Job Title: Quality Assurance Supervisor

Job Description

The Quality Assurance Supervisor is responsible for assisting in the development, maintenance, and execution of all food safety, HACCP, and quality policies and procedures required for the site. The role involves overseeing the start-up and daily runs of production lines to ensure products are produced in sanitary conditions and according to current specifications.

Responsibilities

• Assist in developing, maintaining, and ensuring proper execution and documentation of all food safety and quality policies and procedures.
• Aid in the site’s internal audits as required.
• Oversee the start-up of production lines and daily pre-operational checks for sanitary conditions. Support the sanitation department to ensure the overall effectiveness of the Sanitation Program.
• Assist in managing the site’s microbiological programs, including problem-solving environmental, sanitation, and food safety issues.
• Provide direction, assistance, and training to production personnel who monitor and check production lines for HACCP and regulatory compliance to ensure safe, quality products.
• Aid the production department when quality issues arise, ensuring the product is produced to customer specifications.
• Assist the production department during test runs and new product start-ups. Ensure clarity of customer specifications and labeling, casing, and palletizing requirements.
• Assist in developing programs and procedures for proper food handling and safety.
• Ensure all internal and external product testing, including microbiological and chemical testing, is conducted as required and per customer specification. Oversee the generation of customer Certificates of Analysis (COAs) based on current specifications.
• Oversee the site’s hold and release program.
• Act as a backup to the QA manager to manage the Gluten Free program.
• Improve team morale and performance through coaching and feedback. Identify and develop future leaders to enhance the team’s bench strength.
• Provide support for audit processes.

Essential Skills

• Experience in quality assurance and quality control.
• Knowledge of document control and environmental monitoring.
• Proficiency in corrective and preventative actions (CAPA), SQF, audit processes, microbiology, and root cause analysis.

Additional Skills & Qualifications

• Bachelor’s degree in Food Science or related field is preferred.
• 2-5 years of experience in food quality.
• Experience with environmental monitoring, hold and release, and CAPAs is required.
• Previous experience as a supervisor, lead, or technician is preferred, as the role involves managing 1 QA technician.