide.

Job Qualifications

• Minimum 1 year of experience in a fast-paced call center; emergency dispatching experience preferred.
• Bilingual in Spanish and English required.
• High School Diploma or GED equivalent required.
• Strong ability to multi-task in a complex environment and respond effectively to emergencies.
• Open availability 24/7 required; schedules rotate biweekly (shift differentials apply).

Additional Details

• Start Date: August 4th
• Schedule: 40 hours/week, Monday–Sunday; must be open to day, swing, overnight, and weekend shifts
• Location: San Diego, CA 92123 (Kearny Mesa area)
• Pay: $21–$26/hour, depending on experience
  • Swing shift differential: +$1.15/hour
  • Overnight shift differential: +$1.75/hour

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