Business Development Specialist

Job Description

As a Business Development Specialist, you will proactively identify and create new business opportunities through consistent outreach. You will re-establish historic relationships and build new sales pipelines across product lines. Your role will be pivotal in introducing, selling, and upselling products and services to prospective clients.

Responsibilities

• Conduct outbound outreach through calls and emails to prospective clients.
• Drive sales by converting inbound inquiries and leads into confirmed sales orders.
• Compile, prioritize, and qualify prospective customers and sales leads from various sources such as tradeshows and social media.
• Develop and maintain sustainable relationships with key accounts, reviving dormant accounts and cultivating new ones.
• Maintain accurate records of outreach activities and progress within the CRM system.
• Collaborate with sales and marketing teams to transition qualified leads to in-person meetings.
• Maximize CRM capabilities to track sales activities and generate detailed reports.
• Support sales efforts by providing technical guidance and detailing product features.
• Provide customers with quotes, pricing, availability, delivery schedules, and credit terms.
• Investigate and resolve customer concerns to ensure satisfaction and retention.
• Communicate regularly with the National Sales Manager to drive market share growth.
• Stay informed on industry trends, competitive offerings, and product updates.
• Attend trade shows and distributor events relevant to assigned accounts as necessary.

Essential Skills

• Chemical engineering knowledge
• Sales expertise
• Understanding of chemistry
• Inside sales experience
• Customer service skills
• Organizational and proactive mindset
• Business development acumen
• Proficiency in Microsoft Office
• Experience with cold calling

Additional Skills & Qualifications

• 4-year relevant college degree or equivalent experience preferred
• Minimum of 2 years of inside sales experience
• Experience selling products with technical applications
• Ability to drive change and influence outcomes
• Excellent written and verbal communication skills
• Strong organizational and project management skills
• Expert-level skills in Microsoft Office and CRM systems
• Potential for travel, estimated at 5% for trade shows and customer visits
• Proven experience in B2B sales, business development, or telemarketing

Work Environment

This position offers a hybrid work environment with potential for a flexible schedule. The typical hours are Monday through Friday, 8am to 5pm. Once established, there is potential for a hybrid schedule, with 2-3 days working from home and the remainder in the office. The role includes opportunities for bonuses.