Service Engineer

Join our team as a Service Engineer where you will play a crucial role in maintaining and servicing high-quality plastic manufacturing machinery. These machines are vital in producing durable plastic products such as hand sanitizer and soap bottles. Your primary focus will be on servicing these machines locally, ensuring their optimal performance through routine preventative maintenance, check-ins, and necessary repairs.

Responsibilities

• Validate machinery and molds.
• Diagnose and repair existing machinery and molds in the field.
• Exercise independent discretion in problem-solving.
• Address machine and mold issues using reference materials, manuals, drawings, and procedures.
• Provide troubleshooting and telephone support to customers.
• Assist technical service centers with molding trials, sampling, and shipping preparation for machines, molds, and ancillary equipment.
• Maintain accurate records of service activities.

• Strong customer service skills, essential for hosting clients in the facility.
• Proficient troubleshooting abilities for injection mold machines.
• Mechanical and electronics expertise.
• An engineering degree in Mechanical Engineering (ME) or Electrical Engineering (EE) is required.

• Proficiency in MS Office, Excel, and Adobe.
• Ability to read and understand operating and maintenance instructions, procedure manuals, and electrical, hydraulic, and pneumatic schematics.
• Familiarity with digital and analog circuits, 3D printing, 3D molding, and additive manufacturing.
• Ability to crawl and climb around large machines, indicating a physically demanding role.
• Strong emphasis on attendance and punctuality.

This position requires 100% onsite presence for servicing and repairing machines. The role involves crawling and climbing around large machinery. The work environment values strong customer service skills as hosting clients is a part of the facility's operations. Comprehensive health benefits are provided, with individual coverage fully covered and 80% coverage for family members.

Job Type & Location

This is a Permanent position based out of Smyrna, GA.

The pay range for this position is $60000.00 - $70000.00/yr.

-Benefits 100% covered and 80% covered for family

This is a fully onsite position in Smyrna,GA.

This position is anticipated to close on Apr 17, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.