Sr. IT Analyst - Willow In Patient

Epic Willow Analyst

Honolulu, Hawaii | Hybrid | Full-time | Monday to Friday, 8:00 am - 5:00 pm HST

Description

Job Description

As an Information Technology (Info Tech) Analyst, you will play a critical role in building, assessing, troubleshooting and fine-tuning CARE*Link.

You will become an expert on the Queen’s existing build and modules currently in use. Participate on projects and initiatives to implement new modules and technology within CARE*Link and throughout The Queen's Health Systems. In addition, be a part of a highly interconnected team of analysts ensuring end-users have the tools they need to make and document medical decisions leading to better patient outcomes and safety.

You are a fit for the role if you take pride in providing solutions for end-users based on requests submitted for workflow optimization; research and share new functionality that has the ability to improve the system; and work well in a fast paced, evolving department and health system.

What you will work on

• Analyze, build, test and provide go-live support for new functionality

• Participate in operational user group meetings to discuss optimization of CARE*Link

• Provide 24/7 on-call assistance to end-users (rotation)

• Participation on projects to implement new tools, modules and technology

I. JOB SUMMARY/RESPONSIBILITIES:

• Supports complex, high-risk application/systems in assigned area(s).

• Provides technical expertise and oversight of information systems of moderate to high complexity in designated area(s).

• Provides technical expertise and guidance in formulation of procedures and best practice for users, setting priorities and technical direction.

• Supervises and directs work of assigned staff.

• Leads information system planning, both short and long term in assigned area.

• Monitors activities to ensure coordination and management of projects and work assignments meet established dates and timelines.

• Works with PMO to coordinate the implementation of related systems/applications when needed.

II. TYPICAL PHYSICAL DEMANDS:

• Continuous: seeing, speaking, repetitive arm/hand motions, sitting, static gripping of an object for prolonged periods.

• Frequent: standing, sitting, walking, finger dexterity, hearing.

• Occasional: stooping/bending, carrying usual weight of 12 pounds, reaching above shoulder level.

• Operates computer equipment and copy machines.

III. TYPICAL WORKING CONDITIONS:

• Not substantially subjected to adverse environmental conditions.

• Work schedule includes providing 24 hours/7 days a week support as required.

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION/CERTIFICATION AND LICENSURE:

• Bachelor’s degree in Information Technology (IT) field or related field; four (4) years experience in IT demonstrating technical knowledge to independently design, test, and implement intermediate to complex business or clinical applications systems may be substituted for educational requirement.

• Based on area of assignment, must successfully complete and maintain certification(s) in the application(s) assigned, and as may be specified per the training agreement.

B. EXPERIENCE:

• Minimum six (6) years experience in specific IT area of responsibility.

• Two (2) years IT project management experience preferred.

• Prior supervisory/management experience.

• Expertise in specific areas of responsibility in IT.

• Knowledge and ability to lead projects/initiatives of moderate complexity.

Skills

epic, epic certified, workflow analysis