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Customer Support Specialist

Aston Carter

Posted Thursday, October 2, 2025

Posting ID: JP-005583130

Hialeah, FL
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Job Title: Customer Service and Spare Parts Coordinator

Job Description

Join our dynamic team as a Customer Service and Spare Parts Coordinator, where you will play a crucial role in responding to customer inquiries for spare parts requirements and facilitating delivery problem resolution. This position involves coordinating the collection and processing of supplier and/or customer data regarding the delivery of spare parts and related services.



Responsibilities
  • Respond to customer inquiries regarding spare parts requirements.
  • Facilitate resolution of delivery problems.
  • Coordinate collection and processing of supplier and/or customer data.
  • Manage delivery of spare parts, provisioning products, or related services.
  • Enter, track, monitor, and coordinate customer material and delivery requirements.
  • Handle returns for customer orders.

Essential Skills
  • Proficiency in customer service and support.
  • Strong data entry skills.
  • Proficiency in Excel.
  • Effective verbal and written communication skills.

Additional Skills & Qualifications
  • Data manipulation and project management experience.
  • Entry-level experience (0-3 years) is targeted.

Work Environment

This position is 100% onsite and involves working the first shift from 7 am to 4 pm, with a 1-hour lunch break and two 15-minute breaks each day. Overtime may be possible but is not confirmed. The role is set to continue through May 2026.



Job Type & Location

This is a Contract position based out of Hialeah, Florida.



Compensation:$18

Contact Information

Email: nivazquez@astoncarter.com

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-Site
Customer Inquiries
Customer Service
Coordinating
Writing
Data Entry
Project Management
Problem Solving
Customer Data Management

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