Customer Service Representative
Waste Connections, Inc.
Posted Friday, January 2, 2026
Posting ID: WCGWCUUSR94989EXTERNALENUS
New Port Richey, FL
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Customer Service Representative
📍 Location: 6425 Pasco Hauling - New Port Richey, FL
💰 Pay: $18.00 per hour
🕒 Schedule: Monday-Friday | 8:00 AM - 5:00 PM )
Why Choose Waste Connections?
At Waste Connections, we're more than a waste management company-we're a team committed to serving our communities and supporting each other. We believe in creating an environment where employees feel empowered, valued, and trusted to make a difference every day.
About the Role
As a Customer Service Representative, you'll be the voice of our company-helping customers with their service needs and ensuring smooth operations for our drivers and teams. This role is about more than answering calls-it's about building relationships, solving problems, and making a positive impact.
What You'll Do
Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
📍 Location: 6425 Pasco Hauling - New Port Richey, FL
💰 Pay: $18.00 per hour
🕒 Schedule: Monday-Friday | 8:00 AM - 5:00 PM )
Why Choose Waste Connections?
At Waste Connections, we're more than a waste management company-we're a team committed to serving our communities and supporting each other. We believe in creating an environment where employees feel empowered, valued, and trusted to make a difference every day.
About the Role
As a Customer Service Representative, you'll be the voice of our company-helping customers with their service needs and ensuring smooth operations for our drivers and teams. This role is about more than answering calls-it's about building relationships, solving problems, and making a positive impact.
What You'll Do
- Answer customer calls and process requests for new service, changes, or discontinuation
- Accept payments, research billing inquiries, and update account information
- Work closely with drivers and operations teams to ensure timely and accurate service
- Resolve customer issues with cost-effective, safe, and environmentally responsible solutions
- 2+ years of high-volume customer service experience
- Proficiency with Microsoft Word, Excel, and Outlook
- Excellent verbal and written communication skills
- Strong problem-solving ability and a passion for helping people
- Competitive Pay: $18/hr
- Full Benefits Package, including:
- Medical, Dental, Vision Insurance
- 401(k) with Company Match
- Paid Vacation
- Extra Perks:
- Employee Assistance & Mental Health Program
- Emergency Travel Assistance
- Prepaid Legal Plan
- Scholarship Opportunities for Kids
- Employee Stock Purchase Plan
- Employee Relief Fund
- Life Insurance & Disability Coverage
Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-SiteCustomer Service
Operations
Teamwork
Writing
Microsoft Word
Research
Problem Solving
Waste Management
Mental Health
Billing Inquiries
