Job Title: Field Service Technician

Location - Franklin, WI

Job Description

Are you ready to embark on a dynamic career where you can travel extensively and work hands-on with cutting-edge packaging systems? Join our team as a Field Service Technician at a leading packaging company specializing in the food & beverage industry. This role offers the chance to travel 90-100% of the time, installing and commissioning state-of-the-art automated machine systems, including filling, labeling, blow molding, dry end, and inspection equipment.

Responsibilities

• Receive trip assignments from inside schedulers and make travel arrangements to arrive on time according to customer requirements.
• Train customers for successful operation and maintenance; demonstrate how to make changes for different size or format packaging, and provide preliminary invoices for customer signatures.
• Work under the direction of technicians to start up new machines, check power systems and wiring, observe the lockout tag-out process to check machine components' functionality, and ensure the product is moving through properly.
• Interview customers to determine machine problems, perform basic troubleshooting on machine functioning, and verify the problem's location.
• Perform hands-on electrical and mechanical troubleshooting and repairs on specified machines to ensure proper functioning according to specifications; coordinate with customers and the Parts department to order any needed parts.
• Troubleshoot, modify, or edit programs of Programmable Logic Controllers (PLCs).