Contract Network Develop Manager

The Manager, Contractor Network Development manages the overall development and sustainment of Motili's contractor network through recruitment, vetting, marketing to, and on-boarding of contractors. The Manager, Contractor Network Development is responsible for maintaining the overall business relationship with Motili contractors. This involves making important policy and strategic decisions, development of personnel, and implementation of operational policies and procedures. Enhance and supervise overall business processes, performance reporting, and look for opportunities to improve systems and principles. Responsible for the effective management of labor, productivity, and quality control, as set for the Operations Department.

• Position Responsibilities may include:
  • Responsible for the implementation and execution of Division's overall strategy, goals, and objectives.
  • Manages a divisional team consisting of inside contractor network development reps and outside regional contractor network development reps to meet the contractor related objectives of the organization.
  • Travel 50%, primarily to their respective Division.
  • Responsible for the success of all aspects of the Division's network of 2,300+ contractors.
  • Responsible for the presentation of Motili's Contractor Network strategy to COD and Independent distribution divisional leadership groups.
  • Assists in planning and setting Divisional Contractor recruitment and retention strategy and goals.
  • Provides guidance and understanding to divisional team to support Motili's strategy to create a collaborative and mutually beneficial relationship with our COD and Independent distribution partnerships.
  • Responsible for identifying and maintaining standard labor payout schedule for contractor network, balancing between client and contractor desires and organizational profit margin objectives.
  • Create, prepare, implement, and manage Standard Operating Procedures (SOPs).
  • Function as the liaison between contractors and the organization.
  • Devise ways of improving the contractor experience; communicate contractor issues with operations team and serve as escalation point of contact for contractor issues related to payment processing, customer service, complaints, or disputes.
  • Manage marketing campaigns to communicate new policies, procedures, guidelines, and standards with contractor network.
  • Build upon current Motili contractor network functions, programs, and processes.
  • Develop and maintain compliance program (W-9, Certificate of Insurance, licenses, and certifications).
  • Establish lasting relationships with clientele through effective issue resolution and negotiation, boosting business opportunities for both partners.
  • Consistently meet Company and department objectives within budgets and time constraints.
  • Function as a liaison between contractor network and other Motili departments.
  • Lead or delegate Contractor Meetings, Webinars, Trainings, and Conference Calls.
  • Negotiate, draft, and finalize multi-million-dollar contracts.
  • Recruit, train, assign, coach, and counsel employees.
  • Communicate job expectations, strategy, planning, monitoring, appraising, and reviewing job contributions.
  • Improve employee job and industry knowledge with regular training opportunities.
  • Provide feedback and suggestions to Product Management about changes to the platform that would improve customer and contractor satisfaction.
  • Maintain a clean, professional, and safe work environment; creating an environment that welcomes others.
  • Implement on-the-job training activities to cross-train other employees on various tasks.

Experience:

• 3 + years of experience in vendor management, manufacturing, pricing, marketing.

• 5 + years of experience with people and project management, leadership, business negotiation, planning, communication, delegation.

Education:

• Bachelor's degree in related field
• Certifications - OSHA 10 or 30 certification - preferred

People Management: Yes

Physical Requirements / Working Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations.

Reports to:

• Manager Contract Network Development, Senior

Salary: $88,010 to $109,730.00
• The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time off.
• This position is bonus eligible.*

The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.