

Customer Support Specialist
Aston Carter
Posted Thursday, October 2, 2025
Posting ID: JP-005583130
Job Title: Customer Service and Spare Parts Coordinator
Job DescriptionJoin our dynamic team as a Customer Service and Spare Parts Coordinator, where you will play a crucial role in responding to customer inquiries for spare parts requirements and facilitating delivery problem resolution. This position involves coordinating the collection and processing of supplier and/or customer data regarding the delivery of spare parts and related services.
Responsibilities
- Respond to customer inquiries regarding spare parts requirements.
- Facilitate resolution of delivery problems.
- Coordinate collection and processing of supplier and/or customer data.
- Manage delivery of spare parts, provisioning products, or related services.
- Enter, track, monitor, and coordinate customer material and delivery requirements.
- Handle returns for customer orders.
Essential Skills
- Proficiency in customer service and support.
- Strong data entry skills.
- Proficiency in Excel.
- Effective verbal and written communication skills.
Additional Skills & Qualifications
- Data manipulation and project management experience.
- Entry-level experience (0-3 years) is targeted.
Work Environment
This position is 100% onsite and involves working the first shift from 7 am to 4 pm, with a 1-hour lunch break and two 15-minute breaks each day. Overtime may be possible but is not confirmed. The role is set to continue through May 2026.
Job Type & Location
This is a Contract position based out of Hialeah, Florida.
Contact Information
Email: nivazquez@astoncarter.com