Desktop Support

Description

2-4 years of experience of a mix of helpdesk and desktop.

- AD password resets

- Physical computer moves/hardware troubleshooting

- O365 troubleshooting

- break/fix

- A/V support

- Windows 10 support

- working off a ticketing system

- experience with network/server troubleshooting and diagnostics

- Remote support

- Webconferencing support and troubleshooting (they use Teams and Skype)

Skills

Support, Help desk, Customer service, Troubleshooting, Hardware, Windows, Password reset, Ticketing system, desktop, helpdesk, active directory, a/v, HP, Windows 10, Windows 7, o365

Top Skills Details

Support,Help desk,Customer service,Troubleshooting,Hardware,Windows,Password reset,Ticketing system

Additional Skills & Qualifications

There is not a dedicated team for executive support, so this person may have some interaction here. Must be generally polished and professional.

This person must have demonstrated experience with out-of-the-box thinking and problem-solving. The successful candidate will take a very proactive approach.

Experience Level

Entry Level

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: 

• Medical, dental & vision 
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D) 
• Short and long-term disability 
• Health & Dependent Care Spending Accounts (HSA & DCFSA) 
• Transportation benefits 
• Employee Assistance Program 
• Time Off/Leave (PTO, Vacation or Sick Leave)