IT Field Operations

Description

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like the kind of environment where you can thrive, keep reading!

Leidos Digital Solutions, Inc. has an opportunity for IT Field Operations individuals to join our IT Services Team, supporting Members and their staff in the U.S. House of Representatives. This is for you, if you have an interest in joining a dynamic and respected team of individuals who provide unmatched IT Support. You will work in a fast-paced and diverse environment, enjoy some flexibility in work arrangements, and will have a management team that encourages your career development and growth.

Please Note: This is primarily an on-site / work from the office assignment. Work location is the Leidos offices in Southwest Washington, D.C.

The Challenge:

• Provide consultation to customers for a variety of technical requests and problems, including but not limited to: various technology needs to meet business objectives; security policy implementation and compliance; equipment requirements and planning for staff in multiple locations; equipment lifecycle planning and refresh; disaster planning, data loss prevention, and data recovery; information access planning and information sharing practices; and security planning and preparations for devices during international travel.
• Examine customer problems and collaborate to develop a solution for technology issues or problems of medium complexity. For example, analyze software or equipment issues or application configuration, and gather information to develop and recommend a solution to align to both the operational need and enterprise environmental requirements. Another example is analyzing security policies and comparing it to an office's security-related practices and recommending whole-office and/or individual staff actions to maintain compliance and follow best practices.
• Collaborate with customer contacts; various Government departments; suppliers, manufacturers and other vendors; as well as colleagues; to address requests and problems. Gather and document needs and requirements of individual users and customer points of contact, collect other information needed from colleagues and outside research, in order to recommend a solution.
• Use a best practice approach to provide in-depth and expert knowledge for medium complexity technical areas.
• Provide regular communication to management and others, including explanation of practices and methods used.
• Obtain and apply knowledge of the customer environment (policies, standards) and technical domain standards (theories, concepts).

What Sets You Apart:

• Bachelor's degree in related field with two plus (2+) relevant experience, may consider more years of experience in lieu of degree.
• A solid background / firm understanding of end user computing technologies (Windows PC, Apple, Mobile, Active Directory, Account & access management) and the ability to teach / transfer knowledge to entry level staff
• Experience teaching and consulting new technology support professionals and guiding them
• Ability and Willingness to work a flexible schedule to support occasional after hours/weekend projects or critical support functions.
• Strong communication skills
• Experience directly interfacing with stakeholders and different levels of customer org chart
• US Citizen required and the ability to obtain and maintain a Public Trust Clearance

You Might also have:

• One plus (1+) years' experience supporting customer needs on Capitol Hill and advising them on technology related matters

We take care of our employees. Leidos seeks the best and the brightest, and in return, we invest in you, with an eye on your future, through career advancement, growth opportunities and continuous improvement via mentoring, formal and informal project management training and assistance with obtaining pertinent certifications. We challenge you to help solve some of the world's toughest problems, and reward you with a welcoming culture that recognizes the importance of a strong work/life balance, as well as competitive compensation and benefits . We believe that diversity and inclusion make us all better and offer the chance to have fun and make a difference.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:
March 12, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:
Pay Range $59,150.00 - $106,925.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com .

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits .

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com .

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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